Strategies for Evaluating Cloud System Providers during the Transformation of Businesses

2016 ◽  
pp. 451-470
Author(s):  
Mohamed Fazil Mohamed Firdhous
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Business Leaders ◽  
Cloud Services ◽  
Cloud Provider ◽  
Public Cloud ◽  
It Infrastructure ◽  
Customer Requirements ◽  
Business Transformation ◽  
Advantages And Disadvantages

This chapter takes a comprehensive look at the strategies and mechanisms developed for evaluating cloud services during business transformation. During business transformation, enterprises need to make decisions that would have long lasting impacts on the performance and profitability of the businesses. One of the important decisions business leaders are required to make is whether to own and manage their own IT infrastructure or outsource them from a public cloud provider. Due to the attractiveness of cloud computing, there are many cloud providers in the market creating a confusion in the minds of the customers who to select. Hence it is necessary to use proper strategies and mechanisms to evaluate the performance and the suitability of the service providers in meeting the customer requirements. This chapter takes an in depth look at some of the strategies, frameworks, mechanisms and tools proposed by researchers for evaluating cloud services in the literature with reference to their applicability, suitability, advantages and disadvantages.

Strategies for Evaluating Cloud System Providers during the Transformation of Businesses

2015 ◽  
pp. 58-77
Author(s):  
Mohamed Fazil Mohamed Firdhous
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Business Leaders ◽  
Cloud Services ◽  
Cloud Provider ◽  
Public Cloud ◽  
It Infrastructure ◽  
Customer Requirements ◽  
Business Transformation ◽  
Advantages And Disadvantages

This chapter takes a comprehensive look at the strategies and mechanisms developed for evaluating cloud services during business transformation. During business transformation, enterprises need to make decisions that would have long lasting impacts on the performance and profitability of the businesses. One of the important decisions business leaders are required to make is whether to own and manage their own IT infrastructure or outsource them from a public cloud provider. Due to the attractiveness of cloud computing, there are many cloud providers in the market creating a confusion in the minds of the customers who to select. Hence it is necessary to use proper strategies and mechanisms to evaluate the performance and the suitability of the service providers in meeting the customer requirements. This chapter takes an in depth look at some of the strategies, frameworks, mechanisms and tools proposed by researchers for evaluating cloud services in the literature with reference to their applicability, suitability, advantages and disadvantages.

Strategies for Evaluating Cloud System Providers During the Transformation of Businesses

Web Services ◽  
2019 ◽  
pp. 1863-1882
Author(s):  
Mohamed Fazil Mohamed Firdhous
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Business Leaders ◽  
Cloud Services ◽  
Cloud Provider ◽  
Public Cloud ◽  
It Infrastructure ◽  
Customer Requirements ◽  
Business Transformation ◽  
Advantages And Disadvantages

This chapter takes a comprehensive look at the strategies and mechanisms developed for evaluating cloud services during business transformation. During business transformation, enterprises need to make decisions that would have long lasting impacts on the performance and profitability of the businesses. One of the important decisions business leaders are required to make is whether to own and manage their own IT infrastructure or outsource them from a public cloud provider. Due to the attractiveness of cloud computing, there are many cloud providers in the market creating a confusion in the minds of the customers who to select. Hence it is necessary to use proper strategies and mechanisms to evaluate the performance and the suitability of the service providers in meeting the customer requirements. This chapter takes an in depth look at some of the strategies, frameworks, mechanisms and tools proposed by researchers for evaluating cloud services in the literature with reference to their applicability, suitability, advantages and disadvantages.

