scholarly journals Are Black Friday Deals Worth It? Mining Twitter Users’ Sentiment and Behavior Response

Author(s):  
Saura ◽  
Reyes-Menendez ◽  
Palos-Sanchez

The Black Friday event has become a global opportunity for marketing and companies’ strategies aimed at increasing sales. The present study aims to understand consumer behavior through the analysis of user-generated content (UGC) on social media with respect to the Black Friday 2018 offers published by the 23 largest technology companies in Spain. To this end, we analyzed Twitter-based UGC about companies’ offers using a three-step data text mining process. First, a Latent Dirichlet Allocation Model (LDA) was used to divide the sample into topics related to Black Friday. In the next step, sentiment analysis (SA) using Python was carried out to determine the feelings towards the identified topics and offers published by the companies on Twitter. Thirdly and finally, a data-text mining process called textual analysis (TA) was performed to identify insights that could help companies to improve their promotion and marketing strategies as well as to better understand the customer behavior on social media. The results show that consumers had positive perceptions of such topics as exclusive promotions (EP) and smartphones (SM); by contrast, topics such as fraud (FA), insults and noise (IN), and customer support (CS) were negatively perceived by customers. Based on these results, we offer guidelines to practitioners to improve their social media communication. Our results also have theoretical implications that can promote further research in this area.

Author(s):  
Jae-Geum Shim ◽  
Kyoung-Ho Ryu ◽  
Sung Hyun Lee ◽  
Eun-Ah Cho ◽  
Yoon Ju Lee ◽  
...  

The COVID-19 pandemic has affected the entire world, resulting in a tremendous change to people’s lifestyles. We investigated the Korean public response to COVID-19 vaccines on social media from 23 February 2021 to 22 March 2021. We collected tweets related to COVID-19 vaccines using the Korean words for “coronavirus” and “vaccines” as keywords. A topic analysis was performed to interpret and classify the tweets, and a sentiment analysis was conducted to analyze public emotions displayed within the retrieved tweets. Out of a total of 13,414 tweets, 3509 were analyzed after preprocessing. Eight topics were extracted using the Latent Dirichlet Allocation model, and the most frequently tweeted topic was vaccine hesitation, consisting of fear, flu, safety of vaccination, time course, and degree of symptoms. The sentiment analysis revealed a similar ratio of positive and negative tweets immediately before and after the commencement of vaccinations, but negative tweets were prominent after the increase in the number of confirmed COVID-19 cases. The public’s anticipation, disappointment, and fear regarding vaccinations are considered to be reflected in the tweets. However, long-term trend analysis will be needed in the future.


2022 ◽  
Vol 10 (4) ◽  
pp. 583-593
Author(s):  
Syiva Multi Fani ◽  
Rukun Santoso ◽  
Suparti Suparti

Social media is computer-based technology that facilitates the sharing of ideas, thoughts, and information through the building of virtual networks and communities. Twitter is one of the most popular social media in Indonesia which has 78 million users. Businesses rely heavily on Twitter for advertising. Businesses can use these types of tweet content as a means of advertising to Twitter users by Knowing the types of tweet content that are mostly retweeted by their followers . In this study, the application of Text Mining to perform clustering using the K-means clustering method with the best number of clusters obtained from the Silhouette Coefficient method on the @bliblidotcom Twitter tweet data to determine the types of tweet content that are mostly retweeted by @bliblidotcom followers. Tweets with the most retweets and favorites are discount offers and flash sales, so Blibli Indonesia could use this kind of tweet to conduct advertising on social media Twitter because the prize quiz tweets are liked by the @bliblidotcom Twitter account followers.


2021 ◽  
Author(s):  
Jorge Arturo Lopez

Extraction of topics from large text corpuses helps improve Software Engineering (SE) processes. Latent Dirichlet Allocation (LDA) represents one of the algorithmic tools to understand, search, exploit, and summarize a large corpus of data (documents), and it is often used to perform such analysis. However, calibration of the models is computationally expensive, especially if iterating over a large number of topics. Our goal is to create a simple formula allowing analysts to estimate the number of topics, so that the top X topics include the desired proportion of documents under study. We derived the formula from the empirical analysis of three SE-related text corpuses. We believe that practitioners can use our formula to expedite LDA analysis. The formula is also of interest to theoreticians, as it suggests that different SE text corpuses have similar underlying properties.


