scholarly journals Identifying the Most Critical Factors to Business Intelligence Implementation Success in the Public Sector Organizations

2019 ◽  
pp. 450-462 ◽  
Author(s):  
Asma I. Magaireah ◽  
HidayahSulaiman HidayahSulaiman ◽  
Nor’ashikin Ali
Keyword(s):  
Public Sector ◽  
Success Factors ◽  
User Participation ◽  
Management Support ◽  
Critical Factors ◽  
Implementation Success ◽  
The Public ◽  
Critical Success ◽  
Public Sector Organizations ◽  
Development Technology

The BI is a new trend in public sector organizations that requires investigating the critical success factors (CSFs) which would provide a sound guidelines for determining the criteria to be considered during BI implementation. However, there is no sufficient empirical evidences that provide better understanding of the CSFs for the BI implementation in public sector organizations. This paper aims to identify the CSFs for BI system in the context of public sector organizations. This study adopts a mixed method approach using survey research method and qualitative interview using Jordanian public sector organization case. The findings of this research revealed that top management support, clear vision and strategic planning, team skills, user participation, organizational structure, user access and development technology are the most critical factors to BI implementation success in the public sector organizations. The findings of this study could assist the practitioners in the public sector organizations in planning, managing and implementing their BI projects properly by focusing on those CSFs of BI systems that provide them a better understanding to address issues and concerns related to BI implementation.

scholarly journals Identifying the Most Critical Factors to Business Intelligence Implementation Success in the Public Sector Organizations

2019 ◽  
Vol 14 ◽  
pp. 2395-2414 ◽  
Author(s):  
Asma Ibrahim Magaireh ◽  
Hidayah Sulaiman ◽  
Nor’ashikin Ali
Keyword(s):  
Public Sector ◽  
Success Factors ◽  
User Participation ◽  
Management Support ◽  
Critical Factors ◽  
Implementation Success ◽  
The Public ◽  
Critical Success ◽  
Public Sector Organizations ◽  
Development Technology

The BI is a new trend in public sector organizations that requires investigating the critical success factors (CSFs) which would provide a sound guidelines for determining the criteria to be considered during BI implementation. However, there is no sufficient empirical evidences that provide better understanding of the CSFs for the BI implementation in public sector organizations. This paper aims to identify the CSFs for BI system in the context of public sector organizations. This study adopts a mixed method approach using survey research method and qualitative interview using Jordanian public sector organization case. The findings of this research revealed that top management support, clear vision and strategic planning, team skills, user participation, organizational structure, user access and development technology are the most critical factors to BI implementation success in the public sector organizations. The findings of this study could assist the practitioners in the public sector organizations in planning, managing and implementing their BI projects properly by focusing on those CSFs of BI systems that provide them a better understanding to address issues and concerns related to BI implementation.

scholarly journals Factors Influencing the Success of ERP System Implementation in the Public Sector in the Kingdom of Bahrain

2016 ◽  
Vol 8 (12) ◽  
pp. 21 ◽  
Author(s):  
Omar Mohamed Bukamal ◽  
Rami Mohammad Abu Wadi
Keyword(s):  
Public Sector ◽  
Critical Success Factors ◽  
Success Factors ◽  
System Implementation ◽  
Erp System ◽  
The Public ◽  
Critical Success ◽  
Management Commitment ◽  
Top Management Commitment ◽  
High Level

<p>This study aims empirically to analyze the critical factors that impact the success of ERP system implementation in the public sector in the Kingdom of Bahrain and to clarify the benefits gained from the implementation. The study used a detailed questionnaire as a measuring instrument across the sample group to measure two main variables, the first being critical success factors (CSFs), and the second whether ERP implementation was successful or not. The CSFs are top management commitment and support, ERP system matching organization, business process re-engineering, vendor support, and training users.</p>Those factors found to have a significant impact on ERP system implementation and the results illuminate the high level of success in implementing ERP systems. While simultaneously demonstrating that an organization with a functioning ERP system does not achieve the desired benefits by default, but rather the organization requires certain Critical Success Factors (CSFs) to be present and in effect for those benefits to be achieved.

scholarly journals Identifying Strategies for Managing Critical Success Factors of BPM initiatives in Brazilian Public Organizations

2014 ◽  
Author(s):  
Higor M. Santos ◽  
Carina F. Alves ◽  
George F. Santos ◽  
André L. Santana
Keyword(s):  
Public Sector ◽  
Focus Group ◽  
Business Process ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Public Organizations ◽  
The Public ◽  
Critical Success

Business Process Management involves theoretical and operationalelements from different areas, being a multidisciplinary field. In previousstudies, we identified critical success factors of BPM initiatives in BrazilianPublic Organizations. In this work, we intend to investigate how to managethese factors. To achieve this goal, we performed a focus group with fiveprofessionals with experience in BPM initiatives within the public sector. Themain contribution of this study is to fill the gap in the literature concerningcritical success factors for BPM initiatives in public organizations.

