Service Science, Value Creation, and Sustainable Development

2012 ◽  
pp. 108-120
Author(s):  
Albena Antonova
Keyword(s):  
Sustainable Development ◽  
Value Creation ◽  
Resource Use ◽  
Client Satisfaction ◽  
Business Models ◽  
Service Providers ◽  
Complex Model ◽  
Knowledge Flows ◽  
Service Science ◽  
Product Use

The chapter proposes a complex model for companies to enhance their value offering, through optimization of services, value co-creation, and addressing sustainability issues. It investigates different approaches of service science and services to improve business models toward more sustainable practices. Different knowledge flows between various products, service providers, and final clients, aiming to improve client satisfaction, product use, and that result in better value for the customer will be identified. Increasing knowledge and services within material products means adding more value for customers and limiting resource use and disposal.

Service Science, Value Creation, and Sustainable Development

2012 ◽  
pp. 157-169 ◽  
Author(s):  
Albena Antonova
Keyword(s):  
Sustainable Development ◽  
Value Creation ◽  
Resource Use ◽  
Client Satisfaction ◽  
Business Models ◽  
Service Providers ◽  
Complex Model ◽  
Knowledge Flows ◽  
Service Science ◽  
Product Use

The chapter proposes a complex model for companies to enhance their value offering, through optimization of services, value co-creation, and addressing sustainability issues. It investigates different approaches of service science and services to improve business models toward more sustainable practices. Different knowledge flows between various products, service providers, and final clients, aiming to improve client satisfaction, product use, and that result in better value for the customer will be identified. Increasing knowledge and services within material products means adding more value for customers and limiting resource use and disposal.

Sustainable life cycle offers through cooperation

2015 ◽  
Vol 4 (1) ◽  
pp. 4-24 ◽  
Author(s):  
Julia Selberherr
Keyword(s):  
Sustainable Development ◽  
Life Cycle ◽  
Business Model ◽  
Value Creation ◽  
Business Models ◽  
Service Providers ◽  
Construction Sector ◽  
Content Type ◽  
New Business ◽  
Societal Level

Purpose – Sustainable buildings bear enormous potential benefits for clients, service providers, and our society. To release this potential a change in business models is required. The purpose of this paper is to develop a new business model with the objective of proactively contributing to sustainable development on the societal level and thereby improving the economic position of the service providers in the construction sector. Design/methodology/approach – The modeling process comprises two steps, the formal structuring and the contextual configuration. In the formal structuring systems theory is used and two levels are analytically separated. The outside view concerns the business model’s interaction with the environment and its impact on sustainability. The inside view focusses on efficient value creation for securing sustainability. The logically deductively developed business model is subsequently theory-led substantiated with Giddens’ structuration theory. Findings – The relevant mechanisms for the development of a new service offer, which creates a perceivable surplus value to the client and contributes to sustainable development on the societal level, are identified. The requirements for an efficient value creation process with the objective of optimizing the service providers’ competitive position are outlined. Research limitations/implications – The model is developed logically deductively based on literature and embedded in a theoretical framework. It has not yet been empirically tested. Practical implications – Guidelines for the practical implementation of more sustainable business models for the provision of life cycle service offers are developed. Social implications – The construction industry’s impact requires it to contribute proactively to a more sustainable development of the society. Originality/value – This paper analyzes the role for the players in the construction sector in proactively contributing to sustainable development on the societal level. One feasible strategy is proposed with a new business model, which aims at cooperatively optimizing buildings and infrastructures and taking the responsibility for the operating phase via guarantees.

Responsible entrepreneurship: outlining the contingencies

2019 ◽  
Vol 25 (3) ◽  
pp. 538-553 ◽  
Author(s):  
Christine Vallaster ◽  
Sascha Kraus ◽  
Norbert Kailer ◽  
Brooke Baldwin
Keyword(s):  
Sustainable Development ◽  
Literature Review ◽  
Value Creation ◽  
Business Models ◽  
Responsible Innovation ◽  
Future Research ◽  
Business Practices ◽  
Sustainable Business ◽  
Society Business ◽  
Content Type

PurposeThe purpose of this paper is to give an up-to-date assessment of key topics and methods discussed in the current literature on responsible entrepreneurship. In the past years, sustainable development itself has become a more popular and important topic in the academic literature and hence the field of sustainable entrepreneurship has become a greater topic of interest and opportunity for solution. Therefore, a systematic literature review is conducted to assess new contributions to the field and its potential for the future of sustainable development, with a focus on responsible innovation.Design/methodology/approachSystematic, evidence-informed literature review following Tranfieldet al.(2003).FindingsBased on a conceptual literature review, five streams of research that responsible entrepreneurs distinguish from purely for-profit entrepreneurs are identified and discussed: walking the line between profit creation and value creation for society; business models of responsible entrepreneurs; their role in transforming society; getting ready to innovate responsibly; and the role of market incentives to foster sustainable business practices.Originality/valueThe structured literature review allows to identify future research paths. In detail, ideas as regards the management of upcoming tensions when trying to combine profit creation and value creation for society, and finally, the way innovation processes need to be rethought when innovating responsibly are discussed and outlined.

scholarly journals Co-Production on the Web: Social Software as a Means of Collaborative Value Creation in Web-based Infrastructures

