The Effect of Technolgy-Based Self-Service Characteristics and Quality of Golf Course on Consumer Behavior

2020 ◽  
Vol 14 (4) ◽  
pp. 451-463
Author(s):  
Ji-Hae Lee ◽  
Keyword(s):  
Consumer Behavior ◽  
Golf Course ◽  
Service Characteristics ◽  
Self Service

A Consumer Behavior-Influenced Multidisciplinary Transcendent Model of Motivation for Music Making

2017 ◽  
Author(s):  
Valerie L. Vaccaro
Keyword(s):  
Consumer Behavior ◽  
Music Education ◽  
Well Being ◽  
Social Needs ◽  
Self Identity ◽  
Music Making ◽  
Self Actualization ◽  
Psychic Energy ◽  
Self Transcendence

This chapter reviews multidisciplinary research from the fields of consumer behavior, humanistic and positive psychology, music education, and other areas to develop a new Transcendent Model of Motivation for Music Making. One’s “extended self” identity can be defined partly by possessions and mastery over objects, and objects can “complete” the self. Music making involves a person’s investment of “psychic energy,” including attention, time, learning, and efforts, and is a creative path which can lead to peak experiences and flow. Music making can help satisfy social needs, achieve self-actualization, experience self-transcendence, enhance well-being, strengthen spirituality, and improve the quality of life.

scholarly journals Analisis Kualitas Pelayanan dan Fasilitas Day-Spa di Medan

2020 ◽  
Vol 18 (2) ◽  
pp. 44-55
Author(s):  
Shafira Ayu Syukrani ◽  
◽  
M. Rezki Setiawan ◽  
Ferdiana Shinta Triliasa ◽  
Dandi Nostiagi Rosta ◽  
...  
Keyword(s):  
College Students ◽  
Consumer Behavior ◽  
Research Methods ◽  
Quality Of Services ◽  
User Needs ◽  
Shopping Malls

The purpose of this study is to find out the quality of services and Day-Spa facilities that correspond to user needs, especially Ubud Family Reflexology, De Spa, and Zengarden in Medan. In Medan City, day-spas are located are many located near shopping malls, elite settlements, office complex, and commercial areas. They are widely consumed by office executives, socialite mothers, college students, babies, and toddlers. In designing a spa building, it needs to observe and consider psychological users, especially consumers, it should be noted that facilities and privacy levels in the room are affecting consumer behavior. The research methods use interviewing, observing, and analyzing the document study. The results from this study indicate that day-spa buildings in Medan do not apply standard facilities and spa services.

A Quantitative Study of Factors Affecting Value of Adopting Self-Service Banking Technology (SSBT) Among Customers in Developing and Developed Countries

2018 ◽  
pp. 233-260
Author(s):  
Fouad Omran Elgahwash
Keyword(s):  
Technology Acceptance ◽  
Reliability And Validity ◽  
Developed Countries ◽  
Ease Of Use ◽  
Total Size ◽  
Factors Affecting ◽  
Data Collection Instrument ◽  
Self Service ◽  
Acceptance Model

Self-service banking technology (SSBT) allow customers to perform services on their own without direct assistance from staff. This study focuses on factors affecting the value of adopting self-Service banking technology (SSBT) among customers. It is believed that the successful usage of self-service banking technology will be increasingly advantageous for all (banks & customers). This chapter's purpose is an extension to the technology acceptance model (TAM) and views customer responses to technology as an integrated part of SSBT. The sample used for this study was selected from users of banks in both Libya and Australia, with a total size of 141 respondents. Reliability and validity of the data collection instrument was tested using Cronbach Alpha. Descriptive and regression tests for data analysis were used. The domains in which subjects were tested were “ease of use of SSBT”, “Usefulness of SSBT”, “Quality of SSBT”, “privacy of information” and “Trust of SSBT”.

New perspectives for physiotherapy education concerning assistive technology solutions as valid options to enhance functioning and quality of life

2020 ◽  
Vol 30 (Supplement_2) ◽  
Author(s):  
A C Martins ◽  
P Francisco
Keyword(s):  
Psychosocial Impact ◽  
New Approach ◽  
Wheelchair Users ◽  
Service Characteristics ◽  
Level Of Knowledge ◽  
One Year ◽  
The Relationship ◽  
Basic Level ◽  
And Training

Abstract Introduction Recognizing that AT service characteristics, including knowledge and reasoning of providers, play a potential role in the appropriated selection and training, with impact on the psychosocial domains of QoL. In Portugal, AT services are detected to be ineffective concerning evaluation, recommendation, advocacy, training and outcome measuring, what could be a reason for these findings. Objectives To investigate the relationship between AT services characteristics and psychosocial impact of the wheelchairs on users QoL to get insights to new approach models in physiotherapy. Methodology Procedures included answering to self-administered questionnaires at their own. The dependent variable was the psychosocial impact of assistive devices (PIADS) and the independent variables were satisfaction with AT (QUEST) and AT service characteristics. Results Participants were 184 wheelchair users for more than one year with diverse diagnosis; age M = 37.3 years, recruited at physiotherapy/rehabilitation settings in Portugal. Wheelchair users are more satisfied with devices than with AT services. Correlations between psychosocial impact of wheelchair are moderate regarding the satisfaction of device dimension, measured by QUEST. No corrections were found to satisfaction with service dimension Manual wheelchair users scored lower psychosocial impact than motorized wheelchair users and that difference was statistically significant. Conclusion PT should be aware of the newest high technology devices introduced on the market, payment sources and state AT programs as well as destigmatize dependence associated to AT. We got significant insights to AT field and to the development of PT curriculum; PT students need more than the basic level of knowledge and training they achieved at school to feel prepared to provide AT services. After graduation, PTs need continuing education on AT. Strategies are discussed on this report.

