Consumer and Merchant Adoption of Mobile Payment Solutions

2009 ◽  
pp. 1626-1639
Author(s):  
Niina Mallat ◽  
Tomi Dahlberg
Keyword(s):  
The Netherlands ◽  
Mobile Phones ◽  
Mobile Commerce ◽  
Mobile Payment ◽  
Mobile Service ◽  
Enabling Technology ◽  
Discussion Section ◽  
Mobile Payments

As payments by mobile phones are an enabling technology, the adoption of mobile payments is believed to significantly influence the successful emergence of electronic and mobile commerce. In recent years, several mobile payment solutions have been launched, including the Mobipay in Spain, Moxmo in The Netherlands, M-pay in UK, and Pan-European SimPay. With the exception of mobile service purchases, however, consumer and merchant acceptance of these solutions has remained marginal. We discuss consumer and merchant adoption of mobile payments and suggest drivers and barriers for this adoption. We also describe potential mobile payment application areas and identify areas in which mobile payments have the highest and lowest possibility to succeed. The information is based on extensive research conducted among Finnish consumers and merchants. The relevance of the results to other markets also is considered briefly in the discussion section of this chapter.

Consumer and Merchant Adoption of Mobile Payment Solutions

2011 ◽  
pp. 32-50 ◽  
Author(s):  
Niina Mallat ◽  
Tomi Dahlberg
Keyword(s):  
The Netherlands ◽  
Mobile Phones ◽  
Mobile Commerce ◽  
Mobile Payment ◽  
Mobile Service ◽  
Enabling Technology ◽  
Discussion Section ◽  
Mobile Payments

As payments by mobile phones are an enabling technology, the adoption of mobile payments is believed to significantly influence the successful emergence of electronic and mobile commerce. In recent years, several mobile payment solutions have been launched, including the Mobipay in Spain, Moxmo in The Netherlands, M-pay in UK, and Pan-European SimPay. With the exception of mobile service purchases, however, consumer and merchant acceptance of these solutions has remained marginal. We discuss consumer and merchant adoption of mobile payments and suggest drivers and barriers for this adoption. We also describe potential mobile payment application areas and identify areas in which mobile payments have the highest and lowest possibility to succeed. The information is based on extensive research conducted among Finnish consumers and merchants. The relevance of the results to other markets also is considered briefly in the discussion section of this chapter.

Universal Approach to Mobile Payments

2009 ◽  
pp. 2280-2288
Author(s):  
Stamatis Karnouskos ◽  
András Vilmos
Keyword(s):  
Mobile Phones ◽  
Business Models ◽  
Mobile Commerce ◽  
Mobile Payment ◽  
Future Trends ◽  
Mobile Payments ◽  
High Penetration ◽  
Universal Approach ◽  
Further Development ◽  
Day By Day

An old saying coming from the telecom world states that nothing can be really considered as a service unless you are able to charge for it. The last several years have seen a boom in interest in mobile commerce, mainly due to the high penetration rates of mobile phones. Furthermore, there is evident the need for a real-time, open, and trusted payment service that can be used any time, anywhere, and that can handle any transaction in any currency. Such a service would promote not only content creating activities but would empower the electronic and mobile commerce area and kick-start new innovative services. The time is right for such a mobile payment service, because the infrastructure, the business models, and other conditions that favor its existence are realistic and in place (Vilmos & Karnouskos, 2004). Up to now, we have witnessed the rise and fall of several efforts in the area, ranging from realizing simple intangible good purchases, up to interaction with real points of sale (POS) and person-to-person (P2P) transactions. Day by day, new trials are initiated, targeting different sections in the MP area; however, there is still no solution that is open and widely accepted. In this article, we first introduce the reader to the mobile payment area, present the guiding forces behind it, and subsequently examine such an open, secure mobile payment approach that has been successfully designed, implemented, and tested. Furthermore we identify some midterm future trends that we consider will be of high importance to the further development of the area.

NFC Payments Overview

2017 ◽  
pp. 1-42
Keyword(s):  
Mobile Phones ◽  
Short Range ◽  
Near Field ◽  
Mobile Commerce ◽  
Mobile Payment ◽  
Near Field Communication ◽  
Point Of Sale ◽  
Mobile Payments ◽  
Close Range ◽  
User Friendly

NFC payment is the latest mobile payment technology for cashless transactions. Mobile payment is an application of mobile commerce which facilitates mobile commerce transactions by providing the mobile customer with a convenient means to pay. Many mobile payment methods have been proposed and implemented like user friendly, customer centric, merchant centric where security concerns are highly addressed. This chapter discusses the evolution of mobile payments that describes different technologies like SET, Barcode, Biometrics and also Near Field Communications that provides a platform for many applications for peer to peer transactions and other security features where confidentiality and trust are main concerns. Near Field Communication (NFC) provides means to close-range contactless identification and communications for mobile phones and other devices Also, use of NFC for short range communication allows the possible integration with existing Point-of-Sale equipment and the payment process from the customers and merchants perspective.

