E-Government and Transformation of Service Delivery in Malaysia

2020 ◽  
pp. 1606-1622
Author(s):  
Noore Alam Siddiquee ◽  
Mohd. Zin Mohamed

Since the 1990s e-government has been a leading feature of public sector reform in Malaysia. As elsewhere around the world, at the core Malaysia's e-government agenda is the desire to reinvent governance and service delivery so as to realize national developmental goals. Variety of e-initiatives undertaken and implemented over the past decades has improved the nation's e-profile and readiness. These programs have also brought about profound changes to the mode of service delivery and the nature of interactions between the government and citizens and other stakeholders. The paper demonstrates the current trends in e-government by focusing on some most recent initiatives and their roles in modifying governance and service delivery systems thereby producing benefits of efficiency, improved access and convenience, among others. It argues that while Malaysia has made significant inroads in e-services and is ahead of most developing countries, yet progress remains unsatisfactory when compared with regional and world leaders. The paper sheds lights on current impediments of e-government in Malaysia and their implications.

Author(s):  
Noore Alam Siddiquee ◽  
Mohd. Zin Mohamed

Since the 1990s e-government has been a leading feature of public sector reform in Malaysia. As elsewhere around the world, at the core Malaysia's e-government agenda is the desire to reinvent governance and service delivery so as to realize national developmental goals. Variety of e-initiatives undertaken and implemented over the past decades has improved the nation's e-profile and readiness. These programs have also brought about profound changes to the mode of service delivery and the nature of interactions between the government and citizens and other stakeholders. The paper demonstrates the current trends in e-government by focusing on some most recent initiatives and their roles in modifying governance and service delivery systems thereby producing benefits of efficiency, improved access and convenience, among others. It argues that while Malaysia has made significant inroads in e-services and is ahead of most developing countries, yet progress remains unsatisfactory when compared with regional and world leaders. The paper sheds lights on current impediments of e-government in Malaysia and their implications.


1989 ◽  
Vol 83 (1) ◽  
pp. 84-87 ◽  
Author(s):  
N.C. Barraga

Based on visits and teaching experiences in more than 15 different countries around the world, the differences in philosophies in education, changing attitudes in regard to persons with visual impairments, and service delivery systems are discussed. Examples are provided when appropriate. Special attention is given to the dramatic emphasis on development of low vision services in recent years. The article closes with challenges for the future.


2015 ◽  
Vol 12 (3) ◽  
pp. 409-418 ◽  
Author(s):  
Paulin Mbecke

Three hypotheses justify service delivery crisis in South Africa. Post-apartheid laws and strategies don’t enable service delivery in local governments. Secondly, there is detachment between laws and strategies and leadership for their implementation. The government does not also promote entrepreneurship in local governments preventing innovation, creativity and competitiveness thus hindering service delivery. This paper supports municipal entrepreneurship as an ideal strategy to facilitate service delivery in local governments through three main considerations. Firstly, laws and strategies developed to facilitate service delivery should be implemented by competent municipal entrepreneurs. Innovation, creativity and competitiveness should be emphasised as the golden rule in managing local governments. Importantly, Citizen Charters should complement municipal entrepreneurship to facilitate standardised service delivery systems that meet people’s expectations


2017 ◽  
pp. 148-159
Author(s):  
V. Papava

This paper analyzes the problem of technological backwardness of economy. In many mostly developing countries their economies use obsolete technologies. This can create the illusion that this or that business is prosperous. At the level of international competition, however, it is obvious that these types of firms do not have any chance for success. Retroeconomics as a theory of technological backwardness and its detrimental effect upon a country’s economy is considered in the paper. The role of the government is very important for overcoming the effects of retroeconomy. The phenomenon of retroeconomy is already quite deep-rooted throughout the world and it is essential to consolidate the attention of economists and politicians on this threat.


2006 ◽  
Vol 56 (4) ◽  
pp. 455-468
Author(s):  
Zoltán Ádám ◽  
László Csaba ◽  
András Bakács ◽  
Zoltán Pogátsa

István Csillag - Péter Mihályi: Kettős kötés: A stabilizáció és a reformok 18 hónapja [Double Bandage: The 18 Months of Stabilisation and Reforms] (Budapest: Globális Tudás Alapítvány, 2006, 144 pp.) Reviewed by Zoltán Ádám; Marco Buti - Daniele Franco: Fiscal Policy in Economic and Monetary Union. Theory, Evidence and Institutions (Cheltenham/UK - Northampton/MA/USA: Edward Elgar Publishing Co., 2005, 320 pp.) Reviewed by László Csaba; Piotr Jaworski - Tomasz Mickiewicz (eds): Polish EU Accession in Comparative Perspective: Macroeconomics, Finance and the Government (School of Slavonic and East European Studies, University College of London, 2006, 171 pp.) Reviewed by András Bakács; Is FDI Based R&D Really Growing in Developing Countries? The World Investment Report 2005. Reviewed by Zoltán Pogátsa


Edupedia ◽  
2020 ◽  
Vol 5 (1) ◽  
pp. 45-53
Author(s):  
Ilzam Dhaifi

The world has been surprised by the emergence of a COVID 19 pandemic, was born in China, and widespread to various countries in the world. In Indonesia, the government issued several policies to break the COVID 19 pandemic chain, which also triggered some pro-cons in the midst of society. One of the policies government takes is the closure of learning access directly at school and moving the learning process from physical class to a virtual classroom or known as online learning. In the economic sector also affects the parents’ financial ability to provide sufficient funds to support the implementation of distance learning applied by the government. The implications of the distance education policy are of course the quality of learning, including the subjects of Islamic religious education, which is essentially aimed at planting knowledge, skills, and religious consciousness to form the character of the students. Online education must certainly be precise, in order to provide equal education services to all students, prepare teachers to master the technology, and seek the core learning of Islamic religious education can still be done well.


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