scholarly journals Enterprise Resource Planning using Sentiment Examination

2019 ◽  
Vol 8 (3) ◽  
pp. 365-368
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Web Application ◽  
Client Satisfaction ◽  
Resource Planning ◽  
Successful Implementation ◽  
Erp System ◽  
Meeting Date ◽  
The Status ◽  
Bayes Algorithm

Enterprise Resource Planning(ERP) is a successful implementation to simplify the business process. The ERP system is an digitalized process of the company from manual updating to automated update.ERP system is a web-application that can be used by all the employees from anywhere and anytime where the data is stored in the centralized database and also ERP is used to assign the task to the particular user automatically based on reviews provided. The application mainly have 4 types of users namely Admin, Telecaller, Marketer and Developer. The admin has the authority to add employees, assign the roles and also has access to view all the information updated by different employee of the organization. The Telecaller will make calls to the client to fix the meeting and update the information in the application such as Name, address, meeting date etc. This information is visible to the marketer who will be meeting the client on the fixed date and discuss about the project. The marketer then update the status about the meeting in the application along with the client review. Based on client review, naïve bayes algorithm is used to classify the review into positive and negative review. If the review is positive then the project is directly assigned to the developer else if the review is negative the status is updated to the admin so that the admin can provide proposals or can fix meeting again for client satisfaction and confirmation. After developer get assigned to project, developer starts the project and send demo to the admin. The approval of the demo is done by admin then the developer completes the project and hosts the particular project. By this system the goal of digitalization and assigning the task to the employees automatically can be achieved.

Assessing ERP Learning (Management, Business Process, and Skills) and Attitudes

2013 ◽  
Vol 25 (2) ◽  
pp. 59-74 ◽  
Author(s):  
Timothy Paul Cronan ◽  
David E. Douglas
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Student Attitudes ◽  
Resource Planning ◽  
Simulation Game ◽  
Successful Implementation ◽  
Erp Systems ◽  
Erp System ◽  
Effective Training ◽  
Potential Benefits

Critical to successful implementation and maximizing the potential benefits of enterprise resource planning (ERP) systems are knowledgeable and skilled users. Effective training for the required knowledge and skills is both difficult and challenging. Focusing on the assessment of ERP learning, this research develops learning constructs based on Kang and Santhanam’s (2003-4) collaborative application learning model. A valid and reliable ERP learning instrument that can be used to measure ERP learning and attitudes toward ERP is presented. The ERP learning instrument consists of three constructs (16 items) to measure ERP learning (business process knowledge, enterprise systems management knowledge, and transaction skills) as well as measures of attitudes toward ERP (instrument available from the authors at no cost) . The results of the study indicate that an ERP simulation game enhanced student learning and influenced student attitudes toward an ERP system.

Smoothing Short Duration Capacity Problems in Enterprise Resource Planning (ERP) Systems: An Algorithmic Approach

2014 ◽  
Vol 933 ◽  
pp. 860-868
Author(s):  
Muneam Zamzeer Al-Magsoosi
Keyword(s):  
Short Duration ◽  
Enterprise Resource Planning ◽  
Lot Sizing ◽  
Environmental Parameters ◽  
Resource Planning ◽  
Successful Implementation ◽  
Erp Systems ◽  
Lot Size ◽  
Erp System ◽  
Order Release

Successful implementation of ERP systems should take full advantage of the access to information, but not be constrained by many of the deficiencies associated with infinite capacity scheduling methodologies. In this paper an algorithm is developed which improves the performance of the ERP system. Lot sizing decisions based on capacity availability are used as an instrument to integrate more effectively capacity requirements planning (CRP) and Material Requirements Planning (MRP). MRP is a planning tool for a sub-set of manufacturing system specially in hierarchal multi-product, multi-period and multi-stage production planning and inventory control system. The Vehicle used for this integration is planned order release (POR) quantity. The algorithm requires minimal deviation from the MRP logic. In this sequential process MRP first issues the action notices and then the algorithm analyses the capacity situation in the work centers. The algorithm scans all planned order release quantities of lower level items in the action bucket before orders are released to the shop. For each item a delta value is computed identifying the degree orders are contributing to capacity problems. This delta is specific to each POR. The POR causing the highest overload and the one passing through the lowest utilized work centers are selected for a lot size decrease, respectively, an increase. After identifying the candidates, a series of checks analyses the suitability of the candidates for that change. The planned order release quantities of more items can be performed. Projected capacity profile after iteration will be updated and capacity requirements over a short duration are smoothed. The experiments are performed with MAP/3000 as a simulation model for this study. The developed algorithm is added to MAP/3000 as additional subroutines. The design of the experiments consists of a base test identifying the significance of different environmental parameters of MRP systems and a main test which performs a detailed evaluation. The results are evaluated using analysis of variance techniques. Most ERP systems built on the historical development of MRP and CRP systems, and the assumption of infinite capacity is affecting the performance of those systems badly. This paper is presenting an algorithm to smooth capacity problems by using the existed capacity.

