scholarly journals Mediating effect of perceived stress between social capital and work satisfaction among modern service industry workers in Shanghai

2019 ◽  
Author(s):  
Ning Wu ◽  
Zan Li ◽  
Junming Dai ◽  
Chao Wang ◽  
Junling Gao ◽  
...  
Keyword(s):  
Social Capital ◽  
Perceived Stress ◽  
Structural Equation ◽  
Service Industry ◽  
Work Satisfaction ◽  
Multiple Linear Regression Model ◽  
Service Industries ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Modern Service Industry

Abstract Background To explore the relationship among social capital, perceived stress, and work satisfaction to provide a basis for improving work satisfaction among modern service industry workers.Methods A total of 737 employees from two units belonging to modern service industries in Shanghai were investigated through purposive sampling. A self-administered anonymous questionnaire was used to collect data. The relationships among these variables were analyzed using a multiple linear regression model and structural equation model.Results After controlling for demographics, perceived stress was shown to be a negative predictor of work satisfaction, while social capital had a significant positive predictive effect. Structural equation modeling confirmed that perceived stress partially mediated the relation between social capital and work satisfaction.Conclusion Social capital could be an efficient method for improving work satisfaction directly or indirectly by reducing perceived stress.

Developing dynamic capabilities in culturally distant service multi-units

2015 ◽  
Vol 115 (8) ◽  
pp. 1547-1562 ◽  
Author(s):  
Po-Yen Lee ◽  
Chaang-Yung Kung ◽  
Chun-Sheng Joseph Li
Keyword(s):  
Social Capital ◽  
Multinational Corporations ◽  
Structural Equation ◽  
Dynamic Capabilities ◽  
Service Industry ◽  
Positive Influence ◽  
Equation Modeling ◽  
Exploratory Learning ◽  
Content Type

Purpose – The purpose of this paper is to provide a more robust understanding of the development of dynamic capabilities (DCs) in service multi-units with different cultural distances (CD) (high (HCD) and low (LCD)) through the routines of embedded social capital (structural and relational) and knowledge archetype (exploitative and exploratory) learning. Design/methodology/approach – The authors used survey questionnaires and structural equation modeling to discriminate the relationships among variables. Findings – The authors found that structurally embedded social capital has a positive influence on exploratory knowledge learning in HCD service multi-units; relationally embedded social capital has a positive influence on knowledge archetype (exploitative vs exploratory) learning in both HCD and LCD service multi-units; and knowledge archetype learning has a positive influence on the development of DCs in both HCD and LCD service multi-units. Research limitations/implications – The results identify the central role of social capital (structurally and relationally embedded) in enabling knowledge archetype learning and the development of DCs in service multi-units. In addition, this study provides a description and comparison of how structurally and relationally embedded social capital are key antecedents in knowledge archetype learning and the development of DCs in the context of service multi-units with different HCD and LCD. Originality/value – The results provide a practical trajectory for the development of DCs in multi-units of multinational corporations in the service industry with different HCD and LCD.

scholarly journals Understanding the Impact of Social Capital on the Innovation Performance of Construction Enterprises: Based on the Mediating Effect of Knowledge Transfer

2021 ◽  
Vol 13 (9) ◽  
pp. 5099
Author(s):  
Qing’e Wang ◽  
Luwei Zhao ◽  
Alice Chang-Richards ◽  
Yuanyuan Zhang ◽  
Hujun Li
Keyword(s):  
Social Capital ◽  
Knowledge Transfer ◽  
Structural Equation ◽  
Positive Impact ◽  
Innovation Performance ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Construction Firms ◽  
Construction Enterprises ◽  
The Impact

