scholarly journals Sentiment Analysis and Summarization of Social Media Content using Topic Modeling

2020 ◽  
Vol 9 (3) ◽  
pp. 209-212
Keyword(s):  
Data Mining ◽  
Social Media ◽  
Sentiment Analysis ◽  
Topic Modeling ◽  
Opinion Mining ◽  
Text Documents ◽  
Topic Identification ◽  
Key Factor ◽  
Polarity Classification ◽  
Using Data

Explosion of Web 2.0 had made different social media platforms like Facebook, Twitter, Blogs, etc a data hub for the task of Data Mining. Sentiment Analysis or Opinion mining is an automated process of understanding an opinion expressed by customers. By using Data mining techniques, sentiment analysis helps in determining the polarity (Positive, Negative & Neutral) of views expressed by the end user. Nowadays there are terabytes of data available related to any topic then it can be advertising, politics and Survey Companies, etc. CSAT (Customer Satisfaction) is the key factor for this survey companies. In this paper, we used topic modeling by incorporating a LDA algorithm for finding the topics related to social media. We have used datasets of 900 records for analysis. By analysis, we found three important topics from Survey/Response dataset, which are Customers, Agents & Product/Services. Results depict the CSAT score according to Positive, Negative and Neutral response. We used topic modeling which is a statistical modeling technique. Topic modeling is a technique for categorization of text documents into different topics. This approach helps in better summarization of data according to the topic identification and depiction of polarity classification of sentiments expressed.

Polarity Classification of Arabic Sentiments

2016 ◽  
Vol 11 (3) ◽  
pp. 32-49 ◽  
Author(s):  
Mohammed N. Al-Kabi ◽  
Heider A. Wahsheh ◽  
Izzat M. Alsmadi
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Operating Characteristic ◽  
Opinion Mining ◽  
Online Social Network ◽  
The Social ◽  
Polarity Classification ◽  
Arabic Sentiment Analysis ◽  
Modern Standard

Sentiment Analysis/Opinion Mining is associated with social media and usually aims to automatically identify the polarities of different points of views of the users of the social media about different aspects of life. The polarity of a sentiment reflects the point view of its author about a certain issue. This study aims to present a new method to identify the polarity of Arabic reviews and comments whether they are written in Modern Standard Arabic (MSA), or one of the Arabic Dialects, and/or include Emoticons. The proposed method is called Detection of Arabic Sentiment Analysis Polarity (DASAP). A modest dataset of Arabic comments, posts, and reviews is collected from Online social network websites (i.e. Facebook, Blogs, YouTube, and Twitter). This dataset is used to evaluate the effectiveness of the proposed method (DASAP). Receiver Operating Characteristic (ROC) prediction quality measurements are used to evaluate the effectiveness of DASAP based on the collected dataset.

Exploring Public Response to COVID-19 on Weibo with LDA Topic Modeling and Sentiment Analysis

2020 ◽  
Vol 5 (1) ◽  
pp. 86-99
Author(s):  
Runbin Xie ◽  
Samuel Kai Wah Chu ◽  
Dickson Kak Wah Chiu ◽  
Yangshu Wang
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Topic Modeling ◽  
Latent Dirichlet Allocation ◽  
Opinion Mining ◽  
Disease Outbreaks ◽  
Semantic Networks ◽  
Web Crawler ◽  
Public Response ◽  
The Public

AbstractIt is necessary and important to understand public responses to crises, including disease outbreaks. Traditionally, surveys have played an essential role in collecting public opinion, while nowadays, with the increasing popularity of social media, mining social media data serves as another popular tool in opinion mining research. To understand the public response to COVID-19 on Weibo, this research collects 719,570 Weibo posts through a web crawler and analyzes the data with text mining techniques, including Latent Dirichlet Allocation (LDA) topic modeling and sentiment analysis. It is found that, in response to the COVID-19 outbreak, people learn about COVID-19, show their support for frontline warriors, encourage each other spiritually, and, in terms of taking preventive measures, express concerns about economic and life restoration, and so on. Analysis of sentiments and semantic networks further reveals that country media, as well as influential individuals and “self-media,” together contribute to the information spread of positive sentiment.

