scholarly journals Thinking Allowed: Reforming Indicator-Based Accountability to Enhance Innovation

2018 ◽  
Author(s):  
Wouter Van Dooren ◽  
Tom Willems

NPM- flavoured accountability regimes in many instances stifle innovation rather than foster it. Today, New Public Governance (NPG) creates new challenges for indicator-based accountability systems. NPG raises questions on how to reform indicator-based accountability to make it work in complex multi- actor settings. What is the use of performance indicators when dealing with unruly problems? How to stimulate innovation without calling accountabil- ity in itself into question? This chapter proposes some prospective directions based on a critical analysis of indicator-based accountability.

Author(s):  
Hanne Kathrine Krogstrup ◽  
Nanna Møller Mortensen

With the shift towards new public governance, professionals' and citizens' experiences and knowledge are placed at the heart of public service design, implementation, and evaluation. There are thus beginning indications that the dominant evaluation and governance logic, including the notion that welfare services should be evidence-based and that the quality of public services is best secured using key performance indicators, are in the process of being challenged. Four waves of evaluation have diffused between 1965 and 2010, and a great deal suggests that new public governance, with co-production as the dominant organizational recipe, is carrying a new, fifth evaluation wave with it. The aim of this chapter is to provide a sober but tentative explanation of the content of this fifth evaluation wave. The description of the fifth wave evaluation is structured in respect to “informed evaluation,” which covers reflections on the evaluation domain, knowledge, values, and usage.


2018 ◽  
Vol 21 (6) ◽  
pp. 890-917 ◽  
Author(s):  
Elizabeth Baldwin ◽  
Tingjia Chen ◽  
Daniel Cole

2017 ◽  
Vol 2 ◽  
pp. 44-58
Author(s):  
Cecilie Glerup ◽  
Ursula Plesner

Der har gennem de seneste år været stort fokus på kommunikation i den offentlige sektor. Kommunikation er blevet en organisatorisk og institutionel betingelse for offentlig ledelse, der fylder som opgave i den offentlige leders daglige arbejde. Denne artikel anskuer sproget som aktivt medskabende af den kontekst, hvori det indgår. Den undersøger relationerne mellem offentlig ledelseskommunikation og styringsparadigmer såsom New Weberian State, New Public Management og New Public Governance, fordi disse kan anskues som de sociale kontekster, kommunikationen skal virke i. Artiklen er baseret på kvalitative forskningsinterviews med offentlige ledere fra forskellige sektorer; undervisning, ældrepleje, politi, psykiatri, planlægning m.m. Analysen anskueliggør hvordan ledernes kommunikation formes af og er med til at forme forskellige typer styring: bureaukrati, New Public Management og New Public Governance. I alle disse kontekster beskrev lederne forskellige udfordringer med at mobilisere interesse, hvorfor vi konkluderer, at offentlige lederes kommunikation fra denne artikels perspektiv er et konstant mobiliseringsarbejde, og ikke blot et værktøj til at løse konkrete problemer. Et blik på kommunikation og styringsparadigmer fortæller os således, at offentlige ledere har brug for at kunne arbejde analytisk og strategisk med at skabe opmærksomhed om og engagement i en mængde sammenhænge via 1) en formel juridisk og økonomisk retorik, 2) en visionær og historiefortællende praksis og 3) eksperimenterende og lokale dialoger.


2020 ◽  
Vol 19 (3) ◽  
pp. 119-132
Author(s):  
Gita Lasytė

The present paper aims to examine the theoretical assumptions of socially responsible organizational governance in the public sector. In public authorities, corporate social responsibility is a relatively new phenomenon. Therefore, the paper focuses on the interaction between social responsibility and the New Public Governance. The article puts forward the assumption that the principles of governance of public goods and public services provided by the public sector are very close in content to the concept of social responsibility. The goal of the public governance process is efficiency and effectiveness not only in public administration institutions, but also in building a welfare society. In this context, the New public governance is in line with the principles of social responsibility. The similarities between the new public governance and social responsibility can be recognized in an understanding the values, processes and elements the primary standards of which are accountability, openness, efficiency, responsibility, compliance with procedural norms, division of power (involvement of stakeholders). The article also discusses the concept and characteristics of corporate social responsibility and provides criticism on the CSR phenomenon.


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