scholarly journals Model of the data normalization quality evaluation on the basis of application of the objects classi-fication quality criteria

2021 ◽  
Vol 1 (81) ◽  
pp. 35-44
Author(s):  
L. M. Yasinska-Damri ◽  
◽  
B. V. Durnyak ◽  
Keyword(s):  
Quality Evaluation ◽  
Quality Criteria ◽  
Data Normalization ◽  
Classi Fication

scholarly journals A Review of Quality Criteria Supporting Supplier Selection

2013 ◽  
Vol 2013 ◽  
pp. 1-9 ◽  
Author(s):  
Mohammad Abdolshah
Keyword(s):  
Supplier Selection ◽  
Quality Evaluation ◽  
Selection Process ◽  
Quality Criteria ◽  
Loss Functions ◽  
Decision Criteria ◽  
Academic Literature ◽  
Extensive Search ◽  
Novel Method

This paper presents a review of decision criteria reported in the literature for supporting the supplier selection process. The review is based on an extensive search in the academic literature. After a literature review of decision criteria, we discuss the most important criteria: quality. Then different methods and factors for assessing the quality of supplier are discussed. Results showed that all methods and factors mentioned in this paper are not appropriate tools for quality evaluation. Moreover, we propose a novel method (using loss functions) in order to assess the quality of suppliers.

scholarly journals Proposing a Framework for Airline Service Quality Evaluation Using Type-2 Fuzzy TOPSIS and Non-parametric Analysis

2017 ◽  
Author(s):  
Navid Haghighat
Keyword(s):  
Service Quality ◽  
Educational Level ◽  
Cultural Context ◽  
Quality Evaluation ◽  
Negative Impact ◽  
Quality Criteria ◽  
Fuzzy Topsis ◽  
Fuzzy Decision Making ◽  
Service Quality Evaluation ◽  
Non Parametric

This paper focuses on evaluating airline service quality from the perspective of passengers view. Until now a lot of researches has performed in airline service quality evaluation in the world but a little research has been conducted in Iran, yet. In this research a framework for measuring airline service quality in Iran is proposed. After reviewing airline service quality criteria, SSQAI model was selected because of its comprehensiveness in covering airline service quality dimensions. SSQAI questionnaire items were redesigned to adopt with Iranian airlines requirements and environmental circumstances in the Iran's economic and cultural context. This study includes fuzzy decision-making theory, considering the possible fuzzy subjective judgment of the evaluators during airline service quality evaluation. Fuzzy TOPSIS have been applied for ranking airlines service quality performances. Three major Iranian airlines which have the most passenger transfer volumes in domestic and foreign flights, were chosen for evaluation in this research. Results demonstrated Mahan airline has got the best service quality performance rank in gaining passengers' satisfaction with delivery of high quality services to its passengers, among the three major Iranian airlines. IranAir and Aseman airlines placed in the second and third rank, respectively, according to passenger's evaluation.Statistical analysis have been used in analyzing passenger responses. Due to abnormality of data, Non-parametric tests were applied. To demonstrate airline ranks in every criterion separately, Friedman test was performed. Variance analysis and Tukey test were applied to study the influence of increasing in age and educational level of passengers' on degree of their satisfaction from airline's service quality. Results showed that age has not significant relation with passenger satisfaction of airlines, however increasing in educational level demonstrated a negative impact on passengers' satisfaction from airline's service quality.

Quality Evaluation of Health Care Establishment Utilizing Fuzzy AHP

2017 ◽  
Vol 8 (4) ◽  
pp. 83-120 ◽  
Author(s):  
Mohammad Azam ◽  
Mohamed Rafik Noor Mohamed Qureshi ◽  
Faisal Talib
Keyword(s):  
Health Care ◽  
Set Theory ◽  
Fuzzy Set Theory ◽  
Quality Evaluation ◽  
Fuzzy Ahp ◽  
Quality Criteria ◽  
Human Cognition ◽  
Multiple Components ◽  
Health Care Establishment

