Supply Chain Performance Measurement: The Case Of A State Owned Pharmaceuticals Company (BFM)

Author(s):  
Andarini D. ◽  
Adhiutama A.

Objective - The Purpose of this study is to identify Supply Chain Management and performance measurement in BFM, benchmarked with other Pharmaceutical companies, and to create solutions in improving and developing Supply Chain Management using the Supply Chain Operations Reference model (SCOR). The Supply Chain Operations Reference Framework for supply chain collaboration (SCOR) model developed a set of performance metrics for collaboration, including reliability, flexibility and responsiveness, expenses, and assets/utilization. Methodology/Technique - The methodology of supply chain research in BFM was surveyed by field observation, interviews and research. Interviews were conducted to examine the main issues and a hypothesis was tested by applying SCOR model, which also includes green SCOR model as consideration of environmental management. Findings - This study found that problems arose in the Supply Chain Management of BFM are lead time issues and low performance compared to the score of Pharmaceuticals industry. Environmental management could not be measured using SCOR metrics at Plan Source stage due to limited supplier of BFM. Novelty : SCOR model was developed performance measurement integrated the supply chain scorecard for process control and result control. Type of Paper: Empirical Paper Keywords: Supply Chain Management; Performance Measurement; Indonesia Pharmaceutical Industry; SCOR

2016 ◽  
pp. 1524-1538
Author(s):  
Korhan Arun

Low priced and attainable information technology has made it possible to connect critical and proprietary information with supply chain partners, because of ever growing size, complexity, 7/24 system ability, evolved production processes etc. need flow of knowledge continuously. The knowledge integrated in the supply chain management (SCM) systems affects both supply chain and organizational performance. But since there is no single entity on performance an effective systematically approach to performance measurement could not be established. Generally in previous studies, organizational performance hasn`t been measured within the terms of SCM but if integral unit endeavor performance can be judged by so the overall performance can be judged by its departments` efforts. So SCOR model is chosen because important supply chain characteristics and their associated interactions aren't ignored. And organizational performance is reciprocal that performance measurement is taken a system for integrating the management of supply chain and knowledge. Therefore the objectives of the study were appeared to be correlation levels and relationships between knowledge sharing, SCM and organizational performance. This study is unique in terms of the dimensions that are being investigated in Turkey. While there are studies on SCM and knowledge sharing, each examined alone, this study tried to undercover the relationships between these two terms.


2015 ◽  
Vol 5 (3) ◽  
pp. 19-32 ◽  
Author(s):  
Korhan Arun

Low priced and attainable information technology has made it possible to connect critical and proprietary information with supply chain partners, because of ever growing size, complexity, 7/24 system ability, evolved production processes etc. need flow of knowledge continuously. The knowledge integrated in the supply chain management (SCM) systems affects both supply chain and organizational performance. But since there is no single entity on performance an effective systematically approach to performance measurement could not be established. Generally in previous studies, organizational performance hasn`t been measured within the terms of SCM but if integral unit endeavor performance can be judged by so the overall performance can be judged by its departments` efforts. So SCOR model is chosen because important supply chain characteristics and their associated interactions aren't ignored. And organizational performance is reciprocal that performance measurement is taken a system for integrating the management of supply chain and knowledge. Therefore the objectives of the study were appeared to be correlation levels and relationships between knowledge sharing, SCM and organizational performance. This study is unique in terms of the dimensions that are being investigated in Turkey. While there are studies on SCM and knowledge sharing, each examined alone, this study tried to undercover the relationships between these two terms.


2021 ◽  
Vol 8 (5) ◽  
pp. 750-756
Author(s):  
Elisa Kusrini ◽  
Suci Miranda

Performance measurement in supply chain management is essential to facilitate the company to achieve effectiveness and efficiency to meet customer satisfaction. One of the models to measure performance in the supply chain is SCOR version 12. This model presents a business process framework, performance indicators, best practices, and unique technologies to support communication and collaboration between supply chain partners to increase the effectiveness of supply chain management and the effectiveness of supply chain improvements. This research used SCOR 12.0 to identify the performance metrics within the supply chain. A make-to-order small-medium enterprise (SMEs) in Yogyakarta, Indonesia, is the object of the research. We portrayed the business scope diagram by identifying the process elements in each tier (plan, source, make, deliver, return, enable) and decomposing each Process into performance attributes, i.e., Reliability, responsiveness, agility, cost, and asset management efficiency. We obtained three performance attributes (Reliability, responsiveness, and cost) based on observation and interviews, 52 performance metrics spread into 47 process elements. The SMEs can use the performance metric framework to measure supply chain management performance in make-to-order products.


2019 ◽  
Vol 27 (7) ◽  
pp. 2130-2147 ◽  
Author(s):  
Marcio C. Machado ◽  
Renato Telles ◽  
Paulo Sampaio ◽  
Maciel M. Queiroz ◽  
Ana Cristina Fernandes

Purpose The purpose of this paper is to present a conceptual framework for performance measurement (PM) for the integration of supply chain management (SCM) and quality management (QM). Design/methodology/approach A systematic literature review on SCM and QM was conducted to develop key performance measures related to six areas of integration between QM and SCM: leadership; continuous improvement and innovation; sustainability performance; stakeholders; information system; and management and strategic planning. Findings Supported by the literature concerning to supply chain quality management (SCQM) integration, a set of nine propositions about performance measures, that contribute to the integration of SCQM, were developed. Originality/value This study contributes to QM practices within a supply chain environment from an integrated perspective. Additionally, the propositions have significant implications from both managerial and theoretical perspectives. This study also extends the concept of supply chain quality integration by focusing on key aspects of PM that may help to improve the overall performance of the supply chain.


2011 ◽  
Vol 10 (1) ◽  
pp. 113
Author(s):  
Fitri Julasmasari

Supply Chain Management is a concept or mechanism to increase the total productivity of companiesin the supply chain through optimization of the time, location and quantity of material flow from rawmaterials into semi-finished products and finished products. Supply Chain Management is not onlyabout the relationship with the supplier but also the link between the company and consumers. Tofind out the value of the company supply chain performance within a certain time, we need a draftmodel of supply chain performance measurement in which the design will be implemented at thecompany. By knowing the value of supply kunerja chainnya the company can improve theeffectiveness and productivity of the organization to achieve organizational goals is to win thecompetition, and increase corporate profits. Kata kunci: Supply Chain Management, PT. Semen Padang


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