Rediscovering Business Processes

Author(s):  
Kostas Vergidis

Although it has been more than a decade since the emergence of the concept of business processes, there is still a lack of common ground and agreement about their nature and context, their contribution and benefits to the contemporary business environment. This chapter ‘rediscovers' business processes in the sense that provides a critical review of the multiple definitions by different authors and constructs a schema with the main structural elements that constitute a business process. It also reviews the main modelling approaches and classifies them into three primary groups according to their diagrammatic, formal and execution capabilities. Lastly, the main business process patterns are identified and the main business process modelling techniques are compared based on their pattern support capabilities. The work presented rediscovers business processes by providing a holistic understanding that will lead to their standardisation and further development.

2020 ◽  
pp. 177-202
Author(s):  
Kostas Vergidis

Although it has been more than a decade since the emergence of the concept of business processes, there is still a lack of common ground and agreement about their nature and context, their contribution and benefits to the contemporary business environment. This chapter ‘rediscovers' business processes in the sense that provides a critical review of the multiple definitions by different authors and constructs a schema with the main structural elements that constitute a business process. It also reviews the main modelling approaches and classifies them into three primary groups according to their diagrammatic, formal and execution capabilities. Lastly, the main business process patterns are identified and the main business process modelling techniques are compared based on their pattern support capabilities. The work presented rediscovers business processes by providing a holistic understanding that will lead to their standardisation and further development.


2021 ◽  
Vol 12 (3) ◽  
pp. 27-43
Author(s):  
Nafisa Osman ◽  
Abd-Elkader Sahraoui

The rise of enterprise resource planning (ERP) systems has been a major event in the software industry and it became a solution for most enterprises to manage their data and business processes. Successful ERP implementations can reduce costs by improving efficiency then lead to improved company performance and better competitive edge. Despite these benefits and the age of ERP existing for several decades still high percentage of implementation failures are documented. ERP is packaged software designed by following the best practice from the specific industry to support typical business processes in the entire industrial field, it was designed by ERP vendors and used by the organization which implement it. Since the designer and user are two independent entity misalignments between user’s needs and the software design are often happen. The misalignment define new specific requirements must be embedded into selected ERP. Requirement engineering (RE) is a main part and initial activity of software engineering concern about defines stakeholder requirements, needs and desire. Requirements engineering is the basis for efficient software implementation and quality management. Tools and theories which support RE in general are numerous nowadays; however, the task of providing a tools and theories that specializes in Requirements engineering for Enterprise resource planning systems has been addressed rarely. For that; this paper discusses modelling and verification of ERP functional requirements based on colored Petri nets (CPN) after evaluation of different Business process modelling techniques by using analytical hierarchy process (AHP). CPN considered one of powerful business process modelling techniques and using it help in stakeholder involvement and appropriate organization’s business process representation. The nature of colored Petri nets that help in verification of internal completeness and consistency of ERP functional requirements model.


2015 ◽  
Vol 12 (2) ◽  
pp. 509-539 ◽  
Author(s):  
Mateja Kocbek ◽  
Gregor Jost ◽  
Marjan Hericko ◽  
Gregor Polancic

Context: With business process modelling, companies and organizations can gain explicit control over their processes. Currently, there are many notations in the area of business process modelling, where Business Process Model and Notation (BPMN) is denoted as the de facto standard. Aims: The aim of this research is to provide the state-of-the-art results addressing the acceptance of BPMN, while also examining the purposes of its usage. Furthermore, the advantages, disadvantages and other interests related to BPMN were also investigated. Method: To achieve these objectives, a Systematic Literature Review (SLR) and a semantic examination of articles? citations was conducted. Results: After completing SLR, out of a total of 852 articles, 31 were deemed relevant. The majority of the articles analyzed the notation and compared it with other modelling techniques. The remainder evaluated general aspects of the notation, e.g. history and versions of the standard, usage of the notation or tools. Conclusion: Our findings demonstrate that there are empirical insights about the level of BPMN acceptance. They suggest that BPMN is still widely perceived as the de facto standard in the process modelling domain and its usage is everincreasing. However, many studies report that only a limited set of elements are commonly used and to this end, several extensions were proposed. The main purpose of BPMN remains the description of business processes.


2019 ◽  
Vol 25 (5) ◽  
pp. 948-971
Author(s):  
Kanana Ezekiel ◽  
Vassil Vassilev ◽  
Karim Ouazzane ◽  
Yogesh Patel

Purpose Changing scattered and dynamic business rules in business workflow systems has become a growing problem that hinders the use and configuration of workflow-based applications. There is a gap in the existing research studies which currently focus on solutions that are application specific, without accounting for the universal logical dependencies between the business rules and, as a result, do not support adaptation of the business rules in real time. The paper aims to discuss this issue. Design/methodology/approach To tackle the above problems, this paper adopts a bottom-up approach, which puts forward a component model of the business process workflows and then adds business rules which have clear logical semantics. This allows incremental development of the workflows and semantic indexing of the rules which govern them during the initial acquisition. Findings The paper introduces an event-driven model for development of business workflows which is purely logic-based and can be easily implemented using an object-oriented technology, together with a model of the business rules dependencies which supports incremental semantic indexing. It also proposes a two-level inference mechanism as a vehicle for controlling the business process execution and the process of adaptation of the business rules at real time based on propagating the dependencies. Research limitations/implications The framework is strictly logical and completely domain-independent. It allows to account both synchronous and asynchronous triggering events as well as both qualitative and quantitative description of the conditions of the rules. Although our primary interest is to apply the framework to the business processes typical in the construction industry we believe our approach has much wider potential due to its strictly logical formalization and domain independence. In fact it can be used to control any business processes where the execution is governed by rules. Practical implications The framework could be applied to both large business process modelling tasks and small but very dynamic business processes like the typical digital business processes found in online banking or e-Commerce. For example, it can be used for adjusting security policies by adding the capability to adapt automatically the access rights to account for additional resources and new channels of operation which can be very interesting ion both B2C and B2B applications. Social implications The potential scope of the impact of the research reported here is linked to the wide applicability of rule-based systems in business. Our approach makes it possible not only to control the execution of the processes, but also to identify problems in the control policies themselves from the point of view of their logical properties – consistency, redundancies and potential gaps in the logics. In addition to this, our approach not only increases the efficiency, but also provides flexibility for adaptation of the policies in real time and increases the security of the overall control which improves the overall quality of the automation. Originality/value The major achievement reported in this paper is the construction of a universal, strictly logic-based event-driven framework for business process modelling and control, which allows purely logical analysis and adaptation of the business rules governing the business workflows through accounting their dependencies. An added value is the support for object-oriented implementation and the incremental indexing which has been possible thanks to the bottom-up approach adopted in the construction of the framework.


