Research on Key Performance Indicator (KPI) of Business Process

2012 ◽  
Author(s):  
Wang Pan ◽  
He Wei
Keyword(s):  
Business Process ◽  
Performance Indicator ◽  
Key Performance Indicator

scholarly journals DESIGNING STRATEGY MAPS FOR PRIVATE ENGINEERING COLLEGE

2018 ◽  
Author(s):  
M. Ansyar Bora ◽  
Nanang Alamsyah ◽  
larisang
Keyword(s):  
Business Process ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Strategy Maps ◽  
Interview Method ◽  
Map Design ◽  
Internal Business Process ◽  
Validation Tool

This study aims to design a strategic map for a private engineering college using the balancedscorecard method. There are two objectives: Key Performance Indicator (KPI) identification and KPI weighting.CIPP model is used to complete this study with the input of the study in the form of corporate statement andinstitutional strategy. Interview method used to determine KPI then continued by filling Analityc HierarchyProcess questionnaire in weighting KPI. There are 22 KPIs selected with distribution: three KPIs in financialperspective with 3.87% weighted value; five KPIs in the perspective of the customer with 47.86% weightedvalue; 6 KPIs from the perspective of Internal Business Process with 29.46% weighted value; and 8 KPIs fromLearning & Growth perspective with 18.8% weighted value. The results of this strategic map design can be usedin communicating all strategies implemented by the institution to all stakeholders and as a validation tool instrategy formulation.

scholarly journals RANCANGAN PENGUKURAN KINERJA SAFETY BALANCED SCORECARD PADA PERUSAHAAN ASBESTOS INDONESIA

Jurnal PASTI ◽  
2021 ◽  
Vol 15 (1) ◽  
pp. 35
Author(s):  
Bismar Maulani ◽  
Sawarni Hasibuan
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Internal Business Process ◽  
Hierarchy Process

Pelarangan beroperasinya industri asbes di beberapa Negara Barat menyebabkan perlunya perusahaan-perusahaan asbes mendisain ulang system manajemen kinerjanya yang mengintegrasikan aspek safety yang lebih ketat.  Tujuan penelitian ini adalah merancang sistem pengukuran kinerja dengan metode balanced scorecard yang diintegrasikan dengan safety pada kasus perusahaan atap asbestos di Indonesia. Langkah dalam melakukan penelitian ini adalah identifikasi sasaran strategis, identifikasi key performance indicator (KPI), merancang safety balanced scorecard, dan melakukan pengukuran kinerja. Pembobotan KPI dilakukan dengan menggunakan metode analytical hierarchy process (AHP).  Hasil rancangan safety balanced scorecard menghasilkan bobot sebesar 34,6% untuk perspektif learning & growth, 32% untuk perspektif internal business process, 19,2% untuk perspektif customer, dan 14,2% untuk perspektif financial.  Hasil pengukuran kinerja perusahaan asbestos menunjukkan skor kinerja tertinggi pada internal business process dengan skor 1,233, disusul learning & growth dengan skor 1,180, customer dengan skor 0,685, dan financial dengan skor 0,470. Hasil pengukuran total kinerja pada empat perspektif tersebut sebesar 3,567 yang menunjukkan bahwa kinerja safety BSC perusahaan atap asbestos masuk dalam kategori cukup.

scholarly journals Employee Performance Measurement in Teleworking Using Balanced Scorecard

2018 ◽  
Vol 8 (6) ◽  
pp. 5178
Author(s):  
Sunu Sugi Arso ◽  
Sfenrianto Sfenrianto ◽  
Mochamad Wahyudi
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Performance Indicator ◽  
Employee Performance ◽  
Test Results ◽  
Key Performance Indicator ◽  
Average Value ◽  
Internal Business Process ◽  
Design Proposal ◽  
Method Approach

Key Performance Indicator (KPI) must be aligned with the development of the organization. PT. Mitra Intregrasi Informatika (MII) in its development decided to change the traditional way of work to modern telework. This encourages companies to adjust employee’s KPI from the traditional way of work turns in to telework. In order to perform KPI measurement of its employees based on teleworking, this research uses balanced scorecard method approach that is by taking into account financial, customer, and internal business process and learning and growth perspective. The results of this study are the design proposal KPI employees to accommodate telework at the company. Then KPI employee test results showed an increase in the average value of the employee KPI of 0.295 points (9.47%) of the old KPI. Thus, it is recommended to the company to implement the employee KPI.

Pola Penggunanan Balanced Scorcard Pada Indikator Kinerja Utama Universitas Islam Negeri Syarif Hidayatullah Jakarta

2020 ◽  
Vol 7 (11) ◽  
Author(s):  
Fitriadi Fitriadi ◽  
Mahendro Sumardjo ◽  
Jubaedah Jubaedah
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicator ◽  
Key Performance Indicator

