scholarly journals DEVELOPMENT OF PERFORMANCE EVALUATION INDICATORS FOR SOCIAL ENTERPRISES: THE USE OF DELPHI TECHNIQUE

2021 ◽  
Vol 22 (6) ◽  
pp. 1396-1415
Author(s):  
Petra Taušl Procházková ◽  
Marta Nosková ◽  
Kristýna Machová ◽  
Veronika Velíšková

Social enterprises have become a natural part of the economy. Their importance is significantly increasing, as well as the need to evaluate their performance. There are different points of view on the indicators and methods used to evaluate their performance and they often lack simplicity and are costly and time consuming. Thus, this study aims to identify and discuss performance evaluation indicators for social enterprises with particular focus on identifying a set of indicators that might be applied without placing high demands on each social enterprise. A two-phase approach was adopted and applied in the Czech social entrepreneurship environment. First, the Delphi technique was used to get a set of indicators for each of the areas of the triple bottom line principles. Consequently, an empirical examination of these indicators using a set of social enterprises was conducted. Final results were determined using Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). As a result, a set of twelve indicators that cover social, economic, environmental and local areas are proposed. These indicators reflect the opinions of experts in the field as well as their practical usefulness, which is discussed at the end of the paper.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiaohui Zhan ◽  
Yun Liu

Purpose The topic of employees’ unethical pro-organizational behavior (UPB) has attracted more and more interest in both practice and academic fields. However, previous studies have mainly investigated the antecedents of UPB and little research has discussed the outcome variables. This study aims to provide a comprehensive understanding of the effect mechanism of UPB on employee performance evaluation rated by a supervisor through a leader-member exchange (LMX) and the moderating role of supervisor bottom-line mentality (BLM). Design/methodology/approach This study used a sample consisting of 304 employees and 96 supervisors in several manufacturing firms in China. The authors used hierarchical linear modeling to test the hypotheses, as this was cross-level research. In addition, this paper also uses Mplus7.4 to test the moderating effects of supervisor BLM on the indirect effects between the UPB and performance evaluation by a moderated path analysis. Findings The results confirm that UPB is positively related to performance evaluation rated by supervisors. Additionally, the mediating effect of LMX in the relationship between UPB and performance evaluation is successfully demonstrated. Furthermore, supervisor BLM cross-levelly moderates the relationship between UPB and LMX, as well as moderates the mediation effect of LMX on the correlation between UPB and performance evaluation. Research limitations/implications The primary contribution of this research is building a cross-level model for the effect of UPB on followers’ performance evaluation scored by the supervisor and thereby extending the nomological networks of both UPB and performance evaluation literature. Another contribution the study makes to the literature is that it provides a new perspective to understand how UPB relates to followers’ performance evaluation. Originality/value This is the first study about how and when UPB predicts followers’ performance evaluation rated by the supervisor.


IFLA Journal ◽  
2019 ◽  
Vol 46 (4) ◽  
pp. 359-368 ◽  
Author(s):  
Leili Seifi ◽  
Marziyeh Soltanabadi

Since public libraries in Iran have a rich and strong intangible cultural heritage, it is important to study the capacities of these libraries. For this purpose, the method implemented for the study was the Delphi technique. The population of the study consisted of 30 experts and researchers who were selected through targeted sampling. Based on the findings of this study, the roles of Iranian public libraries were the provision of intangible cultural heritage by collecting from local areas, holding public exhibitions and re-narration of intangible cultural heritage. This study further emphasizes the application of intellectual property rights and provision of infrastructure of information technology by Iranian public libraries for the preservation and dissemination of intangible cultural heritage. Concerning research findings, Iranian public libraries are considered one of the knowledge cultural centers for diversity within society that, through preservation and dissemination of intangible cultural heritage, could play a significant role in promotion of the individual’s awareness.


Author(s):  
Saurabh Agrawal ◽  
Rajesh Kr Singh ◽  
Qasim Murtaza

Purpose The paper aims to incorporate the relationship of reverse logistics into the economic, environmental, and social sustainability, known as triple bottom line and developed a framework for reverse logistics performance evaluation. Design/methodology/approach The performance measures, based on triple bottom line approach, were selected, and fuzzy analytical hierarchy process and extent analysis approach was applied for estimating the weights, global weights of performance measures and hence, the reverse logistics performance index. Reverse logistics performance of three electronic companies were evaluated and compared for the demonstration of the methodology. Findings The results show that economic performance has highest performance index followed by environmental performance and social performance. “Recapturing value” and “return on investment” from economic, “minimum energy consumption” and “optimum use of raw material” from environmental and “community complaints” and “customer health and safety” from social perspective have higher performance indexes. Over all, “reduced packaging”, “use of recycled material” and “employee benefits” show very poor performance indexes. Research Limitations/implications The study will provide useful guidance to the academicians and practitioners for evaluating, improving and benchmarking the reverse logistics performance. Originality/value The analysis adds to the very few studies on triple bottom line aspects of reverse logistics and its performance evaluation. Also, fuzzy analytical hierarchy process and extent analysis is used first time being an efficient tool to tackle the fuzziness of the data involved in performance evaluation.