In knowledge economy era, enterprise needs to innovate to maintain its advantages and competitiveness. Construction enterprises, being pillars of China’s economy and confronting the challenge brought by the strategy of “going out”, the call for their technology or management innovation was broadly pronounced across practical and academic fields. Social capital (SC), as a resource in a social network, is the basis for creating sustainable competitiveness and advantage for enterprises. The innovative achievements and innovation performance (IP) of enterprises are largely determined by their SC. To achieve competitiveness in the market, enterprises must carry out knowledge transfer (KT) with the other members of their networks. However, few scholars have examined weather SC has any effect on IP in construction enterprises. Using a KT perspective, this paper explored how SC affects the IP of construction enterprises. Based on the literature review and analysis, a conceptual model was constructed and validated using structural equation modeling (SEM). Through empirical analysis, the following conclusions were drawn: (1) SC has a positive impact on the IP of construction enterprises. Among them, the structural dimension (SD) and cognitive dimension (CD) have a significant positive impact on the IP of construction enterprises, while the relational dimension (RD) does not. (2) The SD, CD, and RD of construction enterprises’ SC have a positive influence on KT. (3) There are mediating effects of KT between SC and IP of construction firms, and they are partial. KT plays a partial mediating effect between SD, CD, and IP of construction firms. The research results can not only improve an understanding of effects of SC on IP of construction enterprises, but also validate the importance of KT in stimulating IP.

From social capital to consumer engagement: the mediating role of consumer e-empowerment

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rania B. Mostafa
Keyword(s):  
Social Capital ◽  
Social Media ◽  
Structural Equation ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Consumer Engagement ◽  
Content Type ◽  
The Social ◽  
Bonding And Bridging ◽  
Social Capitals

Purpose This paper fulfills a prominent need to examine some overlooked predictors of consumer engagement in an online setting. This study aims to explore whether and how consumer e-empowerment mediates the influence of social capital (bonding and bridging) on consumer engagement with the Facebook brand page. Design/methodology/approach Based on an online questionnaire survey, data obtained from 369 Facebook users were analyzed by using structural equation modeling to empirically examine the proposed framework. Findings Results support an influential mediating effect of consumer e-empowerment to the social capital -consumer engagement link. Specifically, the effect of both bridging and bonding social capitals on consumer engagement is partially mediated by consumer e-empowerment. Research limitations/implications The social capital notion is powerful for managers, as it indicates significant results for the firm due to investments in social media brand pages. Such social capital transmutes into consumer engagement via consumer e-empowerment. Therefore, this paper provides a guideline for managers when investing in social media sites. Originality/value This paper fulfills an identified need to study how social capital may affect consumer engagement. The paper is a leading study in investigating the direct and indirect (via consumer e-empowerment) effects of bonding and bridging social capitals on consumer brand engagement.

An Examination of Determinants and Consequences of Emotional Attachment for Low Cost and Premium Service Brands

2018 ◽  
pp. 85-105
Author(s):  
Pinar Yildirim ◽  
Asli Elif Aydin ◽  
Jansanem Jular Ozfidan
Keyword(s):  
Structural Equation ◽  
Service Industry ◽  
Low Cost ◽  
Service Industries ◽  
Equation Modeling ◽  
Emotional Attachment ◽  
Service Brands ◽  
The Relationship ◽  
Practical Implications

The purpose of this chapter is to develop a parsimonious framework to show the relationship between emotional attachment, its antecedents as perceived quality and brand consciousness and its consequences as WOM, negative WOM, brand commitment, and brand purchase share in service industry. The chapter further aims to highlight the role of pricing on emotional attachment and investigates whether the relationship between emotional attachment and consumer response differ between a low cost and a premium brand. Structural equation modeling is used to test the proposed framework across three service industries, namely retail, airline and telecommunication. Theoretical and practical implications are provided.

DETERMINANT OF COMPANY PERFORMANCE IN CONSTRUCTION SERVICE INDUSTRIES IN JAVA ISLAND: GAJAH MADA LEADERSHIP ANALYSIS

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
I Dewa Ketut Suharjana ◽  
Bambang Purwoko ◽  
Husein Umar
Keyword(s):  
Structural Equation ◽  
Corporate Strategy ◽  
Service Industry ◽  
Descriptive Analysis ◽  
Service Industries ◽  
Primary Data ◽  
Equation Modeling ◽  
Company Performance ◽  
Causality Analysis ◽  
Leadership Analysis