Fenomena yang diteliti pada UIN Syarif Hidayatullah Jakarta adalah sulitnya melihat capaian kinerja dan pengukuran kinerja. Oleh karena itu, UIN Syarif Hidayatullah Jakarta kesulitan mengambil keputusan dalam manajemen kinerja, sebelum menggunakan IKU, UIN Syarif Hidayatullah Jakarta menggunakan manajemen anggaran dalam penilaian dan pengukuran kinerja. Penelitian ini menggunakan metode kualitatif studi lapangan dengan pendekatan fenomenologi. Yang diteliti adalah pengalaman pola penggunaan Balanced Scorecard (BSC) IKU atau Key Performance Indicator (KPI)  UIN Syarif Hidayatullah Jakarta tahun 2018. Setelah adanya IKU di UIN Syarif Hidayatullah Jakarta dengan menggunakan Balanced Scorecard (BSC). penilaian kinerja dan ukuran kinerja ini bisa sebagai acuan capaiaan kinerja untuk Perangkingan Perguruan Tinggi di tingkat nasional maupun internasional, Laporan Akuntabilitas Kinerja Instansi Pemerintahan (LAKIP), Rencana Strategis (Renstra) dan Rencana Induk Pengembangan Kampus (RIBKA) atau Milestones dengan melihat indikator, target dan ukuran pada lapran tersebut.

Perancangan dan Pembuatan Sistem Pelaporan Kinerja Berbasis Online untuk Pranata Komputer

2020 ◽  
Vol 8 (1) ◽  
pp. 91
Author(s):  
Imam Teguh Islamy ◽  
Hanim Maria Astuti ◽  
Radityo Prasetianto Wibowo
Keyword(s):  
Real Time ◽  
Performance Indicator ◽  
Key Performance Indicator

DDalam menjalankan fungsi sebagai penilai kinerja pegawai di ITS, Direktorat Sumber Daya Manusia dan Organisasi (DSDMO) ITS masih menggunakan bentuk penilaian Skala Likertz dalam menilai pencapaian terhadap rincian tugas yang dilmiliki oleh pranata komputer. Hal ini memunculkan permasalahan dalam penentuan penilaian kinerja pegawai dalam hal ini pranata komputer yang masih memiliki tingkat subjektif yang tinggi. Hal ini dapat mempengaruhi penilaian kinerja yang diberikan kepada pranata komputer. Untuk mengurangi tingkat subjektif terhadap penilaian kinerja pranata komputer, dibutuhkan sebuah pengukuran kinerja yang berbasis Key Performance Indicator sehingga kinerja dari pranata komputer dapat diukur secara objektif. Selain itu, dibutuhkan sebuah sistem terintegrasi dalam proses pelaporan kinerja pranata komputer agar kinerja dari pranata komputer dapat dipantau secara real-time dan dapat mengetahui tingkat pencapaian kinerja dari pranata komputer.Kata-Kata Kunci: Pranata komputer, Kinerja, Key Performance Indicator, Sistem Pelaporan Kinerja, Dash­board.

Developing Key Performance Indicator for Establishing a CRM Data System of Professional Baseball Team

2017 ◽  
Vol 22 (5) ◽  
pp. 15-30
Author(s):  
Jin-Wook Han ◽  
Seung Wook Oh ◽  
Chan Ho An ◽  
Hye Ri Park ◽  
Seok Pyo Hong
Keyword(s):  
Performance Indicator ◽  
Data System ◽  
Professional Baseball ◽  
Key Performance Indicator ◽  
Baseball Team

Pengembangan Sistem Penunjang Operasional dan Pengelolaan Sumber Daya Manusia untuk Laboratorium Komputer

2015 ◽  
Vol 6 (1) ◽  
pp. 12-19
Author(s):  
Angellia Debora Suryawan ◽  
Marlene Martani ◽  
Mahenda Metta Surya
Keyword(s):  
Resource Management ◽  
Human Resources ◽  
Human Resource Management ◽  
Human Resource ◽  
Support System ◽  
Performance Indicator ◽  
Management Support ◽  
Key Performance Indicator ◽  
Literature Study ◽  
Operational Support System

Human resources are an important asset in the entire company operations activity. A human resources management support system should be provided to improve performance in  accordance with the company target. The purpose of this study is to design a model of operational and human resource management support systems that can integrate employee performance data, simplify management of employee data, and generate reports in the form of Key Performance Indicator (KPI) and Binusian Level. Methodology used in this study is using literature study, design, and test a model to make operational and human resource management information system. Index Terms - human resources, operational support system, Key Performance Indicator (KPI)  

Lime salts: origin and control in beet processing

2020 ◽  
pp. 282-287
Author(s):  
Jan Maarten de Bruijn
Keyword(s):  
Heat Transfer ◽  
Heat Exchange ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Process Measures ◽  
Trouble Shooting ◽  
Important Chemical ◽  
And Control ◽  
Affect Processing ◽  
White Sugar

Lime salts in the thin juice obtained after juice purification is one of the most important chemical KPI’s (Key Performance Indicator) in beet processing. Too high lime salts content will significantly affect processing costs – particularly energy – due to scaling of heat exchange surfaces thus decreasing heat transfer. In addition, high lime salts are at the origin of turbidity and insoluble solids in white sugar. Therefore, it is of the utmost importance to understand the chemistry behind lime salts in beet processing in order to be able preventing too high lime salts contents in thin juice. This paper will explain the details of the chemistry behind the presence of lime salts. Further, a trouble-shooting guide is included to elucidate the different causes for high lime salts contents and how these causes can be identified, as well as the process measures to reduce the lime salts content in thin juice.

Sign in / Sign up

Export Citation Format

Share Document