scholarly journals A Proposed Knowledge Management System in SOFCON: Saudi Arabia Perspectives

2014 ◽  
Vol 1 (1) ◽  
pp. 119-128 ◽  
Author(s):  
Hesham Magd ◽  
Salah Hamza

Abstract Knowledge management has became vital in organizations in today's business environment as the implementation of knowledge management tends to provide benefits such as an enhanced way to organize existing corporate knowledge; making individuals more effective at sharing explicit knowledge; and providing new ways to expose tacit knowledge, and in turn this will lead to competitive advantage. It has been argued that the role of quality professional can contribute greatly to knowledge management to include raising strategic awareness, improving the knowledge management process, cost minimization through the usage of one model to blend knowledge management and quality verification and leading the way, and in turn achieving organizational competitiveness. Due to the contribution of quality professional to the enhancement of the knowledge management process, it is suggested that a quality management system that supports all the quality management dimensions and knowledge creation processes will be more effective than one that does not. Therefore, the purpose of this paper is to establish a knowledge management system where quality professional will be a key player in capturing the knowledge needed for the needs of small and medium sized organizations in Saudi Arabia.

2021 ◽  
Vol 15 (2) ◽  
pp. 149-159
Author(s):  
M. A. Dombrovskaya ◽  

Introduction. The paper presents an analysis of the knowledge management system in the organization of additional professional education. The relevance and significance of the study lie in providing grounds for and constructing a knowledge management system and developing a knowledge update management system in terms of the process approach. Description of the knowledge management process. The paper focuses on the development and adoption of a knowledge management system and a knowledge update management system in additional professional education. The main stages of development and adoption of a knowledge management system in the State Autonomous Institution of Continuing Professional Education “Institute for the Development of Education of the Irkutsk Region.” The Institute for the Development of Education of the Irkutsk Region will ensure quality services to external and internal consumers by implementing the knowledge management stages. Organization knowledge management automation. The Institute for the Development of Education of the Irkutsk Region has developed and implemented an automated information system for the effective management of process improvement and knowledge update. Conclusion. The development, implementation, and automation of the knowledge management system and knowledge update according to the proposed algorithm for the implementation of the “Knowledge Management” process will improve the quality of the processes and procedures carried out by the organization. Keywords: knowledge, explicit knowledge, implicit knowledge, individual knowledge, personal knowledge, knowledge management, interested party, process approach.


2018 ◽  
Vol 5 (1) ◽  
pp. 145-156
Author(s):  
Panji Madya Ramdani

Abstrak Dasar dari sumber daya ekonomi saat ini bukan lagi berupa modal uang, sumber daya alam maupun tenaga kerja melainkan juga pengetahuan (knowledge). Pengetahuan sebagai intangible asset yang harus dikelola perusahaan menjadi paradigma baru dalam lingkungan bisnis sebagai pusat kekuatan dan keunggulan dalam bersaing. Namun masih banyak organisasi belum atau tidak mengetahui potensi pengetahuan yang dimiliki oleh karyawannya karena organisasi kesulitan dalam menangkap (capture) tacit knowledge. Lambatnya penyebaran pengetahuan disebabkan oleh terbatasnya ruang dan waktu. Transfer knowledge hanya menggunakan metode tatap muka, konsultasi secara langsung dengan atasan, dan briefing pagi (socialization-tacit totacit). Adapun Explicit knowledge hanya terdapat dalam bentuk berkas (hardcopy), dimana terdapat kesulitan dalam proses pencarian. Penelitian ini telah berhasil mempermudah transfer knowledge di dalam perusahaan melalui pengembangan knowledge management system berbasis knowledge audit dengan knowledge management processes sebagai standar pengembangan. Audit yang dihasilkan telah mampu mengidentifikasi kompetensi dan kapabilitas dari karyawan, serta mengoptimalisasi mekanisme knowledge management yang ada di organisasi. Kata kunci: Tacit Knowledge, Explicit Knowledge, Knowledge Audit, Knowledge Management System. Abstract The basic economic resources now adays is no longer capital, natural resources, nor labor, but also knowledge. Knowledge as intangible asset, that need to be managed by organization became new paradigm in the business environment where knowledge is now considered to be central to organizational performance and integral to the attainment of a sustainable competitive advantage. Many organizations still do not realize the knowledges and experiences their employees had. It happens because the organizations have difficulties in detecting the tacit knowledge, thus the sharing of knowledge and experience did not run smoothly. If the employees had to share what they know then they do it by meeting face to face with their superior or share it in the morning briefing.Time and spaces are still the main problems in this case. Explicit knowledge only shared in form of a hardcopy archives, while there is also a problem in archiving files within the organization. This research has succeeded in easing the transfer of knowledge through knowledge management system with knowledge audit as a base and knowledge management process as a development standard. The audit result has the capability in identifying competence and capability of the workers, and also optimize the existing knowledge management mechanism within the organization. Keywords: Tacit Knowledge, Explicit Knowledge, Knowledge Audit, Knowledge Management System


2017 ◽  
Vol 7 (4) ◽  
pp. 84
Author(s):  
Ardiansyah Haryanto ◽  
Hady Efendy

The increasingly global business competition has an impact on the increasing demands of competitiveness among companies in Indonesia in order to survive, the ability of decision making and solving a problem and effective managerial capability requires the company has strong intellectual capital and embrace open system to be able to respond more easily to the needs and needs of stakeholders in the company. Knowledge Management System (KMS) is a system created to facilitate the capture, storage, retrieval, transfer and reuse of knowledge. The purpose of making KMS is to create and build technology that can help users to reduce the tacit knowledge into explicit knowledge to be used in dealing with a problem with knowledge in accordance with the procedures of a company or organization in the action to handle the problem. Every company or organization has done the implementation of knowledge management system, not least in Bank Central Asia (BCA). BCA's strategy focuses on growth, credit quality and efficiency that enable BCA to achieve high-quality growth and enhance its role as a transactional Bank providing payment settlement services in support of achieving a strong Indonesian economy and national development goals. This research explains how far the application of knowledge management system conducted by BCA.


