Patient Satisfaction in Workers' Compensation Medical Care

2007 ◽  
Vol 19 (3) ◽  
pp. 204 ◽  
Author(s):  
Hwa Pyung Lee ◽  
Hyoung June Im ◽  
Young Su Ju ◽  
Young Jun Kwon ◽  
Hee Tae Kang ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Medical Care ◽  
Workers Compensation

Is Employer-Directed Medical Care Associated With Decreased Workers’ Compensation Claim Costs?

2018 ◽  
Vol 60 (5) ◽  
pp. e232-e237 ◽  
Author(s):  
Xuguang (Grant) Tao ◽  
Nina Leung ◽  
Nimisha Kalia ◽  
Robert A. Lavin ◽  
Larry Yuspeh ◽  
...  
Keyword(s):  
Medical Care ◽  
Workers Compensation ◽  
Compensation Claim

scholarly journals Factors affecting patient satisfaction with ecdemic medical care: a cross-sectional study in Nanchang, China

2018 ◽  
Vol Volume 12 ◽  
pp. 1373-1382 ◽  
Author(s):  
Xiaojun Liu ◽  
Hanson Lu ◽  
Yanan Wang ◽  
Wenjie Wang ◽  
Zhaoxun Hou ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Medical Care ◽  
Cross Sectional Study ◽  
Sectional Study ◽  
Cross Sectional ◽  
Factors Affecting

scholarly journals Implemented Interventionsat the Naef K. Basile Cancer Institute to Protect Patients and Medical Personnel From COVID Infections: Effectiveness and Patient Satisfaction

2021 ◽  
Vol 11 ◽  
Author(s):  
Jean El Cheikh ◽  
Samantha El Warrak ◽  
Nohra Ghaoui ◽  
Farouk Al Chami ◽  
Maya Shahbaz ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Medical Care ◽  
Medical Center ◽  
Treatment Protocol ◽  
Patient Centered ◽  
Oncology Patients ◽  
Oncology Patient ◽  
Safety Measures ◽  
Viral Spread ◽  
First Case

BackgroundThe Coronavirus Disease 2019 (COVID-19) was declared a pandemic by WHO in March 2020. The first case of COVID-19 was identified in Lebanon on the 21st of February 2020, amid a national economic crisis. As the numbers of cases increased, ICU admissions and mortality rose, which led hospitals across Lebanon to take certain safety measures to contain the virus. The Naef K. Basile Cancer Institute (NKBCI) at the American University of Beirut Medical Center handles oncology outpatient visits and outpatient treatment protocol infusions. The aim of this study is to evaluate the efficacy of the safety measures put forth by the NKBCI early in the pandemic.MethodsOncology patients are amongst the immunosuppressed population, who are at greatest risk of contracting COVID-19 and consequently suffering its complications. In this manuscript, we evaluated the precautionary measures implemented at the NKBCI of AUBMC from March 1st to May 31st of 2020, by surveying oncology patients on the telephone who had live and virtual appointments in both the oncology outpatient clinics and infusion unit. We conducted a prospective study of 670 oncology patients who had appointments at the NKBCI during this period and used their answers to draw responses about patient satisfaction towards those safety measures.ResultsOur results involved 387 responses of oncology patients who visited the NKBCI during the period of March 1st to May 31st of 2020. 99% of our respondents gave a rating of good to excellent with these new measures. The option of online consultation was given to 35% in the hematology group compared to 19% in those with solid tumors (p=0.001). From the total, 15% of patients opted for the telemedicine experience as a new implemented strategy to provide patient-centered medical care. Of this group of patients, 22% faced problems with connectivity and 19% faced problems with online payment.ConclusionNKBCI was competent in following the WHO guidelines in protecting the oncology patient population. Feedback collected from the surveys will be taken into account by the committee of the NKBCI to develop new safety measures that can better control viral spread while providing patient-centered medical care.

scholarly journals Work-Related Injury and Management Strategies Among Certified Athletic Trainers

2018 ◽  
Vol 53 (6) ◽  
pp. 606-618
Author(s):  
Kristen L. Kucera ◽  
Hester J. Lipscomb ◽  
Karen G. Roos ◽  
John M. Dement ◽  
Jennifer M. Hootman
Keyword(s):  
Confidence Interval ◽  
Medical Care ◽  
Online Survey ◽  
Athletic Trainers ◽  
Management Strategies ◽  
Workers Compensation ◽  
Certified Athletic Trainers ◽  
Work Limitations ◽  
Work Related ◽  
Injury Reporting

