THE ROLE OF HUMAN RESOURCE IN ORGANIZATIONAL PERFORMANCE IN THE AUTOMOTIVE INDUSTRY

In the course of the research, we examined the impact of the selection and training system of a Hungarian automotive company on organizational performance, which together ensure the future development of the company. It contributes to the optimization of sales, purchasing and logistics processes, ensures customer satisfaction and the success of the company. In this fast-paced and globalized world, it is essential for companies to be aware that one of the most important factors of production is human resources themselves, whose proper selection and training are a key element in maintaining and developing economic competitiveness. Human resources play the biggest role in the operation of an economic organization. Process quality and process orientation reduce costs, increase profitability, and improve processes to always meet growing requirements. This is the basis of the quality strategy. Therefore, it consistently applies preventive quality assurance methods, learns from failures, eliminates the causes of mistakes without delays and transfers its experience to all areas of the company for preventive action. It is customer-oriented and strives for excellence in all areas, and thus makes it an obligation for everyone to aim for the highest level of customer service. Due to the special peculiarities and characteristics of the labor force, it cannot be compared to any of the production resources. Taking this as a basis, the human resource management used to be more of a functional purpose, while in recent decades human factors have become an essential source of competitiveness. The market operation and performance of an organization depends significantly on how we can select the most suitable workforce. We need to see what the strategic points that determine the role of HR are, and we are also looking for the answer in which direction the needs, expectations and professionalism given by the generational difference move the activities of human resources. The aim of the research is to get an answer to how the employees of one of the leading Hungarian players in the automotive industry perceive the importance of the selection and training of the workforce in maintaining and improving competitiveness. To this end, we used a semi-structured interview, with the help of which we evaluated the current selection and training processes in the light of competitiveness and made suggestions for the improvement and refinement of these processes.

MEDIATION – CURRENT STATE OF USE IN THE REPUBLIC OF NORTH MACEDONIA

Mediation is a flexible, non-binding dispute resolution method in which a neutral (impartial) third party (mediator) helps two or more disputes to reach a voluntary, negotiated settlement of their disputes. Mediation, emerging strongly as an alternative method of dispute resolution (with the help of neutral third party), has made litigation today not to be treated as the only option for dispute resolution between individuals and businesses. As a means for resolving disputes it has found application especially in business, labor, family, insurance, consumer and construction disputes. The cost, speed and expertise of resolving disputes are some of the key factors that attract individuals, businesses, organizations but also state bodies and institutions to support and promote mediation in this era of globalization and life and activity exposed to the dynamics of contemporary developments. Added to this, however, is the acceptance in the vast majority of cases of dispute resolution reached by both parties to the dispute, but also the privacy and confidentiality of the resolution of their case. Despite the fact that mediation internationally has already been seriously established in the area of dispute resolution, in the Republic of North Macedonia, the legal framework and implementation in practice is at the forefront. For this reason, in addition to the empirical, descriptive and normative treatment, the author through the methods of analysis, synthesis and statistical method processes the official results of the Ministry of Justice to give a clear picture of the trends of the use of mediation in dispute resolution over a period of 5 years (2016-2020) in the Republic of North Macedonia.