Author(s):  
Jong Chull Jo ◽  
Dong Gu Kang ◽  
Kyung Wan Roh

Two-phase flow fields inside feeder pipes of a CANDU reactor have been simulated numerically using a CFD (computational fluid dynamics) code to calculate the shear stress distribution which is the most important factor to be considered in predicting the local areas of feeder pipes highly susceptible to FAC (flow-accelerated corrosion)-induced wall thinning. The CFD approach with schemes used in this study to simulate the turbulent flow situations inside the CANDU feeder pipes had been verified by showing a good agreement between the investigation results for the failed feedwater pipe at Surry Unit 2 plant in U.S. and the CFD calculation. Sensitivity studies of the three geometrical parameters such as angle of the 1st and 2nd bends, length of the 1st span between the grayloc hub and the 1st bend, and length of the 2nd span between the 1st and the 2nd bends had already been performed. In this study, the effects of void fraction of the primary coolant coming out from the exit of pressure tubes containing nuclear fuels on the fluid shear stress distribution at the inner surface of feeder pipe wall have been investigated to find out the local areas of feeder pipes conveying two-phase coolant, where are highly susceptible to FAC (flow-accelerated corrosion)-induced wall thinning. As the results of CFD analysis, it is seen that the local regions of feeder pipes of the operating CANDU reactors in Korea, on which the wall thickness measurements have been performed so far, are not coincided with the worst regions predicted by the present CFD analysis where is the connection region of straight & bend pipe near the inlet part of the bend intrados. Finally, based on the results of the present CFD analysis a guide to the selection of the weakest local positions where the measurement of wall thickness should be performed with higher priority has been provided.


Author(s):  
Dana Brakman Reiser ◽  
Steven A. Dean

Social Enterprise Law presents a series of audacious legal technologies designed to unleash the potential of social enterprise. Until now, the law has been viewed as an obstacle to social entrepreneurship, too inflexible to embrace for-profit businesses with a social mission at their core. Legislators have poured resources into creating hybrid corporate forms such as the benefit corporation to eliminate barriers to the creation of social enterprises. That first generation of social enterprise law has not done enough. The authors provide a framework for future legislation to do what benefit corporations have not: create durable commitments by social entrepreneurs and investors to balance financial gains and social mission by putting a speed limit on profits. They show how sophisticated investors need not wait for the advent of these legislative changes, outlining a contingent convertible debt instrument that relies instead on financial engineering to build trust between those with capital and those ready to use it to nurture a double bottom line. To allow social enterprises to harness the vast power of the crowd, they develop a tax regime that would provide crowdfunding platforms the means to screen the commitment of for-profit startups. Armed with these tools of social enterprise law 2.0 and the burgeoning metrics of measuring public benefit, entrepreneurs and investors can navigate even the turbulent waters of exit without sacrificing mission, so that a sale need not mean selling out.


2014 ◽  
Vol 14 (4) ◽  
pp. e2-e3
Author(s):  
Mark A. Ward ◽  
Teri L. Turner ◽  
Debra L. Palazzi ◽  
Hilel Frankenthal ◽  
Martin I. Lorin

2020 ◽  
Vol 10 (1) ◽  
pp. 47-63
Author(s):  
Hem Raj Dhakal

The purpose of this qualitative multi-case study was to explore how the leaders of benefit organisations fulfil the triple bottom line (social, economic, and environmental missions) of social enterprises that were formed as benefit corporations, benefit LLCs (limited liability companies), and certified benefit corporations between 2010 and 2015 in Maryland and Virginia. The theoretical foundation used for this study was the triple bottom line (TBL) model. This research contributed to the existing body of knowledge by investigating the interdependence between the three components of the TBL. Thirteen top leaders of benefit organisations participated in this study. The data were collected from documentation, interviews, and questionnaires. The key findings of this study indicated that leaders of social enterprises used holistic thinking instead of paradoxical thinking to fulfil the TBL. These leaders developed internal and external collaboration and coordination to accomplish the triple missions. Finally, the data of this study revealed the synergistic interrelationships between these missions.


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