scholarly journals Determining Performance Metrics of Supply Chain Management in Make-to-Order Small-Medium Enterprise Using Supply Chain Operation Reference Model (SCOR Version 12.0)

2021 ◽  
Vol 8 (5) ◽  
pp. 750-756
Author(s):  
Elisa Kusrini ◽  
Suci Miranda

Performance measurement in supply chain management is essential to facilitate the company to achieve effectiveness and efficiency to meet customer satisfaction. One of the models to measure performance in the supply chain is SCOR version 12. This model presents a business process framework, performance indicators, best practices, and unique technologies to support communication and collaboration between supply chain partners to increase the effectiveness of supply chain management and the effectiveness of supply chain improvements. This research used SCOR 12.0 to identify the performance metrics within the supply chain. A make-to-order small-medium enterprise (SMEs) in Yogyakarta, Indonesia, is the object of the research. We portrayed the business scope diagram by identifying the process elements in each tier (plan, source, make, deliver, return, enable) and decomposing each Process into performance attributes, i.e., Reliability, responsiveness, agility, cost, and asset management efficiency. We obtained three performance attributes (Reliability, responsiveness, and cost) based on observation and interviews, 52 performance metrics spread into 47 process elements. The SMEs can use the performance metric framework to measure supply chain management performance in make-to-order products.

2018 ◽  
Vol 1007 ◽  
pp. 012029
Author(s):  
Abdurrozzaq Hasibuan ◽  
Mahrani Arfah ◽  
Luthfi Parinduri ◽  
Tri Hernawati ◽  
Suliawati ◽  
...  

Author(s):  
Andarini D. ◽  
Adhiutama A.

Objective - The Purpose of this study is to identify Supply Chain Management and performance measurement in BFM, benchmarked with other Pharmaceutical companies, and to create solutions in improving and developing Supply Chain Management using the Supply Chain Operations Reference model (SCOR). The Supply Chain Operations Reference Framework for supply chain collaboration (SCOR) model developed a set of performance metrics for collaboration, including reliability, flexibility and responsiveness, expenses, and assets/utilization. Methodology/Technique - The methodology of supply chain research in BFM was surveyed by field observation, interviews and research. Interviews were conducted to examine the main issues and a hypothesis was tested by applying SCOR model, which also includes green SCOR model as consideration of environmental management. Findings - This study found that problems arose in the Supply Chain Management of BFM are lead time issues and low performance compared to the score of Pharmaceuticals industry. Environmental management could not be measured using SCOR metrics at Plan Source stage due to limited supplier of BFM. Novelty : SCOR model was developed performance measurement integrated the supply chain scorecard for process control and result control. Type of Paper: Empirical Paper Keywords: Supply Chain Management; Performance Measurement; Indonesia Pharmaceutical Industry; SCOR


Author(s):  
Raysa Aleyzia ◽  
Hasan Yudie Sastra

Manajemen supply chain yang tidak maksimal akan mempengaruhi kinerja suatu perusahaan. Di Aceh Tengah terdapat suatu koperasi yaitu Koperasi Baitul Qiradh (KBQ) Baburrayyan yang sudah menerapkan manajemen supply chain. Koperasi ini bergerak di bisnis perdagangan biji kopi (green bean). Penelitian ini bertujuan untuk mengukur kinerja supply chain dari KBQ Baburrayyan. Metode yang digunakan adalah SCOR® dengan praktik perbaikan Convergence of SCOR® with Lean and Six Sigma. Target kinerja yang diperoleh untuk total cost to serve adalah sebesar 94,71% dari nilai target 65,00% dan untuk return on supply chain fixed asset adalah sebesar 1,60 dari nilai target 2,50. Hasil yang diperoleh dari penggunaan praktik tersebut adalah terdapat 8 akar penyebab waste di antaranya kurangnya tenaga pengawas, training/briefing belum maksimal, kurangnya kepedulian tentang pentingnya K3, layout yang kurang efisien, belum adanya unit penyuluhan, alat yang masih sederhana, pekerjaan yang monoton, dan tidak dilarang secara tegas.   Supply chain management that is not optimal will affect the performance of a company. In Central Aceh there is a cooperative namely Koperasi Baitul Qiradh (KBQ) Baburrayyan which has implemented supply chain management. This cooperative is engaged in the business of trading in green beans. This study aims to measure the supply chain performance of KBQ Baburrayyan. The method used is SCOR® with the practice of improving Convergence of SCOR® with Lean and Six Sigma. The performance target for total cost to serve is 94.71% of the target value of 65.00% and the return on supply chain fixed assets is 1.60 of the target value of 2.50. The results obtained from the use of the practice are that there are 8 root causes of waste including lack of supervisors, training / briefing is not maximal, lack of concern about the importance of K3, inefficient layouts, absence of extension units, simple tools, monotonous work, and not strictly prohibited.