HUMAN RESOURCES CHALLENGES FOR THE NEXT 10 YEARS: CASE STUDY OF TURKEY

Today, it is critical for businesses to utilize their resources to gain and sustain competitive advantage by having skilled workforce, retaining, and using employees in line with their business objectives and strategies. Therefore, possession of skilled workforce is recognized as one of the determining factors in the success of enterprises in today's competitive environment. It is important to emphasize that this can be achieved only with effective management policies and practices. The concept of globalization will not be missing within next 10 years considering that it has been one of the most important phenomena of the recent decades. In this context, human resources managers, who continue to remain “local” in terms of their knowledge and experience, need to improve themselves by learning new markets, new legislation, new cultures and different norms required by the changing business conditions. In the past, while practices known as employee record keeping, social work duty, personnel management were constituting the main understanding of Human Resource Management (HRM), following the industrial relations, HRM processes have started to be subject to major change and transformation. Currently, HRM has become a critical topic for the organizations due to its significance and impact on their strategic management. Within this context, application, and transformation of HRM is the focus of this study within the projections about its future considering the potential problems may have been encountered during this transformation process. Therefore, this study will examine the difficulties and challenges that may be experienced by HR managers within the next 10 years. Firstly, the current problems of HRM and the main discussions on this subject in the literature will be examined together with the predictions for the next 10 years. Later, in line with the survey results conducted to the HR managers in the Istanbul region, the discussions in the literature will be compared with the predictions of the local HR managers. Considering the complexity of human resources that derives from its own nature and the environment in which it operates, the everyday challenges experienced by HR professionals while handling their routine tasks should be discussed thoroughly by encouraging everyone to share their ideas and to put their best effort to improve their HR processes, policies, and practices.

STUDENTS' ENTREPRENEURIAL ORIENTATION AND PLANS OF SETTING UP BUSINESS - THE IMPORTANCE OF EDUCATIONAL SYSTEM

As there is a common opinion in literature that entrepreneurship can be taught, the role of education system in providing the knowledge and skills necessary for future entrepreneurs is undeniable. The growing need for entrepreneurial knowledge, skills and actions in both professional and private life becomes more imperative, and education plays an important role in creating an entrepreneurial society and business culture. The number of educational programs in entrepreneurship at all levels of education systematically grow worldwide. Entrepreneurship education should develop entrepreneurial individuals and aspiration by equipping people with the appropriate knowledge and skills to initiate and sustain enterprises. Entrepreneurship education has a positive impact on the development of the entrepreneurial spirit of youth, its intentions towards starting own business, higher employability and finally more significant role in society. Entrepreneurial intention initiates entrepreneurial actions. Entrepreneurial intention shows the objective of an individual to choose entrepreneurship as a professional career. Within organization, entrepreneurial intention are the basis for entrepreneurial orientation of the whole company. Entrepreneurial orientation can be described as a individual's natural inclination or attitude towards entrepreneurship. From this point of view, it can be developed and strengthen during the upbringing, especially within the educational system. It is analyzed within strategic management of enterprise. Creating entrepreneurial attitudes and behaviors brings benefits not only to individuals, but also translates into the economic results of enterprises, and in a broader perspective, contributes to the economic development of a given country. As the entrepreneurial orientation is a multi-dimensional construct of a complex nature, actions and attitudes should be studied and compared in relation to each dimension of the construct. Construct could be described as multidimensional when we are dealing with several separate but related dimensions, treated as one coherent theoretical concept. The dimensions of entrepreneurial orientation most often mentioned in the literature include: proactivity, organizational autonomy, competitive aggressiveness, internal innovation and risk taking. This paper is a research article in character. The main aim of the article is to investigate the correlation between entrepreneurial attitudes and entrepreneurial intentions of students, understood as a declaration of willingness to start their own business. The article presents the results of a survey among 250 students in Poland, conducted in the first quarter of 2021. Entrepreneurial attitudes of students were examined as elements of entrepreneurial orientation, and were assessed in 5-point Likert scale. To data analysis, the descriptive statistics were used, and Gamma correlation coefficient to analyze the correlation between non-parametric variables. The study confirmed a positive relationship between the potential for entrepreneurial orientation and the intentions to start a business.

THE PERFORMANCE OF THE LEADERSHIP TRAITS OF FEMALE LEADERS IN CHINESE INTERNET PROMOTION SERVICE INDUSTRY

With the economic globalization, the development of Chinese enterprises and employees' demand for leadership performance of leaders is constantly changing. And the leadership of female leaders or female characteristics has been gradually proved to be more in line with the future development of the enterprise. Due to the continuous growth of the number of female leaders and the continuous recognition of their leadership abilities, it is also important to study the leadership traits of female leaders or the changes in leadership traits brought about by the changes in their personal attributes. The research object of this paper is the female leaders of the Internet promotion service industry in Guangdong Province, China. Independent-Samples T-Test and One-Way ANOVA in the SPSS software are used to analyze whether the personal attributes of female leaders have an impact on the performance of leadership traits, and which traits are affected. The results show that 4 of the 8 personal attributes studied in this paper have an impact on the performance of leadership traits, and 14 of the 34 leadership traits studied are affected by different personal attributes of female leaders. This research can provide a reference for organizations to formulate relevant policies, optimize the structure of managemnet and give female leaders the opportunity to fully demonstrate their strengths. In addition, female staff should be treated more fairly in human resources recruitment and promotion. The behavior of organizations to reduce gender bias can promote women‘s better career development.

