Conflict Management Skills among Nursing Tutors Working in Nursing Colleges

Conflict can exist among individuals, educational institutions, organizations, leadership of department, between staff, students and among tutors Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly and efficiently. The objective of the study is to assess the conflict management skills among nursing tutors working in nursing colleges. Descriptive cross sectional research design was adopted for this study. Census method was used to select the subjects. Data collection was done among 74 nursing tutors of Kaski district. Data was collected by using self-administered Thomas Killman conflict mode standardized tool. The study revealed that 28.78% use avoiding, 20.58% use compromising, 19.9% use accommodating, and 18.74% collaborating and 12% use competing as conflict management skill. Conclusion: Avoiding was most commonly used conflict management style by nursing tutors whereas competing is the least. Int. J. Soc. Sc. Manage. Vol. 8, Issue-2: 359-361

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THE CORRELATION BETWEEN A SUPERVISION COMPETENCE AND A CONFLICT MANAGEMENT STYLE OF HEAD OF NURSING DEPARTMENT IN GOVERNMENT HOSPITAL IN BANDA ACEH

JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE ◽

10.33143/jhtm.v1i1.1 ◽

2017 ◽

Vol 1 (1) ◽

Author(s):

Halimatussakdiah Halimatussakdiah ◽

Ampera Miko ◽

Isneini Isneini

Keyword(s):

Conflict Management ◽

Management Style ◽

Chi Square ◽

Cross Sectional ◽

Service Unit ◽

Conflict Management Style ◽

The Difference ◽

Cross Sectional Design ◽

Nursing Department ◽

Banda Aceh

Most of head of nursing department even nurses in hospital uses compromising conflict management style about 13 %. While collaborating and avoiding style are only used at least 5,6 %. The difference in applying conflict management style is influenced by some individual factors including knowledge, skill and the ability in supervision competence. The purpose of this research is to find out the correlationbetween supervision competence and conflict management style ofhead of nursing department in goverment hospital in Banda Aceh. Quantitative method with cross sectional design was used in this research. This research was conducted in RSUD dr. Zainal Abidin and in BLUD – RSJ (mental illness service unit) Banda Aceh toward 77 heads of nursing department who perfoming supervision (total sampling). The method used in collecting data is questionary distribution. Chi-square technique is used to analyse the corellation between supervision competence and conflict management style of head of nursing department. The result of this research shows that 84,4% of head of nursing department is incompetent in applying conflict management style and 92,2% of those generally used intergration style in problem solving. The result of statistict test shows that there is no significant corellation between supervision competence of head of nursing department and dominating, integrating, compromising, avoiding style and there is no obligation to apply conflict management style by head of nursing departement in conducting supervision at hospital in Banda Aceh. The lower number of competent supervisor and the higher number of inappropriate style applying by supervisor in manage conflict can decrease the quality of controlling in hospitals. It is strongly sugessted that nurse supervisors improve supervision competence and knowledge related to conflict management style through training, workshop, seminar and continual education.Keywords : head of nursing department, supervision competence , conflict management style

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Does ethnic conflict impede or enable employee innovation behavior?

International Journal of Conflict Management ◽

10.1108/ijcma-09-2014-0071 ◽

2016 ◽

Vol 27 (2) ◽

pp. 199-224 ◽

Cited By ~ 9

Author(s):

Carol Reade ◽

Hyun-Jung Lee

Keyword(s):

