The Effect of Non-Medical Waste Management in Hospitals on the Comfort and Satisfaction of Patients Towards Green Hospital
The management of environmentally friendly non-medical hospital waste towards Green Hospital is the needs of the community of health service users. The purpose of this study is to determine the effect of non-medical waste management in hospitals on patient comfort and satisfaction towards green hospitals. The purpose of the study entitled the effect of non-medical waste management in hospitals on patient comfort and satisfaction towards green hospitals. This research was conducted at the Regional General Hospital (RSUD) Pare, Kediri Regency. The target population in this study were inpatients who underwent treatment at Pare Regional Hospital Kediri in April to August 2012. Data in this study consisted of primary data and secondary data. Primary data collection was carried out through distribution of questionnaires to hospital residents and in-depth interviews with hospital management. Respondents in this study were 137 people. Analysis of the data used in this study was to determine the effect of non-medical waste management in hospitals on patient comfort and satisfaction towards green hospitals using two approaches namely qualitative and quantitative analysis. The model used in this study is the model of causality or causality in the form of structural equations (Structural Equation Model / SEM). Research results Management of non-medical solid waste and hospital garden vegetation has not been carried out optimally. Improved management of non-medical waste will increase patient comfort and satisfaction. The high level of comfort in the patient will increase patient satisfaction. Good management of non-medical waste does not directly affect satisfaction but through patient comfort and Vegitation in the hospital garden influences patient comfort and satisfaction.