Strategic Knowledge Management in Public Organizations

Author(s):  
Ari-Veikko Anttiroiko

New public management and the more recent concept of new public governance have become the dominant management doctrines in the public sector. Public organizations have become increasingly network-like units with various governance relations with actors from the public, business, and voluntary sectors. Their organization is based more on networks than on traditional hierarchies, accompanied by a transition from the command-and-control type of management to initiate-and-coordinate type of governance.

2011 ◽  
pp. 2159-2167 ◽  
Author(s):  
Ari-Veikko Anttiroiko

New public management and the more recent concept of new public governance have become the dominant management doctrines in the public sector. Public organizations have become increasingly network-like units with various governance relations with actors from the public, business, and voluntary sectors. Their organization is based more on networks than on traditional hierarchies, accompanied by a transition from the command-and-control type of management to initiate-and-coordinate type of governance.


2022 ◽  
pp. 22-44
Author(s):  
Feras Ali Qawasmeh

Public policy is classified as a major field in public administration. Therefore, to understand the context of public policy as a field, it is essential to explore its root developments in public administration from epistemological and chronological perspectives. This chapter is a review study referring to main scholarly works including books, academic articles, and studies. The chapter first helps researchers and students in comprehending the evolution of public administration in its four main stages including classical public administration, new public administration, new public management, and new public governance. Second, the chapter presents a general overview of the evolution of the public policy field with particular attention paid to the concepts of Harold Lasswell who is seen as the father of public policy. The chapter then discusses different definitions of public policy. Various classifications of public policy are also investigated. The chapter ends with a critical discussion of the stages model (heuristics).


Author(s):  
Ari-Veikko Anttiroiko

New public management and the more recent concept of new public governance have become the dominant management doctrines in the public sector. Public organizations have become increasingly network-like units with various governance relations with actors from the public, business, and voluntary sectors. Their organization is based more on networks than on traditional hierarchies, accompanied by a transition from the command-and-control type of management to initiate-and-coordinate type of governance. Among the most critical factors in this transformation is knowledge, for most of what has happened has increased the overall demand to create and process knowledge, and to utilize it in the performance of governmental functions. The success of public organizations depends increasingly on how efficiently they utilize their knowledge assets and manage their knowledge processes in adjusting to local and contextual changes, as illustrated in Figure 1 (cf. Gupta, Sharma, & Hsu, 2004, p. 3; Skyrme, 1999, p. 34, Fletcher, 2003, pp. 82-83). This requires that special attention be paid to strategic knowledge management. In the early organization theories of public administration, knowledge was predominantly conceptualized within the internal administrative processes, thus to be conceived of as bureaucratic procedures, rationalization of work processes, identification of administrative functions, and selected aspects of formal decision making. New perspectives emerged after World War II in the form of strategic planning and new management doctrines. The lesson learned from strategic thinking is that we need information on the external environment and changes therein in order to be able to adapt to and create new opportunities from these changes (see Ansoff, 1979; Bryson, 1995). As the complexity in societal life and related organizational interdependency has increased due to globalization and other trends, new challenges of managing organization-environment interaction also emerged (cf. Skyrme, 1999, p. 3).


2020 ◽  
Vol 50 (6-7) ◽  
pp. 480-488
Author(s):  
Sarah L. Young ◽  
Kimberly K. Wiley ◽  
Elizabeth A. M. Searing

The United States places great emphasis on the public administration–politics dichotomy, but what happens to public management when the dichotomy breaks down? The authors critically evaluate the public management frameworks, New Public Management and New Public Governance, in the context of two major public management failures: the U.S. State of Illinois Budget Impasse during 2015–2017 and the COVID-19 Pandemic. A definition of public management failure is proffered, and both public management frameworks are found to have polarized and opposing views on whether process or outcome should have priority in crisis. We question whether the two major seminal theories in our field are still generalizable when their assumptions about the dichotomy and political neutrality are challenged in times of crises. The polarized perspectives were found to contribute to the public management failures. Ultimately, both frameworks were found to minimize the political influences that public administration and public management operate under, leaving a need for a more holistic and realistic framework.


Author(s):  
Stavros Zouridis ◽  
Vera Leijtens

Abstract Recently, scholars have claimed that public management theory has too much ignored law. Consequently, the under-legalized conception of public management has produced a flawed understanding of public management theory as well as public management practices, threatening public institutions’ legitimacy. In this article, we argue that law never left public management theory. Rather, the link between government and law has been redefined twice. We refer to the assumptions that constitute this link as the law-government nexus. This nexus changed from lawfulness in a public administration paradigm, to legal instrumentalism in a (new) public management paradigm, and to a networked concept in the public governance (PG) paradigm. In order to prevent a faulty over-legalized conception of public management, bringing the law back in should be built on lessons from the past. This article elaborates on three strategies to reconnect law and public management. We map the strengths and weaknesses of each law-government nexus and illustrate these with the case of the Dutch tax agency. In our strategies that aim to reconceptualize the current law-government nexus, we incorporate the benefits of each paradigm for public management theory. The revised law-governance nexus enables the PG paradigm to correspond to contemporary issues without encountering old pathologies.


