Expansion Phenomena of Online Service Providers’ Responsibilities and Discussion for effective Limit Setting - Focusing on Online Plattform Service Provider -

2020 ◽  
Vol 89 ◽  
pp. 209-236
Author(s):  
Yong-Seok Yoo ◽  
Shin-Uk Park
Keyword(s):  
Service Provider ◽  
Service Providers ◽  
Online Service ◽  
Limit Setting ◽  
Online Service Providers

scholarly journals Notice and Takedown: Online Service Provider and Rightsholder Accounts of Everyday Practice

2018 ◽  
Author(s):  
Jennifer Urban ◽  
Joe Karaganis ◽  
Brianna L. Schofield
Keyword(s):  
Qualitative Study ◽  
Best Practices ◽  
Empirical Research ◽  
Service Provider ◽  
Service Providers ◽  
Everyday Practice ◽  
Online Service ◽  
Legal Reforms ◽  
Copyright Enforcement ◽  
Online Service Providers

Section 512 of the Digital Millennium Copyright Act established both "safe harbors" from liability for online service providers and the well-known "notice and takedown" process for removing online infringements of copyrighted material. In the ensuing two decades, the notice and takedown process has become a primary tool for raising and resolving copyright disputes in the United States.But despite its influence, there is little empirical research describing § 512's operation or its effectiveness. This article digests findings from a qualitative study, reported fully in the three-study report, Notice and Takedown in Everyday Practice (available at https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2755628) and peer-reviewed here, that helps fill this gap. Through detailed surveys and interviews with nearly three dozen respondents, we provide the first detailed account of how § 512 is implemented and experienced by online service providers and large rightsholders. All respondents agreed that the § 512 safe harbors and the ability to take down infringing material remain fundamental. But the online copyright enforcement ecosystem is also highly diverse, and all participants face challenges. The findings suggest that the notice and takedown system is important, under strain, and that there is no "one size fits all" approach to improving it. Based on the findings, we suggest a variety of best practices and limited legal reforms.

Optimization of an M/M/∞ Queueing System with Free Experience Service

2016 ◽  
Vol 33 (06) ◽  
pp. 1650051 ◽  
Author(s):  
Ying Shi ◽  
Xin Li ◽  
Ping Fan
Keyword(s):  
Service Provider ◽  
Service Providers ◽  
Service System ◽  
Service Level ◽  
Online Service ◽  
Typical Situation ◽  
Linear Partial Differential Equations ◽  
Service Rates ◽  
Benefits And Costs ◽  
Online Service Providers

It is a common practice for online service providers to offer free experience service to attract new clients. However, providing experience service requires resources, which may negatively impact current service level and lead to customer turnover. Therefore, providers need to trade off between consequent benefits and costs. We consider a free experience service system where each arriving customer can start his service immediately without waiting, which is a typical situation of many online service platforms. A queueing model with infinite number of servers is employed to study such a service system. The closed forms of the expected numbers of informed and uninformed customers in steady-state are derived by solving nonhomogeneous linear partial differential equations. After that, the expected profit of the service provider is generated and maximized by determining the optimal price and service rates. Our numerical results suggest that with the increase of the market share and the serving cost for the informed customers, the service provider should lay more emphasis on offering the regular service for the informed customers.

scholarly journals Notice and Takedown in Everyday Practice

2016 ◽  
Author(s):  
Jennifer Urban ◽  
Joe Karaganis ◽  
Brianna Schofield
Keyword(s):  
Empirical Research ◽  
Random Sample ◽  
Service Provider ◽  
Large Scale ◽  
Due Process ◽  
Service Providers ◽  
Online Service ◽  
Content Filtering ◽  
The Third ◽  
Online Service Providers

*Abstract:*It has been nearly twenty years since section 512 of the Digital Millennium Copyright Act established the so-called notice and takedown process. Despite its importance to copyright holders, online service providers, and Internet speakers, very little empirical research has been done on how effective section 512 is for addressing copyright infringement, spurring online service provider development, or providing due process for notice targets.This report includes three studies that draw back the curtain on notice and takedown:1. using detailed surveys and interviews with more than three dozen respondents, the first study gathers information on how online service providers and rightsholders experience and practice notice and takedown on a day-to-day basis;2. the second study examines a random sample from over 100 million notices generated during a six-month period to see who is sending notices, why, and whether they are valid takedown requests; and3. the third study looks specifically at a subset of those notices that were sent to Google Image Search.The findings suggest that whether notice and takedown “works” is highly dependent on who is using it and how it is practiced, though all respondents agreed that the Section 512 safe harbors remain fundamental to the online ecosystem. Perhaps surprisingly in light of large-scale online infringement, a large portion of OSPs still receive relatively few notices and process them by hand. For some major players, however, the scale of online infringement has led to automated, “bot”-based systems that leave little room for human review or discretion, and in a few cases notice and takedown has been abandoned in favor of techniques such as content filtering. The second and third studies revealed surprisingly high percentages of notices of questionable validity, with mistakes made by both “bots” and humans.The findings strongly suggest that the notice and takedown system is important, under strain, and that there is no “one size fits all” approach to improving it. Based on the findings, we suggest a variety of reforms to law and practice.Note: This is an updated version of the original paper. It includes two new appendices and some minor updates and corrections.Also available at SSRN: http://ssrn.com/abstract=2755628

Does the Internet Increase Fundraising Revenues of Nonprofit Organizations?

