Technology Acceptance Models (TAMS) and their Relations to ICT Adoption

Tam Model ◽

Ict Adoption ◽

Actual Use ◽

The TPB might not be totally fit into technology acceptance in organizations unless certain elements are introduced. In the light of this, additional variables, such as perceived expressiveness, perceived enjoyment, perceived ease of use, and perceived usefulness have been introduced to TPB as determinants of attitude to optimise its prediction of intention-actual use behaviour towards technology to develop TAM. In other words, TAM model posits that if a user perceives that a given technology is useful, the person will hold a positive use-performance and strong intention based on his or her belief about it. Findings show that users are likely to accept application of technology when they perceive it easier for them to use, thereby inducing a positive attitude to their minds. However, some scholars have called for extension of TAM to meet the needs of different research settings, which has been discussed in other chapters of this book.

The Determinants of User Behavior of Computer Based Transaction Processing Systems: The Case of Minimarket Employees in Padang, Indonesia

International Journal of Engineering & Technology ◽

10.14419/ijet.v7i4.9.20622 ◽

2018 ◽

Vol 7 (4.9) ◽

pp. 90

Author(s):

Yuhelmi . ◽

Surya Dharma ◽

Mery Trianita ◽

Listiana Sri Mulatsih

Keyword(s):

Technology Acceptance ◽

Processing System ◽

Subjective Norm ◽

Transaction Processing ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Tam Model ◽

Actual Use ◽

Computer Based

This study was aimed to investigate the determinants of actual use of computer based transaction processing system among employees in minimarkets in Padang, Indonesia. In addition to Perceived ease of use and perceived usefulness which are the basic models of Technology Acceptance Model (TAM), Subjective norm was conceptualized as an external variable that affecting Technology Acceptance among users of transaction processing system. In total, 246 employees participated in this study. The results show that the perceived ease of use positively affects Perceived Usefulness and Attitude. Furthermore, perceived usefulness and subjective norm have positively affected on Attitude. Likewise Attitude has positively affected on Actual Use. This study reveals that employees tend to comply the peers’ opinion on using transaction processing system. For future research is expected to expand the TAM model by adding external variables and individual characteristics as a moderator variable

Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business ◽

Understanding Egyptian Consumers' Intentions in Online Shopping

10.4018/978-1-7998-8957-1.ch070 ◽

2021 ◽

pp. 1357-1376

Author(s):

Reham I. Elseidi

Keyword(s):

Technology Acceptance ◽

Structural Equation ◽

Online Shopping ◽

Reasoned Action ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Internet Users ◽

The purpose of this article is to investigate the factors that impact on Egyptian consumers' attitudes and intentions to use online shopping by integrating the technology acceptance models of Davis, and Fishbein and Ajzen's theory of reasoned action. In addition, other variables will be added such as trust and perceived enjoyment for its theoretical framework. A total 306 current internet users in Egypt provided usable responses. Structural equation modelling was employed to test the proposed model and research hypotheses. The findings showed that perceived usefulness, perceived ease of use, trust and perceived enjoyment were the significant predictors of attitude toward online shopping; whereas, attitude, perceived usefulness and perceived enjoyment were the most important factors affect the behavioural intention toward online shopping. The article provides some useful suggestions for the practitioners within the online shopping field.

Understanding Egyptian Consumers' Intentions in Online Shopping

International Journal of Online Marketing ◽

10.4018/ijom.2018070101 ◽

2018 ◽

Vol 8 (3) ◽

pp. 1-18 ◽

Cited By ~ 1

Author(s):

Reham I. Elseidi

Keyword(s):

Technology Acceptance ◽

Structural Equation ◽

Online Shopping ◽

Reasoned Action ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Internet Users ◽

Integrating Trust into Technology Acceptance Model (TAM), the Conceptual Framework for E-Payment Platform Acceptance

British Journal of Management and Marketing Studies ◽

10.52589/bjmms-tb3xtkpi ◽

2021 ◽

Vol 4 (4) ◽

pp. 34-56

Author(s):

Dickson B.U. ◽

Oby B.O. ◽

Samuel N.N. ◽

Udoka S.O.

Keyword(s):

Technology Acceptance ◽

New Technology ◽

Ease Of Use ◽

Perceived Usefulness ◽

Three Dimensions ◽

Perceived Ease Of Use ◽

Payment Systems ◽

Tam Model ◽

Acceptance Model

Innovations acceptance is attracting increasing attention. Researchers are particularly interested in factors that affect the adoption of IS and IT innovations. However, despite numerous advantages of e-payment usage such as convenience, speed, efficiency and reduced cost, the economic ecosystem is skeptical to embrace e-payment systems (Adeyelure, Pretorius & Kalema, 2014). This research develops extended TAM model by integrating the three dimensions of trust (integrity, benevolence a0nd competence) and two key constructs from technology acceptance models (perceived ease of use and perceived usefulness of e-payment) to explain online consumers’ intentions to engage in the business relationship with e-payment. Through this framework, researchers can have a more accurate explanation of the consumer behavior and intention to accept new technology. This framework will be used to examine consumer’s behavioral intention to accept e-payment by researchers.

