The effects of perceived social capital on crew resource management by airline cabin crew: the mediating effect of self-efficacy

2021 ◽  
Vol 23 (1) ◽  
pp. 166-180
Author(s):  
Seong-Hyun Jin
Keyword(s):  
Social Capital ◽  
Resource Management ◽  
Self Efficacy ◽  
Crew Resource Management ◽  
Mediating Effect ◽  
Cabin Crew

Integrating Safety and Crew Resource Management (CRM) Aspects in the Recurrent Training of Cabin Crew Members

2011 ◽  
Vol 1 (1) ◽  
pp. 45-51 ◽  
Author(s):  
Sandrina Ritzmann ◽  
Annette Kluge ◽  
Vera Hagemann ◽  
Margot Tanner
Keyword(s):  
Resource Management ◽  
Integrated Design ◽  
Crew Resource Management ◽  
Training Module ◽  
Cabin Crew ◽  
Training Cycle ◽  
Aviation Training ◽  
Training Format ◽  
Instructional Design Principles ◽  
Practical Instruction

Recurrent training of cabin crew should include theoretical and practical instruction on safety as well as crew resource management (CRM) issues. The endeavors of Swiss International Air Lines Ltd. and Swiss Aviation Training Ltd. to integrate CRM and safety aspects into a single training module were evaluated. The objective of the integration was to make CRM more tangible and ease acquisition of competencies and transfer of CRM training content to practice by showing its relevance in relation to safety tasks. It was of interest whether the integrated design would be mirrored in a more favorable perception by the trainees as measured with a questionnaire. Participants reacted more positively to the integrated training than to stand-alone CRM training, although the integrated training was judged as being slightly more difficult and less oriented toward instructional design principles. In a range of forced-choice questions, the majority of participants opted for an integrated training format because it was seen as livelier and more interesting and also more practically relevant. For the forthcoming training cycle, a better alignment of training with instructional principles and an even higher degree of training integration by using simulator scenarios are striven for.

scholarly journals The impact of the COVID-19 pandemic on Crew Resource Management (CRM) attitudes: A comparison between cabin crews’ attitudes before COVID-19 and during the COVID-19 process

2021 ◽  
Vol 9 (2) ◽  
pp. 472-485
Author(s):  
Elvan Karaarslan ◽  
Turhan Erkmen
Keyword(s):  
Resource Management ◽  
Crew Resource Management ◽  
World Health ◽  
Aviation Industry ◽  
Global Epidemic ◽  
Cabin Crew ◽  
Significant Difference ◽  
The World ◽  
The Impact ◽  
Airline Company

In this study, the effect of COVID-19 on the aviation industry is discussed in terms of its effect on the attitudes of employees on Crew Resource Management (CRM). In addition, this study investigates whether there was a significant difference in CRM attitudes of cabin crew before COVID-19 and during the COVID-19 process. The findings of the study are essential for a safe flight operation. The COVID-19 process is the period that started with the World Health Organization’s global epidemic declaration in March 2020. In this study, with the participation of 250 cabin crew members working in a corporate airline company, the data obtained showed no significant difference between the CRM attitudes of cabin crews before COVID-19 and during the COVID-19 process.

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