scholarly journals Adaptive model to support business process reengineering

2021 ◽  
Vol 7 ◽  
pp. e505
Author(s):  
Noha Ahmed Bayomy ◽  
Ayman E. Khedr ◽  
Laila A. Abd-Elmegid
Keyword(s):  
Business Process ◽  
Success Factors ◽  
Business Processes ◽  
Business Environment ◽  
Process Time ◽  
Critical Success ◽  
Proposed Model ◽  
Before And After ◽  
Time Cycle ◽  
The One

The one constant in the world is change. The changing dynamics of business environment enforces the organizations to re-design or reengineer their business processes. The main objective of such reengineering processes is to provide services or produce products with the possible lowest cost, shortest time, and best quality. Accordingly, Business Process Re-engineering (BPR) provides a roadmap of how to efficiently achieve the operational goals in terms of enhanced flexibility and productivity, reduced cost, and improved quality of service or product. In this article, we propose an efficient model for BPR. The model specifies where the breakdowns occur in BPR implementation, justifies why such breakdowns occur, and proposes techniques to prevent their occurrence again. The proposed model has been built based on two main sections. The first section focuses on integrating Critical Success Factors (CSFs) and the performance of business processes during the reengineering processes. Additionally, it implements the association rule mining technique to investigate the relationship between CSFs and different business processes. The second section aims to measure the performance of business processes (intended success of BPR) by process time, cycle time, quality and cost before and after reengineering processes. A case study of the Egyptian Tax Authority (ETA) is used to test the efficiency of the proposed model.

scholarly journals IMPROVING INSTITUTIONAL SERVICES THROUGH UNIVERSITY ERP: A STUDY OF THE ACADEMIC PLANNING MODULE DEVELOPMENT AT SEEU

SEEU Review ◽  
2017 ◽  
Vol 12 (2) ◽  
pp. 62-81
Author(s):  
Blerta Abazi Chaushi ◽  
Zamir Dika ◽  
Agron Chaushi
Keyword(s):  
Higher Education ◽  
Business Process ◽  
Enterprise Resource Planning ◽  
Success Factors ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Resource Planning ◽  
Academic Planning ◽  
Critical Success ◽  
The Impact

Abstract Enterprise Resource Planning (ERP) systems are used by universities to handle the academic services and business processes while providing enhanced experience and services to students. This study begins with a background review of ERPs in higher education institutions, the impact on the business processes through optimization and the importance of critical success factors for easier implementation. Secondly, Academic Planning, a core part of the student module of ERPs for higher education, is analyzed in this paper from the prism of data integration, business process workflow, and process optimization. The issues that arise with development of a module are addressed through a case study at SEE-University. The data and business process workflows are based on an actual study by real implementation at this institution. The findings from this study will serve other universities who are in the process of implementation of an ERP to ease their development process and improve the efficiency of the services provided. Main contribution of this study is that it reduces the gap in literature and practice for issues and solutions that arise with the development of a new system, especially in higher education institutions, which in turn are very scarce in nature.

scholarly journals Artificial Intelligence based Business Process Automation for Enhanced Knowledge Management

2021 ◽  
Vol 3 (2) ◽  
pp. 65-78
Author(s):  
Bindhu V
Keyword(s):  
Artificial Intelligence ◽  
Knowledge Management ◽  
Business Process ◽  
Success Factors ◽  
Business Processes ◽  
Nominal Group Technique ◽  
Customer Relationship ◽  
Nominal Group ◽  
Critical Success ◽  
Crm System

A customer relationship management (CRM) system based on Artificial Intelligence (AI) is used to discover critical success factors (CSF) in order to improve the automated business process and deliver better knowledge management (KM). Moreover, different factors contribute towards achieving efficient knowledge management in CRM systems with AI schemes. Identifying the key elements may be accomplished in a variety of ways. For this purpose, Delphi technique, nominal group technique, and brainstorming approach are used. Using the interpretive structural modelling (ISM) approach, ten key variables, significance degree, and interaction are determined. CSFs such as funding, leadership, and support are the most important of the ten variables identified for integrating KM, CRM, and AI. This approach has the potential to significantly improve the business processes.