Universal Approach to Mobile Payments

2011 ◽  
pp. 1114-1119
Author(s):  
Stamatis Karnouskos ◽  
András Vilmos
Keyword(s):  
Mobile Phones ◽  
Business Models ◽  
Mobile Commerce ◽  
Mobile Payment ◽  
Future Trends ◽  
Mobile Payments ◽  
High Penetration ◽  
Universal Approach ◽  
Further Development ◽  
Day By Day

An old saying coming from the telecom world states that nothing can be really considered as a service unless you are able to charge for it. The last several years have seen a boom in interest in mobile commerce, mainly due to the high penetration rates of mobile phones. Furthermore, there is evident the need for a real-time, open, and trusted payment service that can be used any time, anywhere, and that can handle any transaction in any currency. Such a service would promote not only content creating activities but would empower the electronic and mobile commerce area and kick-start new innovative services. The time is right for such a mobile payment service, because the infrastructure, the business models, and other conditions that favor its existence are realistic and in place (Vilmos & Karnouskos, 2004). Up to now, we have witnessed the rise and fall of several efforts in the area, ranging from realizing simple intangible good purchases, up to interaction with real points of sale (POS) and person-to-person (P2P) transactions. Day by day, new trials are initiated, targeting different sections in the MP area; however, there is still no solution that is open and widely accepted. In this article, we first introduce the reader to the mobile payment area, present the guiding forces behind it, and subsequently examine such an open, secure mobile payment approach that has been successfully designed, implemented, and tested. Furthermore we identify some midterm future trends that we consider will be of high importance to the further development of the area.

Evaluating Drivers of Fintech Adoption in the Netherlands

2021 ◽  
pp. 097215092110274
Author(s):  
Rashedul Hasan ◽  
Muhammad Ashfaq ◽  
Lingli Shao
Keyword(s):  
The Netherlands ◽  
Quantitative Research ◽  
Mobile Internet ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Perceived Ease Of Use ◽  
Quantitative Research Methods ◽  
Mobile Payments ◽  
Main Factors

The development of smartphones and mobile internet technologies has promoted the development of mobile payments worldwide. The core purpose of this study is to ascertain what the main factors are which affect Dutch customers’ adoption and experience of mobile payments. This study first addresses the concepts of mobile payments and customer experience and then explores the current Dutch financial and banking systems, before attempting to understand the recent researches worldwide on mobile payments. Based on quantitative research methods, the study examines the factors that influence the adoption and experience of mobile payments and the impacts of the COVID-19 outbreak on payment methods due to social distancing rules in the Netherlands. It finds that perceived ease of use, perceived usefulness, safety and trust are the main factors that affect the adoption of mobile payments, and mobile-payment providers need to improve technical protection and offer some benefits to boost the mobile-payment business. The COVID-19 outbreak has caused the decline of cash payments and the increase of contactless payments in the Netherlands; mobile payments ensure people’s health and help slow down the spread of the virus.

Regulatory Framework of Mobile Commerce

2016 ◽  
pp. 176-192 ◽  
Author(s):  
Jyoti Batra Arora
Keyword(s):  
Related Problem ◽  
Daily Life ◽  
Mobile Commerce ◽  
Regulatory Framework ◽  
Legal Issues ◽  
Mobile Payment ◽  
Mobile Service ◽  
Legal Regulations ◽  
Mobile Operator ◽  
Financial Issues

Mobile commerce has given a new definition to wireless payment methods. It is new emerging technique which requires security at the top priority. Users are not still confident in using this technology. The proper infrastructure and support from government is required to deal with mobile commerce which can be achieved by developing fundamental regulatory framework. Regulatory framework described the technological and legal regulations to ensure the security in transaction in mobile commerce. It helps to deal with security related problem, financial issues and other legal issues that cause a hurdle in making mobile payment. A clearly defined regulatory framework is also required to enhance the customers' confidence and increase acceptance of mobile payment in their daily life. The cooperation and information sharing between telecommunication regulator, mobile service provider, and mobile operator and banking regulator is required to make a successful and efficient working regulatory framework.

