scholarly journals How Does Internal and External CSR Affect Employees’ Work Engagement? Exploring Multiple Mediation Mechanisms and Boundary Conditions

Author(s):  
Yu Jia ◽  
Jinglu Yan ◽  
Tianyuan Liu ◽  
Jun Huang

We investigate the different mechanisms concerning how employees’ perceptions of external and internal corporate social responsibility (CSR) serve to influence employees’ work engagement. By combining social exchange theory and social identity theory, we implement and examine an integrated moderated mediation framework in which employees’ value orientations (e.g., collectivism or individualism) impact the mediating mechanism between their perceived external and internal CSR, organizational pride and perceived organizational support (POS), and work engagement. This work fills a research gap to examine the indirect relationship between employees’ perceptions of external and internal CSR and work engagement. Using two periods of survey data from 250 working employees in China, we find that employees’ perceptions of external CSR positively influence work engagement via organizational pride. The value of collectivism strengthens the direct effect of employees’ perceptions of external CSR on work engagement, and the indirect effect of employees’ perceptions of external CSR on work engagement via organizational pride. Moreover, employees’ perceptions of internal CSR positively influence work engagement via POS. The value of individualism strengthens the direct effect of employees’ perceptions of internal CSR on work engagement, and the indirect effect of employees’ perceptions of internal CSR on work engagement via POS. The results contribute to both theory and practice.

2018 ◽  
Vol 46 (6) ◽  
pp. 1029-1042 ◽  
Author(s):  
Jianwu Jiang ◽  
Rong Wang

Using the framework of social exchange theory and social identity theory, we investigated how perceived organizational support and organizational image indirectly influence temporary agency workers' (TAWs) work engagement through the mediators of organizational identification and self-esteem. A time-lagged design was employed (Time 1: baseline, Time 2: 6 weeks later, Time 3: 2 weeks later) and data were collected from 309 TAWs in China. Results showed that organizational identification mediated the relationships between perceived organizational support and work engagement, and between organizational image and work engagement. However, self-esteem exerted no significant influence on the focal relationships. Our findings suggest that organizational identification plays a key role in deciding the extent to which TAWs engage in work at their current organization. Organizations should take steps to enhance their reputations and support TAWs as much as possible to increase TAWs' organizational identification and thus achieve a competitive advantage.


SAGE Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 215824402110469
Author(s):  
Aneeq Inam ◽  
Jo Ann Ho ◽  
Hina Zafar ◽  
Unaiza Khan ◽  
Adnan Ahmed Sheikh ◽  
...  

The increasing interest of organizations in innovating and surviving during stressful work environments has led scholars to ponder ways to increase employee’s creativity. The study aims to empirically examine the relationship between perceived organizational support (POS) and employee creativity through work engagement and the moderating effect of challenge and hindrance stressors. The theoretical lens of social exchange theory was used to explain the study framework. Data was collected from 324 marketing personnel of the beverage and telecom sector in Pakistan and analyzed using structural equation modeling (SEM) with AMOS. The findings revealed that the direct relationship between POS with work engagement and employee creativity and work engagement with employee creativity was significant. Interestingly, the moderator has shown a prominent effect, which illustrated that low hindrance stressors strengthened the relationship between POS and work engagement. The study contributes by enhancing the employee’s creativity by reducing stressful working environments in many ways.


2019 ◽  
Vol 57 (1) ◽  
pp. 152-167 ◽  
Author(s):  
Khadija Bouraoui ◽  
Sonia Bensemmane ◽  
Marc Ohana ◽  
Marcello Russo

PurposeThe purpose of this paper is to examine the relationship between corporate social responsibility (CSR) and employees’ affective commitment. Three underlying mechanisms are used to explain the relationship between CSR and commitment, namely, deontic justice, social identity theory and social exchange theory.Design/methodology/approachData were collected through survey questionnaires. The sample consisted of 161 employees who work in private and public organizations in Tunisia. Regression analysis was conducted using a multiple mediation model.FindingsThe results reveal a positive and significant relationship between CSR and employees’ affective commitment. The perception of person–organization fit, organizational identification and perceived organizational support mediates the relationship between CSR and affective commitment.Originality/valueWith regard to CSR, past studies have never deal with deontic values in analyzing work behaviors. Furthermore, most previous studies have considered a direct effect between CSR perceptions and affective commitment. This study extends the literature by conceptualizing the indirect mechanisms linking CSR to employees’ affective commitment.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fang Yang ◽  
Pingqing Liu ◽  
Shuang Xu

Purpose Drawing upon organizational support theory and family-like exchange perspective, this paper aims to investigate whether mentoring influences protégés’ work engagement, and the roles of perceived organizational support (POS) and family-like employee-organization relationship (FEOR) between mentoring and protégés’ work engagement. Design/methodology/approach Matched data were collected from 290 protégés and their mentors in two large state-owned enterprises in Northwest China. Multiple regression analyses and bootstrapping methods were used to test the hypotheses. Findings The results show that mentoring is positively related to protégés’ work engagement, and POS and FEOR play multiple mediation roles in the relationship between mentoring and protégés’ work engagement. Research limitations/implications The primary contribution of this study is exploring the impact of mentoring on protégés’ work engagement. Additionally, this study uses organizational support and family-like exchange perspective to understand how mentoring influences protégés’ work engagement. Originality/value Despite a few studies examining the effect of mentoring on protégés’ work engagement, but focusing excessively on organizational socialization and social exchange, as such, limited attention has been given to the role of emotions. This is, to the best of the authors’ knowledge, the first study to investigate the effect of emotional factors (including POS and FEOR) on the relationship between mentoring and protégés’ work engagement in Chinese organizational culture.