Convolutional Neural Network for Customer’s Opinion on Amazon Products

2019 ◽  
Vol 8 (3) ◽  
pp. 6634-6643 ◽  
Keyword(s):  
Neural Network ◽  
Convolutional Neural Network ◽  
Sentiment Analysis ◽  
Latent Dirichlet Allocation ◽  
Opinion Mining ◽  
Text Documents ◽  
Customer Churn ◽  
Learning Classifier ◽  
Review Spam

Opinion mining and sentiment analysis are valuable to extract the useful subjective information out of text documents. Predicting the customer’s opinion on amazon products has several benefits like reducing customer churn, agent monitoring, handling multiple customers, tracking overall customer satisfaction, quick escalations, and upselling opportunities. However, performing sentiment analysis is a challenging task for the researchers in order to find the users sentiments from the large datasets, because of its unstructured nature, slangs, misspells and abbreviations. To address this problem, a new proposed system is developed in this research study. Here, the proposed system comprises of four major phases; data collection, pre-processing, key word extraction, and classification. Initially, the input data were collected from the dataset: amazon customer review. After collecting the data, preprocessing was carried-out for enhancing the quality of collected data. The pre-processing phase comprises of three systems; lemmatization, review spam detection, and removal of stop-words and URLs. Then, an effective topic modelling approach Latent Dirichlet Allocation (LDA) along with modified Possibilistic Fuzzy C-Means (PFCM) was applied to extract the keywords and also helps in identifying the concerned topics. The extracted keywords were classified into three forms (positive, negative and neutral) by applying an effective machine learning classifier: Convolutional Neural Network (CNN). The experimental outcome showed that the proposed system enhanced the accuracy in sentiment analysis up to 6-20% related to the existing systems.

scholarly journals Social media and sentiment in bioenergy consultation

2016 ◽  
Vol 10 (1) ◽  
pp. 87-98 ◽  
Author(s):  
Victoria Uren ◽  
Daniel Wright ◽  
James Scott ◽  
Yulan He ◽  
Hassan Saif
Keyword(s):  
Social Media ◽  
New Media ◽  
Sentiment Analysis ◽  
Opinion Mining ◽  
Public Consultation ◽  
Short Paper ◽  
Consultation Process ◽  
Content Type ◽  
The Public ◽  
The Uk

Purpose – This paper aims to address the following challenge: the push to widen participation in public consultation suggests social media as an additional mechanism through which to engage the public. Bioenergy companies need to build their capacity to communicate in these new media and to monitor the attitudes of the public and opposition organizations towards energy development projects. Design/methodology/approach – This short paper outlines the planning issues bioenergy developments face and the main methods of communication used in the public consultation process in the UK. The potential role of social media in communication with stakeholders is identified. The capacity of sentiment analysis to mine opinions from social media is summarised and illustrated using a sample of tweets containing the term “bioenergy”. Findings – Social media have the potential to improve information flows between stakeholders and developers. Sentiment analysis is a viable methodology, which bioenergy companies should be using to measure public opinion in the consultation process. Preliminary analysis shows promising results. Research limitations/implications – Analysis is preliminary and based on a small dataset. It is intended only to illustrate the potential of sentiment analysis and not to draw general conclusions about the bioenergy sector. Social implications – Social media have the potential to open access to the consultation process and help bioenergy companies to make use of waste for energy developments. Originality/value – Opinion mining, though established in marketing and political analysis, is not yet systematically applied as a planning consultation tool. This is a missed opportunity.

scholarly journals PENGEMBANGAN INTELLIGENT DATA COLLECTOR UNTUK ANALISIS BIG DATA ARTIKEL BERITA ONLINE

2018 ◽  
Vol 3 (1) ◽  
pp. 49-59
Author(s):  
Zul Indra ◽  
Liza Trisnawati
Keyword(s):  
Data Mining ◽  
Big Data ◽  
Sentiment Analysis ◽  
Opinion Mining ◽  
Text Summarization ◽  
Data Collector

Big data  telah menjadi salah satu topik yg paling menarik dalam dunia teknologi informasi sekarang ini. Salah satu sumber big data yang tersedia dan bebas diakses adalah artikel berita online. Dalam sehari, sebuah situs berita populer bisa menghasilkan lebih dari 100 artikel berita baru. Bayangkan berapa banyak jumlah halaman berita yang tersedia untuk kita baca sekarang ini. Sementara itu, tahap awal untuk melakukan analisis big data terhadap artikel berita online adalah data storing dan preprocessing. Berdasarkan pemikiran tersebut maka perlu dikembangkan suatu aplikasi yang bisa mengumpulkan artikel berita online secara otomatis untuk kemudian di analisis lebih lanjut. Penelitian ini bermaksud mengembangkan suatu aplikasi yang diberi nama dengan intelligent data collector (IDC) yang memudahkan kita untuk mengumpulkan artikel berita online. Aplikasi IDC ini mengumpulkan artikel berita online kemudian melakukan preprocessing terhadap artikel-artikel tersebut dan menyimpannya dalam database lokal. Database ini kemudian bisa digunakan lebih lanjut untuk berrbagai macam data mining proses seperti opinion mining (sentiment analysis), topic classification, text summarization dan lain sebagainya.

