scholarly journals Gestión del conocimiento y gerencia de proyectos en la investigación universitaria: Caso de estudio en el departamento tecnología de servicios de la Universidad Simón Bolívar de Venezuela

2012 ◽  
Vol IX (24) ◽  
pp. 25-50
Author(s):  
María Daniela Gómez Suárez ◽  

With the projects realized in any organization and the processes to carry them out, that consider the management of the integration, scope, time, cost, quality, human resources, communications, risk, procurement and stakeholder, it is possible to generate new organizational knowledge and take advantage of that already exists. In the particular case of universities, where different kinds of projects are constantly realized, with results that extend beyond these institutions in a way that impacts society in general, using appropriate tools and methodologies for project management is essential as it contributes to maintaining the necessary scientific rigor, even more so when the linked processes can be considered as fundamental factors for knowledge management in the dimensions of: people, processes, content and information and communication technologies. Thus and so, a descriptive research was realized with a non-experimental design, that had as general objective to determine the knowledge management carried out by the professors of the Technology of Services Department of the Simon Bolivar University Litoral Campus, of the State of La Guaira in Venezuela, for which the processes and areas of knowledge were considered for the management of the research projects done it, and it was diagnosed through a self-evaluation how professors managed their projects to then relate the information obtained to the factors that promote knowledge management.KeywordsKnowledge management, project management, processes, knowledge areas, university projects.

Author(s):  
Idongesit Williams

There are many countries in the world where e-government services are underdeveloped. In e-government literature, numerous reasons are attributed to the failures in the implementation of e-government services. A reason often overlooked is the fact that government agencies may not see the value of existing ICTs to the current knowledge management processes supporting the delivery of government services. In this chapter, the Mobilization-Decision theory is used to explain how the perceived knowledge management value that can be enabled using information and communication technologies resulted in the implementation of e-government services in Europe.


Author(s):  
Arjun Neupane ◽  
Jeffrey Soar ◽  
Kishor Vaidya ◽  
Sunil Aryal

Information and Communication Technologies (ICTs) have been seen as pioneering tools for the promotion of the better delivery of government programmes and services, enabling the empowerment of citizens through greater access to information, delivery of more efficient government management processes, better transparency and accountability, and the mitigation of corruption risks. Based on a literature survey of previous research conducted on ICT systems implemented in various countries, this chapter discusses the potential of different ICT tools that have the capacity to help to promote public participation for the purpose of reducing corruption. The chapter specifically reviews the different ICT tools and platforms and their roles as potential weapons in fighting corruption. This chapter also evaluates different ICT tools, including e-government and public e-procurement. Finally, the authors develop a theoretical research model that depicts the anti-corruption capabilities of ICT tools, which in turn, has implications for academics, policy makers, and politicians.


Author(s):  
Shirley Chan

This chapter looks at the deployment of appropriate information and communication technologies in helping smart organizations to manage knowledge. Taking a management perspective, smart organizations can be regarded as those that can make smart strategic decisions and put into practice such managerial principles as value creation, continual learning, embracing uncertainty, and empowerment. Making good decisions would involve gathering and synthesizing the appropriate knowledge—knowledge about the market, products, suppliers, customers, competitors, and others. Different schools of knowledge management theories and the related technologies will be discussed. The author hopes that understanding the knowledge management technologies and related practices would assist researchers and practitioners in gaining some insights into managing the knowledge required for making smart decisions in organizations.


Author(s):  
Irma Becerra-Fernandez ◽  
Rajiv Sabherwal

Rapid changes in the field of knowledge management (KM) have to a great extent resulted from the dramatic progress we have witnessed in the field of information and communication technology. ICT allows the movement of information at increasing speeds and efficiencies, and thus facilitates sharing as well as accelerated growth of knowledge. For example, computers capture data from measurements of natural phenomena, and then quickly manipulate the data to better understand the phenomena they represent. Increased computer power at lower prices enables the measurement of increasingly complex processes, which we possibly could only imagine before. Thus, ICT has provided a major impetus for enabling the implementation of KM applications. Moreover, as learning has accrued over time in the area of social and structural mechanisms, such as through mentoring and retreats that enable effective knowledge sharing, it has made it possible to develop KM applications that best leverage these improved mechanisms by deploying sophisticated technologies.


2010 ◽  
Vol 1 (2) ◽  
pp. 49-61 ◽  
Author(s):  
Hepu Deng

This paper investigates the role of information and communication technologies in enabling and facilitating the conversion of knowledge objects in knowledge management and explores how these roles might be affected in an organization. Such an investigation is based on a critical analysis of the relationships between data, information and knowledge, leading to the development of a transformation model between data, information and knowledge. Using a multi-method approach, in this paper, the author presents a conceptual framework for effective knowledge management in an organization. The author discusses the implications of the proposed framework for designing and developing knowledge management systems in an organization.


Author(s):  
Beatriz Olalla-Caballero

This chapter deals with an analysis of how information and communication technologies and knowledge management may have several synergies that might help entrepreneurship, discussing the benefits and advantages of these elements and synergies involved when considered together. There are also some essential perspectives of this issues that may help entrepreneurs to achieve their objectives and might help them to introduce their enterprises into the digital transformation that is currently impacting on the evolution of all companies. There are many points to be considered and analyzed from different points of view.


Author(s):  
Ursula Blattmann ◽  
Margarida Maria de Oliveira Reis

As reflexões visam contribuir no gerenciamento de tecnologias da informação e comunicação em bibliotecas. Apresenta conceitos e características sobre gestão de processos nas organizações com a finalidade de proporcionar uma visão da importância dos processos, do gerenciamento de processos, da gestão da informação, dos serviços e dos produtos de informação em bibliotecas. Considera os serviços e produtos de informação gerenciados por meio de novas tecnologias da informação e comunicação. Busca-se enfatizar a melhoria da qualidade contínua direcionando os esforços centrados nos usuários. As conclusões apontam para respeitar as diversidades no momento de implementar técnicas e métodos da gestão por processos nas organizações e questionamentos sobre os impactos das inovações tecnológicas na Sociedade do Conhecimento. Abstract The reflections contribute in the management of communication and information technologies at libraries. Presents concepts and characteristics of the management processes in organizations, with the purpose of give a view of the importance of processes, processes management, information management, information services and products at libraries. It considers information services and products managed by the use of new information and communication technologies to emphasize quality improvement centered in the users needs. The conclusion point to respect the diversity when implementing techniques and methods about process management at organizations.


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