2021 ◽  
Vol 7 ◽  
pp. e505
Author(s):  
Noha Ahmed Bayomy ◽  
Ayman E. Khedr ◽  
Laila A. Abd-Elmegid

The one constant in the world is change. The changing dynamics of business environment enforces the organizations to re-design or reengineer their business processes. The main objective of such reengineering processes is to provide services or produce products with the possible lowest cost, shortest time, and best quality. Accordingly, Business Process Re-engineering (BPR) provides a roadmap of how to efficiently achieve the operational goals in terms of enhanced flexibility and productivity, reduced cost, and improved quality of service or product. In this article, we propose an efficient model for BPR. The model specifies where the breakdowns occur in BPR implementation, justifies why such breakdowns occur, and proposes techniques to prevent their occurrence again. The proposed model has been built based on two main sections. The first section focuses on integrating Critical Success Factors (CSFs) and the performance of business processes during the reengineering processes. Additionally, it implements the association rule mining technique to investigate the relationship between CSFs and different business processes. The second section aims to measure the performance of business processes (intended success of BPR) by process time, cycle time, quality and cost before and after reengineering processes. A case study of the Egyptian Tax Authority (ETA) is used to test the efficiency of the proposed model.


2010 ◽  
pp. 649-674
Author(s):  
Firas M. Alkhaldi ◽  
Mohammad Olaimat ◽  
Abdullah Abdali Rashed

This chapter discusses the importance of business process simulation, while illustrating the relationship between business process reengineering (BPR) and change management, it focuses the discussion on the role of simulation in supporting BPR and the effect of simulation on business environment related skills, business management related skills, leadership related skills, employees empowering level, process improvement, ethical issues, and stakeholders’ management skills. The chapter discusses the value of simulation in implementing reengineering strategies and argues the future challenges of business process simulation and describes the limitations of simulation technology in reengineering business processes. Finally, it concludes with a discussion of the characteristics of successful simulation and simulation applications.


2020 ◽  
Author(s):  
Henry Chika Eleonu

Purpose - The purpose of this paper is to present a business process measurement framework for the evaluation of a corpus of business processes modelled in different business process modelling approaches. The results of the application of the proposed measurement framework will serve as a basis for choosing business process modelling approaches. Design/methodology/approach - The approach uses ideas of the Goal Question Metric (GQM) framework to define metrics for measuring a business process where the metrics answer the questions to achieve the goal. The Weighted Sum Method (WSM) is used to aggregate the measure of attributes of a business process to derive an aggregate measure, and business process modelling approaches are compared based on the evaluation of business process models created in different business process modelling approaches using the aggregate measure. Findings - The proposed measurement framework was applied to a corpus of business process models in different business process modelling approaches and is showed that insight is gained into the effect of business process modelling approach on the maintainability of a business process model. From the results, business process modelling approaches which imbibed the principle of separation of concerns of models, make use of reference or base model for a family of business process variants and promote the reuse of model elements performed highest when their models are evaluated with the proposed measurement framework. The results showed that the applications of the proposed framework proved to be useful for the selection of business process modelling approaches. Originality - The novelty of this work is in the application of WSM to integrate metric of business process models and the evaluation of a corpus of business process models created in different business process modelling approaches using the aggregate measure.


Author(s):  
Firas M. Alkhaldi ◽  
Mohammad Olaimat

This chapter discusses the importance of business process simulation, while illustrating the relationship between business process reengineering (BPR) and change management, it focuses the discussion on the role of simulation in supporting BPR and the effect of simulation on business environment related skills, business management related skills, leadership related skills, employees empowering level, process improvement, ethical issues, and stakeholders’ management skills. The chapter discusses the value of simulation in implementing reengineering strategies and argues the future challenges of business process simulation and describes the limitations of simulation technology in reengineering business processes. Finally, it concludes with a discussion of the characteristics of successful simulation and simulation applications.


Author(s):  
Gábor Kovács

This chapter gives an overview of modeling languages used for modeling business environment, abstract workflows, executable business processes, and business data. The languages are either abstract that primarily serve the purposes of business modeling or executable that can be run in a business process engine. The business process modeling languages BPMN (Business Process Modeling Language) and BPEL (Business Process Execution Language) are in the center of the discussion; however, the core concepts and application area of other languages are given as well. An important part of business modeling is the description of business collaboration and the format of business information exchanged. XML based data modeling languages are used for describing such contracts. Throughout the chapter the focus is on the underlying concepts of these languages rather than the syntax.


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