scholarly journals Análise de discursos em notícias sobre homofobia, racismo e sexismo em comentários de portais brasileiros de notícias

2021 ◽  
Author(s):  
Lucas Rodrigues ◽  
Antonio Jacob Junior ◽  
Fábio Lobato
Keyword(s):  
Social Media ◽  
Natural Language Processing ◽  
Sentiment Analysis ◽  
Data Visualization ◽  
Language Processing ◽  
Topic Modeling ◽  
Hate Speech ◽  
Psychological Impact ◽  
Internet Service ◽  
General Law

Posts with defamatory content or hate speech are constantly foundon social media. The results for readers are numerous, not restrictedonly to the psychological impact, but also to the growth of thissocial phenomenon. With the General Law on the Protection ofPersonal Data and the Marco Civil da Internet, service providersbecame responsible for the content in their platforms. Consideringthe importance of this issue, this paper aims to analyze the contentpublished (news and comments) on the G1 News Portal with techniquesbased on data visualization and Natural Language Processing,such as sentiment analysis and topic modeling. The results showthat even with most of the comments being neutral or negative andclassified or not as hate speech, the majority of them were acceptedby the users.

scholarly journals ANALYSIS OF THESIS ADVISING PATTERN IN MASTER PROGRAM ON FACULTY OF AGRICULTURE IPB USING DATA MINING APPROACH

Edulib ◽  
2018 ◽  
Vol 8 (2) ◽  
pp. 194
Author(s):  
Lilis Syarifah ◽  
Imas Sukaesih Sitanggang ◽  
Pudji Muljono
Keyword(s):  
Data Mining ◽  
Upland Rice ◽  
Future Research ◽  
Rule Mining ◽  
Related Item ◽  
Text Documents ◽  
Master Program ◽  
R Language ◽  
Data Mining Approach ◽  
Using Data

The thesis is student study report which is accomplished as a requirement of graduation for Master program. Selecting study’s topic and advisors influence implementation of the study. Therefore, study’s topic is able to improve academic institution quality, however a large number of thesis documents on the repository cause difficulty to get information related to advisor’s expertness and the frequent or rare topic is former studied. Association rule mining can be used to mine information on the related item. This study aims to analyze advising patterns system in Master program on Agriculture based on supervisors and their topic research on metadata thesis of IPB repository and text documents of summary using data mining approach. The datas were collected from the repository of Bogor Agricultural University website and processed using R language programming. Pattern result of the reseach were that the most popular association on supervisor was occurred at support value of 0.00793 or equivalent to 7 theses and four popular topics were Botanical insecticide, Global warming, Upland Rice, and Land Use Change. The analysis result could be useful information to be reference or suggest future research or appropriate supervisor among agricultural.

Fake News Polarization for Sentiment Analysis

2022 ◽  
pp. 255-263
Author(s):  
Chirag Visani ◽  
Vishal Sorathiya ◽  
Sunil Lavadiya
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Sentiment Analysis ◽  
Online Social Networks ◽  
Opinion Mining ◽  
Easy Access ◽  
The Internet ◽  
Fake News ◽  
Social Media Networks ◽  
Sentiment Mining

The popularity of the internet has increased the use of e-commerce websites and news channels. Fake news has been around for many years, and with the arrival of social media and modern-day news at its peak, easy access to e-platform and exponential growth of the knowledge available on social media networks has made it intricate to differentiate between right and wrong information, which has caused large effects on the offline society already. A crucial goal in improving the trustworthiness of data in online social networks is to spot fake news so the detection of spam news becomes important. For sentiment mining, the authors specialise in leveraging Facebook, Twitter, and Whatsapp, the most prominent microblogging platforms. They illustrate how to assemble a corpus automatically for sentiment analysis and opinion mining. They create a sentiment classifier using the corpus that can classify between fake, real, and neutral opinions in a document.

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