Business in the Cloud: Research Questions on Governance, Audit, and Assurance

2016 ◽  
Vol 30 (3) ◽  
pp. 173-189 ◽  
Author(s):  
Pamela J. Schmidt ◽  
Jason T. Wood ◽  
Severin V. Grabski
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Cloud Provider ◽  
Tight Coupling ◽  
Business Environments ◽  
Computing Services ◽  
Cloud Computing Services ◽  
Research Questions

ABSTRACTCloud computing services are finding rapid adoption as organizations seek cost reduction, technical expertise, flexibility, and adaptable mechanisms to attain advantages in fast-moving business environments. The related considerations of governance, audit, and assurance of cloud computing services might be inadvertently overlooked in a rush to adopt these cloud services. This paper focuses on cloud computing governance and audit issues by presenting research questions informed by both practice and research. A cloud computing ecosystem is presented and an IT Governance framework (Wilkin and Chenhall 2010) is referenced as a means to structure research questions. Key issues of risk, security, monitoring, control, and compliance should be considered early in the cloud services decision process. The tight coupling of intercompany operations between the cloud client and cloud provider(s) forms an interdependent, operationally coupled ecosystem. Planned governance is needed to achieve a well-governed, functional, and secure cloud computing environment. The audit role is complicated when the organization's financial data and/or critical applications are hosted externally with a cloud service provider that may use other cloud service providers.

scholarly journals A Comprehensive Review on Cloud Computing and Cloud Security Issues

2020 ◽  
pp. 483-490
Author(s):  
Supongmen Walling
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Primary Objective ◽  
Cloud Services ◽  
It Infrastructure ◽  
Security Issues ◽  
Computing Services ◽  
Processing Power ◽  
Wide Range ◽  
Cloud Computing Services

Cloud computing is a type of computing where computing services such as applications, storage, infrastructure, processing power are hosted by some vendors (cloud vendors) over the Internet and delivered to users on on-demand basis. A company can benefit from cloud computing in the sense that they can rent access to anything from applications to storage to processing power rather than owning their own IT infrastructure. By using cloud-computing services, companies can avoid the various costs and complexities associated with owning and maintaining their own IT infrastructure as everything is taken care of by the service providers. Cloud computing is a paradigm in which both the users and the service providers are benefited. Service providers are greatly benefited from cloud computing by providing cloud services to a wide range of customers. The primary objective of this paper is to give an overview on cloud computing encompassing its features, the pros and cons of cloud computing and the challenges that comes with it. Furthermore, this paper also presents a list of security concerns in cloud computing which stands in the way of wide spread adoption of cloud computing thereby motivating researchers to devise competent solutions to tackle these ongoing security issues.

GOVERNMENT REGULATIONS OF THE USING CLOUD SERVICES

2022 ◽  
Author(s):  
Olexander Melnikov ◽  
◽  
Konstantin Petrov ◽  
Igor Kobzev ◽  
Viktor Kosenko ◽  
...  
Keyword(s):  
Cloud Computing ◽  
Large Scale ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Government Agencies ◽  
Remote Work ◽  
Cloud Infrastructure ◽  
Wide Range ◽  
Technological Base

The article considers the development and implementation of cloud services in the work of government agencies. The classification of the choice of cloud service providers is offered, which can serve as a basis for decision making. The basics of cloud computing technology are analyzed. The COVID-19 pandemic has identified the benefits of cloud services in remote work Government agencies at all levels need to move to cloud infrastructure. Analyze the prospects of cloud computing in Ukraine as the basis of e-governance in development. This is necessary for the rapid provision of quality services, flexible, large-scale and economical technological base. The transfer of electronic information interaction in the cloud makes it possible to attract a wide range of users with relatively low material costs. Automation of processes and their transfer to the cloud environment make it possible to speed up the process of providing services, as well as provide citizens with minimal time to obtain certain information. The article also lists the risks that exist in the transition to cloud services and the shortcomings that may arise in the process of using them.

scholarly journals АНАЛИЗ ПОДХОДОВ К ОБЕСПЕЧЕНИЮ БЕЗОПАСНОСТИ ОБЛАЧНЫХ СЕРВИСОВ

2020 ◽  
pp. 70-82
Author(s):  
Вячеслав Вікторович Фролов
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Geographical Location ◽  
Cloud Service ◽  
Cloud Services ◽  
Cloud Infrastructure ◽  
Critical System ◽  
Cloud Service Providers ◽  
Safety And Reliability ◽  
Cloud Resources

