scholarly journals Technological, Organizational and Environmental Framework for Digital Transformation in South African Financial Service Providers

2020 ◽  
Vol 5 (5) ◽  
pp. 180-196
Author(s):  
Michael Makgale Modiba ◽  
Ray M Kekwaletswe
Keyword(s):  
South African ◽  
Service Provider ◽  
Service Providers ◽  
Research Problem ◽  
Financial Service ◽  
Digital Transformation ◽  
Contextual Influences ◽  
Business Transformation ◽  
Financial Service Provider

This paper addresses technological, organizational and environmental contexts as experienced within South African Financial Service Providers, with respect to digital transformation. Although digital transformation is well studied, the research problem is that literature inadequately addresses how these three contexts manifest and play a role as financial service providers transform to digital business. Informed by interpretivist philosophy stance and case study strategy, this paper shows how digital transformation is enabled or inhibited by contextual influences. The paper argues that digital transformation ought to manifest cognizant of the context in which the financial service provider finds itself. To this point, the paper conceptualises a framework that may help in the digital business transformation.

Quality Quandaries: Deploying Operational Excellence at a Financial Service Provider

2013 ◽  
Vol 25 (3) ◽  
pp. 298-306 ◽  
Author(s):  
Jeroen de Mast ◽  
Benjamin P. H. Kemper ◽  
Astrid Wiltjer ◽  
Ronald J. M. M. Does
Keyword(s):  
Service Provider ◽  
Financial Service ◽  
Financial Service Provider ◽  
Operational Excellence

The Interplay of Agents in Improvising Telecommunication Infrastructures' Services to Rural Community of South Africa

2015 ◽  
pp. 208-225
Author(s):  
Sharol Mkhomazi
Keyword(s):  
South Africa ◽  
Rural Communities ◽  
South African ◽  
Service Provider ◽  
Rural Areas ◽  
Service Providers ◽  
Telecommunication Network ◽  
Structuration Theory ◽  
Telecommunication Service ◽  
Network Service Provider

The deployment of telecommunication infrastructures is a challenge in many parts of South Africa particularly in the rural areas. The challenge has impact of communities' members as they do not have network coverage for Internet in some areas. The challenge gets worse with individual telecommunication service provider. Hence there is technological proposal for sharing of infrastructure by the service providers. However, the sharing of infrastructure is not as easy as notion by many individuals and groups institutions included. The article presents findings from a study on how a South African telecommunication network service provider could deploy shared infrastructures in the country's rural communities. The sharing of infrastructure is described by the structure and actions of agents within the infrastructure sharing process. Structuration theory was employed as a lens in the data analysis. The key findings include insufficient distribution of infrastructure, ownership responsibility, competitiveness, infrastructure deployment cost, and signification of regulation.

Cloud Computing Service Provider Business Model Success Characteristics

2022 ◽  
pp. 124-148
Author(s):  
Ignitia Motjolopane ◽  
Tshinakaho Relebogile Seaba
Keyword(s):  
Higher Education ◽  
Cloud Computing ◽  
Service Provider ◽  
Business Models ◽  
Service Providers ◽  
Higher Education Institutions ◽  
Digital Transformation ◽  
Cloud Computing Service ◽  
Information Technology Services ◽  
Successful Business

In a digital arena, information technology services provision is shifting to a cloud computing ecosystem. Cloud computing is an enabler for digital transformation with cloud computing service providers central to the digital transformation of both companies and higher education. As cloud computing service providers play the role of an ‘architect' for companies as supply chain is digitised and in supporting higher education institutions striving to deliver user-focused services in the face of increasing competition, an understanding of successful characteristics of cloud computing service provider business models is of main interest for providers and may also be of value for companies and higher education institutions when selecting cloud computing service providers. Despite the importance of cloud computing service providers' business models, information systems literature has provided limited analysis on the characteristics of successful business models. As such, the chapter aims to contribute to the emerging research on characteristics of successful business models.

scholarly journals Fintech Indonesia User Legal Protection in Balance Borrowing Money Based on Information Technology

2018 ◽  
Vol 54 ◽  
pp. 06003 ◽  
Author(s):  
Sulistyandari
Keyword(s):  
Information Technology ◽  
Law Enforcement ◽  
Service Provider ◽  
Financial Services ◽  
Legal Protection ◽  
Financial Service ◽  
Financial Service Provider ◽  
Settlement Of Disputes ◽  
Settlement Of Dispute

The growth of FinTech companies in Indonesia is very rapid, currently, there are 142 FinTech Companies in Indonesia. The Financial Services Authority (OJK) continues to encourage the development of information technology-based financial service provider company (FinTech). OJK considers that the more number of FinTech companies, the better it would be. It is important to pay attention to legal protection for FinTech Users, because lending and borrowing services-based information technology has the potential to cause harm to FinTech users, besides being done online, the lender and recipient of the loan do not know each other, and there is no collateral in information technology-based lending and borrowing services. This paper discusses the legal protection of FinTech Users in information technology-based lending and borrowing services, and settlement of dispute in the event of a dispute between FinTech Companies and FinTech Indonesia Users. Legal protection for FinTech Users is provided in agreements made between FinTech Indonesia Companies and FinTech Users and law enforcement OJK Regulation No. 77/POJK.01/2016 The settlement of disputes by complaining to the FinTech Company, to the Financial Services Authority (OJK) or claiming through the General Court.

Use of Mobile Telephones among Small-Scale Goods and Service Providers in Shillong, India

2015 ◽  
Vol 14 (6) ◽  
pp. 619-645
Author(s):  
Devomitra Choudhury
Keyword(s):  
Communication Technology ◽  
Mobile Device ◽  
Service Provider ◽  
Service Providers ◽  
Small Scale ◽  
Urban Place ◽  
Perishable Items ◽  
Mobile Telephones ◽  
Business Opportunities

The study, carried out in Shillong, the capital of Meghalaya, was selected as a case study of the use of mobile telephones among small-scale goods and service providers in a relatively slowly moving urban place like Shillong. The study attempts to observe different sectors of traders and goods and service providers of perishable and non-perishable items using mobile telephones. The attempt is to see if the mobile device has evolved as a grand tool to overcome various obstacles in the expansion and extension of livelihood and business opportunities, and understand the how changes in communication technology have an enabling influence in people’s business lives—as a resource for increasing clientele, improving sales, and connecting to new markets, buyers and vendors. Differences are greatly found to lie in the type of goods and service provider, types of clientele being targeted (local versus international) and scale of operations.

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