scholarly journals Can Universities Improve their Competitiveness using Information Technology?

Rapid changes in information technology happen in today's era of Society 5.0 and the Industrial Revolution 4.0. Universities are expected to adapt to these changes to maintain their existence. This study examines the relationship between information technology use and organizational competitiveness in higher education. Quantitative data were collected from 29 private universities in Indonesia. Data analysis was performed using PLS-SEM. The results revealed that information technology, consisting of Information Quality, System Quality and Service Quality, had significant positive impact on the competitiveness of universities in Indonesia. This implies that it is necessary for universities to optimize the application of information technology in their business processes in order to improve competitiveness in the era of Society 5.0 and the Industrial Revolution 4.0.

2020 ◽  
Vol 8 (1) ◽  
pp. 21-30
Author(s):  
Wulan Dari ◽  
Lusa Indah Prahartiwi

The rapid development of information technology influences on all fields of the economy. One form of the development of information technology is about how consumers shop through online stores. Researchers need to do this research because nowadays there are many online stores that have developed in Indonesia. Researchers want to know how much influence the quality of information and service quality on customer satisfaction and make a positive contribution and make continuous purchases at the online store. This study uses the Delone and Mclean methods and with AMOS software. The purpose of this study is to analyze a number of hypotheses, which are: H1: System Quality has a positive effect on Use; H2: Use has a positive impact on net benefits; H3: System Quality has a positive impact on User Satisfaction; H4: User Satisfaction has a positive effect on Use; H5: Information Quality has a positive effect on Use; H6: Information Quality has a positive effect on User Satisfaction; H7: User Satisfaction has a positive effect on Net benefits; H8: System Quality has a positive effect on Information Quality; H9: Information Quality has a positive effect on System Quality. The test results can be seen that Quality System has a positive effect on User Satisfaction, this can be seen from the estimated value of 0.529, User Satisfaction has a positive effect on the Net benefits that can be seen from the estimated value of 1,146, and User Satisfaction has a positive effect on Use with an estimated value of 1,352. From the test results with the final research model that supports the hypothesis (H0) said that there is a relationship between variables with the level of satisfaction of the Sorabel Application to the Sorabel Application user as a medium for online purchases


2020 ◽  
Vol 8 (02) ◽  
pp. 1615-1625
Author(s):  
Hung NguyenThanh ◽  
Minh Thanh Do ◽  
Quang Trong Vu

In the context of 4th Industrial Revolution, the application of information technology to optimize business processes is more popular. Resource planning system (ERP) is applied by enterprises as an efficient solution to save costs and manage resources effectively. Besides, the application of ERP creates accounting benefits for end users. We conduct this study to determine the accounting benefits of ERP application. At the same time, we explore the relationship between these accounting benefit and user satisfaction. To achieve the aims of this research, the study employed empirical techniques like the Exploratory Factor Analysis (EFA) and Multiple Linear Regression. Research results show that a number of accounting benefits derived from the application of ERP that focus on the following four dimensions: operational, information technology, organizational, and management. The study provided evidence of the relationship between accounting benefits in terms of ERP application and user satisfaction as accountants.The study contributed to encourage Vietnamese enterprises to apply ERP to increase the value of accounting benefits. From there, these benefits contribute to providing timely and flexible information for management levels.


2021 ◽  
Author(s):  
Ibtesam Almutairi

BACKGROUND Telemedicine is a system using telecommunication technologies to diagnose, treat, and monitor patients by healthcare physicians and specialists in many developing countries such as Kuwait. Telemedicine services have proven to be successful in reporting and tracking patient records, delivering, real time monitoring, providing correct medications, and early detection of clinical decline. Covid-19 pandemic period have reinforced telemedicine system’s benefits even more in Kuwait. OBJECTIVE The objective of this study is to investigate factors influencing patients’ continuance intention to use telemedicine after the COVID-19 pandemic in the medical sector of Kuwait. METHODS The updated Delone and Maclean (2003) model was utilized to investigate the aforementioned factors. As such, this research applied quantitative research methods with a sample of 290 participants from patients in Dar Al Shifa Hospital, a private hospital in Kuwait which utilizes telemedical services called ‘Sehaty online’. The corresponding data was analyzed using SmartPLS. RESULTS The findings of this study revealed that the relationship of both telemedicine’s information quality and system quality with patient’s satisfaction are significant with (β = 0.377, t = 5.612, P < 0.001), (β = 0.295, t = 4.397, P < 0.001) respectively. While the relationship of service quality and patient’s satisfaction is not significant with (β = -0.056, t = 0.894, P > 0.05). patient’s satisfaction relationship with patients’ continuance intention to use telemedicine found to be significant with (β = 0.403, t = 8.732, P < 0.001). CONCLUSIONS It has been concluded that information quality and system quality have a positive and significant influence on patient’s satisfaction, whereas service quality has an insignificant influence on patient’s satisfaction. Also, patients’ continuance intention to use telemedicine is found to be significantly impacted by their satisfaction.


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