scholarly journals THE CORRELATION BETWEEN A SUPERVISION COMPETENCE AND A CONFLICT MANAGEMENT STYLE OF HEAD OF NURSING DEPARTMENT IN GOVERNMENT HOSPITAL IN BANDA ACEH

2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Halimatussakdiah Halimatussakdiah ◽  
Ampera Miko ◽  
Isneini Isneini

Most of head of nursing department even nurses in hospital uses compromising conflict management style  about 13 %. While collaborating and avoiding style are only used at least 5,6 %. The difference in applying conflict management style is influenced by some individual factors including knowledge, skill and the ability in supervision competence. The purpose of this research is to find out the correlationbetween supervision competence and conflict management style ofhead of nursing department in goverment hospital in Banda Aceh. Quantitative method with cross sectional design was used in this research. This research was conducted in RSUD dr. Zainal Abidin and in BLUD – RSJ (mental illness service unit) Banda Aceh toward 77 heads of nursing department who perfoming supervision (total sampling). The method used in collecting data is questionary distribution. Chi-square technique is used to analyse the corellation between supervision competence and conflict management style of  head of nursing department. The result of this research shows that 84,4% of head of nursing department is incompetent in applying conflict management style and 92,2% of those generally used intergration style in problem solving. The result of statistict test shows that there is no significant corellation between supervision competence of head of nursing department and dominating, integrating, compromising, avoiding style and there is no obligation to apply conflict management style by head of nursing departement in conducting supervision  at hospital in Banda Aceh. The lower number of competent supervisor and the higher number of inappropriate style applying by supervisor in manage conflict can decrease the quality of controlling in hospitals. It is strongly sugessted that nurse supervisors improve supervision competence and  knowledge related to conflict management style through training, workshop, seminar and continual education.Keywords : head of nursing department, supervision competence , conflict management style

Author(s):  
Aprilia Aprisanti Reyani

Latar Belakang :Kehangatan dada ibu dapat menghangatkan bayi, sehingga apabila bayi diletakan di dada ibunya segera setelah melahirkan atau dilakukan Inisiasi Menyusu Dini, dapat menurunkan resiko hipotermia dan menurunkan kematian bayi baru lahir akibat kedinginan atau hipotermia. Tujuan : Tujuan dari penelitian ini adalah untuk mengetahui perbedaan suhu tubuh bayi baru lahir antara bayi yang berhasil melakukan IMD dan bayi yang tidak berhasil melakukan IMD Metode  :Analitik,desain cross sectional,populasi semua bayi baru lahir, sampel bayi barulahir, teknik Non Random Sampling, pengumpulan data dengan menggunakan Lembar Observasi dengan menggunakan uji Chi-Square dengan nilai signifikan α = 0.05 yaitu bila hasil uji statistik menunjukan p ≤ α maka H0 ditolak. Hasil      :Suhu tubuh bayi baru lahir yang berhasil melakukan IMD sebagianbesardengansuhutubuhtidakhipotermisebanyak 20 bayi (87%) Suhu tubuh bayi baru lahir yang tidak berhasil melakukan IMD sebagianbesardengansuhutubuhhipotermisebanyak 8 bayi (66,7%). Dari hasil uji statistik diperoleh hasil nilai p = 0,005 < α = 0.05 maka H1 diterima, artinya ada Perbedaan suhu tubuh bayi baru lahir yang berhasil melakukan IMD dan yang tidak berhasil melakukan IMD Kesimpulan :Terdapat perbedaan suhu tubuh bayi baru lahir antara bayi yang berhasil melakukan IMD dan bayi yang tidak berhasil melakukan IMD.   Kata kunci : Inisiasi Menyusu Dini, Suhu Tubuh Bayi Baru Lahir                                                                                               THE DIFFERENCE BODY TEMPERATURE BETWEEN BABIES WHO SUCCESSFULLY INITIATE BREASTFEEDING EARLY AND BABIESWHO FAIL TO INITIATE EARLY BREASTFEEDING AT RSIA KIRANA SIDOARJO 2019  Background : The warmth of the mother’s chest can warm the baby, so that when the baby is in the mother’s breast immediately after birth or initiated early breastfeeding can reduce the mortality rate of newborns due to hypotermia.Purpose :the purpose of this study was to determine the difference in body temperature of newborns between infants who successfully initiated early breastfeeding and infants who did not succeed in initiating early breastfeedingMethods : analytical, cross sectional design, population 40 newborns, samples 35 newborns, Non Random Sampling techniques, the data accumulation using observation sheets and using chi-square test, with significant value α = 0.05 is when the statistical test results show p ≤ α then Ho is rejected.Result : The body temperature of the newborn who succeeded in initiating early breastfeeding was 36.78ºC with 23 (65.7%) of infants none having hypothermia, the newborn baby's body temperature that did not succeed in doing this early breastfeeding was 35.78ºC With 8 infants experiencing hypothermia, while 4 babies with normal temperature. From the results of statistical tests obtained results with the value p = 0,000 <α = 0.05 then H1 accepted, meaning there is a difference in body temperature of a newborn who successfully initiated early breastfeeding and who did not succeed in Early Breastfeeding Initiation. Conclusion : There is a difference in the body temperature of a newborn between infants who successfully initiated breastfeeding and infants who are not successful in initiating early breastfeeding....Keywords : Early breastfeedinginitiation, newborns temperature