2020 ◽  
pp. 40-46
Author(s):  
A.M. Rodomanova

Modern trends in the human resource management system in order to improve the efficiency of the company and increase the productivity of personnel contain different tools and techniques. The study of the quality management system of enterprises revealed the relationship between the concept and strategy of the company’s development and personnel policy and identified the theses that contribute to positive changes in the field of employee management. The article analyzes the internal determination of the appropriate methodology, taking into account the characteristics of employees and the human factor.


Author(s):  
Luis Mendes

During the last decades, both quality management and Knowledge Management (KM) have undergone a progressive evolution and have been associated with keywords such as competition, creativity, or innovativeness. Moreover, literature points to several commonalities between Total Quality Management (TQM) and Knowledge Management. The main aim of this chapter is to highlight the main commonalities, and to analyze how organizations may benefit from a dual strategic approach based on TQM and KM principles, and how integrated knowledge-based quality management system may benefit the “conversion” process of tacit knowledge into explicit knowledge, as well as the knowledge transfer/sharing process.


2020 ◽  
pp. 96-101
Author(s):  
Анна Николаевна Маринина ◽  
Сергей Михайлович Степаненко ◽  
Виталий Григорьевич Харченко

We consider the requirement of the standard EN 9100: 2018 to analyze the enterprise context, which allows realizing the opportunities arising from the context and anticipate possible risks, taking into account the strengths and weaknesses of the enterprise quality management system. The criteria for identifying influencing factors are their relationship with the goals of the enterprise and relationships with stakeholders. As an effective mechanism for monitoring the current state of the business environment (context) of an enterprise, a SWOT analysis can be used that provides the necessary information about the opportunities and sources of improvement, the degree of probable threats, and possible consequences of alternative development strategies. As an example, we consider the components of the internal environment of an aviation engineering company as sources of strengths or weaknesses of the quality management system, and as sources of opportunities or threats (risks). The strengths and weaknesses of environmental factors are analyzed. An indicator of the degree of influence of each factor is determined. The significance of each factor is assessed from the standpoint of the opportunities or threats (risks) present in it, and the probability of occurrence of events associated with each of the factors that provide opportunities or carry threats is also assessed. The mutual influence of the considered factors is presented in the form of a directed graph. The results of the analysis of the strengths and weaknesses of the enterprise, based on the degree of their influence on each other. The analysis of opportunities and threats. An assessment of their significance and the likelihood of occurrence of events associated with them. In order to visually determine how the strengths and weaknesses of the internal environment affect the realization of opportunities and the neutralization of threats, a vector of the development direction of the organization associated with the current state of the internal environment is constructed in the coordinates of the SWOT analysis matrix. It is concluded that SWOT analysis can be an effective mechanism for monitoring the current state of the business environment (context) of an enterprise. The SWOT analysis provides the necessary information about the opportunities and sources of improvement, the degree of probable threats, and possible consequences of alternative development strategies.


2019 ◽  
Vol 5 (1) ◽  
pp. 37-41
Author(s):  
Chaerul Anwar ◽  
Safitri Jaya ◽  
Prio Handoko ◽  
Marcello Singadji

The Knowledge in a study program or faculty at Higher Education is an asset that must be utilized by universities. Explicit knowledge can be in the form of meeting attendance, meeting schedules, minutes of meetings, teaching materials, documentation of the final session, letters (SK, ST, contract letters, etc.), certificates, reports, guidelines, manuals , memos, strategic plans, curriculum and so on. However, knowledge cannot be easily accessed by cross study programs or cross faculties at the college. Some study programs have done documentation so well that it has an impact on satisfying accreditation assessments. Study programs that have satisfactory accreditation can be an example for other study programs. A knowledge management system is needed to bridge the distance between study programs that have good governance and others. The results of the knowledge management system testing allow for the exchange of knowledge to become a means of improving the quality of governance both at the study program level and at the faculty level.


2020 ◽  
Vol 4 (2) ◽  
pp. 38
Author(s):  
Leon A. Abdillah ◽  
Tri A. Purwanto ◽  
Eka P. Agustini

The development of science in the era of globalization is happening so quickly. The ability of humans to develop a variety of science (knowledge) is getting better with the tacit and explicit knowledge. From this development both tacit and explicit knowledge can be combined and varied to a Knowledge Management System. PT SCF (Limited) Palembang branch is a company engaged in the field of inspection and certification services. The problem faced by this company is that the process and media for sharing and transferring knowledge between colleagues is still small and not yet entrenched. This condition makes the company less effective in terms of producing and disseminating knowledge to staff quickly and accurately. Documentation of daily activities and routines are not carried out in a planned and integrated manner. Each department carries out its own activities in its own way, for example storing documentation on a CD, as well as a piece of paper. So the authors are interested in analyzing and designing Web Knowledge Management System. The method used is the object analysis and design method. While the tools for modeling using Unified Modeling Language (UML). The results obtained are a prototype web Knowledge Management System (KMS) that can be a media of information and knowledge sharing related to employee acceptance and training


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