2014 ◽  
Vol 2014 ◽  
pp. 1-12 ◽  
Author(s):  
Zhou Su ◽  
Hua Wei ◽  
Sha Wei

Over the past decade, a wide attention has been paid to the crowd control and management in intelligent video surveillance area. Among the tasks of automatic video-based crowd management, crowd motion modeling is recognized as one of the most critical components, since it lays a crucial foundation for numerous subsequent analyses. However, it still encounters many unsolved challenges due to occlusions among pedestrians, complicated motion patterns in crowded scenarios, and so forth. Addressing these issues, we propose a novel spatiotemporal Weber field, which integrates both appearance characteristics and stimulus of crowd motion patterns, to recognize the large-scale crowd event. On the one hand, crowd motion is recognized as variations of spatiotemporal signal, and we then measure the variation based on Weber law. The result is referred to as spatiotemporal Weber variation feature. On the other hand, motivated by the achievements in crowd dynamics that crowd motion has a close relationship with interaction force, we propose a spatiotemporal Weber force feature to exploit the stimulus of crowd behaviors. Finally, we utilize the latent Dirichlet allocation model to establish the relationship between crowd events and crowd motion patterns. Experiments on PETS2009 and UMN databases demonstrate that our proposed method outperforms the previous methods for the large-scale crowd behavior perception.


Author(s):  
Grace Burleson ◽  
Jesse Austin-Breneman

Abstract Over the past 50 years, researchers have repeatedly proposed the establishment of a new interdisciplinary engineering field in Engineering for Global Development (EGD), whose analytical tools and design processes result in positive social impacts and poverty alleviation in a global development context. Within each discipline and research area, a growing body of work has sought to systematically create scientific knowledge in this area. However, a recent network analysis of Human-Centered Design plus Development research indicates that sub-communities are not collaborating at a high level and therefore the overall research agenda may lack cohesion. This paper presents a descriptive analysis of EGD research within mechanical engineering along four dimensions through a systematic literature review and secondary data analysis. Results from the review and a Latent Dirichlet Allocation model indicate EGD work in mechanical engineering draws upon research methodologies from a number of other fields and has low levels of consensus on technical terminology. These results suggest consensus in the broader interdisciplinary EGD field should be examined.


Author(s):  
Sudeshna Roy ◽  
Meghana Madhyastha ◽  
Sheril Lawrence ◽  
Vaibhav Rajan

The Internet has rich and rapidly increasing sources of high quality educational content. Inferring prerequisite relations between educational concepts is required for modern large-scale online educational technology applications such as personalized recommendations and automatic curriculum creation. We present PREREQ, a new supervised learning method for inferring concept prerequisite relations. PREREQ is designed using latent representations of concepts obtained from the Pairwise Latent Dirichlet Allocation model, and a neural network based on the Siamese network architecture. PREREQ can learn unknown concept prerequisites from course prerequisites and labeled concept prerequisite data. It outperforms state-of-the-art approaches on benchmark datasets and can effectively learn from very less training data. PREREQ can also use unlabeled video playlists, a steadily growing source of training data, to learn concept prerequisites, thus obviating the need for manual annotation of course prerequisites.


2019 ◽  
Vol 3 (2) ◽  
pp. 102-115 ◽  
Author(s):  
Lu An ◽  
Xingyue Yi ◽  
Yuxin Han ◽  
Gang Li

Abstract This study aims at constructing a microblog influence prediction model and revealing how the user, time, and content features of microblog entries about public health emergencies affect the influence of microblog entries. Microblog entries about the Ebola outbreak are selected as data sets. The BM25 latent Dirichlet allocation model (LDA-BM25) is used to extract topics from the microblog entries. A microblog influence prediction model is proposed by using the random forest method. Results reveal that the proposed model can predict the influence of microblog entries about public health emergencies with a precision rate reaching 88.8%. The individual features that play a role in the influence of microblog entries, as well as their influence tendencies are also analyzed. The proposed microblog influence prediction model consists of user, time, and content features. It makes up the deficiency that content features are often ignored by other microblog influence prediction models. The roles of the three features in the influence of microblog entries are also discussed.


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