Designing and Implementing E-Government Projects for Democracy and Social Change in India

2020 ◽  
pp. 437-468
Author(s):  
Shefali Virkar

Attracted by the new Information and Communication Technologies, actors across the world have adopted computer-based systems for use in government as a means of reforming inefficiencies in public administration and public service provision. This book chapter, through the study of an electronic property tax collection system in Bangalore, India, seeks to unravel the social dynamics shaping similar e-government initiatives. The research upon which this chapter is based analyses prevailing actor behaviour, motivations, and interactions; examining not only the interplay of local contingencies and external influences acting upon the project's implementation and transformation, but also the disjunctions in these relationships which inhibit the effective exploitation of ICTs in the given context.

Author(s):  
Shefali Virkar

Attracted by the new Information and Communication Technologies, actors across the world have adopted computer-based systems for use in government as a means of reforming inefficiencies in public administration and public service provision. This book chapter, through the study of an electronic property tax collection system in Bangalore, India, seeks to unravel the social dynamics shaping similar e-government initiatives. The research upon which this chapter is based analyses prevailing actor behaviour, motivations, and interactions; examining not only the interplay of local contingencies and external influences acting upon the project's implementation and transformation, but also the disjunctions in these relationships which inhibit the effective exploitation of ICTs in the given context.


Author(s):  
Shefali Virkar

The recent, rapid global proliferation of the new Information and Communication Technologies (ICTs) has sparked an explosive increase in an already steadily-growing stream of scholarly and practitioner literature on the applicative potential of e-government initiatives for development. Attracted by the potential intrinsic to these innovative digital technologies, platforms, and applications, political actors across the world have adopted computer-based network-systems for strategic use in government; as a means of reforming inefficiencies in public administration, and in public service provision. This research chapter, through the delineation of an electronic property tax collection system, deployed in Bangalore, India, analyses and unravels the strategic actor interactions shaping similar e-government initiatives, globally; predominantly, through a detailed scholarly examination of prevailing actor behaviours, motivations, and interactions. The research presented herein considers, thus, not only the interplay of local contingencies and external influences acting upon the project, but also the disjunctions apparent within these relationships which inhibit the effective exploitation of ICTs in the given context.


2016 ◽  
pp. 502-523
Author(s):  
Shefali Virkar

The recent, rapid global proliferation of the new Information and Communication Technologies (ICTs) has sparked an explosive increase in an already steadily-growing stream of scholarly and practitioner literature on the applicative potential of e-government initiatives for development. Attracted by the potential intrinsic to these innovative digital technologies, platforms, and applications, political actors across the world have adopted computer-based network-systems for strategic use in government; as a means of reforming inefficiencies in public administration, and in public service provision. This research chapter, through the delineation of an electronic property tax collection system, deployed in Bangalore, India, analyses and unravels the strategic actor interactions shaping similar e-government initiatives, globally; predominantly, through a detailed scholarly examination of prevailing actor behaviours, motivations, and interactions. The research presented herein considers, thus, not only the interplay of local contingencies and external influences acting upon the project, but also the disjunctions apparent within these relationships which inhibit the effective exploitation of ICTs in the given context.


2015 ◽  
pp. 1452-1473
Author(s):  
Ana-Cristina Ionescu

The Internet is definitely the most complex and dynamic technical and cultural phenomenon that humanity ever experienced. Nevertheless, despite its positive impact on the Western world, Web 2.0 has yet to prove its power in the undeveloped regions of the globe, where the Internet Era is still at its dawn. In developing countries, the barriers that women face, such as poverty or social imbalances, establish significant challenges that hinder connectivity and access to modern technologies. In this context, the chapter discusses the evolution of gender speech in relation to new Information and Communication Technologies (ICTs). The authors determine whether the declarations and plans for action that were issued subsequent to the 1995 Fourth World Conference on Women in Beijing enhanced the establishment of gendered policies on ICTs, particularly in the undeveloped regions of the world, and whether, in this way, they empower women, contribute to combating women's poverty, and promote gender equality.


Author(s):  
Eduardo Araya Moreno ◽  
Diego Barría ◽  
Gustavo Campos

Due to the importance that the Internet has gained as a means of communication, literature on political communication has incorporated it as one of its preferred topics of focus. Literature stems almost entirely from Europe and the United States. Very little is known about the political use of new information and communication technologies (NICTs) in other parts of the world. The present chapter aims to provide evidence in that line, starting from the study of the incorporation of the Chilean political parties to the Internet. In specific, the following questions are answered: In what extent do factors such as the organizational characteristics of the political parties explain their greater or lesser adoption of NICTs? What do parties use NICTs for? Furthermore, although briefly, the authors will try to answer the question whether the parties have experienced change in their interaction with the citizenry and their bases because of the usage of NICTs.


Author(s):  
Ángela-Jo Medina

This chapter introduces the impact of new information and communication technologies (nICTs), specifically the Internet, on national and international conflict prevention and management. This analysis provides case studies of the use and examples of the prospective use of nICTs to counteract conflict as it undermines social and economic structures and hinders regional development. This study reviews the specific application of nICT-related initiatives at the different phases of the conflict cycle: from addressing the root causes of conflict as a tool for prevention and management, through the reconciliation and reconstruction phase. The author intends this analysis to illustrate and contribute to the discussion of how the social and development-related application of nICTs can compliment existing conflict prevention and management reduction strategies.