PENERAPAN TECHNOLOGY ACCEPTANCE MODEL PADA KUALITAS USER EXPERIENCE APLIKASI MULTIMEDIA COMPANY PROFILE BPJS KESEHATAN WONOSOBO

Device ◽

10.32699/device.v10i1.1480 ◽

2020 ◽

Vol 10 (1) ◽

pp. 9-14

Author(s):

Saifu Rohman

Keyword(s):

Technology Acceptance ◽

Technology Acceptance Model ◽

User Experience ◽

Ease Of Use ◽

Perceived Usefulness ◽

Perceived Ease Of Use ◽

Actual Use ◽

Acceptance Model ◽

Behavioral Intention To Use ◽

User Friendly

Company Profile sebuah perusahaan merupakan sebuah media yang memiliki peran yang sangat penting dalam menunjukkan eksistensinya di dalam berbagai bidang dunia bisnis. Perkembangan dunia teknologi informasi menuntut untuk selalu memberikan sesuatu yang lebih nyaman dan mengedepankan user experience. Metode TAM (Technology Acceptance Model) merupakan salah satu metode yang tepat dalam merancang dan membangun sistem yang user friendly dalam meningkatkan tingkat kepuasan pengguna pada user experience. Dengan mengimplementasikan konstruk-konstruk TAM yang meliputi PU (Perceived Usefulness), PEOU (Perceived Ease of Use), ATU (Attitude Toward Using), BITU (Behavioral Intention to Use) dan AU (Actual Use) maka dapat dipastikan akan meningkatkan tingkat kenyamanan user experience melalui interface yang baik dan sesuai dengan kebutuhan pengguna informasi.

Factors influencing IT Adoption by Bank Employees: An Extended TAM Approach

Vikalpa The Journal for Decision Makers ◽

10.1177/0256090920130406 ◽

2013 ◽

Vol 38 (4) ◽

pp. 83-96 ◽

Cited By ~ 14

Author(s):

Rupanjali Nath ◽

Kanika T Bhal ◽

Geetika T Kapoor

Keyword(s):

Social Influence ◽

Technology Acceptance ◽

Self Efficacy ◽

Ease Of Use ◽

Perceived Usefulness ◽

Behavioural Intention ◽

Perceived Ease Of Use ◽

Tam Model ◽

Bank Employees ◽

Computer Self Efficacy

The use of Information Technology (IT) in the banking sector has seen a phenomenal growth in India. For its effective use and implementation, employees' acceptance and the consequent use of IT are important. Davis' Technology Acceptance Model (TAM) (1989) explains users' acceptance of electronic systems. By applying the extended TAM approach to this study, the authors aim to uncover various factors that affect the attitude and acceptance of bank employees towards CBS. The TAM model identifies perceived usefulness (PU), and perceived ease of use (PEU) as impacting attitude towards IT and behavioural intention. The model is extended by identifying social influence, computer self-efficacy, and technological facility as factors affecting perceived usefulness and perceived ease of use. The target respondents for this study were bank employees from the public and private sectors banks (State Bank of India, Union Bank, Bank of India, ICICI Bank, and Axis Bank) situated in the National Capital Territory (NCT) of Delhi. Measurement items applied in this study were an adaptation of previously validated measures or were developed on the basis of a literature review. Responses were analysed using the 7-point Likert Scale that ranged from (1) ‘strongly disagree’ to (7) ‘strongly agree’. To test the reliability of the measures, a pilot study was conducted with 20 randomly chosen employees and modified scales. Structural equation modelling was used to analyse the data. Overall, the findings suggest that extended TAM variables positively influence the intention and usage behaviour through PU and PEU. That is, social influence enhances perceived usefulness; and computer self-efficacy and technology facility influence the perceived ease of use. Again, perceived ease of use significantly influences perceived usefulness which in turn has significant effect on behavioural intention and usage behaviour. Social influence of superiors was the prominent determinant of perceived usefulness of the CBS technology. Hence the role of managers as effective communicators is heightened especially in conveying the benefits of using IT and in turn achieving organizational goals.

Validating the TAM model in Haryana state of India: During COVID-19

ISBR Management Journal ◽

10.52184/isbrmj.v6i01.107 ◽

2021 ◽

Vol 6 (1) ◽

Author(s):

komal Goyal ◽

Ashutosh Nigam ◽

Neha Goyal ◽

Manisha Goyal

Keyword(s):

Technology Acceptance ◽

Technology Acceptance Model ◽

Ease Of Use ◽

Perceived Usefulness ◽

Learning System ◽

Perceived Ease Of Use ◽

Tam Model ◽

E Learning ◽

Continuous Usage Intention ◽

Acceptance Model

Purpose -Response to the sudden pandemic, COVID-19 drastic shift of work practices requires the implementation of an e-learning system, but their adoption requires a thorough understanding of the user acceptance process. Our key effort is to incorporate a framework, “internet experience” to determine the existing Technology Acceptance Model (TAM) applicability in describing students’ s e-learning decisions in Haryana state. Design/methodology- The researcher has administered a questionnaire based on TAM’s constructs and collected data from UG and PG students of Haryana state of India. Findings – The results revealed that perceived usefulness (PU) has a significant positive relationship with continuous usage intention (CUI) whilst, perceived ease of use (PEOU), computer self-efficacy (CSE) and internet experience (IE) have not. Attitude towards E-learning system (ATELS) has found no relevance in this model. Originality/value Majority research has been done using the TAM model in a developed nation. Empirical study has not been done in Haryana state so far.