Author(s):  
Abdulmuminu Isah ◽  
Chibueze Anosike ◽  
Chukwuma Stephen Ogbodo ◽  
Charles Obinna Emeka ◽  
Chukwuemeka Sylvester Nworu

Objective: The aim of this study was to evaluate the prevalence of malaria and its relationship with the ABO blood group and genotype at the University of Nigeria Medical Centre. Methods: The study had a prospective cross-sectional design in which malaria status and blood groups and genotype were determined. All collected data were analysed using Statistical product and services Solution (V.21). Frequencies and percentages were used to describe the data while Chi-square and Pearson correlation were used to determine associations between malaria prevalence and patients’ demographic and clinical characteristics. Statistical significance was considered for p<0.05. Results: Three hundred and twenty-three (323) patients were tested for malaria, 245(75.9%) of whom tested positive. The prevalence was highest for patient’s aged 19-25 y (28.5%). The difference was statistically significant for age: χ2 (5) = 33.60, p = 0.0005. There were more blood group O (57.6%) among the patients, while AA genotype was the majority (72.4%). Those with blood group O had the highest prevalence of malaria (33.7%) and it was statistically significant (χ2 (3) = 72.10, p = 0.0005)). Correlation showed that the association between blood group and malaria prevalence was moderate (R = 0.457). The AA genotype had more incidence of malaria (54.5%), but the difference was not statistically significant. Conclusion: The prevalence of malaria was high among the patients surveyed. Its association with the patients’ ABO blood group was established to be statistically significant, with blood group O having the highest incidence. Although AA genotype was observed to have the highest cases of malaria, the relationship was found not to be significant.


2017 ◽  
Vol 1 (01) ◽  
pp. 105
Author(s):  
Iken Rahma ◽  
Indah Nuraeni ◽  
Hidayah Dwiyanti

