From Reactive to Proactive Use of Social Media in Emergency Response

2016 ◽  
pp. 236-252 ◽  
Author(s):  
Kees Boersma ◽  
Dominique Diks ◽  
Julie Ferguson ◽  
Jeroen Wolbers
Keyword(s):  
Social Media ◽  
Emergency Response ◽  
Learning Strategy ◽  
Pilot Project ◽  
Project Planning ◽  
Web Based ◽  
New Information ◽  
Use Of Social Media ◽  
The One ◽  
Media Data

This chapter examines the introduction and implementation of the pilot project Twitcident in an emergency response room setting. Twitcident is a web-based system for filtering, searching and analyzing data on real-world incidents or crises. Social media data is seen as important for emergency response operations: it can be used as an ‘early warning monitoring system' to detect social unrest, and for improving common operational pictures (COPs). This chapter shows that the expectations on the functioning of the tool were not fully met: first it was hard for the response room professionals to make sense of the data and second, the management did not develop a proper project planning. The recommendations are twofold. On the one hand, the professionals who work with Twitcident must invest in developing new information management routines. On the other hand, the response room management needs to create a much more inclusive project learning strategy.

scholarly journals From Reactive to Proactive Use of Social Media in Emergency Response

2019 ◽  
pp. 602-618 ◽  
Author(s):  
Kees Boersma ◽  
Dominique Diks ◽  
Julie Ferguson ◽  
Jeroen Wolbers
Keyword(s):  
Social Media ◽  
Emergency Response ◽  
Learning Strategy ◽  
Pilot Project ◽  
Project Planning ◽  
Web Based ◽  
New Information ◽  
Use Of Social Media ◽  
The One ◽  
Media Data

This chapter examines the introduction and implementation of the pilot project Twitcident in an emergency response room setting. Twitcident is a web-based system for filtering, searching and analyzing data on real-world incidents or crises. Social media data is seen as important for emergency response operations: it can be used as an ‘early warning monitoring system' to detect social unrest, and for improving common operational pictures (COPs). This chapter shows that the expectations on the functioning of the tool were not fully met: first it was hard for the response room professionals to make sense of the data and second, the management did not develop a proper project planning. The recommendations are twofold. On the one hand, the professionals who work with Twitcident must invest in developing new information management routines. On the other hand, the response room management needs to create a much more inclusive project learning strategy.

scholarly journals Using Social Media Data to Plan for Tourism

2020 ◽  
Vol 39 (3) ◽  
pp. 125-138
Author(s):  
Alina Zajadacz ◽  
Aleksandra Minkwitz
Keyword(s):  
Social Media ◽  
Local Level ◽  
Data Sources ◽  
Communication Tool ◽  
Tourism Planning ◽  
Communication Tools ◽  
Social Media Data ◽  
Planning Methods ◽  
The One ◽  
Media Data

AbstractThe purpose of the article is to present the concept of using social media (SM) as data sources and communication tools, useful at the various stages of planning, implementing and monitoring the effects of tourism development on a local level. The first part discusses the stages of planning, then presents the characteristics of SM, along with a discussion of the issues presented in the literature to this date. The next part presents data sources and methods of research on SM and functions that they can perform in tourism. The concept presented, on the one hand, reviews the perspectives of practical use of SM as a communication tool and source of data and, on the other hand, the challenges related to the need to further deepen research on tourism planning methods that are adequate to the continuously changing environment.

Analyzing Social Networks to Mine Important Friends

2013 ◽  
pp. 90-104 ◽  
Author(s):  
Carson K.-S. Leung ◽  
Irish J. M. Medina ◽  
Syed K. Tanbeer
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Social Network ◽  
Social Networking Sites ◽  
Web Based ◽  
The Social ◽  
Social Entity ◽  
Social Entities ◽  
Media Data ◽  
Media Mining

The emergence of Web-based communities and social networking sites has led to a vast volume of social media data, embedded in which are rich sets of meaningful knowledge about the social networks. Social media mining and social network analysis help to find a systematic method or process for examining social networks and for identifying, extracting, representing, and exploiting meaningful knowledge—such as interdependency relationships among social entities in the networks—from the social media. This chapter presents a system for analyzing the social networks to mine important groups of friends in the networks. Such a system uses a tree-based mining approach to discover important friend groups of each social entity and to discover friend groups that are important to social entities in the entire social network.

