EVALUATING THE PERFORMANCE OF INDIAN PUBLIC SECTOR BANKS AND PRIVATE SECTOR BANKS - A COMPARATIVE STUDY

2020 ◽  
Vol 33 (03) ◽  
Author(s):  
Sathya Narayana Sharma K ◽  
◽  
Ankit Gupta ◽  
2020 ◽  
Vol 11 (2) ◽  
pp. 1
Author(s):  
Pushkala Narasimhan ◽  
K. A. Venkatesh ◽  
J. Mahamayi

<p>Quiet Life Hypothesis is a concept which ensures the players in an industry achieving and attaining the highest market share. But Quiet life is also possible with the very strong strategic and efficient leadership at CEO level of any organisation. Their tenure makes the organisation to emerge as industry’s behemoth like SBI. The QLH is tested in the Banking sector especially State Bank of India. Nevertheless, to say Ms. Arundhati Bhattacharya took over as CEO of SBI in Oct, 2013 and with her extended tenure till Oct 2017, she made SBI as the most efficient bank among all public sector banks in handling demonetisation, GST and implementing the road map of merger of all associate banks of SBI and Bharatiya Mahila Bank. The legacy of Ms. Arundhati left SBI in an extremely strategically stronger position than before she became CEO. This paper reveals that the exit of hers made SBI reap the benefits of Quiet Life in comparisons with other public and private sector banks in India.</p>


Author(s):  
R. Arumugarajan

Banks are considered as vehicle of finance in a nation. The finance should be given all the parts of country in the perfect manner. Thus, lots of banks are allowed to run their business. Due to privatisation, many of the private party also enter in to banking sector. Thus, the customers have different kinds of banks. So the satisfaction of customers has very vital role among the bankers. Here the factors influencing on satisfaction of customers is analysed and private banking sector gives high satisfaction than public sector banks.


2019 ◽  
Vol 8 (2S11) ◽  
pp. 3089-3095

Indian banking sector is going through a massive transformation day by day with the advancement of Information and communication Technology and impact of digitization in the banking industry. After the core banking system, banks have moved further to reap the benefits of internet and mobile banking. In order to engage more customers anywhere and anytime without visiting the brick and mortar branches, the banks have now introduced the social media banking. Most of the people are already active in different social media platforms, so banks have grabbed that opportunity to reach people easily and provide services through social media. This paper has made an attempt to analyze the engagement of social media customers in different banks including public and private sector with reference to facebook bank page. The results show that most of the banks have presence on popular social media platforms. With respect to the engagement of customer to all facebook posts during the study period, public sector banks are posting more on their respective facebook page but the customers’ likes as well as dislikes are more for SBI, ICICI and AXIS. In case of shares and comments, SBI and PNB have more and are increasing continuously as these two banks post more on their respective facebook pages. But with respect to customer engagement per facebook post during the study period, customers are engaged more with private sector banks. And it can be said that regarding overall customer engagement people are more engaged with private sector over public sector banks.


2019 ◽  
Vol 7 (3) ◽  
pp. 51-57
Author(s):  
P Vanitha Malarvizhi ◽  
A Angel

In today’s modernized world everybody prefer to avail gold loan as it can be availed within the short duration from Banking institution and Non-Banking Financing institution where the preference to other credit was comparatively lesser as it consumes time. This research study is related to a comparative survey of the gold loan offered by Public sector Banks and Non-Banking Financing Companies in Madurai. This study is focused on the preference of the borrowers in availing the gold loan, the awareness level of borrowers about lending norms, factors influencing borrowers to avail the gold loan, problems faced by the borrowers while availing gold loan and satisfaction level of borrowers towards Public sector Banks and Non-Banking Financing Companies in availing gold loan. An attempt has been made to collect information from 107 respondents from the borrowers of gold loan from Public sector Banks and Non-Banking Financing Companies in Madurai city. The data collected using an appropriate questionnaire were analyzed and interpreted using statistical techniques, and also the testing of the hypothesis was done, and conclusions arrived at whether the theories were accepted or rejected.


Paradigm ◽  
2019 ◽  
Vol 23 (2) ◽  
pp. 197-218
Author(s):  
Meena Sharma ◽  
Manish Didwania ◽  
D. Suresh Kumar

This research paper inspects the comparative performance evaluation of banks sponsored Indian mutual funds using traditional measure. The data comprises 166 open-ended equity, debt, liquid and equity linked saving schemes (tax savings) schemes during the period of April 2006–March 2017. The evidence shows that all sample schemes are well diversified. Public sector banks sponsored get first ranked because good return, all positive and diversified schemes and efficient performance of portfolio management as compared to Private sector and UTI banks sponsored mutual funds.


2019 ◽  
Vol 26 (1) ◽  
pp. 28-54
Author(s):  
Nikhil Garg

Indian government has infused `250,000 million in the year 2016 and 2017 followed by `100,000 million within the year 2018 and 2019 with an inspiration of reducing the non-performing assets (NPAs) levels of public sector banks (PSBs). Figuring among the top 20 banks with the highest gross non-performing asset (GNPA) ratios, according to CARE Ratings’ analysis of the first quarter results of 38 banks, PSBs are more stressed than their private sector counterparts. On a quarter-on-quarter basis, the increase in NPAs has been the highest in Quarter 1 FY18 witnessing a rise of 16.6 per cent, achieving `8,293,380 million as of June 2017. This study is an effort to study the impact of NPAs, causes, suggestive measures and the need of recapitalisation of PSBs to tackle the crisis. It further suggests a standardised model which can help banks to keep in check of additional capital required for maintaining minimum CET 1 as per regulatory norms.


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