scholarly journals QoS-Aware Flexible Handover Management in Software-Defined Mobile Networks

2020 ◽  
Vol 10 (12) ◽  
pp. 4264
Author(s):  
Yeunwoong Kyung ◽  
Tae-Kook Kim
Keyword(s):  
Resource Utilization ◽  
Mobile Networks ◽  
Handover Management ◽  
Network Resource ◽  
Service Characteristics ◽  
Handover Procedure ◽  
Management Scheme ◽  
Network Operation ◽  
Network Technologies

Handover support is one of the important issues in mobile networks to guarantee the quality of service (QoS) requirements for mobile users. Alongside the development of network technologies, handover management to provide service continuity has been researched and applied for the Internet or cellular networks such as 3G/4G/5G. However, each network paradigm provides its own individual handover management system, even though there are different kinds of QoS requirements for various mobile services. This causes inefficient network resource utilization from the network operators’ perspectives. Therefore, this paper proposes a QoS-aware flexible mobility management scheme for software-defined networking (SDN)-based mobile networks. The proposed scheme classifies flows into four classes based on the QoS requirements of services in terms of delay and loss tolerance. According to the classified service characteristics, it provides a differential handover method for each flow class to support efficient network operation without any service degradation by interacting between the forwarding plane nodes and SDN controller. The performance analysis shows that the proposed scheme enables flexible network resource utilization, satisfying the QoS requirements for each class well compared to the conventional schemes that only consider their own individual handover procedure.

scholarly journals Laundry Habits in Bangkok: Use Patterns of Products and Services

2019 ◽  
Vol 11 (16) ◽  
pp. 4486 ◽  
Author(s):  
Dami Moon ◽  
Eri Amasawa ◽  
Masahiko Hirao
Keyword(s):  
Production Systems ◽  
Sustainable Consumption ◽  
Environmental Implications ◽  
Use Patterns ◽  
Product Service ◽  
Quality Of Living ◽  
Sustainable Consumption And Production ◽  
Future Task ◽  
Self Service

This study aimed to define the use of product–service system (PSS) associated with laundry businesses, such as coin-operated self-service laundromats (CL) and laundry services (LS), in order to get a better understanding of the environmental implications of PSS in laundry habits in Bangkok, Thailand. The motivation to use PSS could vary according to the specific consumer needs often defined by cultures, and therefore the environmental impacts from the PSS use would result differently from country to country. Questionnaires and in-depth interviews were conducted with Bangkok residents to determine the laundry habits related to the use of PSS. As a result, the use of private washing machines (PW) was found to be the main option, and CL and LS were used as an additional option in the laundry habits. The most widely observed use pattern in Bangkok was the use of CL as an alternative to PW instead of buying a new machine for a new life in dormitories or other residences away from home. At that time, hand washing (HW) was also used for saving money and for the cleanliness. Regarding the environmental potential, the relationship between the PSS users and laundry habits was specifically analyzed. The group who uses PSS frequently tended to do laundry less often than those who only use PW. Meanwhile, the need for even more services is also expected to increase among the PSS users. The need to improve the quality of laundry is expected to increase with the improvement of quality of living in Bangkok in the near future. However, at the same time, these observations imply that a change of consumer behaviors related to the use of PSS determines the resulting energy consumption and environmental burdens. To further clarify sustainable consumption and production systems, a quantitative analysis of the environmental impact of the laundry habits remains as a future task.

Review of research methods for evaluating passenger level of service at airports

2020 ◽  
Vol 129 ◽  
pp. 81-99
Author(s):  
Robert Szymczak
Keyword(s):  
Research Methods ◽  
Automatic Detection ◽  
Level Of Service ◽  
Service Research ◽  
Target Level ◽  
Advantages And Disadvantages ◽  
Service Characteristics ◽  
Qualitative Measure ◽  
Passenger Terminals

The passenger level of service is a qualitative measure used to relate the quality of passenger services provided by the airport. The level of service can be perceived in correlation with both quantified and unquantified service characteristics. The global IATA Level of Service (LoS) standards are based on the maximum queuing time and space required per passenger for various terminal sub-systems. The provided level of service by the airport influences passenger experience and therefore is an important factor of airport attractiveness for airlines. The level of service is correlated with terminal facilities size so it is necessary to take it into account when designing new airports. Decrease of the LoS below acceptable standard is a trigger for operational and physical improvements of existing processes. Moreover defining the target level of service is necessary to determine terminal capacity and set coordination parameters. This paper discusses the importance of level of service at airport passenger terminals and presents methods for LoS assessment. Advantages and disadvantages were identified of each level of service research: manual observation, automatic detection, calculation and simulation. The paper includes recommendations for evaluating level of service during airport planning and operations phase.

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