2017 ◽  
Vol 2 ◽  
pp. 44-58
Author(s):  
Cecilie Glerup ◽  
Ursula Plesner

Der har gennem de seneste år været stort fokus på kommunikation i den offentlige sektor. Kommunikation er blevet en organisatorisk og institutionel betingelse for offentlig ledelse, der fylder som opgave i den offentlige leders daglige arbejde. Denne artikel anskuer sproget som aktivt medskabende af den kontekst, hvori det indgår. Den undersøger relationerne mellem offentlig ledelseskommunikation og styringsparadigmer såsom New Weberian State, New Public Management og New Public Governance, fordi disse kan anskues som de sociale kontekster, kommunikationen skal virke i. Artiklen er baseret på kvalitative forskningsinterviews med offentlige ledere fra forskellige sektorer; undervisning, ældrepleje, politi, psykiatri, planlægning m.m. Analysen anskueliggør hvordan ledernes kommunikation formes af og er med til at forme forskellige typer styring: bureaukrati, New Public Management og New Public Governance. I alle disse kontekster beskrev lederne forskellige udfordringer med at mobilisere interesse, hvorfor vi konkluderer, at offentlige lederes kommunikation fra denne artikels perspektiv er et konstant mobiliseringsarbejde, og ikke blot et værktøj til at løse konkrete problemer. Et blik på kommunikation og styringsparadigmer fortæller os således, at offentlige ledere har brug for at kunne arbejde analytisk og strategisk med at skabe opmærksomhed om og engagement i en mængde sammenhænge via 1) en formel juridisk og økonomisk retorik, 2) en visionær og historiefortællende praksis og 3) eksperimenterende og lokale dialoger.


2012 ◽  
pp. 255-272
Author(s):  
Vincenzo Formisano ◽  
Giuseppe Russo ◽  
Rosa Lombardi

Nell'attuale scenario economico-competitivo, lo studio delle reti d'impresa (Bastia, 1989; D'Alessio, 2008; Cafaggi, 2004; Lipparini, 2002; Lorenzoni, 1992) consente di enfatizzare il ruolo svolto dalla cooperazione tra piů organizzazioni sia pubbliche, sia private. In questa direzione, con l'avvento dell'economia della conoscenza, le imprese creano valore collettivo per effetto dell'azione di gruppo e degli interessi coinvolti nel sistema organizzativo a rete. Le opportunitŕ che si presentano alle aziende coinvolte nella rete sono molteplici: l'investimento relazionale favorisce l'interdipendenza tra i differenti sistemi aziendali e ne rafforza la loro complementarietŕ; ogni processo cooperativo influenza ciascuna impresa della rete. Nelle aziende pubbliche, tale fenomeno č noto come New Public Governance (Bovaird, 2002; Lynn et al., 2007): all'interno di una rete locale si trovano aziende pubbliche e private la cui azione č protesa alla realizzazione del bene comune (Zamagni,2008). In questo senso, il passaggio dal New Public Management al New Public Governance ha permesso di valorizzare il concetto di network indagandolo quale rete di soggetti o entitŕ interagenti tra loro, in grado di guidare le loro relazioni verso il raggiungimento di un obiettivo comune: il public value creation (Moore, 2005). In questa direzione, il presente contributo si propone di analizzare il concetto di rete, con particolare riferimento alle possibili configurazioni che possono assumere i network pubblici locali. Nel caso di specie, lo studio si concentra sui network all'interno dei quali esiste la presenza dell'istituzione universitaria quale catalizzatrice del sapere e fonte della creazione di valore pubblico locale. Mediante l'esperienza dell'Universitŕ di Cassino, lo studio si propone di definire il ruolo dell'universitŕ rispetto al contesto territoriale di riferimento e quale impatto economico-sociale genera la sua azione. La domanda di ricerca č la seguente: Che cosa sono i network? Nell'ottica della New Public Governance, qual č il ruolo svolto dalle universitŕ nel sistema di rete? Č possibile individuare, in tal caso, un modello di rete?


Author(s):  
Anja Overgaard Thomassen ◽  
Sverri Hammer

Co-production is increasingly outlined as an approach for operationalizing the shift from new Public Management to New Public Governance. In particular, the literature discusses the implications of co-production on frontline staff and the change in relations to citizens. This chapter focuses on a less developed area, namely the implications of the co-production turn on management. Specifically, the authors focus on how Karl Weick's notion of sensemaking when operationalized into sensemaking-tools is helpful in facilitating an organizational change towards co-production. The application of sensemaking as a processual approach to co-production leads to a discussion of how management in public organizations seems to be evolving into what can be termed hybrid management.


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