Management Issues in Implementing ERP Systems

Author(s):  
Chetan Sankar ◽  
Karl-Heinz Rau

• Understand the need for change and the role of ERP systems in change management • Identify phases in the change management life cycle • Obtain a broad understanding of the issues involved in implementing ERP systems in each phase of the change management life cycle • Identify the phases in implementing an ERP system

2021 ◽  
Vol 13 (1) ◽  
Author(s):  
Petar Hlebarov ◽  
◽  
◽  

This article mainly aims to introduce the term ‘dropshipping’ to the reader by answering several basic questions related to it: What do we mean by dropshipping in general?; What is its essence?; What is its origin and how has it evolved over time?; What might be its role in different types of business organizations and what is its relation to the ERP systems of these organizations? In this respect, the report introduces the essence and the role of dropshipping in today’s business reality in a structured and summarized way. It shows how irreplaceable it has become for enterpreneurs and businesses worldwide over time. It also identifies the stages of this sales and distribution model’s evolution, and states the reasons that have led thereto. A sample demonstration is made, explaining the working methodology of dropshipping. At the end of the paper, the topic is discussed from two different points of view, showing how dropshipping integratres with the ERP systems and how this may affect the performance of entrepreneurs’ companies and initiatives. Furthermore, a dropshipping system is compared to an ERP system designed to manage trading companies.


Author(s):  
Cesar Alexandre de Souza ◽  
Ronaldo Zwicker

The 90’s witnessed an impressive growth of Enterprise Resource Planning (ERP) systems in the market of corporate IT solutions. For instance, O´Leary (2000) reports that a single ERP system (SAP´s R/3) is used by more than 60% of the multinational firms. Among the explanations for this phenomenon are the competitive pressures suffered by the companies that have forced them to seek alternatives for cost reduction, differentiation of products and services and integration of their business processes. The ERP systems evolved exploiting the need for quick deployment of integrated systems to meet these new business requirements, while companies were (and still are) under pressure to outsource all the activities that are not embraced by their core business.


The life cycle management of a person's identity includes the technologies used for provisioning and password resets, the processes and policies associated with different technologies, and the important events that happen around the management issues of a person's identity. This chapter will discuss the entire process in managing the life cycle of identities using scenarios in illustrating how life cycle management is being used in handling the different activities in IAM.


2018 ◽  
Vol 8 (2) ◽  
pp. 149
Author(s):  
Frendy Rocky Rumambi ◽  
Citra Amalia ◽  
Rully Alexander

Influential information technology in all areas of one field of health evidenced denganteknologi can help health services in the form of examination, diagnosis, treatment, and decision making. The role of information technology in the sphere of kesehatandapat providing services and address the risks. The purpose of this research is to study how the application of ERP and risk management at hospital. It was concluded that an ERP system successfully applied in the field of health there are risks regarding the service. ERP systems can improve health services. The lack of research in this field, furthermore investigates the use of ERP in the field of health and the application of risk management. conclusion, used system ERP at the hospital has not been applied as a whole, many clinical functions as well as a database on the health section at the hospital have not yet integrated, sistemhanya focuses on the function of registration and administration comparison of clinical function, there are many risks facing health care providers especially about service. Factor in the availability of technology and human resources to the implementation of the ERP system and risk management


Author(s):  
Stella Nafula Khaemba

Enterprise resource planning (ERP) systems are increasingly being adopted by many organizations. The cost, time, and effort of the organization need to be reflected in the uptake and use of the system by employees of the organizations in question. ERP system implementation readiness is positively associated with the ERP implementation success. It is therefore important to measure the success of such software in adopting firms which largely influenced by the readiness of the firm for ERPs. Many studies focus on other aspects of readiness leaving out the major players who are employees. This chapter discusses an effort towards extending CREM evaluation model for employee readiness with the aim of highlighting the role of their readiness in the overall success of ERP implementation. Research findings of this study help decision makers of organizations to attain a comprehensive picture about required actions to be accomplished for achieving readiness for implementing an ERP system.


2005 ◽  
pp. 198-221 ◽  
Author(s):  
Ronaldo Zwicker ◽  
Cesar Alexandre de Souza

The approach used to implement an ERP system is an important decision in its implementation project as it greatly affects the configuration of the system, the allocation of resources and the management of the project and its risks. It will also play a decisive role at all the stages of the ERP system’s life cycle. This chapter discusses the different ways of “going-live” of ERP systems: big-bang, small-bangs and implementation in phases, and describes their advantages and disadvantages. The chapter also presents results of an exploratory study made in 53 Brazilian companies, which implemented SAP R/3. Based on these results, influences of the companies’ characteristics and of the project on the selected method are discussed. The relation of the implementation approach and project time is also presented.


