Live Virtual Technologies to Support Extended Events in Online Communities of Practice

Author(s):  
Eleftheria Tomadaki ◽  
Peter J. Scott ◽  
Kevin A. Quick

Online communities of practice often require support for collaboration over extended periods of time, in what are effectively very long meetings. While there are a wide range of support systems for ‘foreground’ interactions, such as phone calls and video meetings, and a similar range of tools for ‘background’ interactions, such as email and instant messaging, there is a lack in tools that exclusively cater for extended events without switching to different platforms. The current study presents qualitative and quantitative data from a naturalistic insight into the use of two online synchronous communication tools, FM for videoconference and Hexagon for ambient awareness, to support an extended event in a working online community. A complex mix of planned and opportunistic interactions require a new set of working synchronous tools, managing the trade-off between awareness and disruption. Switching between foreground and background ‘meeting activity’ remains a very big challenge.

Author(s):  
Amir Manzoor

In contemporary Knowledge Management, communication and collaboration play very significant role. Knowledge exists within the stakeholders of an organization. Such knowledge, when extracted and harnessed effectively, can become an extremely valuable asset to achieve organizational goals and objectives. This knowledge, embedded in the people, must be properly released through an appropriate channel to make it usable. Through dialogue and discussions, using online tools, this release and reuses of knowledge can be made possible. The Community of Practice (CoP) is a useful organizing concept for enhancing collaboration, sharing knowledge, and disseminating best practices among researchers and practitioners. This chapter explores the concept of Communities of Practice and how Web 2.0 technologies can facilitate the transformation from a conventional community of practice to online community of practice for better and effective online communities of practices.


Author(s):  
Jocelyn Cranefield ◽  
Pak Yoong

This chapter argues that leaders need to better understand the roles played by informal knowledge brokers in connecting overlapping online communities of practice (CoPs). It illustrates how distributed individuals playing a key knowledge broker role – the Connector-leader – helped to drive transformative professional change. The research context was a professional development programme for New Zealand schools that promoted a new, student-centric teaching approach. The research project explored how online CoPs facilitate professional knowledge transfer, focusing on how new knowledge is embedded in interpretive frameworks and practices. Connector-leaders spanned boundaries in the online community realm and had a strong online presence. As professional learners, they were strongly outward facing, identifying primarily as members of a distributed online CoP. As leaders, they were inward facing, focusing largely on the knowledge needs of local organisations and CoPs. This study extends previous research into the boundary spanner and knowledge broker, introduces new ideas about the nature of boundaries in CoPs, and promotes a system-level view of knowledge flows, emphasising the importance of both visible and invisible dimensions of online knowledge brokering.


Author(s):  
Amir Manzoor

In contemporary Knowledge Management, communication and collaboration play very significant role. Knowledge exists within the stakeholders of an organization. Such knowledge, when extracted and harnessed effectively, can become an extremely valuable asset to achieve organizational goals and objectives. This knowledge, embedded in the people, must be properly released through an appropriate channel to make it usable. Through dialogue and discussions, using online tools, this release and reuses of knowledge can be made possible. The Community of Practice (CoP) is a useful organizing concept for enhancing collaboration, sharing knowledge, and disseminating best practices among researchers and practitioners. This chapter explores the concept of Communities of Practice and how Web 2.0 technologies can facilitate the transformation from a conventional community of practice to online community of practice for better and effective online communities of practices.


Author(s):  
Belinda S. Zimmerman ◽  
Sharon D. Kruse ◽  
Tricia Niesz ◽  
William Kist ◽  
Melanie K. Kidder-Brown ◽  
...  

This study examined the ways in which early childhood pre-service student teachers (PSTs) used an online community for discussions related to teaching. Using the lenses of communities of practice, our goal was to understand what happens when the PSTs begin to share new learnings about teaching through ongoing practice in online communities. We investigated characteristics of the conversations of PSTs and their professors when using Facebook. This study was based on the postings of seven early childhood PSTs and five university faculty members. PSTs were interviewed at the conclusion of the semester to share their experiences from posting on Facebook. Two categories from the data include PSTs’ views of the viability of Facebook and the kinds of talk that surfaced within the Facebook group conversations. Findings suggested that Facebook has the potential to sustain informal dialogues. However, PSTs require strong faculty support to solve issues related to complexities of practice.


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