scholarly journals Engaging Employees with Good Sustainability: Key Performance Indicators for Dry Ports

2019 ◽  
Vol 11 (10) ◽  
pp. 2967 ◽  
Author(s):  
Felix Kin Peng Hui ◽  
Lu Aye ◽  
Colin F. Duffield
Keyword(s):  
Change Management ◽  
Employee Engagement ◽  
Performance Indicators ◽  
Organisational Change ◽  
Key Performance Indicators ◽  
Transport Systems ◽  
Management Approach ◽  
Environmental Goals ◽  
The Right ◽  
Dry Ports

Dry ports have the potential to enhance the sustainability of transport systems, yet their introduction requires major changes to the current logistics chain. Further, emphasising sustainability goals and continued employee engagement can be a challenge when developing or implementing organisational change management programs in dry ports. Key considerations include governmental requirements and compliance, investor expectations, as well as employee engagement; these factors may be conflicting. The top-down management approach supported by strong leadership, participative approaches and constant communication assists in achieving successful change management. Sound selection of key performance indicators (KPIs) provides a set of metrics to track and aid the change process. They serve as a unifying link between top managements’ sustainability goals and employees’ engagement. The initial findings of our research confirm that both port and terminal operators have a gap in their understanding of the importance of sustainability goals and environmental goals. This will have a flow-on effect of port and terminal operators not driving the right messages to their staff in their organisational change management programs. Based on a critical literature review, it has been established what might qualify as good sustainability KPIs for dry ports. An example of a dry port at the Port of Somerton has been included. As every dry port has different requirements and constraints, it is important to develop KPIs together with stakeholders.

Measuring the Right Objectives

2013 ◽  
pp. 122-132
Author(s):  
Kizzy M. Parks ◽  
Felicia O. Mokuolu ◽  
Daniel P. McDonald
Keyword(s):  
Change Management ◽  
Organizational Performance ◽  
Work Environment ◽  
Employee Engagement ◽  
Future Research ◽  
Organizational Strategies ◽  
Diversity And Inclusion ◽  
Actual Effectiveness ◽  
The Right ◽  
Promotion Rates

For businesses to keep pace with contemporary workforce changes, it is imperative to foster an inclusive work environment that empowers, values, identifies, and capitalizes on the workforces’ talents, skills, and abilities. Although diversity is recognized as a crucial element for organizational performance, its measurement lacks standardization. Organizations tend to follow simplistic assessment approaches, typically by tracking and measuring salient areas (i.e., easily measured areas such as the demographics of the organization and/or promotion rates). Thus, they fail to evaluate the actual effectiveness of diversity initiatives. Given that this approach is limited and lacks the substance that would inform organizational strategies of the need to increase employee engagement and productivity, the authors leveraged the expertise of two practitioners to discuss methods for measuring the effectiveness of diversity and inclusion programs. In addition, diversity is discussed as related to innovation, employee engagement, and change management, thereby leading to suggestions for future research.

scholarly journals Lean Information Management: Criteria For Selecting Key Performance Indicators At Shop Floor

2015 ◽  
Vol 66 (1) ◽  
pp. 67-72 ◽  
Author(s):  
Maria Virginia Iuga ◽  
Claudiu Vasile Kifor ◽  
Liviu-Ion Rosca
Keyword(s):  
Information Management ◽  
Performance Indicators ◽  
Selection Criteria ◽  
Corporate Strategy ◽  
Performance Metrics ◽  
Key Performance Indicators ◽  
Shop Floor ◽  
Research Gaps ◽  
Floor Level ◽  
The Right

AbstractMost successful organizations worldwide use key performance indicators as an important part of their corporate strategy in order to forecast, measure and plan their businesses. Performance metrics vary in their purpose, definition and content. Therefore, the way organizations select what they think are the optimal indicators for their businesses varies from company to company, sometimes even from department to department. This study aims to answer the question of what is the most suitable way to define and select key performance indicators. More than that, it identifies the right criteria to select key performance indicators at shop floor level. This paper contributes to prior research by analysing and comparing previously researched selection criteria and proposes an original six-criteria-model, which caters towards choosing the most adequate KPIs. Furthermore, the authors take the research a step further by further steps to closed research gaps within this field of study.

scholarly journals Cómo realizar una medición inteligente basada en indicadores de gestión