ABSTRACT   This research aims to know the difference between snacking habit and nutritional status of catering and non-catering food consumer in SD-UMP Purwokerto and SDN 2 Dukuhwaluh as well as knowing the corelation between snacking habit and nutritional status in SD UMP Purwokerto and SDN 2 Dukuhwaluh. This research used cross sectional design with thirty eight respondents were collected by Simple Random Sampling method. Snacking habit was obtained by using FFQ. The data were analyzed by using Chi-Square and Mann Whitney analysis. Univariate analysis showed that the snacking habit on catering food consumers was 28.5%, whereas on non-catering food consumers was 76.5%. Bivariate analysis result showed the difference between snacking (p= 0.004) and nutritional status ( p= 0.044) on catering and non-catering food consumers in SD UMP Purwokerto and SDN 2 Dukuhwaluh. There was no corelation between snacking habit and the nutritional status in SD UMP Purwokerto and SDN 2 Dukuhwaluh (p= 0,117) and ( p=0,142). There was difference in snacking habit and nutritional status on students who were catering and non-catering consumers in SD UMP Purwokerto and SDN 2 Dukuhwaluh and there was no corelation between snacking habit and nutritional status in SD UMP Purwokerto and SDN 2 Dukuhwaluh.  Key words: Snacking habit, Nutritional status, catering food, non-catering food.  ABSTRAK Kebiasaan mengonsumsi jajan dapat mempengaruhi status gizi. Penelitian ini bertujuan untuk mengetahui perbedaan kebiasaan jajan dan status gizi anak sekolah pengguna katering dan non-katering serta mengetahui hubungan kebiasaan jajan terhadap status gizi di SD UMP Purwokerto dan SDN 2 Dukuhwaluh. Desain penelitian ini menggunakan cross sectional dengan 38 responden dengan metode Simple Random Sampling. Kebiasaan konsumsi jajan diperoleh menggunakan FFQ. Data di analisis menggunakan uji Chi-Square dan uji Mann Whitney. Hasil uji univariat menunjukkan bahwa pada anak sekolah pengguna katering kebiasaan jajan yaitu sebesar 28,5% sedangkan anak sekolah yang non-katering sebesar 76,5%. Hasil uji bivariat menunjukkan terdapat perbedaan kebiasaan jajan ( p = 0,004) dan status gizi ( p= 0,044) pada anak sekolah pengguna katering dan non-katering di SD UMP Purwokerto dan SDN 2 Dukuhwaluh serta tidak terdapat hubungan antara kebiasaan jajan terhadap status gizi di SD UMP Purwokerto dan SDN 2 Dukuhwaluh (p= 0,117) dan (p= 0,142). Terdapat perbedaan kebiasaan konsumsi jajan dan status gizi pada anak sekolah pengguna katering dan non-katering di SD UMP Purwokerto dan SDN 2 Dukuhwaluh serta tidak terdapat hubungan antara kebiasaan mengonsumsi jajan terhadap status gizi di SD UMP Purwokerto dan di SDN 2 Dukuhwaluh.  Kata Kunci: Kebiasaan jajan, Status Gizi, katering, non-katering.  


2016 ◽  
Vol 27 (2) ◽  
pp. 199-224 ◽  
Author(s):  
Carol Reade ◽  
Hyun-Jung Lee

Purpose The purpose of this study is to investigate whether a societal context of ethnic conflict influences employee innovation behavior in the work domain and whether a collaborative conflict management style adopted by supervisors plays a moderating role. Design/methodology/approach Drawing on the conflict, organizational behavior and innovation literature, the study examines the main and interaction effects of employee sensitivity to ethnic conflict, organizational frustration and collaborative conflict management style of supervisors on employee engagement with colleagues to innovate products, services and job processes. Hypotheses are tested using hierarchical regression analysis, controlling for ethnic diversity in workgroups. Findings Employee innovation behavior is greatest when employee sensitivity to ethnic conflict is high, organizational frustration is low and when supervisors are perceived to be highly collaborative in managing conflict, regardless of whether the workgroup is ethnically homogenous or diverse. Research limitations/implications The study findings expand our knowledge of the effects of sociopolitical conflict on employee behavior and the role of collaborative conflict management. Future research can address limitations including self-reports, cross-sectional design and single country setting. Practical implications The findings of this study suggest that employee innovation behavior can be enhanced through developing collaborative conflict management skills of those in leadership positions. Originality/value This is the first study to empirically examine the influence of ethnic conflict on employee innovation behavior and is of value to businesses operating in conflict settings.


2020 ◽  
Vol 11 (2) ◽  
pp. 242
Author(s):  
Adventy Riang Bevy Gulo ◽  
Erwin Silitonga ◽  
Masri Saragih