The article is devoted to the analysis of modern approaches that ensure the security of cloud services. Since cloud computing is one of the fastest growing areas among information technology, it is extremely important to ensure the safety and reliability of processes occurring in the clouds and to secure the interaction between the client and the provider of cloud services. Given that fears about data loss and their compromise are one of the main reasons that some companies do not transfer their calculations to the clouds. The object of research and analysis of this work are cloud services, which are provided by various cloud service providers. The aim of the study of this work is to compare existing approaches that provide information security for cloud services, as well as offer a new approach based on the principle of diversity. There are many approaches that ensure their safety, using both traditional and cloud-specific. The multi-cloud approach is one of the most promising strategies for improving reliability by reserving cloud resources on the servers of various cloud service providers. It is shown that it is necessary to use diversity to ensure the reliability and safety of critical system components. The principle of diversity is to use a unique version of each resource thanks to a special combination of a cloud computing provider, the geographical location of data centers, cloud service presentation models, and cloud infrastructure deployment models. The differences between cloud providers and which combination of services are preferable to others in terms of productivity are discussed in detail. In addition, best practices for securing cloud resources are reviewed. As a result, this paper concludes that there is a problem of insufficient security and reliability of cloud computing and how to reduce threats in order to avoid a common cause failure and, as a result, loss of confidential data or system downtime using diversity of cloud services.

Cloud-based services and customer satisfaction in the small and medium-sized businesses (SMBs)

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shurui Gao ◽  
Weidong Meng
Keyword(s):  
Cloud Computing ◽  
Customer Satisfaction ◽  
Human Resources ◽  
Data Security ◽  
Cloud Services ◽  
It Infrastructure ◽  
Content Type ◽  
Cloud Data ◽  
Start Ups ◽  
It Knowledge

PurposeCloud-based technologies are reliably improving Information Technology (IT) environment incorporating changes and modifications to the present business structure. Cloud computing enables small and medium-sized businesses (SMBs) to organize and exchange pertinent data and information in real time. This study checks out the influence of cloud-based services (IT infrastructure, expenses of cloud services, cloud data security and IT knowledge of human resources) on customers' satisfaction in SMBs.Design/methodology/approachCloud computing offers a way to coordinate and share organizational and personal information and data. The adoption of cloud services is one of the most emerging technological advances in the current competitive business environment. Cloud-based services allow start-ups or SMBs to take advantage of technological advancements and respond more quickly to changing consumer demands. In the available literature, cloud computing has received a lot of attention. However, there is also a research gap in creating a paradigm that links the value development drivers in the electronic industry with the leveraging impact of cloud and intercloud computing resources for start-ups and SMBs. A hypothetical model was constructed based on a literature review, and the associations between the latent variables were investigated utilizing structural equations.FindingsFindings from the study confirmed the validity of the proposed model for customer satisfaction assessment. Besides, the results showed that customer satisfaction is affected by cloud-based services in SMBs. The results illustrated that IT infrastructure influences customer satisfaction significantly and positively, with a T-value of 2.42. Also, the results confirmed that the cost of cloud services with a T-value of 2.68 affects customer satisfaction significantly and positively. Cloud data security also impacts customer satisfaction with a T-value of 5.20. The results also showed that the IT knowledge of human resources affects customer satisfaction with a T-value of 3.01.Originality/valueThe main originality of this research is proposing a new conceptual model to assess the impact of cloud-based services on the satisfaction of the customers in SMBs.