2007 ◽  
Vol 7 ◽  
pp. 340-345
Author(s):  
Tassilo Pellegrini
Keyword(s):  
Citizen Participation ◽  
Value Creation ◽  
Business Models ◽  
Service Providers ◽  
Social Software ◽  
Web Based ◽  
Goods And Services ◽  
Collaborative Value Creation ◽  
Web Social ◽  
The Web

The concept of co-production was originally introduced by political science to explain citizen participation in the provision of public goods. The concept was quickly adopted in business research targeting the question how users could be voluntarily integrated into industrial production settings to improve the development of goods and services on an honorary basis. With the emergence of the Social Software and web-based colla-borative infrastructures the concept of co-production gains importance as a theoretical framework for the collaborative production of web content and services. This article argues that co-production is a powerful concept, which helps to explain the emergence of user generated content and the partial transformation of orthodox business models in the content industries. Applying the concept of co-production to developmental policies could help to theorize and derive new models of including underprivileged user groups and communi-ties in collaborative value creation on the web for the mutual benefit of service providers and users.

scholarly journals Sustainable business models in the context of innovation

2018 ◽  
Vol 57 ◽  
pp. 01025
Author(s):  
Anna Pilarczyk
Keyword(s):  
Sustainable Development ◽  
Business Model ◽  
Value Creation ◽  
Business Models ◽  
Current Knowledge ◽  
Business Model Innovation ◽  
Energy Industry ◽  
Sustainable Business ◽  
Sustainable Business Models ◽  
The Relationship

This article concerns the relatively new issue of business model present in science for 20 years. A systematic literature review was carried out for the years 2012-2018. In so-doing through additional defining criteria: type of document - article and topic - business model innovation, apart from the main slogan - sustainable business model, 84 articles were identified, out of which 24 documents were selected for the analysis. The study has been divided into two parts, the first discusses the theoretical aspects related to the tools used for designing sustainable business models, as well as the relationship between value creation and innovation. In the second part of the study, the issue of sustainable development was analyzed within selected sectors of the food and energy industry. The article aims to present current knowledge on sustainable business models in the context of innovation in relation to selected industries.

Global brain-reflective accounting practices

2019 ◽  
Vol 20 (6) ◽  
pp. 733-762 ◽  
Author(s):  
Khaldoon Al-Htaybat ◽  
Khaled Hutaibat ◽  
Larissa von Alberti-Alhtaybat
Keyword(s):  
Sustainable Development ◽  
Big Data ◽  
Intellectual Capital ◽  
Value Creation ◽  
Data Analytics ◽  
Business Models ◽  
New Technologies ◽  
Big Data Analytics ◽  
Content Type ◽  
Global Brain

Purpose The purpose of this paper is to explore the intersection of accounting practices and new technologies in the age of agility as a form of intellectual capital, through sharing the conceptualization and real implications of accounting and accountability ideas in exploring and deploying new technologies, such as big data analytics, blockchain and augmented accounting practices and expounding how they constitute new forms of intellectual capital to support value creation and realise Sustainable Development Goals (SDGs). Design/methodology/approach The adopted methodology is cyber-ethnography, which investigates online practices through observation and discourse analysis, reflecting on new business models and practices, and how accounting relates to these developments. The global brain sets the conceptual context, which reflects the distributed network intelligence that is created through the internet. Findings The main findings focus on various developments of accounting practice that reflect, utilise or support digital companies and new technologies, including augmentation, big data analytics and blockchain technology, as new forms of intellectual capital, that is knowledge and skills within organisations, that have the potential to support value creation and realise SDGs. These relate to and originate from the global brain, which constitutes the umbrella of tech-related intellectual capital. Originality/value This paper determines new developments in accounting practices in relation to new technologies, due to the continuous expansion and influence of the intelligence of the collective network, the global brain, as forms of intellectual capital, contributing to value creation, sustainable development and the realisation of SDGs.

scholarly journals Transformation of the real estate and construction industry: empirical findings from Germany

2020 ◽  
Vol 90 (7) ◽  
pp. 975-1019 ◽  
Author(s):  
Andreas Pfnür ◽  
Benjamin Wagner
Keyword(s):  
Real Estate ◽  
Construction Industry ◽  
Value Creation ◽  
Business Models ◽  
Service Providers ◽  
Adaptation Strategies ◽  
Real Estate Industry ◽  
The Real ◽  
The Real Estate ◽  
The Impact

Abstract The German real estate and construction industry is facing a transformation, triggered by fundamental changes in technology, the economy and society. The purpose of this paper is to explore how these changes exert pressure to adapt on existing business models, while also offering opportunities for their further development. A model that attributes the transformation of the real estate industry to megatrends, specific structural change drivers, business models and the interaction of the groups of players in the value creation system is developed. The model is tested empirically by a survey. Structural equation modelling is used to measure the impact of various determinants of transformation and the relevance of adaptation strategies to the different groups of players. As a result, the study explains three impact mechanisms of the transformation in the real estate industry. The transformation originates from the occupiers, who need more flexible space and are focusing on holistic solutions that are not provided by the real estate industry. Service providers are striving to increase the efficiency of their traditional processes, rather than evolving new business models or services. The investors recognise the increasing importance of the occupiers but they are rarely pursuing the resulting strategies. Property developers recognise these requirements: their adaptation strategies most strongly question their previous business. For practitioners, the results point out the opportunities and risks of transformation and help to illustrate the need for change. For academicians, the results indicate a way to explain and measure the transformation of a value creation system.

Sign in / Sign up

Export Citation Format

Share Document