Abstrak Organisasi profesi yang berperan besar dalam pelaksanaan asuhan keperawatan di rumah sakit adalah keperawatan yang juga berpotensi mengalami konflik. Konflik mengakibatkan kerugian diantaranya stres kerja pada perawat pelaksana. Manajemen konflik merupakan prioritas utama kepala ruangan untuk mengatasi hal tersebut. Untuk mengidentifikasi pengaruh gaya manajemen konflik integrating dan obliging dalam mengurangi stres kerja perawat pelaksana. Penelitian ini adalah kuantitatif dengan desain penelitian cross sectional. Populasi penelitian adalah perawat pelaksana di RS Imelda Pekerja Indonesia dan RS Martha Friska dimana teknik pengambilan sampel adalah simple random sampling. Jumlah responden sebanyak 105 orang perawat pelaksana. Instrumen yang digunakan berupa kuesioner yang dianalisis secara bivariat dengan menggunakan program komputer. Hasil penelitian: 1) terdapat pengaruh gaya manajemen konflik integrating terhadap stres kerja perawat pelaksana (p = <0,001;PR=1,28 95%CI 1,174-1,402), dan 2) terdapat pengaruh gaya manajemen konflik obliging terhadap stress kerja perawat pelaksana (p=<0,001;PR = 1,20 95%CI 1,124-1,295. Gaya manajemen konflik integrating dan obliging  kepala ruangan berpengaruh dalam mengurangi stres kerja perawat pelaksana. Kata Kunci: Integrating, Obliging, Stres Kerja Perawat Abstract Professional organizations that play a major role in the implementation of nursing care in hospitals are nursing that also has the potential to experience conflict. Conflicts result in losses including work stress on implementing nurses. Conflict management is the chief priority of the nurse manager to overcome this.To identify the influence of integrating and obliging conflict management styles in reducing the work stress of implementing nurses. This research is quantitative with cross sectional research design. The study population was implementing nurses at the Indonesian Hospital Imelda Worker and Martha Friska Hospital where the sampling technique was simple random sampling. The number of respondents was 105 implementing nurses. The instrument used was a questionnaire that was analyzed bivariately using a computer program.The results of the study were 1) there was an influence of integrating conflict management style on the work stress of implementing nurses (p=<0.001; PR=1.28 95% CI 1.174-1,402), and 2) there was an influence of obliging conflict management style on nurses work stress executor (p=<0.001; PR=1.20 95% CI 1.124-1.295). Integrating conflict management style and obliging head of the room influence in reducing the work stress of implementing nurses. Keywords: Integrating, Obliging, Nurse Stress


2020 ◽  
Vol 8 (2) ◽  
pp. 107-110
Author(s):  
Arnisam Arnisam ◽  
Nunung Sri Mulyani ◽  
Eva Fitriyaningsih ◽  
Desi Muntazirah

Background :Stunting is called a cross-generation nutritional problem caused by multifactors including genetic factors (maternal height). Another factor causing stunting is lack of nutrition. ASI fulfills all of the baby's nutritional needs, so breastfeeding status also affects the incidence of stunting.Objective : to determine the relationship of exclusive breastfeeding and maternal height with the incidence of stunting in children aged 6-36 months in the UPTD of the Ulee Kareng Health Center in Banda Aceh.Methods : This research is descriptive analytical research with cross sectional design with a quantitative approach. It was held on May-June 2019. The population of this study was all children aged 6-36 months in the UPTD of the Health Center Ulee Kareng Banda Aceh. The sample size was 81 children aged 6-36 months. The sampling technique in this study was accidental sampling. The instrument used was a questionnaire to determine toddler identity and the identity of the respondent. Measurement of height using microtoice, and body length was measured using an infrantometer Analysis of data using the chi square test with a 0.05 degree of confidence.Result : Based on the results of the study, children who received exclusive breastfeeding were 51.9%. Short mother 58%. Normal child 51.9%. There is a relationship between exclusive breastfeeding and maternal height with the incidence of stunting in children aged 6-36 months. With p-value 0.05. Namely exclusive breastfeeding with the incidence of stunting in children (p-value = 0.011). Maternal height with incidence of stunting in children (p-value = 0.028).Conclusion : Exclusive breastfeeding and maternal height have a relationship with the incidence of stunting in children aged 6-36 months in the UPTD of the Health Center Ulee Kareng Banda Aceh. So it is expected that mothers give exclusive breastfeeding for babies as an effort to prevent stunting.


2021 ◽  
Vol 8 (2) ◽  
pp. 359-361
Author(s):  
Bindu Thapa ◽  
Amrita Poudel ◽  
Deepti K.C. ◽  
Janaki Chaudhary ◽  
Kalpana Katel ◽  
...  

