Website Retailing

2004 ◽  
pp. 52-68
Author(s):  
Lori N.K. Leonard ◽  
Timothy Paul Cronan
Keyword(s):  
Supply Chain ◽  
Inventory Management ◽  
Management Strategies ◽  
Electronic Data Interchange ◽  
The Internet ◽  
Retail Outlet ◽  
Chain Management ◽  
Data Interchange ◽  
The Impact ◽  
Over Time

Electronic commerce (EC) includes electronic data interchange (EDI) and the Internet and is used in various applications to seek improvements in effectiveness and efficiency. Supply chain management (SCM) is an application of EC, and therefore, the impact of EC can be seen throughout the supply chain (SC). This study explores the effectiveness of replenishment using the Internet (i.e., website retailing) when comparing different replenishment options, by analyzing the distributor-retail outlet and retail outlet-customer links in the SC. Moreover, this research studies customer buying habits as well as inventory management strategies when products are purchased via a website. Five hundred and fifteen products are analyzed over time (monthly) in order to identify replenishment issues when conducting business (e-business) from a website (e-tailing).

From EDI to Internet Commerce in Supply Chain Management

2002 ◽  
pp. 92-113
Author(s):  
Seng Kwong Gwee ◽  
Albert Wee Kwan Tan
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Electronic Data Interchange ◽  
Internet Commerce ◽  
Electronic Data ◽  
Chain Management ◽  
Business Partners ◽  
Data Interchange ◽  
Business To Business

This chapter provides an overview on the use of business-to-business (B2B) eCommerce by Singapore companies as a means of streamlining their procurement and transportation activities. Specifically, it addresses how Electronic Data Interchange (EDI) and Internet have proliferated in Singapore from 1990 to the present, and the efforts needed to sustain its growth. Challenges in implementing B2B eCommerce in procurement and transportation are also discussed, so that companies can avoid similar pitfalls when planning to implement these technologies with their business partners.

scholarly journals Electronic Data Interchange and Demand Forecasting Implications on Supply Chain Management Collaboration: A Customer Service Perspective

2017 ◽  
Vol 18 (2) ◽  
pp. 138
Author(s):  
Ilyas Masudin ◽  
Mohammed Sheikh Kamara
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Customer Service ◽  
Demand Forecasting ◽  
Electronic Data Interchange ◽  
Inventory Level ◽  
Electronic Data ◽  
Chain Management ◽  
Data Interchange ◽  
Good Customer Service

Customer service is a very important aspect within the supply chain. Through collaboration, the goal of each party within the supply chain is to add value to a product, in order to accelerate good customer service.  Good customer service leads to customer satisfaction and most importantly it developed customer loyalty. These are the main goal of ever firm in the supply chain, starting from raw material, production, distribution and down to the final consumer. This work is developed to investigate the impact of supply chain management collaboration activities on customer service in an inter-organizational context. This is done by examining how effective collaboration in supply chain management creating confidence and trust between vendor-customer relationships that provides benefit to both organizations; one of such benefit is improved customer service. This can be obtained through the use of Electronic Data Interchange (EDI), which ensures that products are delivered to customers faster with great accuracy, and demand forecasting and inventory management, which ensures that vendors maintain optimal inventory level so that they always have what customers want in stock. The method used in this work is by gathering information from several articles, journals and text books relating to this research work. There is a total of 49 including journals, books and articles used in this work, all of which are related to this study.

scholarly journals PERAN DAN FUNGSI E-BISNIS DALAM BISNIS DIGITAL

2021 ◽  
Author(s):  
Lia Damayanti
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Value Chain ◽  
Transaction Processing ◽  
Electronic Data Interchange ◽  
Electronic Data ◽  
Chain Management ◽  
Data Interchange

“ PERAN DAN FUNGSI E-BISNIS DALAM BISNIS DIGITAL”Perkembangan e-commerce tidak terlepas dari laju pertumbuhan internet, karena e-commerce berjalan melalui jaringan dan koneksi internet. Pertumbuhan pengguna internet yang sedemikian pesatnya merupakan suatu kenyataan yang membuat internet menjadi salah satu media yang efektif bagi perusahaan maupun perseorangan untuk memperkenalkan dan menjual barang atau jasa kepada konsumen dari seluruh dunia.Sebagai suatu perdagangan yang berbasis teknologi canggih, e-commerce telah mereformasi perdagangan konvesional di mana interaksi antara konsumen dan perusahaan yang sebelumnya dilakukan secara langsung menjadi interaksi yang tidak langsung. E-Commerce telah merubah paradigma bisnis klasik dengan menumbuhkan model-model interaksi antara produsen dan konsumen di dunia virtual, dengan menggunakan media value chain: pembelian secara Elektronik (Electonic Purchasing) memudahkan pembelian tanpa perlu memakan waktu lama.Industri teknologi informasi melihat kegiatan e-bisnis ini sebagai aplikasi dan penerapan dari e-business yang berkaitan dengan transaksi komersil, seperti: transfer dana elektronik , SCM (supply chain management), e-marketing, pemrosesan transaksi online (online transaction processing), serta pertukaran data elektronik (electronic data interchange/ EDI),dll.E-commerce merupakan model bisnis modern non-fice (tidak menghadirkan pelaku bisnis secara fisik), dan non sign (tidak memakai tanda tangan asli). Sistem perdagangan yang dipakai dalam e-commerce dirancang untuk menandatangani secara elektronik. Penandatanganan elektronik dirancang mulai dari saat pembelian, pemeriksaan dan pengiriman. Karena itu ketersedian informasi yang benar dan akurat mengenai konsumen dan perusahaan dalam e-commerce merupakan suatu persyaratan multak.

scholarly journals Vietnam Outsourcing Risks Management

2011 ◽  
Vol 27 (1) ◽  
Author(s):  
Than Lam
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Net Present Value ◽  
Leadership Behavior ◽  
Management Strategies ◽  
Cost Benefit ◽  
The United States ◽  
Chain Management ◽  
The Impact

<p class="MsoNormal" style="text-align: justify; margin: 0in 0.5in 0pt; mso-pagination: none;"><span style="color: black; font-size: 10pt; mso-themecolor: text1;"><span style="font-family: Times New Roman;">The exploratory qualitative research study relied on 32 available literatures from 1983 to 2008 to explore the outsourcing risk to the supply chain management infrastructure within the context of an alliance relationship in which the multinational corporation&rsquo;s manufacturing is outsourced to Vietnam business partners. The paper attempted to define the impact of the <span style="mso-bidi-font-weight: bold;">Foreign Corrupt Practices Act (</span>FCPA) legislation governing the United States&rsquo; Multi National Corporations (MNC), roles of culture, ethicality, and social responsibility principles in assessing and mitigating global risks. The paper discussed ethical leadership behavior in risk management. In addition, the paper presented strategies to integrate a r<span style="mso-bidi-font-weight: bold; mso-bidi-font-style: italic;">elational exchange </span>model and Cost-of-Risk Analysis (CORA) two-step process for cost-benefit evaluation for mitigating global supply chain management risks. The paper also highlighted financial risk management strategies using a net present value (NPV) of at least zero to embark on expenditure streams. Recommendations, summary and conclusion were also presented. </span></span></p>

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