ICT for Knowledge and Intellectual Capital Management in Organizations

Author(s):  
Jacques Bulchand ◽  
Jorge Rodríguez

This chapter describes which information and communication technologies (ICT) can help in the process of managing knowledge and intellectual capital in organizations. We start the chapter examining the risks we face when we use technologies for knowledge management (KM) and for intellectual capital management (ICM). Once we have done this, we review the literature to see which technologies different authors mention; choosing then the most frequently cited ones. We classify these technologies in base technologies and technological applications, getting to a final number of 17. Each of them is then summarily described and its possibilities in helping KM and ICM are stated. The chapter ends by classifying all of them according to their utility in helping in KM and ICM and in which of the processes needed in organizations for managing knowledge and intellectual capital they can be used.

Author(s):  
J. Bulchand

This chapter describes which information and communication technologies (ICT) can help in the process of managing knowledge and intellectual capital in organizations. We start the chapter examining the risks we face when we use technologies for knowledge management (KM) and for intellectual capital management (ICM). Once we have done this, we review the literature to see which technologies different authors mention; choosing then the most frequently cited ones. We classify these technologies in base technologies and technological applications, getting to a final number of 17. Each of them is then summarily described and its possibilities in helping KM and ICM are stated. The chapter ends by classifying all of them according to their utility in helping in KM and ICM and in which of the processes needed in organizations for managing knowledge and intellectual capital they can be used.


2019 ◽  
pp. 104-114

Gestión del capital intelectual en carreras de ingeniería para el desarrollo tecnológico en la industria peruana Intellectual capital management in engineering careers for technological development in the peruvian industry Fernando Ormachea Freyre y Erik papa quiroz Universidad Nacional Mayor de San Marcos, Unidad de posgrado de Ingeniería de Sistemas e Informática DOI: https://doi.org/10.33017/RevECIPeru2010.0028/ RESUMEN El presente artículo presenta una propuesta de rediseño de la gestión de prácticas preprofesionales, integrando unidades académicas y de investigación con docentes y alumnos, para que interactúen en investigaciones aplicadas bajo el esquema de comunidades de práctica planificadas, apoyados por tecnologías de información y comunicación que faciliten la comunicación directa o a distancia, la captura, el procesamiento y la consolidación de conocimiento disperso, generando capital intelectual de aplicación útil para el beneficio de las empresas y de las carreras involucradas. Descriptores: capital intelectual, comunidad de práctica, aprendizaje colaborativo. ABSTRACT This article presents a proposal for redesigning the management of internships by integrating academic and research units, with teachers and students interacting in applied research under the scheme of planned communities of practice, supported by information and communication technologies to facilitate direct or remote communication, capture, processing and consolidation of dispersed knowledge, generating intellectual capital useful for the benefit of businesses and careers involved. Keywords: intellectual capital, community of practice, collaborative learning.


Author(s):  
Shirley Chan

This chapter looks at the deployment of appropriate information and communication technologies in helping smart organizations to manage knowledge. Taking a management perspective, smart organizations can be regarded as those that can make smart strategic decisions and put into practice such managerial principles as value creation, continual learning, embracing uncertainty, and empowerment. Making good decisions would involve gathering and synthesizing the appropriate knowledge—knowledge about the market, products, suppliers, customers, competitors, and others. Different schools of knowledge management theories and the related technologies will be discussed. The author hopes that understanding the knowledge management technologies and related practices would assist researchers and practitioners in gaining some insights into managing the knowledge required for making smart decisions in organizations.


2011 ◽  
pp. 2457-2472 ◽  
Author(s):  
Mirghani S. Mohamed ◽  
Mona A. Mohamed

This chapter provides a systematic multidisciplinary framework that defines the role of technology in leveraging IC across borders and between headquarters and subsidiaries. In reaching this conclusion, this chapter investigates the strategic importance of Information and Communication Technologies (ICTs) in the management of Intellectual Capital (IC) within a Multinational Company (MNC) ecosystem. The chapter addresses the transubstantiation of MNC into boundaryless Global Knowledge-Based Organization (GKB-MNC) which ultimately propagates into Learning MNC (LMNC). The latter is a suggested MNC category that sustains competitive advantage through systemic adoption of “Knowledge Iterative Supply Network (KISN)” model proposed by the authors. The chapter suggests a new multinational ICT/IC governance strategy that handles the emerging complexities associated with modern intangible resource synthesis.