2015 ◽  
Vol 1 (1) ◽  
pp. 129 ◽  
Author(s):  
Gerardo Duque Gutiérrez
Keyword(s):  
Performance Indicators ◽  
Key Performance Indicators ◽  
Business World ◽  
Intelligent Measurement ◽  
Toma De Decisiones ◽  
The Right

ONTARE. REVISTA DE INVESTIGACIÓN DE LA FACULTAD DE INGENIERÍATomar decisiones en el mundo empresarial no es el resultado de la intuición, sino es el arte de basarse en la información adecuada. Es allí donde aparecen los indicadores de gestión, los cuales desde su concepción deben mantener cierto grado de lógica que se soporta en unas características esenciales, que permitirán establecer comportamientos y tendencias. El medir no es solo generar indicadores sin ninguna razón de ser, ya que solo es válido, sí y solo sí, permite la toma de decisiones, de ahí, que el presente artículo tiene como fin realizar una medición inteligente basada en indicadores. ABSTRACT Oecisions making in the business world is not the result of intuition, but it is the art of being based in the right information, it is over there where key performance indicators (KPI) appear which from their conception must keep certain degree of logic that is supported in the essential characteristics  that wi/1 a//ow estab/ish behaviors and trends. Measuring is not generate indicators without any reason, while an indicator is va/id, just if it al/ows make decisions, it is for that reason that this article has the goal of realize an intelligent measurement  based on indicators. 

A Review of Methodologies for Analyzing Websites

2011 ◽  
pp. 145-166 ◽  
Author(s):  
Danielle Booth ◽  
Bernard J. Jansen
Keyword(s):  
Customer Satisfaction ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Careful Analysis ◽  
Web Analytics ◽  
Log Files ◽  
Business Goals ◽  
Visit Duration ◽  
The Right

This chapter is an overview of the process of Web analytics for Websites. It outlines how visitor information such as number of visitors and visit duration can be collected using log files and page tagging. This information is then combined to create meaningful key performance indicators that are tailored not only to the business goals of the company running the Website but also to the goals and content of the Website. Finally, this chapter presents several analytic tools and explains how to choose the right tool for the needs of the Website. The ultimate goal of this chapter is to provide methods for increasing revenue and customer satisfaction through careful analysis of visitor interaction with a Website.

scholarly journals Urban Air Mobility—A 6G Use Case?

2021 ◽  
Vol 2 ◽  
Author(s):  
Shuja Ansari ◽  
Ahmad Taha ◽  
Kia Dashtipour ◽  
Yusuf Sambo ◽  
Qammer H. Abbasi ◽  
...  
Keyword(s):  
Wireless Networks ◽  
Performance Indicators ◽  
Mobile Network ◽  
Key Performance Indicators ◽  
Network Capacity ◽  
Base Station ◽  
Transport Systems ◽  
Urban Air ◽  
Aerial Vehicles ◽  
Aerial Transport

The increasing popularity of Unmanned Aerial Vehicles (UAV) has resulted in exponential growth of the market owing to numerous applications that have been facilitated by advances in battery technology and wireless communications. Given the successes of UAVs thus far, researchers are already gearing towards aerial transport systems that consist of dense deployment of both UAVs and Personal Aerial Vehicles (PAVs) with human passengers. Although the fifth-generation mobile network (5G) key performance indicators have been optimised to support drone use cases for both high data rates and low latency applications, future aerial transport systems will require stricter network key performance indicators to support the expected massive deployment of aerial vehicles taking into account network capacity and distance between the base station and the aerial vehicles, among others. In this article, we present our perspective, vision, architecture, requirements and key performance indicators for future aerial wireless networks supported by 6G for Urban Air Mobility (UAM). Furthermore, we review key enabling technologies and discuss future challenges for incorporating aerial wireless networks in 6G.

A Review of Methodologies for Analyzing Websites

2010 ◽  
pp. 143-164 ◽  
Author(s):  
Danielle Booth
Keyword(s):  
Customer Satisfaction ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Careful Analysis ◽  
Web Analytics ◽  
Log Files ◽  
Business Goals ◽  
Visit Duration ◽  
The Right

This chapter is an overview of the process of Web analytics for Websites. It outlines how visitor information such as number of visitors and visit duration can be collected using log files and page tagging. This information is then combined to create meaningful key performance indicators that are tailored not only to the business goals of the company running the Website but also to the goals and content of the Website. Finally, this chapter presents several analytic tools and explains how to choose the right tool for the needs of the Website. The ultimate goal of this chapter is to provide methods for increasing revenue and customer satisfaction through careful analysis of visitor interaction with a Website.

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