Critical Success Factors of Re-Engineering in the Production Process: SMEs Sector of Bangladesh

2010 ◽  
Vol 44-47 ◽  
pp. 804-808 ◽  
Author(s):  
Md. Shariful Alam ◽  
Salah Uddin Rajib ◽  
Md. Shamsul Arefin
Keyword(s):  
Production Process ◽  
Business Process ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Environment ◽  
Process Reengineering ◽  
General Phenomenon ◽  
Manufacturing Enterprises ◽  
Critical Success

During the age of globalization, change has become a general phenomenon of business environment. Managements are compelled to adapt with the change to survive. Reengineering concept rises to adapt with the changes in terms of business process. However, critics raised questions as a number of business process reengineering initiatives failed and such failures have raised a doubt about the fad of reengineering. As a result, current researches are tempted to deal with the object orientation to find out the optimum way of successful implantation of re-engineering. This paper deals with the determination of critical success factors (CSFs) of re-engineering in the production process of the small and medium sized (SMEs) manufacturing enterprises of a developing country, Bangladesh. Determinants have been identified empirically through the survey conducted in the SMEs sector of Bangladesh.

scholarly journals Enterprise Resource Planning Modification: A Literature Review

2021 ◽  
Vol 12 (1) ◽  
pp. 33-43
Author(s):  
Mahaning Indrawaty Wijaya ◽  
Suzanna - ◽  
Diana Utomo
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Processes ◽  
Resource Planning ◽  
Erp Implementation ◽  
Erp System ◽  
Critical Success

The current low success level of Enterprise Resource Planning (ERP) implementation stimulates the rise of research to find the critical success factor of it. One of the challenges of ERP implementation is to find a ‘fit’ between business and system requirements. It is claimed that standardizing business processes to follow the ERP system will positively impact organizations to follow the best practice process. However, there is another challenge that organization should not reengineer their business process to fit the ERP system, but rather modify or customize the ERP system to match their business process. This belief argues that standardizing business processes is not the right solution that applies to every organization since it can degrade an organization’s competitive advantages. Based on the background, the research aimed to construct a comprehensive review to succeed in implementing an ERP system, particularly on ERP modification, using a systematic literature review method. It was done by collecting and analyzing scientific publications related to ERP critical success factors with special attention to system modification. The literature review results in a comprehensive explanation of ERP modification. It includes elaborating on different types of misfit and customization to cultivate the understanding of ERP modification, a flowchart to analyze misfit to help the organization to evaluate modification requests, and critical success factors of modified ERP implementation.

scholarly journals Identifying Strategies for Managing Critical Success Factors of BPM initiatives in Brazilian Public Organizations

2014 ◽  
Author(s):  
Higor M. Santos ◽  
Carina F. Alves ◽  
George F. Santos ◽  
André L. Santana
Keyword(s):  
Public Sector ◽  
Focus Group ◽  
Business Process ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Public Organizations ◽  
The Public ◽  
Critical Success

Business Process Management involves theoretical and operationalelements from different areas, being a multidisciplinary field. In previousstudies, we identified critical success factors of BPM initiatives in BrazilianPublic Organizations. In this work, we intend to investigate how to managethese factors. To achieve this goal, we performed a focus group with fiveprofessionals with experience in BPM initiatives within the public sector. Themain contribution of this study is to fill the gap in the literature concerningcritical success factors for BPM initiatives in public organizations.

scholarly journals The Unemployment of Today and Tomorrow in Romania

2014 ◽  
Vol 2 (1) ◽  
pp. 52
Author(s):  
Mictat Garlan
Keyword(s):  
Labor Migration ◽  
Business Environment ◽  
Political Regime ◽  
National Commission ◽  
Economic Policies ◽  
Active Population ◽  
Before And After ◽  
The One ◽  
State Enterprises