Learner Autonomy Powered by Moodle: Do Language Students Really Want It?

10.47908/9/14 ◽  
2013 ◽  
pp. 251-264
Author(s):  
Maria Pree
Keyword(s):  
Social Media ◽  
Age Groups ◽  
Learner Autonomy ◽  
Student Activities ◽  
Course Content ◽  
Advanced Students ◽  
Language Students ◽  
Traditional Classroom Teaching ◽  
Use Of Social Media ◽  
The One

The study described in this article focuses on two major subject areas. On the one hand, different age groups of university language students at B2, B2+ and C1 level were asked to evaluate the opportunities of Moodle when studying English as an applied business language; on the other hand, the students’ disposition to use Moodle as a technological tool to foster learner autonomy was investigated. As Moodle provides social media features such as blogs, chats and quizzes, it seems to perfectly supplement traditional classroom teaching with student activities which can be performed without the supervision of the language instructor. One question of the survey among 138 applied business language students at the JKU (Johannes Kepler University, Linz, Austria) therefore attempted to establish how much the increasing use of social media has impacted on students’ needs for teacher-independent online learning. The results show a clear preference for ‘conservative’ language acquisition methods. Only 25% of the less advanced students (and even fewer of the more advanced ones) are interested in using social media features to direct their own learning progress and/or to create their own course content. The teacher still is - in the eyes of these students - very clearly the only person to provide content. This article will discuss the survey in detail and offer possible explanations for its results.

scholarly journals Anatomy of a Protest: Spatial Information, Social Media, and Urban Space

2020 ◽  
Vol 6 (1) ◽  
pp. 205630511989732
Author(s):  
Alireza Karduni ◽  
Eric Sauda
Keyword(s):  
Social Media ◽  
Public Space ◽  
Urban Space ◽  
Language Processing ◽  
Local Community ◽  
Spatial Information ◽  
Social Media Data ◽  
Public Events ◽  
Use Of Social Media ◽  
Media Data

Black Lives Matter, like many modern movements in the age of information, makes significant use of social media as well as public space to demand justice. In this article, we study the protests in response to the shooting of Keith Lamont Scott by police in Charlotte, North Carolina, on September 2016. Our goal is to measure the significance of urban space within the virtual and physical network of protesters. Using a mixed-methods approach, we identify and study urban space and social media generated by these protests. We conducted interviews with protesters who were among the first to join the Keith Lamont Scott shooting demonstrations. From the interviews, we identify places that were significant in our interviewees’ narratives. Using a combination of natural language processing and social network analysis, we analyze social media data related to the Charlotte protests retrieved from Twitter. We found that social media, local community, and public space work together to organize and motivate protests and that public events such as protests cause a discernible increase in social media activity. Finally, we find that there are two distinct communities who engage social media in different ways; one group involved with social media, local community and urban space, and a second group connected almost exclusively through social media.

Social Networking Sites

2016 ◽  
Vol 12 (4) ◽  
pp. 62-75
Author(s):  
Lydia Kyei-Blankson ◽  
Kamakshi S. Iyer ◽  
Lavanya Subramanian
Keyword(s):  
Social Media ◽  
Social Interaction ◽  
Social Networking ◽  
Survey Data ◽  
Social Networking Sites ◽  
Relationship Status ◽  
Web Based ◽  
Patterns Of Use ◽  
Midwestern University ◽  
Use Of Social Media

Social Networking Sites (SNSs) are web-based facilities that allow for social interaction, sharing, communication and collaboration in today's world. In the current study, patterns of use of social media among students at a public Midwestern university are examined. In addition, students were surveyed regarding concerns for privacy and trust and whether concerns differed by gender, ethnicity, employment and relationship status. The survey data gathered from students suggest that students mostly used SNSs from less than one hour to about 3 hours a day and for communication and maintaining relationships. Students also had academic uses for SNSs. Even though concerns for privacy and trust exist, they did not differ by gender, employment and relationship status and students are still willing to use SNSs. The findings from this research have implications for various stakeholders especially instructors who may be considering the use of SNS for academic purposes.

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