scholarly journals The Effects of Social Capital and Contextual Performance in Service Industry through Mediating Effect of Self-Efficacy : Focused on Jeju-Do area

2018 ◽  
Vol 32 (6) ◽  
pp. 99-119
Author(s):  
강문실 ◽  
김윤숙
Keyword(s):  
Social Capital ◽  
Self Efficacy ◽  
Service Industry ◽  
Contextual Performance ◽  
Mediating Effect

scholarly journals Mediating effect of perceived stress between social capital and work satisfaction among modern service industry workers in Shanghai

2019 ◽  
Author(s):  
Ning Wu ◽  
Zan Li ◽  
Junming Dai ◽  
Chao Wang ◽  
Junling Gao ◽  
...  
Keyword(s):  
Social Capital ◽  
Perceived Stress ◽  
Structural Equation ◽  
Service Industry ◽  
Work Satisfaction ◽  
Multiple Linear Regression Model ◽  
Service Industries ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Modern Service Industry

Abstract Background To explore the relationship among social capital, perceived stress, and work satisfaction to provide a basis for improving work satisfaction among modern service industry workers.Methods A total of 737 employees from two units belonging to modern service industries in Shanghai were investigated through purposive sampling. A self-administered anonymous questionnaire was used to collect data. The relationships among these variables were analyzed using a multiple linear regression model and structural equation model.Results After controlling for demographics, perceived stress was shown to be a negative predictor of work satisfaction, while social capital had a significant positive predictive effect. Structural equation modeling confirmed that perceived stress partially mediated the relation between social capital and work satisfaction.Conclusion Social capital could be an efficient method for improving work satisfaction directly or indirectly by reducing perceived stress.

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