2016 ◽  
Vol 44 (11) ◽  
pp. 1793-1802 ◽  
Author(s):  
Kihyun Lee

In previous studies researchers have identified several antecedents of followers' taking charge from their leader, but the ethical nature of taking charge has rarely been considered. Drawing on both social exchange theory and social identity theory, I examined the influence of ethical leadership on followers taking charge through the mediation of trust in leader and identification with leader. Using data obtained from 236 petty officers and their immediate supervisors in the South Korean Navy, I found that both trust in leader and identification with leader fully mediated the relationship between ethical leadership and followers taking charge. These findings highlight the importance of commitment to the leader (i.e., trust in leader and identification with leader) as a mechanism through which ethical leadership influences positive work outcomes for the organization. Implications for theory and practice are discussed.


2013 ◽  
Vol 41 (7) ◽  
pp. 1115-1123 ◽  
Author(s):  
KeXin Guan ◽  
ZhengXue Luo ◽  
JiaXi Peng ◽  
Zhen Wang ◽  
HaiTing Sun ◽  
...  

We examined the relationship among team networks, leader-member exchange (LMX), and team identification in the workplace. Social network theory, social exchange theory, and social identity theory served as references for our theoretical propositions and analyses. We collected data from a sample of 223 teams of military personnel, serving in the artillery in West China. We found that the team networks had a significant effect on team identification. Further, the variance and the mean for LMX in teams interacted in influencing team identification (β =-.893, p < .01). Our findings indicated that creating productive networks in teams would be useful to enhance team identification, the effect of which may be carried on through to building exchange relationships between leader and follower.


SAGE Open ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 215824402110067
Author(s):  
Sehrish Ilyas ◽  
Ghulam Abid ◽  
Fouzia Ashfaq ◽  
Muhammad Ali ◽  
Wasif Ali

Employee voice behavior has attained significant attention in contemporary research due to its positive consequences for both workers and employers. Drawing on the social exchange theory, this study examined the mediating role of job satisfaction and psychological empowerment on the relationship between transformational leadership and employee’s voice behavior. Data were collected through survey questionnaires by utilizing a three-wave time-lagged study design from employees from diverse private and public sector organizations in Pakistan. The parallel multiple mediation is tested through Hayes’s process macro. The results indicate that job satisfaction and psychological empowerment partially mediate the relationship between transformational leadership and employee’s voice behavior. Further analysis depicts that both job satisfaction and psychological empowerment leveraged under transformational leadership act as parallel mediators and have no statistical significant difference between them. The theoretical and managerial implications are discussed.


2014 ◽  
Vol 28 (2) ◽  
pp. 246-256 ◽  
Author(s):  
Ishfaq Ahmed ◽  
Wan Khairuzzaman Wan Ismail ◽  
Salmiah Mohamad Amin ◽  
Talat Islam

Purpose – Applying the social exchange theory at educational institution, this research endeavor is aimed to find out impact of organizational (institutional) support on teachers’ responsive behavior, and ultimately outcomes of responsiveness in form of students’ satisfaction and academic performance. Design/methodology/approach – This study was conducted on 20 teachers and 353 students, from the biggest public sector University of Pakistan. These teachers and students belong to ten faculties. A questionnaire was used to elicit response of both the respondent groups. Findings – Findings of the study reveal that provision of supportive environment (high perceived organizational/institutional support) positively influences teachers and they respond well toward the needs of students. This responsive behavior increases both satisfaction and academic performance of students. Originality/value – This research highlights the role of educational institutions in improving the quality of their product (students).


Author(s):  
Qura-Tul-Aain Khair

Abstract— The purpose of this research is to investigate the impact of relational exchange and individual differences on the employee voice. In the light of social exchange theory, the present study proposed the relationship between Leader-member quality relationships and employee voice. This study explains ‘how’ this relationship establishes and ‘why’ this relationship keeps carrying on. It has been proposed that perception of organizational support mediates the association between leader-member quality relationships and employees’ promotive and prohibitive voice behaviors. Moreover, personality trait is another important factor which is inseparable from developing perceptions and behaviors. The perceptions about organizational support and the strength of raising voice can be highly predictable by individual’s personality traits. So, this study has undertaken core self-evaluation as personality trait and explores people having different core self-evaluation (CSE) shows different strengths for promotive and prohibitive voicing based on leader-member quality relationships (LMQR) and perceived organizational support (POS).    Index Terms-- Leader-member relationship, perceived organizational support, employee voice, core self-evaluation and social exchange theory


2021 ◽  
Vol 26 (1) ◽  
pp. 37-62
Author(s):  
Belma Hadžiomerović ◽  
Emir Kurtić ◽  
Maja Arslanagić Kalajdžić

This study aims to improve the understanding of perceived managerial decency by developing an initial set of items for its measurement scale. Based on the social exchange theory and driven by the strong need for instilling more decency and civility in managerial discourse, this study makes a comprehensive overview of the scope and domain of perceived managerial decency and extracts the potential decency dimensions. After conducting a literature review, 50 collected interview responses on typical examples of managerial decency, as perceived by employees, served as a basis for further analysis. Using the content analysis tools, we generated a set of initial items and dimensions of decency. Those were further refined by 21 experts (5 from academia and 16 from the target audience) using the means of qualitative and quantitative assessment. as a result, we define the perceived managerial decency construct and outline its six potential dimensions: (1) respectful interactions, (2) treatment with good manners, (3) employee development, (4) mutual trust, (5) decent feedback, and (6) providing insight into a bigger picture, as well as generate a set of 75 valid items that reflect the decency construct. We further discuss the research implications for theory and practice.


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