Knowledge Management System from Individual Firm to National Scale

2017 ◽  
pp. 274-299
Author(s):  
Mei-Tai Chu
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management System ◽  
Knowledge Management System ◽  
Business Strategies ◽  
Knowledge Flow ◽  
Multinational Organization ◽  
Organizational Boundaries ◽  
Four Dimensions ◽  
Individual Knowledge

Knowledge management system (KMS) is capable of capturing explicit knowledge and tacit knowledge in a systematic manner. As any type of organization scales up, the issue in relation to, how to construct an effective knowledge sharing mechanism in KMS to covert individual knowledge into collective knowledge remains under surveyed. The rising concerns especially focus on the identification of individual knowledge worker, how firms facilitate knowledge sharing and the effectiveness of national knowledge management system. Communities of Practice (CoPs) are well known as effective mechanism to foster knowledge sharing theoretically and practically. This paper aims to explore the journey of CoPs driven KMS from the lens of individuals, firms' business strategies to the perspectives of national interest. On individual level, knowledge nodes are explored in the context of knowledge flow, which often transcend organizational boundaries and are distinct and different than workflow models. Thus, a CoPs centered knowledge flow model in a multinational organization is developed, implemented, and analyzed. On firm level, this model is underpinned in a CoPs framework built around four expected firms' major business strategies including four dimensions and sixteen criteria as a comprehensive mechanism to intensify knowledge sharing effect. Finally, a conceptual model of KMS embedded national innovation system is also addressed.

Alignment of Knowledge Sharing Mechanism and Knowledge Node Positioning

2016 ◽  
pp. 318-337
Author(s):  
Mei-Tai Chu ◽  
Rajiv Khosla
Keyword(s):  
Knowledge Sharing ◽  
Knowledge Workers ◽  
Knowledge Flow ◽  
Attitudes And Beliefs ◽  
Collective Knowledge ◽  
Multinational Organization ◽  
Organizational Boundaries ◽  
Four Dimensions ◽  
Individual Knowledge ◽  
And Cluster Analysis

As the organizational memory in terms of collective knowledge evolves, how to construct an effective knowledge sharing mechanism to covert individual knowledge into collective knowledge becomes fairly demanding. CoPs approach is widely accepted as effective mechanism to facilitate knowledge sharing. Knowledge nodes in the context of knowledge flow, unlike workflow, can often transcend organizational boundaries and are distinct and different than workflow models. This paper aims to develop, implement, and analyze a CoPs Centered knowledge flow model in a multinational organization. This model is underpinned in a CoPs framework built around four expected performance including four dimensions and sixteen criteria as a comprehensive mechanism to intensify knowledge sharing effect. Next, this study clusters knowledge workers/nodes with common criteria (attitudes and beliefs) towards this model. These common attitudes and beliefs between two knowledge workers/nodes imply that knowledge sharing among them is likely to be more effective than between knowledge workers/nodes with dissimilar attitudes and beliefs. Fuzzy Multi-Criteria Decision Making MCDM) and cluster analysis techniques are adopted as research methods. A Dynamic knowledge flow activity analysis model is also defined as part of future work.

scholarly journals Knowledge Spirals in Higher Education Teaching Innovation

2014 ◽  
Vol 10 (4) ◽  
pp. 16-37 ◽  
Author(s):  
Ángel Fidalgo-Blanco ◽  
María Luisa Sein-Echaluce ◽  
Francisco J. García-Peñalvo
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Management System ◽  
System Development ◽  
Educational Innovation ◽  
Knowledge Management System ◽  
Teaching Innovation ◽  
Innovation Activities ◽  
Organisational Knowledge ◽  
Individual Knowledge

A R&I&i process for a knowledge management system development is presented. It transforms different institutions experiences into organisational knowledge applicable to an entire sector, the higher education one specifically. The knowledge management system allows classifying, organising, distributing and facilitating the application of the knowledge generated by the faculty. A study, with more than 1000 system users, reflects that the system helps to the faculty in the way they perform educational innovation activities. The supported model integrates both Nonaka's epistemological and ontological spirals. This allows defining ontologies and used them in order to transform the individual knowledge into organisational one. The knowledge management system encapsulates complex logic expressions and ontologies management, making easy for the users obtaining successful results that may organise in their own way, becoming a powerful knowledge management process that combines epistemological and ontological knowledge spirals to convert individual experiences in educational innovation into organisational knowledge in the higher education sector.