2015 ◽  
Vol 77 (27) ◽  
Author(s):  
Chairul Saleh ◽  
Raisa Rahma Agitya ◽  
Huda Muhammad Badri ◽  
Baba Md. Deros

Sustainable supply chain management (SSCM) has appeared to be important in business practices in order to survive in the competition. Sustainable performance assessment, that includes economic, social, and environmental aspects need to be given due attention by the business players in order to understand the position of the company so that it can fulfill customer satisfaction. In this research, each of the aspects is measured using different methods. The Economic performance assessment is represented using the Supply Chain Operation Reference (SCOR) model that helps in measuring the success of a supply chain operation. It uses 15 indicators deemed relevant in the Make-to-Stock production typology that is distributed into five performance attributes. The economic assessment is then obtained through these performance attributes that result in 97.5% in agility, 92% in cost, 78.2% in reliability, 72% in asset management, and 40.67% in responsiveness. Meanwhile, the social performance assessment is directed at employee's welfare. Questionnaires are distributed to 30 employees to measure company's commitment to address their social issues. It results in a perfect score as 100% in fair salary, annual allowance, and training, while health insurance and safety equipment only cover 70% and 30%, respectively. The environmental aspect is noticed on the wastewater management, since it mainly contributes for company's waste. The assessment lies on the liquid contamination test and is compared to the maximum standard level, set by the government. Environmental assessment shows 76.8% in acidity, 71.93% in Biological Oxygen Demand (BOD), 33.15% in temperature, and 0% in both Total Suspended Solid (TSS) and Chemical Oxygen Demand (COD). While this research is focusing on improving the performance in the supply chain process (Economic aspect), which is the worst assessment in the economic aspect, which is responsiveness, it is selected to be improved to reach an optimum performance. Therefore, the operation-overlapping approach is applied in the scheduling of the production process to improve company’s responsiveness, which is from 40.67% to 60.67%.


Author(s):  
Siti Chairiyah Batubara ◽  
M. Syamsul Maarif ◽  
. Marimin ◽  
Hari Eko Irianto

<p align="center"><strong><em>ABSTRACT</em></strong></p><p><em>Designing and managing Industrial capture fisheries Supply Chain is complex and its faces socially bound uncertainties such as poor collaboration, communication and information sharing. Such complexity cannot be reduced through quantitative supply chain design and management techniques.  The aim of this study was design an industrial capture fisheries supply chain in Maluku Province using Soft System Methodology. </em><em>Multi Dimensional Scaling (MDS)and SCOR was applied in analyzing situational conditions related to the sustainability and performance of industrial capture fisheries. Analysis on capture fisheries shows in less sustainable category (43.91)and </em><em> </em><em>the performance of both fishermen and company indicate an excellent and good grade. </em><em>S</em><em>SM analysis generated root definitions:</em><em> </em><em>Ministry of Marine Fisheries, Department of Marine, regional institution and stakeholder of the supply chain (O) realize the sustainable fishing industry and implementation of reliable activities in the fisheries sector and competitive globally (W) which integrates all the units along supply chain and coordinate the flow of materials, information and finance ranging from such aspects : production, downstream industries (handling and processing), up to marketing (T) of the Fishermen, industries processing (C) on the entire supply chain through  effective and efficient mechanism (E) as well as coordination both center and regional institution (A) related to quality and standardization of fishery products, distribution, infrastructure, data and information on fisheries (T)". The supply chain management of sustainable fishing industry model was developed by 20 activties. </em><em>Improvement of Industrial capture fisheries supply chain in Maluku Province can be reached by doing activities within relevant system.</em><em></em></p><p class="TubuhTulisanAll"><strong><em>Keywords:</em></strong><strong><em> </em></strong><em>i</em><em>ndustrial capture fisheries, Multi Dimensional Scalling,</em><em> </em><em>SCOR</em><em>, </em><em>supply chain,</em><em> </em><em>SSM</em><em> </em><em></em></p><p align="center"><strong>ABSTRAK</strong></p>Merancang manajemen rantai pasok industri perikanan tangkap merupakan hal yang kompleks. Penelitian ini bertujuan mendisain model manajemen rantai pasok industri perikanan tangkap yang ideal di Propinsi Maluku. <em>Soft System Methodology</em> (SSM) digunakan sebagai pendekatan kajian yang didukung oleh <em>Multi Dimensional Scalling</em> (MDS) untuk mengukur keberlanjutan industri perikanan tangkap dan <em>Supply Chain Operation Reference</em>(SCOR) untuk menganalisis kinerja industri perikanan tangkap.  Hasil penelitian menunjukkan bahwa keberlanjutan industri perikanan tangkap berada pada kategori kurang berkelanjutan dan kinerja<p class="Abstrakisi">nelayan dan perusahaan berada pada kategori sangat baik dan baik. Analisis SSM menghasilkan <em>root definition</em> “Kementerian Kelautan Perikanan, Dinas Kelautan, PEMDA dan pelaku rantai pasok (O) mewujudkan industri perikanan tangkap yang berkelanjutan dan terselenggaranya aktivitas  di sektor perikanan yang andal dan mempunyai daya saing secara global (W) yang mengintegrasikan  semua unit dalam rantai pasok dan mengkoordinasikan  aliran material, informasi dan keuangan mulai dari aspek produksi, industri hilir (<em>handling dan processing</em>), hingga ke pemasaran (T) dari para Nelayan, industri-industri pengolah (C) pada seluruh rantai pasok  melalui mekanisme yang efektif dan efisien (E) serta koordinasi kelembagaan pusat dan daerah (A) terkait mutu dan standardisasi produk perikanan, distribusi, sarana prasarana, infrasrtuktur serta data dan informasi perikanan (T)”. Model manajemen rantai pasok industri perikanan tangkap di Propinsi Maluku dibangun atas 20 aktivitas. Perbaikan rantai pasok industri perikanan tangkap dapat dicapai dengan melakukan aktivitas-aktivitas dalam model konseptual yang dibangun.</p><strong>Kata kunci:</strong>  industri perikanan tangkap, <em>Multi Dimensional Scalling,</em><em> SCOR</em>,<em> </em>rantai pasok,<em>SSM </em>