Conflict can exist among individuals, educational institutions, organizations, leadership of department, between staff, students and among tutors Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly and efficiently. The objective of the study is to assess the conflict management skills among nursing tutors working in nursing colleges. Descriptive cross sectional research design was adopted for this study. Census method was used to select the subjects. Data collection was done among 74 nursing tutors of Kaski district. Data was collected by using self-administered Thomas Killman conflict mode standardized tool. The study revealed that 28.78% use avoiding, 20.58% use compromising, 19.9% use accommodating, and 18.74% collaborating and 12% use competing as conflict management skill. Conclusion: Avoiding was most commonly used conflict management style by nursing tutors whereas competing is the least. Int. J. Soc. Sc. Manage. Vol. 8, Issue-2: 359-361


2019 ◽  
Vol 3 (2) ◽  
pp. 159
Author(s):  
Endah Tri Wijayanti ◽  
Muhammad Mudzakkir

Perawat merupakan profesi yang berhubungan dengan banyak orang yang mempunyai latar belakang berbeda. Hubungan tersebut beresiko memicu terjadinya konflik. Konflik dapat diselesaikan dengan manajemen konflik melalui pendekatan gaya manajemen konflik. Penyelesaian konflik mempunyai korelasi dengan kecerdasan emosional seseorang. Penelitian ini bertujuan untuk mengetahui level kecerdasan emosional dan pemilihan gaya manajemen konflik serta menganalisis hubungan antara kedua variabel. Penelitian ini menggunakan desain cross sectional dengan pendekatan deskriptif yang dilakukan pada 30 responden perawat pelaksana di RSM Ahmad Dahlan Kota Kediri. Adapun instrument yang digunakan adalah data demografi, kecerdasan emosional, dan pilihan gaya manajemen konflik. Hasil dari penelitian ini adalah rata-rata gaya kompetisi (M=1,2), kolaborasi (M=1,93), menghindar (M=2), kompromi (M=2,2), akomodasi (M=2,867); sedangkan kecerdasan emosional dengan nilai tinggi (43%), rendah (57 %). Terdapat hubungan negative antara dimensi kesadaran diri dengan gaya kompetisi (r = -0,667; p = 0,00); dan hubungan positif antara dimensi manajemen diri dengan gaya akomodasi (r = 0,473; p = 0,008). Terdapat hubungan antara dimensi kesadaran diri dengan gaya kompetisi, serta manajemen emosi dan gaya akomodasi. Pelatihan tentang strategi manajemen konflik dan manajemen kecerdasan emosi penting bagi perawat untuk menjaga motivasi kerja. Kata kunci: Kecerdasan emosional, gaya pemecahan konflik perawat Abstract Relationships of emotional intelligence with nursing conflicts of nursing conflicts. This study analyzes the level of emotional intelligence and conflict management styles and correlation between them. This study used a cross sectional design with a descriptive approach with 30 nurses at Ahmad Dahlan Hospital in Kediri. Demography instrument, emotional intelligence, and Thomas Killman instruments (TKI) was used to collect data. The results of this study were competition style (M = 1.2), collaboration (M = 1.93), avoidance (M = 2), compromise (M = 2.2), accommodation (M = 2.867); while emotional intelligence with high scores level (43%) and low level (57%). There was a negative correlation between self awareness and competition style (r = -0.667; p = 0.00); positive correlation in managing emotion with accommodation style (r = 0,473; p = 0,008). There was a corelation between self awareness and competition style, also managing emotion and accomodation style. Training in skill of conflict management and emotional intelligence was important for nurses to maintain work motivation. Keywords: Emotional intelligence, conflict management style of nurse


2018 ◽  
Vol 13 (1) ◽  
pp. 33
Author(s):  
Nur Hikmah Wati ◽  
Lailatul Muniroh

Breast Milk is the best and nutritious food in early life for every infants born. Undernourishment in infants can cause growth and development disorders. The attainment of exclusive breastfeeding that still low in Wonoayu sub-district in 2015 becomes the base  the formation of breastfeeding support group (KP-ASI). The aim of this study was to observe the difference of exclusive breastfeeding record and nutrition status of infants aged 6-12 months of KP-ASI participant and non KP-ASI participant. This research was an analytic observational with cross sectional design. This research was done in the working area at Wonoayu and Buduran Health Center, district Sidoarjo. The sample were taken using stratified random sampling, the sample size 36 mothers of infants 6-12 months from KP-ASI participants and 36 mothers of infants 6-12 months from the non KP-ASI participants. The data collection was interviewed by using questionnaire and anthropometry measurements by using length board and baby scale. Data analysis of the research was Chi-Square test and Logistic Regression. The result showed that there was significant difference exclusive breastfeeding record between  groups (p=0.002)  but there was no difference in nutrition status of infants aged 6-12 months (p=0.547) in between both group. Mother employment status (p=0.022 OR=0.211), other family support (p=0.015 OR=O.195) becomes a confounding variable aside from implementation of KP-ASI (p=0.032 OR=3.701) which influence exclusive breastfeeding record. The conclusion of this study was that KP-ASI participant have 3,701 times higher chance to give exclusive breastfeeding the their babies compared with non-KP ASI nember there was no difference nutrition status of infants aged 6-12 months from both group it’ is suggested for Public Health Service of Regency Sidoarjo to develop and reactivate implementation of breastfeeding support group in other district to improve the practice of exclusive breastfeeding.