Context:  Health care workers have high rates of musculoskeletal injuries, but many of these injuries go unreported to workers' compensation and national surveillance systems. Little is known regarding the work-related injuries of certified athletic trainers (ATs). Objective:  To determine the 12-month incidence and prevalence of work-related injuries and describe injury-reporting and -management strategies. Design:  Cross-sectional study. Setting:  Population-based online survey. Patients or Other Participants:  Of the 29 051 ATs currently certified by the Board of Certification, Inc, who “opted in” to research studies, we randomly selected 10 000. Of these, 1826 (18.3%) ATs currently working in the clinical setting were eligible and participated in the baseline survey. Main Outcome Measure(s):  An online survey was e-mailed in May of 2012. We assessed self-reported work-related injuries in the previous 12 months and management strategies including medical care, work limitations or modifications, and time off work. Statistics (frequencies and percentages) were calculated to describe injury rates per 200 000 work hours, injury prevalence, injury characteristics, and injury-reporting and -management strategies. Results:  A total of 247 ATs reported 419 work-related injuries during the previous 12 months, for an incidence rate of 21.6 per 200 000 hours (95% confidence interval = 19.6, 23.7) and injury prevalence of 13.5% (95% confidence interval = 12.0%, 15.1%). The low back (26%), hand/fingers (9%), and knee (9%) were frequently affected body sites. Injuries were most often caused by bodily motion/overexertion/repetition (52%), contact with objects/equipment/persons (24%), or slips/trips/falls (15%). More than half of injured ATs (55.5%) sought medical care, 25% missed work, and most (77%) did not file a workers' compensation claim for their injury. Half of injured ATs were limited at work (n = 125), and 89% modified or changed their athletic training work as a result of the injury. Conclusions:  More than half of AT work-related injuries required medical care or work limitations and were not reported for workers' compensation. Understanding how ATs care for and manage their work-related injuries is important given that few take time off work.

Comparative analysis of patient satisfaction with COVID-19 medical care provided in telemedicine center

2021 ◽  
pp. 73-77
Author(s):  
A. V. Starshinin ◽  
A. A. Tyazhelnikov ◽  
A. V. Pogonin ◽  
E. V. Kostenko
Keyword(s):  
Patient Satisfaction ◽  
Comparative Analysis ◽  
Statistical Analysis ◽  
Medical Care ◽  
Dynamic Assessment ◽  
Medical Services ◽  
Level Of Satisfaction ◽  
Time Periods ◽  
High Level

The article presents the results of a dynamic analysis of the satisfaction of patients diagnosed with CAVID‑19 with the quality of medical services provided remotely at the telemedicine centre in Moscow in 2020.Purpose of research. Conduct a dynamic assessment of patient satisfaction with the quality of remote medical services provided in different time periods.Material and methods. The results of an anonymous survey of 424 patients on the quality of remote medical services were dynamically evaluated. The first group (138) received medical care from 01.04 to 30.04, the second one (286) – from 01.06 to 30.06 of 2020 after the implementation of measures to improve them. Statistical analysis was performed using IBM SPSS Statistics 20.0.Results. When analysing the results, a high level of patient satisfaction was revealed, but there was a significant (p < 0.05) difference in the level of satisfaction between the groups. The factors of connection between telemedicine services and patient satisfaction were identified, which served as the basis for organizational measures.Conclusion. Providing medical services using telemedicine technologies can be considered as one of the most effective ways to provide medical care.

Empathy is the ability of a medical worker affecting the level of patient satisfaction with medical care

2021 ◽  
pp. 13-18
Author(s):  
Ekaterina Aleksandrovna Bogush ◽  
Alexander Viktorovich Rechkin
Keyword(s):  
Patient Satisfaction ◽  
Medical Care ◽  
Medical Professionals ◽  
Medical Worker ◽  
Emotional Empathy ◽  
Therapeutic Profile ◽  
Rational Component

The aim of the study is to determine the role of empathy of medical workers in medical and surgical departments in patient satisfaction with medical care. Results. Therapists are characterized by emotional empathy and the ability to identify with the patient; surgeons are characterized by a rational component of empathic experience. Conclusion. Patient satisfaction with the provision of medical care reveals a dependence on the level of empathy of medical professionals with a therapeutic profile, but does not depend on the ability to empathize with medical professionals of a surgical profile.

Patient Satisfaction and Change in Medical Care Provider: A Longitudinal Study

Medical Care ◽  
1983 ◽  
Vol 21 (8) ◽  
pp. 821-829 ◽  
Author(s):  
M Susan Marquis ◽  
Allyson Ross Davies ◽  
John E. Ware
Keyword(s):  
Patient Satisfaction ◽  
Longitudinal Study ◽  
Medical Care ◽  
Care Provider
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