Online Communities of Practice and Web 2.0

Author(s):  
Amir Manzoor

In contemporary Knowledge Management, communication and collaboration play very significant role. Knowledge exists within the stakeholders of an organization. Such knowledge, when extracted and harnessed effectively, can become an extremely valuable asset to achieve organizational goals and objectives. This knowledge, embedded in the people, must be properly released through an appropriate channel to make it usable. Through dialogue and discussions, using online tools, this release and reuses of knowledge can be made possible. The Community of Practice (CoP) is a useful organizing concept for enhancing collaboration, sharing knowledge, and disseminating best practices among researchers and practitioners. This chapter explores the concept of Communities of Practice and how Web 2.0 technologies can facilitate the transformation from a conventional community of practice to online community of practice for better and effective online communities of practices.

Author(s):  
Amir Manzoor

In contemporary Knowledge Management, communication and collaboration play very significant role. Knowledge exists within the stakeholders of an organization. Such knowledge, when extracted and harnessed effectively, can become an extremely valuable asset to achieve organizational goals and objectives. This knowledge, embedded in the people, must be properly released through an appropriate channel to make it usable. Through dialogue and discussions, using online tools, this release and reuses of knowledge can be made possible. The Community of Practice (CoP) is a useful organizing concept for enhancing collaboration, sharing knowledge, and disseminating best practices among researchers and practitioners. This chapter explores the concept of Communities of Practice and how Web 2.0 technologies can facilitate the transformation from a conventional community of practice to online community of practice for better and effective online communities of practices.


Author(s):  
Jocelyn Cranefield ◽  
Pak Yoong

This chapter argues that leaders need to better understand the roles played by informal knowledge brokers in connecting overlapping online communities of practice (CoPs). It illustrates how distributed individuals playing a key knowledge broker role – the Connector-leader – helped to drive transformative professional change. The research context was a professional development programme for New Zealand schools that promoted a new, student-centric teaching approach. The research project explored how online CoPs facilitate professional knowledge transfer, focusing on how new knowledge is embedded in interpretive frameworks and practices. Connector-leaders spanned boundaries in the online community realm and had a strong online presence. As professional learners, they were strongly outward facing, identifying primarily as members of a distributed online CoP. As leaders, they were inward facing, focusing largely on the knowledge needs of local organisations and CoPs. This study extends previous research into the boundary spanner and knowledge broker, introduces new ideas about the nature of boundaries in CoPs, and promotes a system-level view of knowledge flows, emphasising the importance of both visible and invisible dimensions of online knowledge brokering.


Author(s):  
James M. Monaghan

During the initial accreditation process for California State University, San Bernardino (CSUSB)’s new doctorate in educational leadership, the accrediting body, the Western Association of Schools and Colleges (WASC), presented the institution with a serious concern. Reviewers of CSUSB’s proposal to offer their first doctorate indicated that the institution did not have a history of a doctoral culture. The challenge was how to acculturate students into a doctoral culture in the absence of an established doctoral culture? The university proposed to leverage their track record creating and nurturing departmental online communities of practice by creating and nurturing a similar community of practice for scholars in the doctoral program. This online community of practice was intended to provide scaffolding which was similar to that which occurs in full-time doctoral programs where faculty and students regularly interact in both formal and informal settings. In designing the online community of practice, the Office of Distributed Learning built upon the expertise developed in the successful implementation of similar communities of practice for numerous departments across the campus.


Author(s):  
Eleftheria Tomadaki ◽  
Peter J. Scott ◽  
Kevin A. Quick

Online communities of practice often require support for collaboration over extended periods of time, in what are effectively very long meetings. While there are a wide range of support systems for ‘foreground’ interactions, such as phone calls and video meetings, and a similar range of tools for ‘background’ interactions, such as email and instant messaging, there is a lack in tools that exclusively cater for extended events without switching to different platforms. The current study presents qualitative and quantitative data from a naturalistic insight into the use of two online synchronous communication tools, FM for videoconference and Hexagon for ambient awareness, to support an extended event in a working online community. A complex mix of planned and opportunistic interactions require a new set of working synchronous tools, managing the trade-off between awareness and disruption. Switching between foreground and background ‘meeting activity’ remains a very big challenge.