Enterprise Resource Planning (ERP) Maintenance Metrics for Management

2010 ◽  
pp. 538-544
Author(s):  
Celeste See-pui Ng
Keyword(s):  
Enterprise Resource Planning ◽  
Software Maintenance ◽  
Resource Planning ◽  
Erp System ◽  
Packaged Software ◽  
Standard Code ◽  
It Department ◽  
The Status ◽  
Implementation Costs ◽  
Software Lifecycle

A typical packaged software lifecycle, from the client-organization perspective, is packaged software selection followed by implementation, installation, training, and maintenance (that includes upgrades). Traditional software maintenance has been acknowledged by many researchers as the longest and most costly phase in the software lifecycle. This fact is no exception in the ERP packaged software maintenance context (Moore, 2005; Whiting, 2006). According to Ng, Gable, & Chan (2002, pg. 100) ERP maintenance is defined as “post-implementation activities related to the packaged application software undertaken by the client-organization from the time the system goes live (i.e., successfully implemented and transported to the production environment), until it is retired from an organization’s production system, to keep the system running; adapt to a changed environment in order to operate well; provide helps to the system users in using the system; realize benefits from the system (best business processes, enhanced system integration, cost reduction); and keep the system a supported-version and meet the vendor’s requirements for standard code. These activities include: implementing internal change-requests (initiated by an ERP-using organization’s system users and IT-staff); responding or handling usersupport requests (initiated by an ERP-using organization’s system users); upgrading to new versions/releases (introduced by the vendor); and performing patches (support provided by the vendor).” In order to achieve the abovementioned maintenance objectives of keeping the ERP system running, adapting the system to a new operating environment, and ensuring the system up to the vendor’s requirement for standard code; and realizing benefits such as competitive advantages from the system, the IT department staff has to collect some metrics or relevant data on patches and modifications done to the ERP system so that they can know or can tell the status and the performance of their maintenance activities. The authors in Fenton (1991), Fenton & Pfleeger (1997), and Florac (1992), agree that software maintenance data are useful for planning, assessment, tracking, and predictions on software maintenance. Although, there is a lot of literature on ERP, we find almost no literature on ERP maintenance metrics. Thus, this text is meant to provide some fundamental metrics on ERP patches and modifications which could be useful for ERP maintenance management in order to answer questions on the state of their ERP system, their patch implementation costs, and the ongoing maintenance costs for their previous modification or custom development.

The Factors Affecting Successful Implementation of ERP in Nanjing Manufacturing SMEs

2011 ◽  
Vol 2 (3) ◽  
pp. 15-26
Author(s):  
Xi Chen ◽  
Rapeepat Techakittiroj
Keyword(s):  
Enterprise Resource Planning ◽  
High Speed ◽  
Resource Planning ◽  
Management Model ◽  
Successful Implementation ◽  
Erp Implementation ◽  
Factors Affecting ◽  
Erp System ◽  
National Corporation ◽  
Implementation Factors

Enterprise Resource Planning (ERP) system in companies can be implemented to Multi National Corporation (MNC), Larger Enterprise, and Small & Medium-sized Enterprises (SMEs). In China, 99% of all companies can be categorized as SMEs. With a decade of high-speed economy development after entering the 21st century, traditional Chinese SMEs want to find a new management model to improve work efficiency and increase business opportunities. This study finds the factors affecting the diffusion and successful implementation of ERP in Chinese Nanjing manufacturing SMEs. It will lead to the conclusion that ERP investment and implementation, which could be used as project guideline by the management of SMEs or companies that adopt ERP in intend to implement them. The objective is to provide Nanjing’s SMEs implementing ERP with knowledge about ERP implementation factors.