A DELPHI STUDY OF THE IMPORTANT FACTORS FOR BI SYSTEM IMPLEMENTATION IN THE PUBLIC SECTOR ORGANIZATIONS

2015 ◽  
Vol 77 (19) ◽  
Author(s):  
Samaneh Salehi Nasab ◽  
Harihodin Selamat ◽  
Maslin Masrom
Keyword(s):  
Public Sector ◽  
Delphi Study ◽  
Success Factors ◽  
Organization Culture ◽  
Management Support ◽  
System Implementation ◽  
Flexible System ◽  
Modified Delphi ◽  
Business Units ◽  
Public Sector Organizations

This paper depicts the effect of Critical Success Factors (CSFs) on business intelligence (BI) system implementations in Malaysian context by applying a Delphi study. The results of this study provides insight to the most important CSFS which assist the Malaysian public sector organizations to organize their resources through understanding those CSFs that are most likely to have an impact upon the implementation of the BI system. The modified Delphi study was selected to conduct this study. Result of first round of Delphi study revealed that the user access is insignificant factor for the success of BI system implementation. Moreover, overall finding of Delphi study highlighted the continuous management support, scalable and flexible system, BI team skill, resource allocation, organization culture, and coordination between IT and business units as most important CSFs for implementation of BI system.

Vienna Construction Projects: Redirection of Project Management Critical Success Factors—More Focus on Stakeholders and Soft Skills Development

2018 ◽  
Vol 16 (2) ◽  
pp. 337-359
Author(s):  
Helmut Wanivenhaus ◽  
Jure Kovač ◽  
Anja Žnidaršič ◽  
Igor Vrečko
Keyword(s):  
Project Management ◽  
Public Sector ◽  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Soft Skills ◽  
Project Managers ◽  
The Public ◽  
Business Environments ◽  
Critical Success

Although research interest in project management is increasingly directed at analyzing development trends in different business environments, the public sector in this respect has received surprisingly little intention. This paper analyzes the perception of the relevance of particular project management critical success factors among project managers and other project stakeholders in the public sector with relatively high organizational project management maturity. The main focus of research is the city of Vienna and its construction projects. An extensive quantitative survey showed the changing perceptions of the key projects’ success factors—namely, strengthening the importance of developing soft skills and stakeholders’ management.

scholarly journals System for Electronic Archiving of Document in Republic of Kosovo: An Evaluation of Success Factors- Design-Reality Gap Analysis

2017 ◽  
Vol 8 (1) ◽  
pp. 347-352 ◽  
Author(s):  
Fakije Zejnullahu ◽  
Indrit Baholli
Keyword(s):  
Developing Countries ◽  
Public Sector ◽  
Success Factors ◽  
Gap Analysis ◽  
Successful Implementation ◽  
The Public ◽  
Critical Success ◽  
Project Risks ◽  
The Government ◽  
Failure Factors

Abstract Use of Innovation of ICT in activities of the public sector, referred to as e-Government, has helped governments to improve their services to citizens, to businesses and to government units by making them more qualitative and easily accessible. The initiative of e-Government in Kosovo was identified as a priority of the government in 2008 and since then a number of projects have been implemented, amongst them the System for Electronic Archiving of Document (SEAD). Since the partial or full failure of implementation of e-government projects is very frequent phenomenon in developing countries, the identification of success and failure factors of projects is necessary in order to address them on time. In this study are assessed the level of success of implementation of SEAD and are identified the critical success and failure factors of this system through seven dimensions ITPOSMO by using the Design Reality Gap Analysis. By measuring the design-reality gap across seven dimensions, we have assessed the success of the implementation of SEAD, which scored 18.05. Results from this study indicate that if no action is taken to reduce the size of gaps, particularly the gap in dimensions “Processes” and “Staffing and Skills”, project risks falling in the category “Partial Failure”. Findings from this research will serve to reduce the risks that may affect the successful implementation of e-governance in Republic of Kosovo, and also will serve other researchers in identifying the failure and success factors of e-Government in developing countries.

scholarly journals Critical Success Factors for AIS Change: A Case Study in an Agricultural Company.

2018 ◽  
pp. 904-915
Author(s):  
Kamaruzzaman Muhammad ◽  
Nor’Azam Mastuki ◽  
Faizah Darus ◽  
Erlane K Ghani
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Organisational Change ◽  
User Participation ◽  
Business Practices ◽  
Management Support ◽  
Study Approach ◽  
Academic Knowledge ◽  
Critical Success

This study investigates the critical success factors of AIS change in an agricultural company. This study adopts the case study approach in achieving its objectives. The findings of this study show that the company has adopted several strategies to ensure the upgrading of the new AIS structure was successful. Several strategies were adopted. The strategies are allocation of sufficient resources and funds, hands-on training, user participation, proper management of resistance, effective project management, top management support, use of external and internal experts, system requirement analysis, established new policies and procedures, and system migration and integration. The findings of this study serve as a guideline for business practices and contribute to the academic knowledge and literature. In addition, this study contributes to the organisational change literature as well as to practitioners in understanding the critical success factors of AIS change. Understanding such a process provides further insight and serves as guidance to companies in managing future organisational and AIS change effectively.

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