THE RESPONSIBILITY FOR RISK MANAGEMENT IN THE SLOVAK SMEs FROM THE POINT OF VIEW OF THE HUMAN RESOURCES IN THE PERIOD OF QUALITATIVE ECONOMIC CHANGES

Small and medium-sized enterprises (SMEs) in developed countries represent an important part of their economic environment. They belong to accelerators of economic development in regions and countries. One of the specifications of SMEs is that they allow people to learn to use their own entrepreneurial skills. Thus, the success of SMEs depends on the skills of the person who is responsible for business management in the enterprise. Without skilled and competent managers no activity will be performed effectively. The development and changes in the economic environment, in which SMEs operate, cause the various reversals connected with uncertainty and the resulting risks. A competent person (owner/manager) in SME will need to anticipate these risks and develop appropriate mitigation and strategies for them. The owner/manager of SME should consider the fact, that there could be deviations in the realization process against the planned goal. This deviation presents the risk and the representative of SME should know, how it is possible to manage this risk. It means to reduce its negative impact. The lack of knowledge is a fundamental problem in the failure of most initiatives in the SMEs and the lack of experience can become a major risk to business survival. The goal of owners/managers in SMEs should be to reduce the possible errors and risks in that way that the SME gets into a situation in which it can anticipate changes, and it is able to respond to them and exploit them to their advantage. Each SME is unique and the risk may occur differently in comparison with other SMEs. Risk management and mitigation of risk are important to ensure the security of the company and its continuous development. The risk management in SMEs is perceived as a means of the improvement of SMEs’ success in their activities, due to the fact, that in most cases the unpredictable situations represent a serious loss-making exposure for the SMEs business sector which leads to the loss. For those SMEs whose capital base is insufficient, they can have catastrophic consequences in the case of realized activities, and they can lead to financial losses and subsequently to possible bankruptcy. For this reason, risk management is a prerequisite for minimization of the negative effects of unexpected situations. Still, a lot of SMEs rarely carry out process-related activities risk management. It is affected by limited resources (financial, human), which SMEs have, and which process risk management. There is a wide range of studies focused on risk management in SMEs, but only several of them are focused currently on the responsibility for risk management. This paper contributes to the dissemination of knowledge about the responsibility for risk management in SMEs and provides wider analysis in ways of responsibility for it. To reach the main of the paper, questionnaire surveys among 1018 Slovak SMEs were conducted. We compared the responsibility for risk management in SMEs between two groups of SMEs – technological and tourism from the point of view of sized category, and regional of SMEs. For the evaluation of differences and dependencies among three groups of respondents’ answers, according to their size category, economic branch in which they operate, and regional location, the Chi-square test was used. The associations among respondents’ answers were evaluated through Cramer’s V. The results showed the differences in responsibility for risk management among Slovak SMEs. The results of this study may provide implications for subsequent research focused on responsibility for risk management in the wider context.