New Perspectives of Mobile Payment Platform for Developing Countries

2014 ◽  
pp. 308-324
Author(s):  
Rodrigue Carlos Nana Mbinkeu
Keyword(s):  
Developing Countries ◽  
Mobile Phones ◽  
Rural Areas ◽  
Mobile Payment ◽  
Great Success ◽  
Mobile Payments ◽  
The Social ◽  
Money Transfer ◽  
The Impact

Mobile phones have become substantially more popular and sophisticated as African consumers have become remarkably comfortable with their use. This chapter shows the impact of the growing adoption of mobile payments as a financial transaction medium for money transfer, retail payments, or micropayments in Africa. Adoption was slow due to the nature of the mobile technology supporting the concept. The author shows how these innovations will continue to improve the quality of life of Africans, especially those in rural areas. He presents M-Pesa as a mobile payment system, which has had great success in Kenya. The author identifies the fundamental principles of success; thus, this enables the author to create an ECOPAY platform, which is an innovative mobile payment platform for emerging markets. The platform provides different types of m-payment like as B2C, B2B, or P2P using the mobile phone or others devices. Each transaction is secure by using encrypted messages and encrypted connections between the devices and the ECOPAY servers. The solution is based on the social and technological environment in developing countries.

scholarly journals Influence of Demographic Factors on Security and Privacy Concerns in Mobile Payments

2019 ◽  
Vol 9 (2) ◽  
pp. 5135-5138
Keyword(s):  
Service Providers ◽  
Demographic Variables ◽  
Ease Of Use ◽  
Security And Privacy ◽  
Mobile Payment ◽  
Mobile Service ◽  
Payment Systems ◽  
Privacy And Security ◽  
Privacy Concerns ◽  
Mobile Payments

Mobile payment systems are rapidly surpassing traditional payment options due to their ease of use and efficiency. Their convenience, however, raises the question – how secure are these systems? There is a great deal of insecurity and risk for consumers as mobile payments involve a lot of financial information. Past research indicates that when involved in online activities and e-payments, consumers are specifically concerned about privacy and security. This study aims to understand influence of demographic variables on security and privacy concerns of consumers by conducting a survey of 1087 respondents in 4 major cities of the state of Gujarat, India. The results indicate that demographic variables age, occupation, annual income and city have significant relationship with security and privacy concerns of consumers towards mobile payments. The findings of this study can benefit mobile service providers, system developers and m-payment vendors to have an actionable segmentation of different target groups based on demographic variables. Practitioners can formulate relevant strategies to address security and privacy concerns which will ultimately facilitate adoption of mobile payment systems.

Overview of Mobile Payment

2014 ◽  
pp. 180-217 ◽  
Author(s):  
Vibha Kaw Raina
Keyword(s):  
Mobile Phones ◽  
Smart Phones ◽  
Mobile Payment ◽  
Payment Systems ◽  
Mobile Telecommunications ◽  
Mobile Terminals ◽  
Cellular Telephones ◽  
Mobile Payments ◽  
Monetary Value ◽  
Telecommunications Network

According to the Mobile Payment Forum, mobile payments are the transactions with a monetary value that is conducted through a mobile telecommunications network through diverse mobile users devices, such as cellular telephones, smart phones or PDAs, and mobile terminals. Mobile payment is a transfer of funds in return for goods or services in which a mobile device is functionally involved in executing and confirming payment. The payer can be standing at a POS or be interacting with a merchant located somewhere else. Mobile payment systems enable customers to purchase and pay for goods or services via mobile phones. Here, each mobile phone is used as the personal payment tool in connection with the remote sales. Payments can take place far away from both the recipient and the bank. This chapter gives an overview of mobile payments.

Overview of Mobile Payment

2014 ◽  
pp. 186-222 ◽  
Author(s):  
Vibha Kaw Raina
Keyword(s):  
Mobile Phones ◽  
Smart Phones ◽  
Mobile Payment ◽  
Payment Systems ◽  
Mobile Telecommunications ◽  
Mobile Terminals ◽  
Cellular Telephones ◽  
Mobile Payments ◽  
Monetary Value ◽  
Telecommunications Network

According to the Mobile Payment Forum, mobile payments are the transactions with a monetary value that is conducted through a mobile telecommunications network through diverse mobile users devices, such as cellular telephones, smart phones or PDAs, and mobile terminals. Mobile payment is a transfer of funds in return for goods or services in which a mobile device is functionally involved in executing and confirming payment. The payer can be standing at a POS or be interacting with a merchant located somewhere else. Mobile payment systems enable customers to purchase and pay for goods or services via mobile phones. Here, each mobile phone is used as the personal payment tool in connection with the remote sales. Payments can take place far away from both the recipient and the bank. This chapter gives an overview of mobile payments.

Sign in / Sign up

Export Citation Format

Share Document