Author(s):  
Shefali Virkar

Over the last few decades, unprecedented advances in communications technology have collapsed vast spatial and temporal differences, and made it possible for people to form connections in a manner not thought possible before. Centred chiefly on information, this revolution has transformed the way in which people around the world think, work, share, and communicate. Information and Communication Technologies (ICTs) promise a future of a highly interconnected world, wherein action is not limited by physical boundaries, and constrained physical space is replaced by a virtual ‘cyberspace' not subject to traditional hierarchies and power relations. But is the promise of ICTs chimerical? To tackle these issues, central to the global policy debate over the potential development contributions of Information and Communication Technologies, and to examine whether and the extent to which disparities in access to ICTs exist, this book chapter provides a demonstration of the ways in which ICTs may be used as tools to further global economic, social, and political advancement, to shape actor behaviour, and to enhance institutional functioning; particularly in the Third World.


Author(s):  
Ekaterina Ivanova ◽  
Julia Doncheva

The publication analyzes the peculiar and dynamic educational work on the discipline ‘Around the world’, studied in the first and second grades of the initial educational degree in the Republic of Bulgaria. It is a continuation of the educational field ‘Around the world’ in the kindergarten. It takes into consideration the unique conditions in the personal development of the students with their specific experience and the degree of perception and understanding of the information about the objective reality, and their orientation in natural and social phenomena. Through its pedagogical impact on the subject, the teacher takes the life experiences of the children from his state of preschool and pre-theoretical fragmentation and unsystematisation to cognitive and intellectual readiness to master the social sciences at the middle course. The teacher motivates his activity to implement IT not only for teaching, but also for consolidation as well as for reverse connection-test.Keywords: Around the world, teacher, competencies, high technologies, trained.


2021 ◽  
Vol 17 (3) ◽  
pp. 52-61
Author(s):  
I. A. Denisenko ◽  
A. A. Kuzubov ◽  
N. V. Shashlo

Introduction. In 2021 the labor market takes on a new format. Under the influence of various factors, a new social and labor platform “Trud” is being formed. The COVID-19 virus pandemic has dealt a devastating blow to the economy and the world of work in all countries and in the world in particular, causing triple consequences for eco­nomic growth - a supply shock, a demand shock, and an international trade shock. Three main phe­nomena of our time - demography - XXI, globaliza­tion - XXI and "Industry 4.0" have changed and continue to radically change the world of econom­ics, institutions and the world of society [18]. Digi­talization, virtualization of the economy, its hybrid nature, the emergence of various modifications - platform economy, on-demand economy, general consumption economy, gig economy - transform not only the social and labor space [19]. Changes are taking place in the entire social structure of the economy and society, the classic lines between pro­ducers and consumers, workers and employers are being erased; the former polarity of relations and interdependence between the owners of labor and owners of capital is changing. Thus, the social stra­tum of the new digital economy and network socie­ty is acquiring the character of non-classical, atypi­cal, dynamic and unstable forms. The whole system of social and labor relations in the labor market is becoming the same. In the short term, in the econ­omy and society as a whole, under the influence of information and communication and other break­through technologies, the growth of the availability of digital infrastructure, certain changes will occur in the labor market, in this connection, the article highlights groups of technologies that will signifi­cantly affect it: cognitive technologies, cloud tech­nologies, artificial intelligence, industrial Internet, Internet of things, Big Date, blockchain, quantum technologies, neurotechnologies, virtual reality technologies. It has been proven that technologies have already rapidly entered human life, radically changing the conditions of life, motivational at­titudes, and the value of forming the competitive­ness of labor resources. Thus, the transformations taking place in the social and labor sphere under the influence of information and communication technologies, network systems, other resources and institutions of the new digital economy are a com­plete, comprehensive transformation of values, mo­tivational attitudes, hierarchies, sources of develop­ment, resource structure, forms and technologies. interaction, forms and scale of employment, level, structure, income differentiation.Materials and methods. The study was car­ried out on the basis of the following methodologi­cal framework, namely: an integrated approach, a systematic approach, methods of comparative, situational analysis and synthesis, a method of abstract-logical assessment, a method of concre­tization, methods of detailing, typology, grouping, systematization and generalization, induction and deduction, methods of statistical analysis, graphi­cal method.Research results. As a result of the study, an assessment was made of the potential for intra-in­dustry polarization, taking into account the use of information and communication technologies (here­inafter - ICT). It has been proven that information and communication technologies replace individual tasks that are performed by people; respectively, in the market the share of highly qualified experts as well as low-skilled service personnel will increase.The proportion of workers who used ICT in their activities is identified. It was determined that in Russia the maximum number of workers who used ICT in their professional activities were employed in the fields of information and telecommunica­tions, as well as scientific and technical activities. Indicators of the share of workers who used ICTs that were close to the average for Russia were noted in industry, the minimum use of ICTs was in the field of transport, warehousing, postal and courier activities, in the field of water supply. As a result, this made it possible to identify a number of enter­prises with the maximum potential for introducing the latest breakthrough technologies and for refor­matting the structure of the employed population.Discussion and conclusion. The role of the skills and competencies of workers necessary for the formation of competitive labor resources and over­coming various challenges in the labor market is revealed. A core of skills and competencies for effec­tive employment is proposed based on the O*NET content model. It has been proved that promoting the development of non-routine skills is the most relevant strategy for the formation of the competi­tiveness of labor resources in the context of digital and post-viral trends in the transformation of so­ciety. Non-routine social skills related to employee interpersonal interactions and social perception are complemented by ICT applications, with the aim of empowering human capabilities with technology.


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