Feral Systems and Other Factors Influencing the Success of Global ERP Implementations

2011 ◽  
pp. 1748-1767 ◽  
Author(s):  
Don Kerr
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Relevant Literature ◽  
Resource Planning ◽  
Successful Implementation ◽  
Future Directions ◽  
Erp System ◽  
Factors Influencing

In this chapter we look at the factors that influence the successful implementation of a global enterprise resource planning (ERP) system. We identify 12 issues that need to be considered when implementing such systems. Each one of these issues is expanded upon with relevant literature and examples. In this chapter we also look at factors that lead to the development of information systems by employees in addition to or outside the implemented ERP. We introduce the concept of feral systems to explain this phenomenon. Other factors such as employee mistrust of the system are also discussed. Finally we look at future directions with respect to ERP implementations.

Research and Implementation of Component Based Process Reconstruction in ERP System

2011 ◽  
Vol 271-273 ◽  
pp. 1078-1081
Author(s):  
Yi Qun Chen ◽  
Li Qiu Zhang
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Business Process Reengineering ◽  
Resource Planning ◽  
Management Tool ◽  
Process Reengineering ◽  
Erp System ◽  
Work Mechanism ◽  
Process Reconstruction ◽  
Effective Service

ERP-Enterprise Resource Planning is an advanced management tool, which can provide effective service for enterprise purchasing manufacturing, marketing and goods circulation etc. The fast changes of market and drastic competition between enterprises request ERP system can support enterprise Business Process Reengineering and reconstructed business process. This paper analyzes the disadvantages of traditional ERP system, the request of Business Process Reengineering, then brings forward a workflow based method for analyzing, building, developing and executing ERP system. The research of this thesis is built on J2EE application platform, the application model, component implementing and work mechanism of workflow in ERP system.

scholarly journals ERP Sand Clock Barriers and Antecedents Model: From the Lens of Task Technology Fit Theory.

2018 ◽  
pp. 970-983
Author(s):  
Sharina Tajul Urus ◽  
Tuan Zainun Tuan Mat ◽  
Sharifah Nazatul Faiza Syed Mustapha Nazri ◽  
Fadzlina Mohd Fahmi
Keyword(s):  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Resource Planning ◽  
Successful Implementation ◽  
Structured Interviews ◽  
Implementation Phase ◽  
Erp System ◽  
System Usage ◽  
Technology Affordance ◽  
Task Technology Fit

The deployment of Enterprise Resource Planning (ERP) systems worldwide has become an evidence of the unprecedented movement towards integration of information technologies. The importance of continuance usage during the post implementation stage should not be neglected as to secure an optimal advantages offered by ERP system, that is achieved through minimizing ERP system usage barriers. As such, successful implementation of an ERP system does not necessarily guarantee that the system will be comprehensively used or accepted by users of the system. ERP benefits can only be realised and sustained if users continue to have favourable experiences in using the system. While many previous studies have examined ERP system during the implementation phase, only a few have revealed barriers to ERP usage as well its antecedent factors during the post-implementation phase. The purpose of this paper is to determine ERP system usage barriers and unearth the root causes to the barriers. To achieve the aim, this research was guided by the ‘soft-positivism’ paradigm, a paradigm that combines elements of positivism and interpretivism. By using this paradigm, the investigator brought certain prior expectations to the data analysis which are consistent with positivist research and which also build rich explanations from the data, consistent with the interpretive assumption. Based upon the lens of Task Technology Fit theory, this study adopts a qualitative method using multiple case studies. Three Malaysian organisations that had implemented ERP were investigated by conducting 30 semi–structured interviews and reviewing archival records and documents. The interviews were guided by the research objectives. Data were analysed by using open and thematic coding.The finding indicated four major areas of ERP usage problems: system, data, and technical infrastructure and interface problems. Besides that, several antecedent factors to the problems were identified. These factors fall into four major categories: organisation, user, task and technology, and include lack of support from either external or internal expertise, lack of individual strength and limited technology affordance. The outcome of this study was encapsulated in the form of the ERP Sand Clock Barriers and Antecedents Model.The paper contributes to post-implementation ERP system literature by stressing the complex relationships between usage barriers and antecedent factors. By identifying the underlying causes of SAP usage barriers, it could become the motivating factor for individual users to undertake reflective feedback and to achieve extended use of the implemented ERP system.

scholarly journals An Analysis of Enterprise Resource Planning System Usage to Improve Business Process Performance

2021 ◽  
Vol 19 (1) ◽  
pp. 65-69
Author(s):  
Sobia Saeed Muhammad Qasim ◽  
Muhammad Ali Memon ◽  
Muhammad Ali Nizamani ◽  
Pardeep Kumar ◽  
Muhammad Qasim
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Individual Performance ◽  
Planning System ◽  
Process Performance ◽  
Erp Implementation ◽  
Erp System ◽  
Organizational Resistance ◽  
Business Process Performance