The aims of this research is to analyze the influence of Strategy Corporate, HRD Strategy, QHSE Management and Leadership on Company Performance in Construction Industry in Java Island. The research design used in this study is a causal design that explains the relationship between variables, supplemented by descriptive analysis to explain data from indicators and dimensions of each variable.The research location in Java Island area, the object of research includes36 companies in construction service industry using 246 managers as a sample. The data of this research are primary data obtained from questionnaires by respondents.The analytical method used for descriptive study and using SPSS software and Structural Equation Modeling (SEM) using Lisrel software for the study of causality between variables.The result of causality analysis indicated that some research hypothesis is rejected, that is Leadership does not influence to Company Performance, Corporate Strategy has no effect to Company Performance, HRM Strategy has no effect to Company Performance and QHSE Management has no effect to Company Performance. Keywords: HRD Management, Company Strategy, QHSE Management, Leadership, Company Performance

Effect of socioeconomic status on children’s psychological well-being in China: The mediating role of family social capital

2017 ◽  
Vol 25 (8) ◽  
pp. 1118-1127 ◽  
Author(s):  
Ting Ge
Keyword(s):  
Social Capital ◽  
Socioeconomic Status ◽  
Structural Equation ◽  
Well Being ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Parent Child Relationship ◽  
Psychological Well Being ◽  
Mediating Role ◽  
Family Social Capital

This study aimed to examine the relationship between socioeconomic status and children’s psychological well-being and to investigate the mediating effect of family social capital. A sample of 19,487 school-aged children was collected from 2013–2014 China Education Panel Survey. Structural equation modeling was applied to test the hypothesized model. The results showed that socioeconomic status was not significantly related to the children’s psychological well-being. However, two indicators of family social capital, namely, parent involvement and parent–child relationship, played a complete mediating role in the direct mechanism. The theoretical and practical contributions were discussed.

scholarly journals Associations Between Uncertainty and Self-Care Ability Among Chinese Enterostomy Patients: A Mediation Analysis

2021 ◽  
Author(s):  
Lijie Huang ◽  
Feijie Wang ◽  
Hongmei Zhang ◽  
Haixin Zhang ◽  
Xiaoxia Chang ◽  
...  
Keyword(s):  
Perceived Stress ◽  
Structural Equation ◽  
Self Care ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Recycling Rate ◽  
Cross Sectional ◽  
Mediating Role ◽  
The Relationship

Abstract Purpose The relationship between uncertainty and self-care behaviors is well documented in the literature, however, there exists a paucity of information on the mediating effect of perceived stress on the relationship between uncertainty and self-care ability among enterostomy patients. This study aimed to examine the relationship between uncertainty and self-care ability among enterostomy patients, and explore the mediating role of perceived stress.Methods 462 enterostomy patients aged (60.00 ± 12.81) years old participated in the study. Cross-sectional study was conducted among them by a set of self-administered questionnaires, which includes demographic information, perceived stress scale, illness uncertainty scale, and ostomy self-care ability scale. Multiple linear regression analyses were performed to explore the role of perceived stress between Uncertainty and self-care ability, structural equation modeling was used to verify it.Results 450 participants finally completely finished the research, with the recycling rate of 97.4%. Uncertainty was demonstrated positively related to perceived stress(r = 0.215, P < 0.01), and negatively related to self-care ability(r=-0.470, P < 0.01), perceived stress was negatively related to self-care ability(r=-0.640, P < 0.01). Perceived stress played a partially mediating role between Uncertainty and self-care ability, which accounted 40.8 % of the total effect.Conclusions The findings present a conceptual model containing the mediated effects of perceived stress, which facilitated our understanding of the relationship among uncertainty, perceived stress, and self-care ability. Thus, perceived stress and uncertainty should be the focus, in order to improve self-care ability of the enterostomy patients.

scholarly journals The effect of customer orientation on financial performance in service firms: The mediating role of service innovation

2022 ◽  
Vol 12 (2) ◽  
pp. 101-116 ◽  
Author(s):  
Mohammad Zahidul Islam ◽  
Zhang Zhe
Keyword(s):  
Financial Performance ◽  
Structural Equation ◽  
Service Industry ◽  
Customer Orientation ◽  
Equation Model ◽  
Mediating Effect ◽  
Theoretical Research ◽  
Equation Modeling ◽  
Service Firms ◽  
Survey Responses