2011 ◽  
pp. 293-308
Author(s):  
Yasin Ozcelik
Keyword(s):  
Nonprofit Organizations ◽  
Economic Model ◽  
Traditional Method ◽  
Service Providers ◽  
The Internet ◽  
Online Service ◽  
Electronic Environment ◽  
Online Service Providers

Nonprofit organizations have been using the Internet for disseminating information about themselves, interacting with potential donors, and fundraising. In this chapter, we focus on online service providers for nonprofits (OSPNs) that bring donors and nonprofits together in an electronic environment to help them find a suitable match. We investigate the effects of OSPNs on the outcomes of fundraising markets by developing an economic model. We compare the total net revenues of nonprofits competing for donations in two different settings: while nonprofits in the first market use both the traditional fundraising techniques and the services provided by OSPNs, those in the second market implement the traditional method only. We derive analytical conditions under which the first setting provides better outcomes than the second one can generate.

Effects of Online Service Providers for Nonprofits on Fundraising Markets

2009 ◽  
Vol 1 (4) ◽  
pp. 15-32 ◽  
Author(s):  
Yasin Ozcelik
Keyword(s):  
Economic Model ◽  
Traditional Method ◽  
Service Providers ◽  
The Internet ◽  
Online Service ◽  
Electronic Environment ◽  
Online Service Providers ◽  
The Way

The Internet is transforming the way nonprofits have been disseminating information about themselves, interacting with potential donors, and fundraising. In this article, the authors focus on a special type of online service providers for nonprofits (OSPNs) that bring donors and nonprofits together in an electronic environment to help them find a suitable match. The authors investigate the effects of OSPNs on the outcomes of fundraising markets by developing an economic model. They compare the total net revenues of nonprofits competing for donations in two different settings: while nonprofits in the first market use both the traditional fundraising techniques and the services provided by OSPNs, those in the second market implement the traditional method only. They derive analytical conditions under which the first setting provides better outcomes than the second one can generate.

scholarly journals Beyond “I Agree”: Users’ Understanding of Web Site Terms of Service

2020 ◽  
Vol 6 (1) ◽  
pp. 205630511989732
Author(s):  
Eric P. Robinson ◽  
Yicheng Zhu
Keyword(s):  
Social Media ◽  
Web Site ◽  
Service Providers ◽  
Elaboration Likelihood Model ◽  
Legal Rights ◽  
Elaboration Likelihood ◽  
Online Service ◽  
Intended Meaning ◽  
Likelihood Model ◽  
Online Service Providers

Whether they know it or not, the legal rights and responsibilities of users of websites and services, including social media, are defined and controlled by the terms of service of these online service providers. But despite the importance of these provisions, studies have shown that users rarely review terms of service, or think about their meaning. This study took advantage of a major website’s “simplification” of its terms of service to determine whether the changed language increased users’ understanding of the intended meaning of the terms of service. Using the Elaboration Likelihood Model, we evaluate the effectiveness of simplification of terms of service as a method to encourage users’ understanding on these terms.

AppAware: a policy visualization model for mobile applications

2020 ◽  
Vol 28 (1) ◽  
pp. 116-132
Author(s):  
Ioannis Paspatis ◽  
Aggeliki Tsohou ◽  
Spyros Kokolakis
Keyword(s):  
Mobile Device ◽  
Mobile Applications ◽  
Design Methodology ◽  
Service Providers ◽  
Smart Device ◽  
Online Service ◽  
Privacy Policies ◽  
Content Type ◽  
Online Service Providers ◽  
Common User

Purpose Privacy policies emerge as the main mechanism to inform users on the way their information is managed by online service providers, and still remain the dominant approach for this purpose. The literature notes that users find difficulties in understanding privacy policies because they are usually written in technical or legal language even, although most users are unfamiliar with them. These difficulties have led most users to skip reading privacy policies and blindly accept them. This study aims to address this challenge this paper presents AppAware, a multiplatform tool that intends to improve the visualization of privacy policies for mobile applications. Design/methodology/approach AppAware formulates a visualized report with the permission set of an application, which is easily understandable by a common user. AppAware aims to bridge the difficulty to read privacy policies and android’s obscure permission set with a new privacy policy visualization model. Thus, we propose AppAware parser, a mobile add-on that acts complementary with AppAware and helps mobile device users to monitor the applications they installed to their smart device. Findings To validate AppAware, the authors conducted a survey through questionnaire aiming to evaluate AppAware in terms of installability, usability and viability-purpose. The results demonstrate that AppAware is assessed above average by the users in all categories. Originality/value In the best of the authors’ knowledge, there is no such approach as AppAware as an application nor AppAware parser as add-on.

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