Enterprise Resource Planning (ERP) is an information system which integrates business functions and processes. ERP systems are widely used in different commercial organizations and industries. For a number of reasons, ERP can be the cause of success in an organization and help improve individual’s performance in an organization by supporting better decision making. It is especially useful in helping an organization improve its productivity, reduce its operational cost and improve quality by efficient use of resources and effective communication. ERP implementation strategy greatly influences an industry‘s business process performance and can help lower organizational resistance to it. It also plays a vital role for business process performance because there is a passionate reaction to ERP that is a characteristic response to change connected with new innovation in an organization. This work is conducted to evaluate the ERP implementation and its influence on enterprise infrastructure, especially how the business performance is improved. The method used in this study is survey based, using interviews from more than 100 experts from different organizations in Karachi, Pakistan. The results show significant role of ERP system in raising business process performance of the organizations. Overall, ERP system impacts heavily an industry in terms of business process performance and also helps improve individual performance, considering how organizational resistance is managed using various strategies and communicating well.

Enhancing Functional Fit with Continuous Training During the ERP Post-Implementation Phase

2013 ◽  
Vol 5 (2) ◽  
pp. 30-45 ◽  
Author(s):  
Biswadip Ghosh ◽  
Tom Yoon ◽  
Janos Fustos
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Business Processes ◽  
Resource Planning ◽  
Erp Systems ◽  
Continuous Training ◽  
Implementation Phase ◽  
Erp System ◽  
User Training ◽  
Training Resources

Enterprise Resource Planning (ERP) systems, such as SAP, feature a rich set of integrated business applications. However, to maximize the long term benefits from ERP implementations, organizations need to careful manage the post-implementation phase and focus on supporting end users to achieve better fit between their business processes and the ERP system features. This study develops a research model based on the resource-based view (RBV) of the firm and finds support for a positive and complementary relationship between continuous training resources, functional fit capability and business process success. An increase in continuous training resources increases the functional fit capability for the organization and is seen to improve business process success. The results support the need to focus on continuous end user training throughout the post implementation phase as a key contributor to ERP systems success for any organization.

Enterprise Resource Planning (ERP) Maintenance Metrics for Management

2010 ◽  
pp. 1392-1397
Author(s):  
Celeste See-pui Ng
Keyword(s):  
Enterprise Resource Planning ◽  
Software Maintenance ◽  
Resource Planning ◽  
Erp System ◽  
Packaged Software ◽  
Standard Code ◽  
It Department ◽  
The Status ◽  
Implementation Costs ◽  
Software Lifecycle

A typical packaged software lifecycle, from the client-organization perspective, is packaged software selection followed by implementation, installation, training, and maintenance (that includes upgrades). Traditional software maintenance has been acknowledged by many researchers as the longest and most costly phase in the software lifecycle. This fact is no exception in the ERP packaged software maintenance context (Moore, 2005; Whiting, 2006). According to Ng, Gable, & Chan (2002, pg. 100) ERP maintenance is defined as “post-implementation activities related to the packaged application software undertaken by the client-organization from the time the system goes live (i.e., successfully implemented and transported to the production environment), until it is retired from an organization’s production system, to keep the system running; adapt to a changed environment in order to operate well; provide helps to the system users in using the system; realize benefits from the system (best business processes, enhanced system integration, cost reduction); and keep the system a supported-version and meet the vendor’s requirements for standard code. These activities include: implementing internal change-requests (initiated by an ERP-using organization’s system users and IT-staff); responding or handling usersupport requests (initiated by an ERP-using organization’s system users); upgrading to new versions/releases (introduced by the vendor); and performing patches (support provided by the vendor).” In order to achieve the abovementioned maintenance objectives of keeping the ERP system running, adapting the system to a new operating environment, and ensuring the system up to the vendor’s requirement for standard code; and realizing benefits such as competitive advantages from the system, the IT department staff has to collect some metrics or relevant data on patches and modifications done to the ERP system so that they can know or can tell the status and the performance of their maintenance activities. The authors in Fenton (1991), Fenton & Pfleeger (1997), and Florac (1992), agree that software maintenance data are useful for planning, assessment, tracking, and predictions on software maintenance. Although, there is a lot of literature on ERP, we find almost no literature on ERP maintenance metrics. Thus, this text is meant to provide some fundamental metrics on ERP patches and modifications which could be useful for ERP maintenance management in order to answer questions on the state of their ERP system, their patch implementation costs, and the ongoing maintenance costs for their previous modification or custom development.

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