Author(s):  
Irma Becerra-Fernandez ◽  
Rajiv Sabherwal

Rapid changes in the field of knowledge management (KM) have to a great extent resulted from the dramatic progress we have witnessed in the field of information and communication technology. ICT allows the movement of information at increasing speeds and efficiencies, and thus facilitates sharing as well as accelerated growth of knowledge. For example, computers capture data from measurements of natural phenomena, and then quickly manipulate the data to better understand the phenomena they represent. Increased computer power at lower prices enables the measurement of increasingly complex processes, which we possibly could only imagine before. Thus, ICT has provided a major impetus for enabling the implementation of KM applications. Moreover, as learning has accrued over time in the area of social and structural mechanisms, such as through mentoring and retreats that enable effective knowledge sharing, it has made it possible to develop KM applications that best leverage these improved mechanisms by deploying sophisticated technologies.


2010 ◽  
Vol 1 (2) ◽  
pp. 49-61 ◽  
Author(s):  
Hepu Deng

This paper investigates the role of information and communication technologies in enabling and facilitating the conversion of knowledge objects in knowledge management and explores how these roles might be affected in an organization. Such an investigation is based on a critical analysis of the relationships between data, information and knowledge, leading to the development of a transformation model between data, information and knowledge. Using a multi-method approach, in this paper, the author presents a conceptual framework for effective knowledge management in an organization. The author discusses the implications of the proposed framework for designing and developing knowledge management systems in an organization.


Author(s):  
Beatriz Olalla-Caballero

This chapter deals with an analysis of how information and communication technologies and knowledge management may have several synergies that might help entrepreneurship, discussing the benefits and advantages of these elements and synergies involved when considered together. There are also some essential perspectives of this issues that may help entrepreneurs to achieve their objectives and might help them to introduce their enterprises into the digital transformation that is currently impacting on the evolution of all companies. There are many points to be considered and analyzed from different points of view.


2020 ◽  
Vol 8 (1) ◽  
pp. 64-67 ◽  
Author(s):  
Muhabbat Mahmudova

The article presents a study of the current state and development of key elements of intellectual capital in the Russian economy. Assessment of intellectual capital based on analysis of system indicators, including usage of information and communication technologies in organizations, structure of ICT specialists. According to the results of the analysis, the author concludes that the existing level of intellectual capital development in the country does not fully realize its potential. The author proposes a mechanism to improve the efficiency of the development and use of intellectual capital, including regulatory tools and involving active state participation.


2012 ◽  
Vol IX (24) ◽  
pp. 25-50
Author(s):  
María Daniela Gómez Suárez ◽  

With the projects realized in any organization and the processes to carry them out, that consider the management of the integration, scope, time, cost, quality, human resources, communications, risk, procurement and stakeholder, it is possible to generate new organizational knowledge and take advantage of that already exists. In the particular case of universities, where different kinds of projects are constantly realized, with results that extend beyond these institutions in a way that impacts society in general, using appropriate tools and methodologies for project management is essential as it contributes to maintaining the necessary scientific rigor, even more so when the linked processes can be considered as fundamental factors for knowledge management in the dimensions of: people, processes, content and information and communication technologies. Thus and so, a descriptive research was realized with a non-experimental design, that had as general objective to determine the knowledge management carried out by the professors of the Technology of Services Department of the Simon Bolivar University Litoral Campus, of the State of La Guaira in Venezuela, for which the processes and areas of knowledge were considered for the management of the research projects done it, and it was diagnosed through a self-evaluation how professors managed their projects to then relate the information obtained to the factors that promote knowledge management.KeywordsKnowledge management, project management, processes, knowledge areas, university projects.


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