Organizational Behavior ◽

Conflict Management ◽

Employee Engagement ◽

Ethnic Conflict ◽

Management Style ◽

Future Research ◽

Cross Sectional ◽

Content Type ◽

Conflict Management Style ◽

Innovation Behavior

Purpose The purpose of this study is to investigate whether a societal context of ethnic conflict influences employee innovation behavior in the work domain and whether a collaborative conflict management style adopted by supervisors plays a moderating role. Design/methodology/approach Drawing on the conflict, organizational behavior and innovation literature, the study examines the main and interaction effects of employee sensitivity to ethnic conflict, organizational frustration and collaborative conflict management style of supervisors on employee engagement with colleagues to innovate products, services and job processes. Hypotheses are tested using hierarchical regression analysis, controlling for ethnic diversity in workgroups. Findings Employee innovation behavior is greatest when employee sensitivity to ethnic conflict is high, organizational frustration is low and when supervisors are perceived to be highly collaborative in managing conflict, regardless of whether the workgroup is ethnically homogenous or diverse. Research limitations/implications The study findings expand our knowledge of the effects of sociopolitical conflict on employee behavior and the role of collaborative conflict management. Future research can address limitations including self-reports, cross-sectional design and single country setting. Practical implications The findings of this study suggest that employee innovation behavior can be enhanced through developing collaborative conflict management skills of those in leadership positions. Originality/value This is the first study to empirically examine the influence of ethnic conflict on employee innovation behavior and is of value to businesses operating in conflict settings.

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INTEGRATING DAN OBLIGING SEBAGAI GAYA MANAJEMEN KONFLIK DALAM MENGURANGI STRES KERJA PERAWAT PELAKSANA

Jurnal Ilmu Keperawatan dan Kebidanan ◽

10.26751/jikk.v11i2.848 ◽

2020 ◽

Vol 11 (2) ◽

pp. 242

Author(s):

Adventy Riang Bevy Gulo ◽

Erwin Silitonga ◽

Masri Saragih

Keyword(s):

Conflict Management ◽

Work Stress ◽

Random Sampling ◽

Sampling Technique ◽

Simple Random Sampling ◽

Management Style ◽

Professional Organizations ◽

Cross Sectional ◽

Conflict Management Styles ◽

Conflict Management Style

Abstrak Organisasi profesi yang berperan besar dalam pelaksanaan asuhan keperawatan di rumah sakit adalah keperawatan yang juga berpotensi mengalami konflik. Konflik mengakibatkan kerugian diantaranya stres kerja pada perawat pelaksana. Manajemen konflik merupakan prioritas utama kepala ruangan untuk mengatasi hal tersebut. Untuk mengidentifikasi pengaruh gaya manajemen konflik integrating dan obliging dalam mengurangi stres kerja perawat pelaksana. Penelitian ini adalah kuantitatif dengan desain penelitian cross sectional. Populasi penelitian adalah perawat pelaksana di RS Imelda Pekerja Indonesia dan RS Martha Friska dimana teknik pengambilan sampel adalah simple random sampling. Jumlah responden sebanyak 105 orang perawat pelaksana. Instrumen yang digunakan berupa kuesioner yang dianalisis secara bivariat dengan menggunakan program komputer. Hasil penelitian: 1) terdapat pengaruh gaya manajemen konflik integrating terhadap stres kerja perawat pelaksana (p = <0,001;PR=1,28 95%CI 1,174-1,402), dan 2) terdapat pengaruh gaya manajemen konflik obliging terhadap stress kerja perawat pelaksana (p=<0,001;PR = 1,20 95%CI 1,124-1,295. Gaya manajemen konflik integrating dan obliging kepala ruangan berpengaruh dalam mengurangi stres kerja perawat pelaksana. Kata Kunci: Integrating, Obliging, Stres Kerja Perawat Abstract Professional organizations that play a major role in the implementation of nursing care in hospitals are nursing that also has the potential to experience conflict. Conflicts result in losses including work stress on implementing nurses. Conflict management is the chief priority of the nurse manager to overcome this.To identify the influence of integrating and obliging conflict management styles in reducing the work stress of implementing nurses. This research is quantitative with cross sectional research design. The study population was implementing nurses at the Indonesian Hospital Imelda Worker and Martha Friska Hospital where the sampling technique was simple random sampling. The number of respondents was 105 implementing nurses. The instrument used was a questionnaire that was analyzed bivariately using a computer program.The results of the study were 1) there was an influence of integrating conflict management style on the work stress of implementing nurses (p=<0.001; PR=1.28 95% CI 1.174-1,402), and 2) there was an influence of obliging conflict management style on nurses work stress executor (p=<0.001; PR=1.20 95% CI 1.124-1.295). Integrating conflict management style and obliging head of the room influence in reducing the work stress of implementing nurses. Keywords: Integrating, Obliging, Nurse Stress

