scholarly journals Exploring Users’ Mental Models for Anthropomorphized Voice Assistants through Psychological Approaches

2021 ◽  
Vol 11 (23) ◽  
pp. 11147
Author(s):  
Dasom Park ◽  
Kiechan Namkung

Various perspectives are being studied to increase the usability and persistence of voice assistants (VA) as the use is rapidly expanding to various domains. Particularly, many studies note that users personify VA. Systems designed to suit users differing mental models while using specific systems can provide a positive user experience, increasing usability and persistence. Therefore, we tried to structure the mental model of users using personified VA and proposed these results as an important factor to consider in personifying VA. To determine important factors to consider in personifying VA, this research structures the mental model of users using personified VA. Furthermore, we used two types of psychological approaches that were not applied in previous studies to analyze users’ mental models. Using two types of psychological approaches that were not applied in previous studies, this research analyzed users’ mental models. In Study 1, each user’s thinking process is derived through ZMET (Zaltman metaphor elicitation techniques as a consensus map. Afterward, in Study 2, correlations between the key components analyzed in Study 1 are validated through RG (repertory grid technique). As a result, the research found that there are three different psychological structures. The first structure is of users who feel human-like empathy and warmth in the use of VA. Meanwhile, the second structure is of users who seek help with problem-solving. The last is the psychological structure of users who regarded anthropomorphic VA as just a machine. Users with this mental model expect the potential for development as a machine rather than the personification of VA. Ultimately, this research is meaningful in that it analyzes each user’s psychological mechanism for personified VA through a psychological approach and derives three new mental models in detail.

Author(s):  
Liska Yanti Pane ◽  
Kamid Kamid ◽  
Asrial Asrial

This research aims to describe logical thinking process of a logical-mathematical intelligence student. We employ qualitative method to disclose the subject’s learning process. Data are collected by interview and modified think aloud methods. The results show that subject has capability to find and organize problems and data correctly. Subject describes conditions that are needed to do the steps of problem solving strategy. The steps are done systematically until the end of problem solving process.


Author(s):  
Imelda Aisah Sarip ◽  
Kamid Kamid ◽  
Bambang Hariyadi

The aim of this research is to describe creative thinking process of linguistic type student in biology problem solving. This research is conducted to linguistic intelligence type of subject at SMPN 6 Kota Jambi. SL the subject was selected based on the aim of the research. Data collection is conducted by interview and a modified think aloud method. Data is analyzed based on creative thinking process purposed by Polya.The result of this research shows that SL could find and arrange the given problems and collect data correctly and appropriately. The problem solving steps is done systematically to the end of problem solving process. The last steps problem solving, SL does checking while doing scratching to make sure that the written answers meet her need.


2021 ◽  
Vol 11 (4) ◽  
pp. 1570
Author(s):  
Bogdan Ioan Băcilă ◽  
Hyunkook Lee

This paper presents a subjective study conducted on the perception of auditory attributes depending on listener position and head orientation in an enclosed space. Two elicitation experiments were carried out using the repertory grid technique—in-situ and laboratory experiments—which aimed to identify perceptual attributes among 10 different combinations of the listener’s positions and head orientations in a concert hall. It was found that, between the in-situ and laboratory experiments, the listening positions and head orientations were clustered identically. Ten salient perceptual attributes were identified from the data obtained from the laboratory experiment. Whilst these included conventional attributes such as ASW (apparent source width) and LEV (listener envelopment), new attributes such as PRL (perceived reverb loudness), ARW (apparent reverb width) and Reverb Direction were identified, and they are hypothesised to be sub-attributes of LEV (listener envelopment). Timbral characteristics such as Reverb Brightness and Echo Brightness were also identified as salient attributes, which are considered to potentially contribute to the overall perceived clarity.


1997 ◽  
Vol 20 (1) ◽  
pp. 25-25 ◽  
Author(s):  
Arthur C. Graesser

Researchers in the field of discourse processing have investigated how mental models are constructed when adults comprehend stories. They have explored the process of encoding various classes of inferences “on-line” when these mental microworlds are constructed during comprehension. This commentary addresses the extent to which these inferences and mental microworlds are “embodied.”


2016 ◽  
Vol 10 (1) ◽  
pp. 1 ◽  
Author(s):  
Jackson Pasini Mairing

Solving problem is not only a goal of mathematical learning. Students acquire ways of thinking, habits of persistence and curiosity, and confidence in unfamiliar situations by learning to solve problems. In fact, there were students who had difficulty in solving problems. The students were naive problem solvers. This research aimed to describe the thinking process of naive problem solvers based on heuristic of Polya. The researcher gave two problems to students at grade XI from one of high schools in Palangka Raya, Indonesia. The research subjects were two students with problem solving scores of 0 or 1 for both problems (naive problem solvers). The score was determined by using a holistic rubric with maximum score of 4. Each subject was interviewed by the researcher separately based on the subject’s solution. The results showed that the naive problem solvers read the problems for several times in order to understand them. The naive problem solvers could determine the known and the unknown if they were written in the problems. However, they faced difficulties when the information in the problems should be processed in their mindsto construct a mental image. The naive problem solvers were also failed to make an appropriate plan because they did not have a problem solving schema. The schema was constructed by the understanding of the problems, conceptual and procedural knowledge of the relevant concepts, knowledge of problem solving strategies, and previous experiences in solving isomorphic problems.


1992 ◽  
Vol 25 (4) ◽  
pp. 449-462 ◽  
Author(s):  
David A. Winter

This article provides a brief description of repertory grid technique and the measures which can be derived from it which may be of value to the investigator of group therapy. It reviews the technique `s application in this area of research, with particular reference to studies of group therapy outcome, studies of the prediction of therapeutic change and studies of the group process.


2011 ◽  
Vol 19 (3) ◽  
pp. 260-269 ◽  
Author(s):  
Joanna Blundell ◽  
Anja Wittkowski ◽  
Angelika Wieck ◽  
Dougal Julian Hare

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