Outsourcing to Cloud-based Computing Services in Higher Education in Saudi Arabia

Author(s):  
Athary Alwasel ◽  
Ben Clegg ◽  
Andreas Schroeder

In recent years Saudi Arabia has made great strides in higher education. This paper looks at the higher education sector in Saudi Arabia with special emphasis on outsourcing to Software as a Service based email systems as a positive enabler of higher education. Outsourcing can be defined as the process of contracting services to a third party with financial and contractual terms to govern that provision. There are many advantages and disadvantages of outsourcing and many reasons why an organization might decide to outsource specific services. This chapter describes the information systems outsourcing trend towards cloud based solutions (particularly email) in the Saudi Arabian higher education sector over the last few years and discusses the implications of this trend.

Author(s):  
Muhammad Attar ◽  

The Lean-Kaizen has been utilized in different sectors over the past years as a continuous improvement tool and wastes elimination to gain competitive advantage. Indeed, Lean- Kaizen implementation in the higher education sector has not been employed effectively in some countries. The paper aims to examine the current status of Lean-Kaizen implementation in the Saudi Arabian higher education sector. The survey was distributed to several universities in Saudi Arabia and the findings of the survey illustrated that the implementation of Lean-Kaizen is still in the early stages and not adopted widely in universities within Saudi Arabia. The paper provides valuable information about the current status of the Lean - Kaizen implementation in the Saudi Arabian higher education sector. A recommendation was proposed to guide universities and practitioners for future continuous improvement efforts.


Author(s):  
Philip Altbach

Saudi Arabia spends significantly on higher education, and its higher education system has expanded impressively in recent years. Now the Kingdom is seeing to upgrade its higher education system and to create a more systematic approach to academic development. Challenges remain, but the effort is proceeding.


Cloud computing services mature both economically and technologically and play a more and more extensive role in the domain of software and information systems engineering. SaaS offers advantage for both service providers and consumers. SaaS is faced with the question of appropriate techniques applying at early phase of Requirements engineering of producing system. The paper highlights two traditional methods namely i* and VORD belonging respectively to Goal oriented Requirements Engineering and Viewpoints approaches. The approach proposed try to dealing with the requirements elicitation in the context of Software-as-a-service SaaS. So, the approach benefits from strengths of both VORD and i* models and propose a combination of them in a new approach namely VORDi*.


2020 ◽  
Vol 36 (4) ◽  
pp. 389-407
Author(s):  
Hugo Gonzaga Miguel ◽  
Pedro Ramos ◽  
Susana da Cruz Martins ◽  
Joana Martinho Costa

One of the most widely researched issue on higher education relates to exposed paths that lead to academic success. Nowadays information systems represent an essential part of the education sector in many universities. In particular, the increasing of the number of students in higher education in Portugal leads to the progressive increase of student’s data contained in institutional information systems. This article aims to include the use of student data contained in the Fénix information system of a Portuguese higher educational institution, turning their information in an internal tool, to assist analysis and studies of internal academic success. Providing relevant data for queries can offer a clearer explanation of the paths to success in higher education. It can also help the identification of problems and failures aiming to support a more effective intervention of institutions and researchers to improve the academic success.


Author(s):  
Badi Aldossry

The platforms are the pinnacle of technology and digital development in the 21st century. However, until the global COVID-19 pandemic, most schools did not employ these platforms as new teaching and learning methods. The Ministry of Education in Saudi Arabia established the Madrasati Platform as the new gateway to distance-teaching and learning for all Saudi' education levels from 1st to 12th grade in the new academic year 2020-2021. This platform is one of the most essential programmes in Saudi Arabia, and is related to many supplemental educational tools. The data involved in this study was collected from three teachers. This paper presents the results of an evaluation of the Madrasati Platform in relation to Saudi teachers' perceptions of its use as the primary distance learning platform, and its advantages and disadvantages. The main findings are firstly that teachers should possess technical knowledge about how to use this platform, which highlighted the need for intense training courses for both teachers and students in order to create and foster a successful educational environment. The Madrasati Platform is an integrated platform designed to meet the needs of all of the parties involved. However, students typically neglect to attend the asynchronous virtual classroom on the platform (iEN channels and other uploaded videos) and focus only on the synchronously virtual (live) classroom on Teams. Therefore, this paper presents some recommendations to the Saudi Arabian education stakeholders for improved platform development, and also proposes paths for future research. <p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0777/a.php" alt="Hit counter" /></p>


Author(s):  
Sophia Alim

The increased use of Twitter in Saudi Arabia has opened new opportunities in higher education teaching. However, there exists a lack of studies which examine academics' thoughts on Twitter use for teaching purposes. For this study, a questionnaire was distributed to academics in Saudi Arabian universities in order to explore their experiences and opinions regarding Twitter use in teaching. The results of the questionnaire indicated that the top three teaching activities Twitter was used for were: sharing resources, posting important information, and enabling students to ask questions. Positive experiences of using Twitter in teaching focused on: accessibility, the dissemination of important information, student engagement, and the sharing of opinions and ideas. Negative experiences highlighted issues such as a lack of Internet connections, the distracting nature of tweeting, privacy, the small size of tweets, and time management. What this study highlighted was the use of Twitter in higher education teaching was still in the experimental stages of implementation.