10.28945/4152 ◽  
2018 ◽  
Vol 17 ◽  
pp. 527-547
Author(s):  
Fariza Khalid

Aim/Purpose: The study aims to explore the dimensions of identities in relation to an online community of practice (CoP) and how the dimensions of identities influence the way teachers behave on their online CoP. Background: One of the emerging approaches for teachers’ professional development is through a form of community of practice, through which teachers learn through collaboration and active learning. In line with the progression in technology, online communities of practice have been widely accepted as one of the possible approaches for teacher professional development that can enhance the opportunity for collaboration. Even though online CoPs provide a better platform for collaboration and sharing best practices among teachers, some issues lead to a failure of any online CoPs. Day, Sammons, Stobart, Kington, & Gu (2007) stress the importance of understanding the aspects of identities and their impact on how teachers perform and commit to any activities and that an understanding of teachers’ identities is central to any analysis of teachers’ effectiveness, work, and lives. Previous research, however, studied the aspects of identities in the perspectives of the development of their identities as teachers in the context of their daily interaction with significant others in face-to-face mode. However, there has been very little research that has focused on teachers’ identities in relation to their participation in online communities. The extent to which their identities influenced the way they interact, engage, and contribute to their online CoP is still debatable, although it was profoundly stated that identities play a great role in shaping teachers’ behavior in their offline CoPs. Taking this into account, this study aims to identify the dimensions of identities in an online CoP setting and how these identities influence their capacity to involve themselves in online sharing through communities of practice (CoPs). Methodology: This research employed a case study approach which involved 16 teachers from six high performing secondary schools. The selection of the participants was made through purposive sampling. Data was generated through in-depth one-to-one interviews. Data analysis was conducted using thematic analysis through which the emerging themes were carefully identified. Contribution: The study has successfully identified the dimensions of identities in relation to teachers’ participation in an online CoP, which adds to the current body of literature. The result of the study also illustrates how these dimensions of identities interrelated to each other that led to the teachers’ level of participation in an online CoP. Having an in-depth understanding about identities also would provide a better understanding of why the members reacted the way they did and, and how the dimension of identities plays a role in this. Findings: The result of the analysis indicates four main dimensions of identities, i.e., personal identities, professional identities, learner identities and member of the community’s identities. These dimensions were found to influence each other. Overall, there are seven factors seen as ‘immediate’ causes leading to the final outcome (participation in online CoPs), i.e., beliefs in the benefits of informal sharing activities, perceived importance of online sharing activities, perceived role in community, willingness to initiate discussions, willingness to respond, acceptance towards others’ comments, and beliefs in the benefits of online communities. Personal identities affected not only their jobs as teachers but also influenced their commitment towards their participation in the online CoPs in this project. Their prior knowledge and experience influenced teachers’ perceived competency in using online sharing applications. Their prior experience also impacted the way they perceived the benefits of online activities (teachers’ identities as learners) and their attitudes towards them. The findings indicate that different individuals had different sharing preferences, and the differences were partly driven by how they conceived of professional development as well as how they perceived themselves professionally. Recommendations for Practitioners: This study also indicates that to ensure the success of any online professional development for teachers, it is essential to take into consideration the aspect of endorsement by senior management, e.g., principals or coordinators from a district or state level. It is also critical for stakeholders to understand the working culture of teachers and their conception of professional development to ensure any new policies is in line with teachers’ identities. Recommendation for Researchers: The analysis in this study was developed by exploring the reasons behind the teacher’s behaviors. In the future, it will be more meaningful for new researchers to consider the dimensions of identities when they develop any online CoP. Future Research: This study was conducted using a qualitative approach. The emerging dimensions of identities can be used by future researchers as a basis to do quantitative research that covers a larger sample size, through which a generalization can be made. A causal network that was developed in this study can be tested using inferential statistics.


Author(s):  
Gillian Lord ◽  
Stasie Harrington

Second language (L2) researchers have long recognized the potential benefits of incorporating pronunciation instruction in language curricula (e.g., Arteaga, 2000; Castino, 1996; Elliott, 1995, 1997; González-Bueno, 1997; Lord, 2005; Major, 1998; Moyer, 1999; Terrell, 1989; among others), and have investigated a variety of training types both in and out of the classroom, meeting with mixed successes. Likewise, technological advances provide educators with new tools that foster collaboration among learners and encourage the crucial processes of input, interaction and output (Long, 1996; Pica, 1994; Swain, 1985) beyond the walls of the classroom. The present study examines the potential of one such tool – podcasting – to create a community of practice for language learners to improve their second language phonological production (following Lord, 2008; see also Ducate & Lomicka, 2009). Although the results offer inconsistent evidence in favor of specific acoustic and articulatory improvements, the benefits of podcasting for such purposes are discussed.


Author(s):  
Belinda S. Zimmerman ◽  
Sharon D. Kruse ◽  
Tricia Niesz ◽  
William Kist ◽  
Melanie K. Kidder-Brown ◽  
...  

This study examined the ways in which early childhood pre-service student teachers (PSTs) used an online community for discussions related to teaching. Using the lenses of communities of practice, our goal was to understand what happens when the PSTs begin to share new learnings about teaching through ongoing practice in online communities. We investigated characteristics of the conversations of PSTs and their professors when using Facebook. This study was based on the postings of seven early childhood PSTs and five university faculty members. PSTs were interviewed at the conclusion of the semester to share their experiences from posting on Facebook. Two categories from the data include PSTs’ views of the viability of Facebook and the kinds of talk that surfaced within the Facebook group conversations. Findings suggested that Facebook has the potential to sustain informal dialogues. However, PSTs require strong faculty support to solve issues related to complexities of practice.


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