Unrest Produces Creativity

• Understand in detail how an ERP system can be implemented in differing ways in a company, with resulting benefits and problems • To show with a detailed industry example how if an ERP software is not implemented correctly, it may lead to multiple ERP systems existing within an organization that cannot communicate with each other • Understand decisions that were made at Robert Bosch GmbH and RBUS regarding SAP R/3 implementation between 1992-1999

Multinational Companies

• Understand different organization structure of multinational corporations • Apply the organization structure models to analyze the global organization structure of Robert Bosch GmbH • Analyze the regional organization structure for Robert Bosch US • Obtain an overview of the theoretical models of business strategies used by multinational firms

Introduction

• Identify why Enterprise Resource Systems (ERP) have emerged as a critical success factor for companies • Understand that the market for ERP systems is growing rapidly • Know that skills to effectively implement ERP systems are valued by industry • Understand the rationale supporting the selection of case methodology for this book • Know how to use individual preparation, small group discussion, and large group discussion to analyze the case study • Understand the organization of the book

Conclusions

• Summarize the SAP R/3 implementation experience of Robert Bosch GmbH and Robert Bosch US • Review the inventory of skills that you improved by analyzing the case study • Identify skills that IT personnel will need to possess in future business environments • List lessons in implementing ERP systems that could be applicable to your future career • Acquire an in-depth understanding of ERP implementation by analyzing the implementation of SAP R/3 systems at Robert Bosch RB GmbH during 1992-2004 • Analyze the change management processes adopted by Robert Bosch using the change management life cycle theories for the periods 1992-1999 and 2000-2004

Another Example of Use of ERP Systems in a Multinational Company

• Discuss how an ERP system was implemented at Sidler GmbH • Address the decision-making process in selecting SAP as a company’s new ERP system, and managing continuing problems with its implementation • List lessons in implementing ERP systems by studying this case study

Robert Bosch SAP R/3 Implementation

• Understand changes to the organization during 2000-2004 • Discuss the status of SAP R/3 implementation for RBUS • Understand the status of SAP R/3 implementation for RB GmbH • Discuss future directions for the IT division at RB GmbH

Robert Bosch Corporation

• Analyze the case study presented in earlier chapters (1992-1999), noting the connections between theory and practice • Compare your analysis with that of the authors • Generalize from the particular example and come up with suggestions for managers implementing new ERP systems

Technical Issues in Implementing ERP Systems

• Understand the fundamentals of relational database management systems • Be able to define technical terms such as single instance and normalization • Be aware of how database considerations impact ERP implementations • Have a general overview of the technical issues in implementing ERP systems • Become familiar with implementation issues and strategies for ERP systems

Management Issues in Implementing ERP Systems

• Understand the need for change and the role of ERP systems in change management • Identify phases in the change management life cycle • Obtain a broad understanding of the issues involved in implementing ERP systems in each phase of the change management life cycle • Identify the phases in implementing an ERP system

Fundamentals of Enterprise Resource Planning (ERP)

• Understand the interrelationship between MRP, MRP II, and ERP • Be able to explain the components of an ERP system • Have a basic understanding of the technical architecture of an ERP system • Be familiar with the main players in the ERP market • Know why SAP is a market leader