For any political regime the employment and unemployment of active population represents the most pressing social and economic obligation. in Romania, any comparative study before and after 1990, on 2 x 2 decades of different economic policies, can observe the damaging effects which they had forced privatization of state enterprises on the labor market, with over 1,000,000 declared unemployed in 1999, compared to zero unemployed in 1989. After this disaster, and after a short economic rehabilitation, it followed another crisis, with a further increase in unemployment of ANOFM, from 445,000 persons in 2009 to 626,960 persons in 2010 to 740,000 in 2011 of 674,000 in November 2012 , 512 333 persons in December 2013 to 724,000 persons in March 2014. These data indicate that in Romania the crisis is not over yet. in parallel to these developments there have been published the analyzes of the National Commission for Prognosis, but with some significant deviations in two directions. On the one hand, the calculations are made on the formula BIM records, and on the other hand, they are in the direction of a lower estimates. So, in the estimates of performed forecasts for the years 2014 -2017, with trend analysis and analysis of previous years, the total number of unemployed in 2011 was to be of 730 200 persons. in 2012 the total number of unemployed was to be of 701,200 persons, in 2013 of 726,000 persons, of 705,000 persons in 2014, of 690,000 in 2015 and of 685,000 in 2016. Without contesting the effort to accuracy of this Commission and the fact that any forecast includes a dose of risk too, there are obviously immeasurable variables that were not taken into account. We refer to the quality of business environment, revenues polarization, with decreasing trends in wages, to labor migration especially medium and high qualified. We refer to the existing difficulties in the allocation of development credits, to the corruption of officials from the local councils the excess of electoral concerns of governments, with the necessity of different approaches for each of them. With this supplement of fren factors we can say that on prospective 2 years, the registered unemployment from National Institute of Statistics, will not fall below 740.000 persons. To these things, it must be added the volume of more than twice unregistered persons, which means a total of approx. two million persons, this being the actual estimation of the non-employed population, to which has reached in Romania today.

scholarly journals IPTEKS PENERAPAN DAN MANFAAT TEKNOLOGI INFORMASI TERHADAP PROSES BISNIS PERBANKAN PADA PT. BANK RAKYAT INDONESIA (PERSERO) TBK. KANTOR CABANG MANADO

2018 ◽  
Vol 2 (02) ◽  
Author(s):  
Valencia Matthew Anis ◽  
Steven J. Tangkuman
Keyword(s):  
Information Technology ◽  
Information System ◽  
Business Process ◽  
Success Factors ◽  
Business Processes ◽  
Company Performance ◽  
Business World ◽  
Business Information ◽  
Banking Business ◽  
Branch Office

The use of information technology plays an important role in the company's business processes. One of the success factors of company performance is the optimal use or application of information technology. Especially in banking business process activities, the use of information technology is one of the weapons in competition in the banking business world. In this article Bank BRI, which is one of the largest banking companies in Indonesia, also relies on information technology in the continuity of its business processes. In this article, we will discuss about the application of the Bank BRI Manado branch office’s Information Technology and its benefits in the continuity of banking business processes. In this case the BRI bank Manado branch office uses a variety of information systems in the banking business processes that will be explained in this article.Keywords : Business Processes, Information Technology, Banking business, Information System, Bank

Automation at Truveil: Business Process Understanding and Analysis in RPA Implementation

2021 ◽  
Author(s):  
Arif Perdana ◽  
Desi Arisandi
Keyword(s):  
Critical Thinking ◽  
Business Process ◽  
Business Processes ◽  
Process Automation ◽  
Teaching Case ◽  
Process Understanding ◽  
Before And After

In the process of automation implementation, it is critical for management and employees to have skills in understanding, identifying, and documenting the relevant business processes. To equip students with these skills, we employ an authentic business scenario from the Truveil, a toy company. In 2021, Truveil (a pseudonym) had operations in more than 15 countries.  In this teaching case, we explain the business process of the company's Singapore office.  This case provides students with the opportunity to map a business process before and after automation, understand the challenges the company faced in implementing automation, and apply critical thinking to business process automation.

Critical Success Factors for Implementing a Configuration Management System

1992 ◽  
Author(s):  
David R. Novy
Keyword(s):  
Management System ◽  
Critical Success Factors ◽  
Success Factors ◽  
Configuration Management ◽  
Business Environment ◽  
Time To Market ◽  
Effective Implementation ◽  
Critical Success ◽  
Technology Tool

Abstract Companies must deliver quality products to market in the shortest possible time in order to remain competitive in today’s business environment. One technology tool which is emerging as a key to reducing time to market is configuration management. This paper discusses why configuration management is important and the the critical success factors for the effective implementation of a configuration management system.

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