Business Process Reengineering of Digital Learning Ecosystems

10.4018/978-1-7998-9664-7.ch007 ◽

2022 ◽

pp. 123-141

Author(s):

Heru Susanto ◽

Fadzliwati Mohiddin ◽

Leu Fang-Yie ◽

Muhammad Syamim Sanip ◽

Alifya Kayla Shafa Susanto ◽

...

Keyword(s):

Technology Acceptance ◽

Self Efficacy ◽

Ease Of Use ◽

Perceived Usefulness ◽

Intention To Use ◽

Digital Learning ◽

Perceived Ease Of Use ◽

Higher Institution ◽

E Learning

This study was conducted to investigate e-learning acceptance and factors influencing higher institution students in Brunei Darussalam. Among the factors involved in this study were perceived ease of use, perceived usefulness, self-efficacy, technology availability, and usage and intention to use. Technology acceptance models (TAM) were used as a basis for the study and for hypothesizing the effects of such variables on the use of e-learning. The findings of this study found that there is significant influence of self-efficacy to perceived ease of use and perceived usefulness while perceived ease of use has direct impact to perceived usefulness and perceived usefulness has influence on intention to use towards e-learning systems.

Adoption of Short Messaging Service (SMS) in Malaysia

International Journal of Technology Diffusion ◽

10.4018/jtd.2010010104 ◽

2010 ◽

Vol 1 (1) ◽

pp. 41-51

Author(s):

Ainin Sulaiman ◽

Ali Hussein Saleh Zolait

Keyword(s):

Technology Acceptance ◽

Significant Relationship ◽

Current Trend ◽

Ease Of Use ◽

Perceived Usefulness ◽

Behavioural Intention ◽

Future Research ◽

Perceived Ease Of Use ◽

Short Messaging Service ◽

Short Messaging Service (SMS) being an almost instantaneous communication medium that connects people is now a phenomenon that has grown and spread around the globe at an amazing speed. Given the current trend of SMS usage and its potential growth, this paper provides an insight into SMS adoption. The study attempts to delineate the demographics and usage profile of SMS users in Malaysia, as well as explaining the factors influencing SMS adoption in Malaysia by using a modified version of the Technology Acceptance Model (TAM), which was originally introduced by Davis (1989). The study presents the demographic and usage profile in terms of gender, age, occupation, monthly personal income, extent of SMS usage and so forth of 489 SMS users from four institutions of education in the Klang Valley and Selangor. The present research uses and validates the scales for variables developed by earlier studies, namely perceived usefulness, perceived ease of use, perceived enjoyment, and perceived fees, which are hypothesized to be fundamental determinants of behavioural intention. The scale items for the said variables were tested for reliability, correlation and regression. The application of correlation analysis reveals a significant relationship among the independent variables, namely, perceived usefulness, perceived enjoyment, and perceived ease of use with the dependent variable that is behavioural intention. With regards to the level of importance derived from regression analysis, usefulness ranks the highest, followed by ease of use and enjoyment in explaining SMS adoption in Malaysia. Perceived fees do not seem to have a significant relationship with behavioural intention. Some implications, limitations and recommendations for future research are also discussed.

E-Government Services Adoption

International Journal of Electronic Government Research ◽

10.4018/ijegr.2018070102 ◽

2018 ◽

Vol 14 (3) ◽

pp. 12-31 ◽

Cited By ~ 3

Author(s):

Isaac Kofi Mensah

Keyword(s):

Technology Acceptance ◽

Ease Of Use ◽

Perceived Usefulness ◽

Intention To Use ◽

Perceived Ease Of Use ◽

Government Services ◽

Research Article ◽

Actual Use ◽

The Government ◽

Acceptance Model

This research article explores the important elements of trust and transparency to the adoption of e-government services. The Technology Acceptance Model was used as the theoretical framework. The data capture and analyses were conducted with SPSS. The results indicate that trust in the internet was a significant predictor of both the intention to use and perceived ease of use (PEOU), but was not significant in predicting perceived usefulness (PU) and the actual use (AU) of e-government services. Trust in the government (TG) was also not significant in determining both the intention to use and PEOU of e-government services. Rather TG had a significant impact on PU and the actual use (AU) of e-government services. Furthermore, perceived transparency was a significant predictor of PU, IU, and AU of e-government services. The implications of these findings on the implementation of e-government are thoroughly discussed.