2016 ◽  
Vol 12 (34) ◽  
pp. 103
Author(s):  
Ghadah Alsaleh

One way to meet the challenges in creating a high preforming educational institution is the approach of organization excellence. The National Commission for Assessment and Academic Accreditation (NCAAA) was established under the supervision of the Higher Education Council and Ministry of Education in Saudi Arabia to assure the quality standards are applied. This research aims to examine the NCAAA standards based on well-known models for organization excellence that has been used in the education sector. Results show that the NCAAA should focus on some specific areas to assure that excellence of educational is instituted. These areas include: leadership, strategic planning and partnership.


2021 ◽  
Vol 10 (2) ◽  
pp. 36
Author(s):  
Majed Bin Othayman ◽  
Abdulrahim Meshari ◽  
John Mulyata ◽  
Yaw Debrah

The present case study aimed to investigate challenges in learning in Saudi Arabia’s higher education institutions in the context of the implementation of training and development. A qualitative study design was used, and semi-structured interviews were conducted with 75 faculty members and human resource managers working in four public universities in Saudi Arabia. The interviews were recorded, and thematic analysis was applied to the collected data. On-campus and off-campus methods are used to implement training programmes in all four universities, regardless of the flaws of both types of training. Due to a lack of time, the majority of respondents indicated that their heavy teaching workload prevented them from engaging in university training and development. Multifactorial challenges are involved in the higher education institutions of learning with regards to the application of training and development in Saudi Arabia. One of the most significant obstacles that Saudi Arabian institution administrators face in their attempts to innovate and strengthen learning and teaching methods and methodologies is a shortage of qualified and domestic trained faculty. Because of contact breakdowns, hiring highly skilled and technically trained international teachers, for example, introduces language gaps and reduces the efficacy of teaching and learning processes. The key consideration is the execution of preparation and growth; universities have a smaller chance of achieving the goal value. With too much money being spent on training and growth, the question is not what organizations should prepare, but, rather, whether training is worthwhile and efficient.


10.28945/3942 ◽  
2018 ◽  
Vol 13 ◽  
pp. 021-044 ◽  
Author(s):  
Ashraf Ahmed Fadelelmoula

Aim/Purpose: The aim of this study is to examine empirically the effects of certain key Critical Success Factors (CSFs) for the implementation of Enterprise Resource Planning (ERP) Systems on the comprehensive achievement of the crucial roles of Computer-Based Information Systems (CBISs) Background: The effects of the CSFSs were examined in the higher education sector in the Kingdom of Saudi Arabia (KSA) using a case study of the ERP adoption in Prince Sattam Bin Abdulaziz University. Methodology: A theoretical model was proposed based on the literature written on the CSFs and the roles of CBISs in business. The model encompasses six key CSFs and their associations with the realization of the crucial roles of CBISs. To test the proposed model, a questionnaire was developed by considering the most frequently used measurements items in the ERP’s literature. The data were collect-ed from 219 key stakeholders. Contribution: This study acts as one of the few empirical studies in assessing the effects of the important CSFs for ERP implementation upon its successful implementation. Its outcomes provide more insights and clarifications about the effects of six key CSFs on the comprehensive achievement of the crucial CBIS’s roles. Particularly, the uniqueness of this study lies in addressing the effects of these CSFs on the achievement of the vital CBIS’s roles collectively rather than the achievement of each role individually. Moreover, the study examined these effects in the higher education environment, which is characterized by its own special business processes and services. Findings: The results reveal that the six key CSFs have a positive relationship with the comprehensive achievement of the crucial roles of CBISs. These findings are consistent with many previous studies on the effects of the CSFs on the realization of the expected benefits of the enterprise systems. Recommendations for Practitioners: The managers and other key stakeholders should carefully manage the vital aspects of the CSFs in order to realize the promised ERP’s benefits, including the CBIS’s roles. Future Research: Additional empirical examinations are needed to investigate the effects of the rest of the CSFs on realizing the roles of information systems.


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