Cloud computing as a means of forming the educational environment of a higher educational institution

2021 ◽  
pp. 59-66
Author(s):  
Natalia Ivanovna Popova ◽  
◽  
Artem Viktorovich Andronov ◽  
Aleksey Sergeevich Khomchenko ◽  
◽  
...  
Keyword(s):  
Cloud Computing ◽  
Educational Institution ◽  
Educational Environment ◽  
Educational Process ◽  
Cloud Services ◽  
Educational Services ◽  
Advantages And Disadvantages ◽  
Higher Educational ◽  
The One ◽  
Cloud Technologies

The article deals with the problems of the organization of the educational environment of higher educational institutions. The purpose of the article is to determine cloud computing as the most effective means of forming a unified educational environment of the university, providing a reliable organization of the educational process in the field of providing educational services in the “one window” mode in various social, political and economic conditions. Based on the analysis of modern platforms for organizing the educational environment and based on current trends in the IT market, Cloud Computing is currently one of the most promising areas. The article defines the essence of cloud computing, which is to provide hosting users with remote access to services, computing resources and applications over the Internet. Examples of the use of cloud technologies in the public sector and education are given. The main types of services provided by the Russian cloud services market (Saas and Iaas) are described. The implementation of the” National Cloud Platform O7″, developed by Rostelecom, is discussed in more detail. The advantages of organizing the educational environment with the help of cloud technologies are considered. Stand out. characteristic features of the Cloud Computing concept, various types of clouds are considered, their advantages and disadvantages. The organization of a unified educational environment of a higher educational institution through cloud computing is a promising direction that allows achieving high technological efficiency: while reducing the cost of purchasing special software and hardware, the quality and efficiency of the educational process in the conditions of digitalization of the economy significantly improves, and it also becomes possible to provide educational services in the “one window” mode, which is a priority of the Government of the Russian Federation.

Systems approach to cloud computing adoption in an emerging economy

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mahak Sharma ◽  
Ruchita Gupta ◽  
Padmanav Acharya ◽  
Karuna Jain
Keyword(s):  
Cloud Computing ◽  
Developing Countries ◽  
Systems Approach ◽  
Service Providers ◽  
Developing Economies ◽  
Resistance To Change ◽  
Cloud Services ◽  
Financial Loss ◽  
Content Type ◽  
Cloud Computing Adoption

PurposeCloud computing (CC) services have given a tremendous boost to the creation of efficient and effective solutions. With developing countries at a slow pace of adoption, this research aims to identify factors and their interrelationships influencing the adoption of CC in a developing country context. The developing countries are enjoying numerous benefits from CC services; however, its low adoption is still a question in developing economies; hence, the authors have selected the context of information and communication technology (ICT) firms in India.Design/methodology/approachThe qualitative research method is used where experts from thirteen ICT firms in India are interviewed.FindingsSixteen factors, twenty-eight subfactors, and 25 interrelationships are revealed through content analysis. Further, causal loop diagrams are proposed to display the behavior of cause and effect of these factors from a system's perspective. This will help to understand the relationships among the factors in order to enhance the speed of CC adoption. Possible financial loss and resistance to change are found as the key barriers to adoption. The proposed interrelationships can guide both policymakers and service providers for designing effective CC policies.Originality/valueThis is the first scholarly work that identifies interrelationships among factors and subfactors, thereby providing a holistic picture to decision-makers while making a choice on whether to adopt cloud services or continue with on premise data centers and servers.

Cloud Computing and Enterprise Migration Strategies

2013 ◽  
pp. 156-175
Author(s):  
Rosiah Ho
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Services ◽  
It Investments ◽  
Industrial Sectors ◽  
Business Agility ◽  
Migration Strategies ◽  
And Shifts ◽  
Capital Intensive ◽  
Computing Infrastructure

Cloud Computing is a prevalent issue for organizations nowadays. Different service providers are starting to roll out their Cloud services to organizations in both commercial and industrial sectors. As for an enterprise, the basic value proposition of Cloud Computing includes but not limit to the outsourcing of the in-house computing infrastructure without capitalizing their investment to build and maintain these infrastructures. Challenges have never been ceased for striking a balance between Cloud deployment and the need to meet the continual rise in demand for computing resources. It becomes a strategic tool to increase the competitive advantage and to survival in the market for an enterprise. To reconcile this conflict, IT leaders must find a new IT operating model which can enhance business agility, scalability, and shifts away from traditional capital-intensive IT investments.

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