Quality evaluation of healthcare establishment (HCE) is a difficult process as it involves multiple components of quality criteria with various factors and sub-factors therein. Further, the quality criteria are not universally standardized. The subjective evaluation in itself is not reliable as a tool so that available HCEs may be investigated for selecting the best among them. Thus, to avoid vagueness and imprecision due to process of human cognition the need to evolve a useful method for evaluation of quality of HCE was essentially required. To achieve such an objective three well established HCEs from northern cities of India have been studied. An Integrated Quality Model designed for HCE (Azam et al., 2012a, 2012b) and specifically tested previously with the AHP study by the authors (Azam et al., 2015) with its components, parameters and factors sub-factors has been utilized to evaluate the quality aspects of HCEs forming subjects of the current study. Further, the standard formula of Fuzzy AHP methodology with the application of fuzzy set theory was applied to the multiple components of the quality criteria with various factors and sub-factors therein pertaining to various HCEs forming the subject of the study. Quality of the HCEs thus could be evaluated empirically avoiding vagueness due to human cognition factors. Utilizing this methodology respective rankings of HCEs could also be assigned among them with practical utility to maintain the required quality of their services. Quality evaluation of Health Care Establishment utilizing Fuzzy AHP along with fuzzy set theory is a unique method which will benefit the client patients to select the best HCE among the available alternatives of HCEs. It also helps the managers to improve the business by allocating scarce resources wherever critically required to improve various quality components criteria factors and sub-factors of their HCEs.

scholarly journals EVALUATION OF DIAGNOSTIC QUALITY CRITERIA OF EMERGENCY CARE FOR DISEASES OF SURGICAL PROFILE AT EMERGENCY DEPARTMENTS

2020 ◽  
Vol 21 (3) ◽  
pp. 11-17
Author(s):  
R. R. Alimov ◽  
A. G. Miroshnichenko ◽  
E. L. Lataria ◽  
I. A. Turov
Keyword(s):  
Emergency Medicine ◽  
Medical Care ◽  
Diagnostic Criteria ◽  
Emergency Care ◽  
Emergency Departments ◽  
Quality Evaluation ◽  
Evaluation Criteria ◽  
Quality Criteria ◽  
Diagnostic Quality ◽  
High Level

The article presents an analysis of diagnostic criteria of quality evaluation for emergency medicine and specialized medical care in emergency departments. The results of the study of emergency medicine care in compliance with quality evaluation criteria showed that in groupe of general criteria for quality evaluation it was achieved in 100 prc cases, in groupe of evaluation criteria of extent of medical aid - in 97,4 prc cases, n groupe of evaluation criteria of timely diagnosis and treatment — 98,2 prc. It also shows the high level of medical care in this department.

scholarly journals EVALUATING THE QUALITY OF E-LEARNING MATERIAL

2017 ◽  
Vol 2 ◽  
pp. 74
Author(s):  
Ilze Kazaine
Keyword(s):  
Quality Evaluation ◽  
Rating Scale ◽  
Quality Criteria ◽  
Evaluation Process ◽  
Learning Material ◽  
Material Quality ◽  
Electronic Learning ◽  
E Learning ◽  
Study Process

An increasing number of educational institutions in the study process uses one of the e-learning systems. Consequently, more and more students are offered learning materials in electronic format. E-materials in distance learning and e-learning is one of the most important elements, therefore much attention and enough time should be paid for their development. There are a number of studies on e-learning quality, where criteria of quality are discussed in the context of chosen e-learning environment and the process of implementation. This article examines only the quality of e-material. The aim was to find a way to reduce the effort and time of electronic learning material quality evaluation. The study used content analysis by summarizing the most important factors influencing the quality for teaching materials. Based on the quality criteria mentioned in the literature and personal experience, a criterion, which affects quality of e-learning material, were summarized and grouped. The criteria were grouped into four groups resulting from didactic, media, usability and formal quality. Quality evaluation is performed by using one of the methods used in software engineering - checklist. Based on the identified quality criteria a checklist was established. In order to facilitate the evaluation process a web-based tool is offered. The tool includes a defined checklist with assessment rating scale and three levels of impact. Evaluation of material quality is shown in the terms of percentage. After testing the tool, it could be used for course developers, program managers or other persons involved in evaluation process of e-learning resources.