2017 ◽  
Vol 22 (6) ◽  
pp. 473-485 ◽  
Author(s):  
Giuliano Almeida Marodin ◽  
Guilherme Luz Tortorella ◽  
Alejandro Germán Frank ◽  
Moacir Godinho Filho

Purpose The purpose of this paper is to understand the relationship between the implementation of Lean shop floor (LSF) practices and Lean supply chain management, and their effect on quality and inventory turnover. Design/methodology/approach A survey-based research method was conducted and data were collected from 110 plants located in Brazil. The research constructs were validated through rigorous procedures (unidimensionality and discriminant validity and reliability) through confirmatory factor analysis and two hypotheses were tested using ordinary least square regression. Findings The results indicate that: Lean supplier relationship positively moderates the effect of LSF practices on inventory turnover; Lean customer relationship negatively moderates the effect of LSF practices on inventory turnover; and Lean supplier relationship positively moderates the effect of LSF practices on quality. Originality/value From a theoretical perspective, the results of this study provide evidences supporting the importance of understanding the systemic relationships between Lean implementation at the shop floor and the firm’s relationships with supply chain partners, that was not tested before. As managerial implications, the results suggest that managers should take a decision to foster a Lean supply chain management depending on which performance metrics they need to improve: quality or inventory turnover.


2013 ◽  
Vol 25 (3) ◽  
pp. 39-50 ◽  
Author(s):  
Cassandra Elrod ◽  
Susan Murray ◽  
Sundeep Bande

Author(s):  
Jabulile R. Kunene ◽  
Dr, S. Govender

The Department of Human Settlements (DoHS) has over the years received reports on lack of proper implementation of the Supply Chain Management, in particular the management of movable assets processes. Asset Management is a sub-component within Supply Chain Management in the DoHS. Asset Management is responsible for the management of all movable assets procured by the department. Movable assets such as departmental vehicles, office furniture, computer sets, are used by the officials in performing their day-to-day functions. Officials in the Department are responsible for the management and safeguarding of the assets assigned to them. The research covered in this article aimed to investigate how the department manages its assets and complies with the transversal policies of Supply Chain Management (SCM), which deal with demand management, acquisition management, utilisation management and disposal management processes. The information covered within this research is from varying records, official documents and departmental policies, dealing directly with the problem at hand, especially the management and monitoring of movable assets. Varying methods of collecting and analysing data were used to achieve valid and reliable results. The researcher analysed and compared various information records that informed findings with regard to risk management and control measures, value for money, responsibility and accountability and intervention strategies that may bring about efficiency and effectiveness in the department with regard to management of movable assets. This was done to address the issue of audit queries received by the Department of Human Settlements.


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