In service firms, customer orientation and service innovativeness are the important strategic features to pledge sustainable wealth and growth for financial performance. Focusing on customer means, companies must have rigorous knowledge and understanding of customer needs, expectations, and demands. To satisfy those demands and expectations, new products and/or services need to be carefully designed. Customer orientation involves the introduction of something new or different in response to market conditions and can be perceived as an important driver for innovation. The literature on innovation in services demonstrates that this territory is still under-investigated. Our study is an attempt to slightly complement this shortcoming by empirically solving several issues related to service firms. In particular, we propose the service innovativeness as a mediating effect in the relationship between customer orientation and financial performance. A theoretical research model was investigated via structural equation modeling (SEM) using 686 survey responses from the service industry. The findings of the structural equation model indicated that customer orientation is positively related to financial performance and service innovativeness respectively. And service innovativeness was found as a partial mediating effect, which means that the service innovativeness intervenes for some part but not all of the relationships between customer orientation and financial performance.

Analysis of Natural Resources and Environment, Politico-Economic Conditions and their influences on Tourist Behavioural Intentions in Hunza: Mediating effect of Tourist Satisfaction

2020 ◽  
Vol 4 (4) ◽  
pp. 55-74
Author(s):  
Faqeer Muhammad ◽  
Kifayat Ullah ◽  
Rehmat Karim
Keyword(s):  
Natural Resources ◽  
Structural Equation ◽  
Positive Impact ◽  
Partial Least Square ◽  
Least Square ◽  
Mediating Effect ◽  
Economic Conditions ◽  
Primary Data ◽  
Equation Modeling ◽  
Tourist Satisfaction

This study aims to explore the influence of Natural Resources and Environment (NRE), Politico-Economic Conditions (PEC) on Tourist Behavioral Intension (TBI) in Hunza, Pakistan. The study further investigates the mediating role of Tourist Satisfaction (TS) on the given variables. Partial Least Square Structural Equation Modeling (PLS-SEM) technique has been applied to conceptualize the research frame and to test the proposed hypotheses. Primary data was collected by using convenient sampling technique for analysis from 220 tourists who visited tourism nucleus sites of Hunza. The finding of the study reveals that Natural resources and Environment, Politico-and Economic Conditions have a significant positive impact on Tourist’s Behavioral Intensions. Moreover, Tourist’s Satisfaction partially mediates the positive relationships among Natural Resources and Environment, Political & Economic Conditions and Tourist’s Behavioral Intensions. The findings of the study extend the understanding that presence of natural resources along with healthy environment and stable political & economic conditions of a destination are the key determinants for sustainable tourism development.

FACTORS AFFECTING ECONOMIC PERFORMANCE THROUGH PARTICIPATION OF ZAKAT RECIPIENT IN DEVELOPING BUSINESS

2019 ◽  
Vol 24 (3) ◽  
pp. 243-250
Author(s):  
Estiningsih ◽  
Sundari
Keyword(s):  
Social Capital ◽  
Economic Performance ◽  
Structural Equation ◽  
High Reliability ◽  
Hypothesis Test ◽  
Reliability And Validity ◽  
Community Empowerment ◽  
Primary Data ◽  
Equation Modeling ◽  
Empowerment Program

Community empowerment is a form of development which directly involves the community. In community empowerment program, the position of the community is as program consumer but as program producer instead. Community empowerment aims to achieve community independence and welfare. Zakat is a subsystem which can support community empowerment program. It’s consistent with the objective of zakat, which is material and spiritual wellbeing. To encourage the success of the program, there should be support from various parties, including companion and social capital supports.The purpose of the present study was determining the direct effects of companion and social capital on participant of zakat recipient and its impact of economic performance of zakat-receiving micro businessman. The present study used primary data by involving 72 zakat-receiving micro businesspeople (mustahik businesspeople) in Wonosari Sub-district, Gunung Kidul Regency, Special Region of Yogyakarta. The research instrument was questionnaire with likert-5 scale which has high reliability and validity based on Cronbah Alpha and Kaiser-Meyer-Olkin values. The empirical model was analyzed using Structural Equation Modeling (SEM).The result of hypothesis test shows that companion and social capital affected the participation of zakat recipient, and the participation of zakat recipient affected the economic performance of zakat-receiving micro businessman.

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