On e-Textbooks Quality Model and Evaluation Methodology

2013 ◽  
Vol 4 (3) ◽  
pp. 66-78 ◽  
Author(s):  
Eugenijus Kurilovas ◽  
Silvija Serikoviene
Keyword(s):  
Quality Evaluation ◽  
Evaluation Method ◽  
Quality Criteria ◽  
Learning Objects ◽  
Evaluation Methodology ◽  
Educational Institutions ◽  
Learning Material ◽  
Quality Model ◽  
Policy Makers ◽  
Relevant Education

The paper aims to analyse and propose e-textbooks and other learning objects (LOs) quality evaluation methodology, i.e., quality model, and simple and effective expert evaluation methods, thus improving solution of educational tasks using informatics engineering methods. Qualitative learning material is one of the main factors of learning quality. Therefore, evaluation of e-textbooks and other LOs quality is one of the most relevant education problems. The problem is relevant for all participants of the educational sector – for educational institutions (e.g. schools) that have to select qualitative learning material for their needs, for education policy makers who need clear quality criteria while implementing e-textbooks and other LOs tenders, for authors of learning material (e.g. publishers) who need to know quality requirements to create e-textbooks and other LOs etc. It is obvious that some e-textbooks and other LOs could be very qualitative against some quality criteria, and the others – against the other criteria, and vice versa. Therefore, e-textbooks and other LOs quality evaluation is a typical case where one should apply multiple criteria decision analysis (MCDA) theory. In the work, MCDA principles are applied to create an objective rank of LOs alternatives according to their quality, and to evaluate each alternative’s quality against ”ideal” quality. In the work, e-textbooks and other LOs reusability and quality criteria system (i.e. model) is presented, as well as created expert quality evaluation method based on fuzzy numbers theory.

Gauging the Quality of Qualitative Research in Adapted Physical Activity

2014 ◽  
Vol 31 (3) ◽  
pp. 193-218 ◽  
Author(s):  
Michelle R. Zitomer ◽  
Donna Goodwin
Keyword(s):  
Physical Activity ◽  
Quality Evaluation ◽  
Significant Contribution ◽  
Keyword Search ◽  
Data Extraction ◽  
Quality Criteria ◽  
Qualitative Inquiry ◽  
Adapted Physical Activity ◽  
Detailed Review

Qualitative inquiry is increasingly being used in adapted physical activity research, which raises questions about how to best evaluate its quality. This article aims to clarify the distinction between quality criteria (the what) and strategies (the how) in qualitative inquiry. An electronic keyword search was used to identify articles pertaining to quality evaluation published between 1995 and 2012 (n = 204). A five phase systematic review resulted in the identification of 56 articles for detailed review. Data extraction tables were generated and analyzed for commonalities in terminology and meanings. Six flexible criteria for gauging quality were formulated: reflexivity, credibility, resonance, significant contribution, ethics, and coherence. Strategies for achieving the established criteria were also identified. It is suggested that researchers indicate the paradigm under which they are working and guidelines by which they would like readers to evaluate their work as well as what criteria can be absent without affecting the research value.

scholarly journals Website Quality Evaluation Methodology Universal Star: 1st point – “Content”

Informatics ◽  
2020 ◽  
Vol 17 (3) ◽  
pp. 95-112
Author(s):  
S. G. Abduganiev
Keyword(s):  
Quality Evaluation ◽  
Qualitative Interviews ◽  
Reliability And Validity ◽  
Quality Criteria ◽  
Evaluation Methodology ◽  
Extensive Literature ◽  
Website Quality ◽  
Web 3.0 ◽  
Novel Approach ◽  
Wide Range

The Internet continues to grow at a fast pace with over 1.5 billion websites in 2019 as compared with only one in 1991. The emergence of enormous websites of various complexities and types makes assessing the quality of these sites a vastly important, difficult and complicated task. With this concern, the current paper proposes a novel approach for website assessment by developing a new Website Quality Evaluation Methodology Universal Star (WQEMUS) with a theoretical and empirical basis. It became possible through the employment of the  grounded  theory  methodology  that  enables  relevant  concepts  to  emerge  from  data. To improve the reliability and validity of the findings, an extensive literature review, in-depth and qualitative interviews, and a user evaluation survey were conducted and associated together. In this way, the study presents the results of the selection and categorization of generic quality attributes for WQEMUS with a three-tier structure, consisting of top-level quality criteria, sub-criteria and indicators. These quality dimensions are grounded on a combination of subjective and objective indicators. Consequently, WQEMUS becomes capable of estimating a wide range of different websites irrespective of domain affiliation and services they provide, including Web 3.0 sites.

