scholarly journals Critical Success Factors in Hospitality ERP Models: Impact of IT Manager's Pro-activeness, Innovativeness and Rapport

2021 ◽  
pp. 104-118
Author(s):  
Uday Kumar Adusumilli ◽  
Rajneesh Pandeya ◽  
Arvind Sebastian ◽  
Nanda Ashwin
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Personal Values ◽  
Negative Relationship ◽  
Resource Planning ◽  
Job Autonomy ◽  
Innovative Behavior ◽  
Openness To Change ◽  
Critical Success ◽  
Self Transcendence

In this paper, we examine the implications of Hospitality ERP (Enterprise Resource Planning) Systems, their Success Metrics, and what motivates people behind such systems. An analysis of the literature identifying and categorizing experimentally established critical success factors (CSFs) was conducted in order to accomplish this goal. Therefore, the result of the study is a proposal for a low-cost CSF implementation model. A crucial metric in that regard is innovation. Innovation can make or break a business model, and this is especially true in the Hospitality ERP Sector. Individuals' good ideas are at the core of innovations, so understanding how individuals and their personal characteristics contribute to innovation is crucial. We investigate how the values of employees have a direct influence on their innovative behavior in the current study as well. A worker's autonomy was hypothesized to mediate these relationships. Researchers found that values like openness to change and self-improvement values are positively correlated with job autonomy, whereas values like conservation and self-transcendence values are negatively correlated with it, which suggests that values play an important role in determining autonomy at work. A positive relationship between employees' self-enhancement values and their innovative behavior is also found, while a negative relationship appears to exist between conservation and self-transcendence values. Using a bias-corrected bootstrapping method, mediation analysis determined that job autonomy significantly mediates the relationship between employee personal values (except openness to change) and innovative behavior. Based on our research, we demonstrate that values provide the basis for innovative behavior. By showing the importance of job autonomy and personal values on inventive behavior in organizations, we also contribute to innovation research.

scholarly journals The Critical Success Factors Of The ERP System Project: A Meta-Analysis Methodology

2014 ◽  
Vol 30 (5) ◽  
pp. 1407 ◽  
Author(s):  
Abdesamad Zouine ◽  
Pierre Fenies
Keyword(s):  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Meta Analysis ◽  
Resource Planning ◽  
Measurement Scale ◽  
Complex Nature ◽  
Erp System ◽  
Critical Success ◽  
Analysis Methodology

Many articles have been written on enterprise resource planning success in the last two decades in both the public and private sector. An important number of empirical studies attempt to delineate the steps of ERP project integration and their specificities. These research works can be divided into two principal phases: the implementation and the post-implementation. The complex nature of the ERP system and its implementation stages lead us to investigate about the critical success factors mentioned in both phases of integration. Recently, several studies have tried to assess the success of ERP system and highlight the CSFs based on some theoretical models. This study uses a meta-analysis methodology to highlight the principal factors leading to ERP success, and it evaluates the weight of CSFs in the process of implementing the ERP project. Based on the best studies published in the last years about ERP success, we conduct this research to determine the most important factors highly correlated with the ERP success. Eleven CSFs are identified in our meta-analysis and classified according to their significant importance based on the correlation coefficients finding in 32 articles focus only on the ERP system. Some criteria were selected to choose studies such as: Sample size, the availability of correlation coefficient finding (quantitative empirical data), the availability of reliable constructs (Cronbachs alpha), and the measurement scale of each factor.

The Core Critical Success Factors in Implementation of Enterprise Resource Planning Systems

2012 ◽  
pp. 86-113 ◽  
Author(s):  
Payam Hanafizadeh ◽  
Roya Gholami ◽  
Shabnam Dadbin ◽  
Nicholas Standage
Keyword(s):  
Conceptual Model ◽  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Resource Planning ◽  
Project Managers ◽  
Entropy Method ◽  
Erp Systems ◽  
Critical Success ◽  
Enterprise Resource Planning Systems

The Implementation of Enterprise Resource Planning (ERP) systems require huge investments while ineffective implementations of such projects are commonly observed. A considerable number of these projects have been reported to fail or take longer than it was initially planned, while previous studies show that the aim of rapid implementation of such projects has not been successful and the failure of the fundamental goals in these projects have imposed huge amounts of costs on investors. Some of the major consequences are the reduction in demand for such products and the introduction of further skepticism to the managers and investors of ERP systems. In this regard, it is important to understand the factors determining success or failure of ERP implementation. The aim of this paper is to study the critical success factors (CSFs) in implementing ERP systems and to develop a conceptual model which can serve as a basis for ERP project managers. These critical success factors that are called “core critical success factors” are extracted from 62 published papers using the content analysis and the entropy method. The proposed conceptual model has been verified in the context of five multinational companies.

scholarly journals Critical success factors in ERP upgrade projects

2019 ◽  
Vol 119 (3) ◽  
pp. 656-675 ◽  
Author(s):  
Christian Barth ◽  
Stefan Koch
Keyword(s):  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Qualitative Interviews ◽  
Resource Planning ◽  
External Support ◽  
Content Type ◽  
Business Environments ◽  
Critical Success ◽  
Huge Impact

PurposeIn the last years the penetration of enterprise resource planning (ERP) systems within small, medium and large organizations increased steadily. Organizations are forced to adapt their systems and perform ERP upgrades in order to react to rapidly changing business environments, technological enhancements and rising pressure of competition. The purpose of this paper is to focus on the critical success factors for such projects.Design/methodology/approachThe paper is based on a literature review and qualitative interviews with CEOs, CIOs, ERP consultants and project managers who recently carried out ERP upgrade projects in their respective organizations.FindingsThis paper identifies 14 critical success factors for ERP upgrade projects. Amongst others, effective project management, external support, the composition of the ERP team and the usage of a multiple system landscape play a key role for the success of the ERP upgrade. Furthermore, a comparison to the critical success factors for ERP implementation projects was conducted, and even though there are many similarities between these types of projects, several differences emerged.Originality/valueERP upgrade projects have a huge impact on organizations, but their success and antecedents for it are currently under-researched.

scholarly journals Critical Success Factors for Integrated Library System Implementation in Academic Libraries: A Qualitative Study

2016 ◽  
Vol 35 (3) ◽  
pp. 27 ◽  
Author(s):  
Shea-Tinn Yeh ◽  
Zhiping Walter
Keyword(s):  
Qualitative Study ◽  
Enterprise Resource Planning ◽  
Academic Libraries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Selection Process ◽  
Academic Library ◽  
Resource Planning ◽  
Library System ◽  
Critical Success

<p>Integrated library system (ILS) supports the entire business operations of an academic library from acquiring and processing library resources to making them available to user communities and preserving them for future use. As libraries’ needs evolve, there is a pressing demand for libraries to migrate from one generation of ILS to the next. This complex migration process is often the single largest investment in both budget and personnel involvement, but its success is by no means guaranteed. We draw upon enterprise resource planning (ERP) and critical success factors (CSFs) literature to identify the most salient CSFs for ILS migration success through a qualitative study with four cases. We identified that top management involvement, vendor support, user involvement, selection process, project team competence, project management and tracking, interdepartmental communication, data analysis and conversion, user education and training, and user emotion management are the CSFs that determine a migration project success. </p><p>Keywords: Integrated library systems, information systems, library automation, critical success factors, and academic libraries.</p>

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