Author(s):  
Chetan Sankar ◽  
Karl-Heinz Rau

• Summarize the SAP R/3 implementation experience of Robert Bosch GmbH and Robert Bosch US • Review the inventory of skills that you improved by analyzing the case study • Identify skills that IT personnel will need to possess in future business environments • List lessons in implementing ERP systems that could be applicable to your future career • Acquire an in-depth understanding of ERP implementation by analyzing the implementation of SAP R/3 systems at Robert Bosch RB GmbH during 1992-2004 • Analyze the change management processes adopted by Robert Bosch using the change management life cycle theories for the periods 1992-1999 and 2000-2004


2018 ◽  
Vol 8 (2) ◽  
pp. 35
Author(s):  
Frendy Rocky Rumambi ◽  
Citra Amalia ◽  
Rully Alexander

Influential information technology in all areas of one field of health evidenced denganteknologi can help health services in the form of examination, diagnosis, treatment, and decision making. The role of information technology in the sphere of kesehatandapat providing services and address the risks. The purpose of this research is to study how the application of ERP and risk management at hospital. It was concluded that an ERP system successfully applied in the field of health there are risks regarding the service. ERP systems can improve health services. The lack of research in this field, furthermore investigates the use of ERP in the field of health and the application of risk management. conclusion, used system ERP at the hospital has not been applied as a whole, many clinical functions as well as a database on the health section at the hospital have not yet integrated, sistemhanya focuses on the function of registration and administration comparison of clinical function, there are many risks facing health care providers especially about service. Factor in the availability of technology and human resources to the implementation of the ERP system and risk management


10.28945/4149 ◽  
2018 ◽  
Vol 13 ◽  
pp. 397-415 ◽  
Author(s):  
Hadi AL-Abrrow ◽  
Alhamzah Alnoor ◽  
Hasan Oudah Abdullah

Aim/Purpose: This explanatory study aimed to determine the mediating role of ERP in the relation between the effect of a socio-technical approach and decision-making environment, and firms’ sustainable performance. Background: Although earlier studies have discussed the critical success factors of the failure or success of an ERP system and the extent to which it achieves its desired objectives, the current study focused on the significant impact of socio-technical elements and decision-making environment on the success of the ERP system (i.e., sustainable performance). In addition, the lack of research on ERP as a mediator in the above relationship motivated this study to bridge the literature gap. Methodology: The data was collected using questionnaires distributed to 233 randomly selected employees of three multinational companies (BP, LUKOIL, and Eni) operating in Iraq. The structural equation modeling was employed to test the hypothesized relationships. Contribution: The study contributes to the literature by examining the mediating role of the ERP system in the relationship between socio-technical elements and the decision-making environment, as well as, the moderating role of organizational culture in the relationship between socio-technical elements and ERP systems. Findings: The results showed that ERP is a significant mediator between the linkage of socio-technical elements and the decision-making environment while organizational culture has an insignificant moderating role in the relationship between socio-technical elements and ERP systems. Recommendations for Practitioners: In a developing country like Iraq, there is a need to implement ERP to achieve better sustainable performance through change management and organizational development that ultimately work towards enhancing individual capabilities, knowledge, and training. Recommendation for Researchers: The researchers are recommended to conduct an in-depth study of the phenomenon based on theoretical and empirical grounds, particularly in light of the relationship of socio-technical elements and decision-making environments. Impact on Society: This study provides a reference for organizations with similar cultural backgrounds in using ERP systems to minimize pollution in Iraqi context. Future Research: A more in-depth study can be performed using a bigger sample, which not only includes the oil industry but also the other industries.


Author(s):  
Fayez Albadri

ERP systems life cycle may extend in some business organizations up to fifteen years or more. Nevertheless, the time comes in the life of an ERP system when there is a need to evaluate and compare the value of continuing to use the existing ERP system version against the option to upgrade to a higher version of the same system or having it replaced all together by a different system. In many cases, this translates into a critical management-sponsored mission designating a dedicated team or task force to investigate the feasibility of the alternative options, and to report on the preferred option with a recommendation of the way forward and implementation approach. This case reflects the investigations of Gulf Telecom Company (GTC) in exploring the viability and feasibility of its ERP options to support and provide the grounds for a management decision to mark the next phase of the ERP in the organization. The case describes the approach that was adopted by Gulf Telecom and highlights the challenges to accomplish the mission successfully and any lessons learned from this experience.


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