Quality Evaluation of Health Care Establishment Utilizing Fuzzy AHP

2020 ◽  
pp. 498-535
Author(s):  
Mohammad Azam ◽  
Mohamed Rafik Noor Mohamed Qureshi ◽  
Faisal Talib
Keyword(s):  
Health Care ◽  
Set Theory ◽  
Fuzzy Set Theory ◽  
Quality Evaluation ◽  
Fuzzy Ahp ◽  
Quality Criteria ◽  
Human Cognition ◽  
Multiple Components ◽  
Health Care Establishment

Quality evaluation of healthcare establishment (HCE) is a difficult process as it involves multiple components of quality criteria with various factors and sub-factors therein. Further, the quality criteria are not universally standardized. The subjective evaluation in itself is not reliable as a tool so that available HCEs may be investigated for selecting the best among them. Thus, to avoid vagueness and imprecision due to process of human cognition the need to evolve a useful method for evaluation of quality of HCE was essentially required. To achieve such an objective three well established HCEs from northern cities of India have been studied. An Integrated Quality Model designed for HCE (Azam et al., 2012a, 2012b) and specifically tested previously with the AHP study by the authors (Azam et al., 2015) with its components, parameters and factors sub-factors has been utilized to evaluate the quality aspects of HCEs forming subjects of the current study. Further, the standard formula of Fuzzy AHP methodology with the application of fuzzy set theory was applied to the multiple components of the quality criteria with various factors and sub-factors therein pertaining to various HCEs forming the subject of the study. Quality of the HCEs thus could be evaluated empirically avoiding vagueness due to human cognition factors. Utilizing this methodology respective rankings of HCEs could also be assigned among them with practical utility to maintain the required quality of their services. Quality evaluation of Health Care Establishment utilizing Fuzzy AHP along with fuzzy set theory is a unique method which will benefit the client patients to select the best HCE among the available alternatives of HCEs. It also helps the managers to improve the business by allocating scarce resources wherever critically required to improve various quality components criteria factors and sub-factors of their HCEs.

scholarly journals Quality evaluation criteria for services supplied by elevator companies to residents of residential buildings

2019 ◽  
pp. 113-120
Author(s):  
Ihor Pylypenko ◽  
Evhen Kaylyk
Keyword(s):  
Quality Evaluation ◽  
Residential Buildings ◽  
Evaluation Criteria ◽  
Quality Criteria ◽  
Point Of View ◽  
Quality Of Services ◽  
Services Sector ◽  
Continue Improvement ◽  
Crisis Conditions

Introduction The sector of elevator services is in crisis conditions in Ukraine. The number of elevators which are out of safe period of work is increasing with every year. There are numerous reasons for this situation: lack of financing of elevation services sector, low quality of maintenance,ignoring the rules for using elevators by some residents, vandalism, the absence of state and municipal (in the majority of cities) policies of elevator’s reconstruction. The next important factors is the absence of monitoring of quality of services supplied by elevator companies to residents of residential buildings what is the determinant of safe elevators usage. Methods. Standard methods of statistical analysis, questionnaire have been applied for this research. Results. The sample is elevators in Kharkiv, Poltava and Chernigiv which were installed over 30-40 years ago. The experts are residents of residential buildings who use elevators and representatives of elevator companies. The quality criteria for services supplied by elevator companies to residents of residential buildings have been substantiated for this research. The quality of elevator companies services has been evaluated from the position of representatives of elevator companies as well as point of view of residents of residential buildings with six and seven quality criteria respectively. Discussion. The research has revealed that it is important to continue improvement of methodology of quality evaluation for services supplied by elevator companies to residents of residential buildings as well as the list of corresponding criteria. And this work should be a permanent process. Besides, the methodology of assessment of all the parameters of elevator’s functioning with special devices must be developed. Keywords: elevators, quality, service, criteria, questionnaire, experts, result processing.

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