scholarly journals LAYANAN TEKNOLOGI INFORMASI E-GOVERNMENT MENGGUNAKAN FRAMEWORK INFORMATIONTECHNOLOGY INFRASTRUCTURE LIBRARY V.3 (ITIL V.3) DOMAINSERVICE TRANSITION (STUDI KASUS PEMDA KABUPATEN KARAWANG)

2019 ◽  
Vol 4 (1) ◽  
pp. 1-12
Author(s):  
Shofa Shofia Hilabi ◽  
Baenil Huda
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Change Management ◽  
Transition Planning ◽  
Configuration Management ◽  
Management Service ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure ◽  
Good Government ◽  
Service Transition

Teknologi Informasi saat ini sudah menjadi kebutuhan inti suatu organisasi dan bukan hanyas sebagai alat pendukung. Pemerintah daerah tetapi juga sebagai instansi pemerintahan, menjadikan Teknologi Informasi sebagai salah satu visi dan misi yang perlu dicapai. Dalam rangka mencapai good government berdasarkan Peraturan Menkominfo No. 41 Tahun 2007, dibutuhkan suatu pengelolaan TI agar dapat memastikan investasi TI menambah value dan selaras dengan tujuan instansi. Pemerintah saat ini belum memiliki prosedur dan kebijakan yang mengatur tentang pengelolaan layanan TI. Oleh karena itu penelitian ini dilakukan untuk membahas tentang service E-Transition layanan Tekologi Informasi E-Goverrment., menggunakan framework Information Technology Infrastructure Library V.3 (ITIL V.3) dengan domain Service Transition. Penelitian ini akan memberikan informasi tentang layanan (Service) dari sistem E-Government yang dapat dikterapkan di E-Government Kabupaten Karawang. Domain Service Transition ITIL V.3 ini memiliki 7 proses, yaitu transition planning and support, change management, release and deployment management, service asset and n configuration management, service valudation and testing,evaluation, dan knowledge management. E-Goverment. Tujuan dari Service Transition ini adalah memberikan layanan (Service) dari service SIMDA (Sistim Informasi Daerah) menjadi Teknologi E-Government. E-Government merupakan suatu service/layanan yang sangat penting bagi lembaga, pemerintahan sebagai suatu nilai dan tolak ukur keberhasilan penegelolaan administratif pemerintahan agar menjadi lebih baik, dan dapat mendukung pencapaian rencana strategis pemerintah untuk mencapai saran visi, misi dan tujuan lembaga tersebut, begitu halnya dengan Pemerintahan Daerah Kabupaten Karawang. Hasil dari penelitian E-Service inii adalah sebuah kebijakan TI dan 5 prosedur terkait proses-proses di ITIL yang menjadi prioritas.

Managing Information Technology Component of Knowledge Management

2008 ◽  
pp. 2774-2795 ◽  
Author(s):  
Adekunle Okunoye
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Core Competencies ◽  
The Other ◽  
Technology Infrastructure ◽  
Organizational Variables ◽  
Information Technology Infrastructure ◽  
Knowledge Processes ◽  
Organizational Information

Information technology and social-cultural, organizational variables are considered major components to support knowledge processes in knowledge management. These components have to be carefully managed and be supported in balanced proportion for organization to create and retain greater value from their core competencies. The peculiar situation of developing countries, where there is lack of adequate information technology infrastructure, emphasizes the importance of strategic management of organizational information technology. Using a case study, we discuss the possibility of outsourcing the management of the information technology in order to have more focus on the other components in knowledge management.

Client/Server and the Knowledge Directory

2011 ◽  
pp. 187-194
Author(s):  
Stuart D. Galup ◽  
Ronald Dattero
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Technology Infrastructure ◽  
Client Server ◽  
Information Technology Infrastructure ◽  
Server Architecture ◽  
Client Server Architecture

Developing and supporting knowledge management systems that seamlessly integrate with the existing information technology infrastructure is a major challenge. This development requires the functionality to locate and disseminate knowledge. An integral part of this requirement is the knowledge directory - a layered component accessible by any knowledge requester that can direct the knowledge requester to the location of the knowledge, in whichever format it may exist. This chapter discusses a client/server architecture that employs the knowledge directory to support the development and ongoing maintenance of knowledge management systems.

Managing Information Technology Component of Knowledge Management

2011 ◽  
pp. 2670-2679
Author(s):  
Adekunle Okunoye
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Core Competencies ◽  
The Other ◽  
Technology Infrastructure ◽  
Organizational Variables ◽  
Information Technology Infrastructure ◽  
Knowledge Processes ◽  
Organizational Information

Information technology and social-cultural, organizational variables are considered major components to support knowledge processes in knowledge management. These components have to be carefully managed and be supported in balanced proportion for organization to create and retain greater value from their core competencies. The peculiar situation of developing countries, where there is lack of adequate information technology infrastructure, emphasizes the importance of strategic management of organizational information technology. Using a case study, we discuss the possibility of outsourcing the management of the information technology in order to have more focus on the other components in knowledge management.

Managing Information Technology Component of Knowledge Management

2003 ◽  
pp. 116-126
Author(s):  
Adekunle Okunoye
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Core Competencies ◽  
The Other ◽  
Technology Infrastructure ◽  
Organizational Variables ◽  
Information Technology Infrastructure ◽  
Knowledge Processes ◽  
Organizational Information

Information technology and social-cultural, organizational variables are considered major components to support knowledge processes in knowledge management. These components have to be carefully managed and be supported in balanced proportion for organization to create and retain greater value from their core competencies. The peculiar situation of developing countries, where there is lack of adequate information technology infrastructure, emphasizes the importance of strategic management of organizational information technology. Using a case study, we discuss the possibility of outsourcing the management of the information technology in order to have more focus on the other components in knowledge management.

Shilling & Smith Acquisition of Xteria Inc.: Data Center Technology Leasing

2017 ◽  
pp. 1-9
Author(s):  
Mark Jeffery ◽  
Cassidy Shield ◽  
H. Nevin Ekici ◽  
Mike Conley
Keyword(s):  
Information Technology ◽  
Data Center ◽  
Credit Card ◽  
It Infrastructure ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure ◽  
Secondary Objective ◽  
Useful Life ◽  
Strategic Context ◽  
A Company

The case centers on Shilling & Smith's acquisition of Xteria Inc. and the resulting need to quickly scale the company's IT infrastructure to accommodate the acquisition. The case is based on a real leasing problem faced by a major retail firm in the Chicago area when it purchased a small credit card processing firm and scaled the operations to handle the retail firm's credit card transactions. The CIO of Shilling & Smith needs to determine which lease option is the best means of providing the technical infrastructure needed to support the firm after the acquisition of Xteria. Several issues will drive this decision, including the value and useful life of the equipment, as well as the strategic context of the firm. This case examines how to evaluate different lease options when acquiring data center information technology infrastructure. Specifically, the case addresses software vs. hardware leasing, different lease terms, and choosing between different lease structures depending on the strategy and needs of a company. This case enables students to understand the different types of technology leases and in which situations these leases would be employed.The Shilling & Smith case examines how to evaluate different lease options when acquiring data center information technology infrastructure. Specifically, students learn software vs. hardware leasing, different lease terms, and how to choose between different lease structures depending on the strategy and needs of the company. A secondary objective of the case is to teach students the important components and relative costs of information technology infrastructure.

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