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Gaya manajemen konflik compromising dan dominating dalam mengurangi stres kerja perawat pelaksana

HOLISTIK JURNAL KESEHATAN ◽

10.33024/hjk.v13i4.1841 ◽

2020 ◽

Vol 13 (4) ◽

pp. 424-430

Author(s):

Adventy Riang Bevy Gulo ◽

Erwin Silitonga

Keyword(s):

Conflict Management ◽

Random Sampling ◽

Nurse Managers ◽

Simple Random Sampling ◽

Management Style ◽

Management Styles ◽

Cross Sectional ◽

Conflict Management Styles ◽

Conflict Management Style ◽

Simple Logistic

Conflict management styles among nurse managers in general hospitals, Medan-Indonesia Background: Hospitals are required to improve the quality of health services so they can survive and thrive in the current era of national health insurance. Nurses are the most human resources in hospitals so they are required to have optimal performance. One of the factors that affect performance is conflict that causes work stress. Conflict management is expected to reduce the nurses’working stress.Purpose: To identify the influence of compromising and dominating conflict management styles to reduce the nurses’working stress.Method: A quantitative research with a correlative approach and cross sectional research design. The population was nurses at the Imelda Pekerja Indonesia Hospital and Martha Friska Hospital. Sampling using probability random sampling method with simple random sampling technique where the number of respondents was 105 nurses. The instrument used was a questionnaire containing 28 statements for conflict management style and 57 statements to measure the level of nurses’ working stress. Analyze data with bivariate analysis to see the influence of compromising and dominating conflict management styles to reduce the nurses’ working stress where the statistical test used is simple logistic regression (SLR) which is analyzed using a computer program.Results: Finding that there was an influence of compromising conflict management style to reduce the nurses’working stress (p = <0.001; PR = 1.33 95% CI 1.180-1.516), and there was an influence of conflict management style dominating to reduce the nurses’working stress (p = 0.012; PR = 1.10 95% CI 1.021-1.189)Conculsion: Compromising and dominating conflict management styles can reduce the nurses’working stress.Keywords: Conflict Management; Compromising; Dominating; Nurse Managers Pendahuluan: Rumah sakit dituntut meningkatkan kualitas pelayanan kesehatan sehingga mampu bertahan dan berkembang di era jaminan kesehatan nasional saat ini. Perawat adalah sumber daya manusia yang paling banyak di RS sehigga dituntut untuk memiliki kinerja yang optimal. Salah satu faktor yang mempengaruhi kinerja adalah konflik yang menyebabkan stres kerja. Memanajemen konflik diharapkan mampu mengurangi stres kerja perawat pelaksana.Tujuan: Untuk mengidentifikasi pengaruh gaya manajemen konflik compromising dan dominating dalam mengurangi stres kerja perawat pelaksana.Metode: Penelitian kuantitatif dengan pendekatan korelatif dan desain penelitian cross sectional. Populasinya perawat pelaksana di RS Imelda Pekerja Indonesia dan RS Martha Friska. Pengambilan sampel menggunakan metode probability random sampling dengan teknik simple random sampling dimana jumlah responden sebanyak 105 orang perawat pelaksana. Instrumen yang digunakan berupa kuesioner yang berisi 28 pernyataan untuk gaya manajemen konflik dan 57 pernyataan untuk mengukur tingkat stres kerja perawat pelaksana. Analisa data dengan analisis bivariat untuk melihat adanya pengaruh gaya manajemen konflik compromising dan dominating dalam mengurangi stres kerja perawat pelaksana dimana uji statistik yang digunakan adalah simple logistic regression (SLR) yang dianalisis dengan menggunakan program komputer.Hasil: Didapatkan bahwa terdapat pengaruh gaya manajemen konflik compromissing terhadap stres kerja perawat pelaksana (p=<0,001;PR = 1,33 95%CI 1,180-1,516), dan terdapat pengaruh gaya manajemen konflik dominating terhadap stress kerja perawat pelaksana (p=0,012;PR = 1,10 95%CI 1,021-1,189)Simpulan: Gaya manajemen konflik compromising dan dominating kepala ruangan berpengaruh dalam mengurangi stres kerja perawat pelaksana.

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