Wiki Technology and Emergency Response

2012 ◽  
pp. 50-70
Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Murray E. Jennex ◽  
Lorne Olfman
Keyword(s):  
Knowledge Management ◽  
Action Research ◽  
Knowledge Sharing ◽  
Research Methods ◽  
Emergency Response ◽  
Management System ◽  
Knowledge Management System ◽  
Design And Implementation ◽  
Wiki Technology ◽  
Effective Use

This paper is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in managing knowledge for emergency response, but it is crucial for response effectiveness that such challenges be overcome. Organizational members must share the knowledge needed to plan for emergencies. They also must be able during an emergency to access relevant plans and communicate about their responses to it. This study, which employed action research methods, suggests that wiki technology can be used to manage knowledge for emergency response. It also suggests that effective use of a knowledge management system for emergency response requires thorough training, a knowledge-sharing culture, and a good fit between emergency-response tasks and system capabilities.

Modelling Knowledge Sharing Behavior With Behavioral Intention and Interpersonal Trust

2020 ◽  
pp. 148-170
Author(s):  
Toshali Dey ◽  
Susmita Mukhopadhyay
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management System ◽  
Structural Equation ◽  
Affective Commitment ◽  
Interpersonal Trust ◽  
Knowledge Management System ◽  
Affective Trust ◽  
Knowledge Sharing Behavior ◽  
Sharing Behavior

With the growing determination to sustain in the competitive market, organizations are focusing more on developing their knowledge management system. The purpose of this study is to examine the effect of knowledge sharing intentions (KSI) and affective trust (AT) on knowledge sharing (KS) behavior of employees. Additionally, the mediating influence of affective commitment (AC) of the employees in this relationship is also studied. This study uses data from a sample of 246 managers in Indian private sector firms and employs a structural equation modelling approach to test the proposed hypotheses. The findings of this study show that contrary to the results of prior research, KSI does not affect KS behavior directly. Rather, it acts indirectly through AC, which is necessary for increasing employees' loyalty and willingness to share their knowledge. Moreover, the results indicated that AT has an indirect influence on employees' KS behavior via KSI. Implications and limitations and future scope of the study have also been discussed.

scholarly journals Maturity Level Knowledge Management System at Travelodge Batam Hotel using the Cobit 5 Framework

2020 ◽  
Vol 9 (4) ◽  
pp. 89-92
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management System ◽  
Knowledge Management System ◽  
Knowledge Level ◽  
Maturity Level ◽  
Evaluation Activity ◽  
Knowledge Assets ◽  
Framework Model ◽  
A Company

Advances in technology and science are increasing as a new challenge for companies that must manage knowledge assets for encourage the creation of knowledge management. Knowledge Management System (KMS) that already exists at a company like Travelodge Hotel Batam can run effectively, it is necessary to conduct an evaluation activity by examining how the process of managing knowledge possessed by each individual can be transferred to other individuals through the process of knowledge sharing. The study aim analyzes to find out the extent of the processes of knowledge level management found in Traveldoge Hotel Batam at the maturity level of the KMS. The Cobit 5 Framework Model used to evaluation the KMS in this company. The results of the analysis are maturity analysis ((AP07, BAI4, DSS3, DSS6, and MA01) and recommendation than expected to be an evaluation material that will have an impact on the KMS of company later

scholarly journals Implementasi Knowledge Management System Pada Rumah Sakit Muhammadiyah Palembang Berbasis Web (Study Kasus: Unit Sumber Daya Manusia)

2020 ◽  
Vol 1 (3) ◽  
Author(s):  
Brilian Sidhatama ◽  
Fatmasari Fatmasari ◽  
Iman Solikin
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Management System ◽  
Explicit Knowledge ◽  
Knowledge Management System ◽  
Html 5

Knowledge pada era informasi ini sangat penting bagi perusahaan Pada Administrasi rumah sakit muhammadiyah Palembang ini memiliki asset pengetahuan yang penting yaitu tacit knowledge dan explicit knowledge. Namun  sayang, Knowledge Sharing yang ada di rumah sakit muhammadiyah Palembang ini belum berjalan dengan baik dimana tacit knowledge hanya dimiliki oleh karyawan tertentu, dan explicit knowledge seperti dokumen yang tersimpan di berbagai tempat penyimpanan. Solusi dari permasalahan tersebut yaitu membangun KMS bagian administrasi pelayanan di rumah sakit muhammadiyah Palembang. KMS pada bagian administrasi ini diperlukan untuk berbagi informasi dan sebagai referensi bagi para karyawan yang membutuhkan Aplikasi KMS yang dibangun menggunakan bahasa pemrograman HTML 5 dan basis data MySQL. Serta dengan menggunakan metode the 10-step knowledge management roadmap. Aplikasi KMS yang dibangun dapat membantu rumah sakit muhammadiyah dalam mengumpulkan pengetahuan tersebut kedalam suatu wadah, sehingga tidak akan kehilangan pengetahuan yang dimiliki karyawan dibagian administrasi.

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