Quality Management System Is A Change Management Process
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Having a successful Quality Management System is a very hard job and requires all parties within the organization to work as one hand and all to push in one direction. This is why only few organizations around the globe who managed to go in a successful Quality Journey and get benefited from its enormous advantages. From experience, the Author believes that one of the most effective methodologies for the organization to follow (for a successful Quality Journey) is to approach it as a complete Change Management Process. In the following part, the Author tries to provide the organization with some suggestions for activities or actions to do in light of Kurt Lewin’s Change Model.
Keyword(s):
2020 ◽
Vol 14
(3)
◽
pp. 805-816