THE UPGRADED ROLE OF THE VALUE STREAM DESIGN FOR REDESIGNING THE FACTORY LAYOUT

The case study shows the re-optimization of an initial new factory layout design with Value Stream Design (VSD). The VSD is a quantitative method and its’ final goal is to make a waste free optimized material flow. The primary goal of arrangement is to reduce transportation distances and frequencies, optimize human load. Initially the whole factory shop floor layout design was already made in push concept. The plans were made by production management, logistics, engineering department at the headquarter of the multinational automotive company with based on VDI2870 holistic concept linking strategy on tactics and operation. On the layout (v1.) the hundreds of machines were placed and arranged by CAD (Computer Design) engineers to fit the space. The factory building has 15,000 m2 with empty shop floor waiting for the final decisions for equipment. The factory production area was shared into six main production areas (P1-P6), which correlates with their product complexity of the product families. Each production area output can be finished product (FP) or semi-finished product (SFP) for the next production areas. To validate the whole factory layout it was necessary to involve lean experts that identified disadvantages and constraints. Without lean implementation the company’s transportation waste would be 49% more per year. The Value Stream Design importance nowadays is upgrading to a higher level, when the whole global business is changed, the labor force fluctuates, and the cost and delivery time reduction plays a vital role in the company’s profit and future. The research shows that if the decision taking is based on real data and facts the controlling and management can do its best in time. Using VSD and re-evaluating the transportation routes, frequency and costs is the first step to define a smooth, low cost, material flow (v2.). This development ensured the company to drive from push to pull production through mixed production system. Originally, the production flow was clockwise orientation. It was changed step by step to mixed production by eliminating work in process storages, implementing FIFO lanes, Milk Run, and Kanban. The total annual transportation distances were reduced from 4,905,000 m between the rump-up and serial production period. The warehouse storage size was reduced to 50% and implementation cost from €75,000 to €32,500. By eliminating work in process storages along production lines it was possible to open a new two way transportation road that also will serve the AGV’s operations in industry 4.0 projects. Due to decreased lead time the logistic labor productivity increased by 45%. Besides taking measurements for the VSD it was used Value Stream Mapping as a lean tool and an own designed VSD evaluation and a simulation software. The VSD team’s cooperative actions reduced the evaluation and validation time with 65% then it was initially planned. The implementations were evaluated from the rump-up phase to the first serial productions and the results were confirmed by controlling and management

MICROECONOMICS OF ARCHITECTURE: BETWEEN MARKET AND PUBLIC

The position of architecture between market goods and public goods is addressed in this study. A transition of architectural objects of built environment from market goods towards public or nonmarket goods is presented in literature review. The real estate market value is highly influenced by concepts of externalities and public goods, therefore being highly spatially dependent and making the process of the real estate valuation more complex. The internalization of these externalities and public goods is impossible because of the nature of public space in the city. The concept of value and different types of value, like exchange, use, image, social, environmental, cultural value, are also presented in literature review. These different types of value are transferred to value in exchange when estimating market value. The aim of research is to calculate the amount of the real estate market value that is influenced by externalities, public or nonmarket goods. The process of value transfers between market and public is also discussed in this study. In the research part prices of similar apartments measure the coefficient of variance. Newly constructed apartment buildings with partial finishing interior within city boundaries are selected expecting their price to vary only because of different amount of externalities and public goods available inside district/region of selected building or provided by the actual building itself. The results show that up to 29% of the real estate market value is influenced by public or nonmarket goods. Implications of further research suggest controlling for market segmentation and architectural quality variables

SYRIAN REFUGEE MANAGEMENT: THE ROLE OF ISTANBUL METROPOLITAN MUNICIPALITY

Istanbul is one of the preferred cities for Syrian refugees as a point of living and transition to Europe. Syrian refugees are sheltering in remote and rash areas in Istanbul. Even the most essential needs like nutrition and housing are not being met. In this case, the importance of local governments is increasing. This study aimed to find out the role of Istanbul Metropolitan Municipality how to adapt refugees to the city and how to carry out services for them. This study is designed to improve the general findings and recommendations of the Istanbul Metropolitan Municipality on refugee management. It aims to shed some light on how Istanbul metropolitan municipality react to these new components and their problems. Beside that, this article cannot provide a comprehensive report on the numerous activities and government agencies operating in Istanbul. The report highlights some management mechanisms in Istanbul metropolitan municipalities that look for to meet refugee needs; what remain their point of view for Syrian refugees, what information is available to them, what offer their solution for the crisis. This information is critical to acknowledge the role of Istanbul Metropolitan Municipality in refugee management.