2020 ◽  
Vol 13 (4) ◽  
pp. 424-430
Author(s):  
Adventy Riang Bevy Gulo ◽  
Erwin Silitonga

Conflict management styles among nurse managers in general hospitals, Medan-Indonesia Background: Hospitals are required to improve the quality of health services so they can survive and thrive in the current era of national health insurance. Nurses are the most human resources in hospitals so they are required to have optimal performance. One of the factors that affect performance is conflict that causes work stress. Conflict management is expected to reduce the nurses’working stress.Purpose: To identify the influence of compromising and dominating conflict management styles to reduce the nurses’working stress.Method: A quantitative research with a correlative approach and cross sectional research design. The population was nurses at the Imelda Pekerja Indonesia Hospital and Martha Friska Hospital. Sampling using probability random sampling method with simple random sampling technique where the number of respondents was 105 nurses. The instrument used was a questionnaire containing 28 statements for conflict management style and 57 statements to measure the level of nurses’ working stress. Analyze data with bivariate analysis to see the influence of compromising and dominating conflict management styles to reduce the nurses’ working stress where the statistical test used is simple logistic regression (SLR) which is analyzed using a computer program.Results: Finding that there was an influence of compromising conflict management style to reduce the nurses’working stress (p = <0.001; PR = 1.33 95% CI 1.180-1.516), and there was an influence of conflict management style dominating to reduce the nurses’working stress (p = 0.012; PR = 1.10 95% CI 1.021-1.189)Conculsion: Compromising and dominating conflict management styles can reduce the nurses’working stress.Keywords: Conflict Management; Compromising; Dominating; Nurse Managers  Pendahuluan: Rumah sakit dituntut meningkatkan kualitas pelayanan kesehatan sehingga mampu bertahan dan berkembang di era jaminan kesehatan nasional saat ini. Perawat adalah sumber daya manusia yang paling banyak di RS sehigga dituntut untuk memiliki kinerja yang optimal. Salah satu faktor yang mempengaruhi kinerja adalah konflik yang menyebabkan stres kerja. Memanajemen konflik diharapkan mampu mengurangi stres kerja perawat pelaksana.Tujuan: Untuk mengidentifikasi pengaruh gaya manajemen konflik compromising dan dominating dalam mengurangi stres kerja perawat pelaksana.Metode: Penelitian kuantitatif dengan pendekatan korelatif dan desain penelitian cross sectional. Populasinya perawat pelaksana di RS Imelda Pekerja Indonesia dan RS Martha Friska. Pengambilan sampel menggunakan metode probability random sampling dengan teknik simple random sampling dimana jumlah responden sebanyak 105 orang perawat pelaksana. Instrumen yang digunakan berupa kuesioner yang berisi 28 pernyataan untuk gaya manajemen konflik dan 57 pernyataan untuk mengukur tingkat stres kerja perawat pelaksana. Analisa data dengan analisis bivariat untuk melihat adanya pengaruh gaya manajemen konflik compromising dan dominating dalam mengurangi stres kerja perawat pelaksana dimana uji statistik yang digunakan adalah simple logistic regression (SLR) yang dianalisis dengan menggunakan program komputer.Hasil: Didapatkan bahwa terdapat pengaruh gaya manajemen konflik compromissing terhadap stres kerja perawat pelaksana (p=<0,001;PR = 1,33 95%CI 1,180-1,516), dan terdapat pengaruh gaya manajemen konflik dominating terhadap stress kerja perawat pelaksana (p=0,012;PR = 1,10 95%CI 1,021-1,189)Simpulan: Gaya manajemen konflik compromising dan dominating kepala ruangan berpengaruh dalam mengurangi stres kerja perawat pelaksana.


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