Pattern-Based Tool Design for Shared Knowledge Construction

Author(s):  
Stephan Lukosch

Shared knowledge construction aims at supporting the creation and gathering of new knowledge. It relies on tools for computer-mediated interaction. The design and development of these tools is difficult, as not only the interaction of one user with the tool but also the interaction among the users themselves has to be taken into account. For designing and developing successful tools, it is crucial to involve end-users in the development process and to create shared understanding of the requirements as well as the solutions among the end-users and developers. In this chapter, the author analyzes the problems when developing tools for computer-mediated interaction in general and present a novel pattern-based approach for supporting developers as well as integrating end-users in the development process. The author shows the applicability of this approach by introducing tools for shared knowledge construction and describing their pattern-based design. The author concludes by giving an outlook on future research directions.

2012 ◽  
pp. 1088-1095
Author(s):  
Kumi Ishii ◽  
Brittany R. Black

With the diffusion of networked technology in our society, online communication has become an integral part of daily life, and conflict no longer occurs only in face-to-face (FtF) contexts. Many people experience cyber conflict (i.e., a perceived incompatibility of goals among two or more cyber parties over computer-mediated communication (CMC) or online communication) and manages it online. While research in this significant and emerged topic is scattered across contexts and disciplines, this chapter provides preliminary knowledge by discussing the antecedents and outcomes of cyber conflict as well as factors that affect cyber conflict management. The chapter also offers future research directions.


2016 ◽  
Vol 12 (3) ◽  
pp. 48-67 ◽  
Author(s):  
Hammad Akbar ◽  
Shah Faisal Khan

Tapping diverse experiences is recognised as important for knowledge creation. The authors examine how learning and knowledge creation are affected if a distinction between the extent and nature of employees' involvement, and differences in levels within these, is made. They offer propositions suggesting that the extent and nature of employees involvement differ in their relative contribution to different facets of knowledge creation, including shared understanding, know-why, knowledge creating behaviours and new product creativity. Finally, the authors discuss theoretical implications, future research directions and limitations of this research.


Author(s):  
Haiping Xu

Software Engineering (SE) and Knowledge Engineering (KE) are closely related disciplines with goals of turning the development process of software systems and knowledge-based systems, respectively, into engineering disciplines. In particular, they together can provide systematic approaches for engineering intelligent software systems more efficiently and cost-effectively. As there is a large overlap between the two disciplines, the interplay is vital for both to be successful. In this paper, we divide the intersection of SE and KE into three subareas, namely Knowledge-Supported Software Engineering (KSSE), Engineering Knowledge as a Software (EKaaS), and Intelligent Software System Engineering (ISSE). For each subarea, we describe the challenges along with the current trends, and predict the future research directions that may have the most potential for success.


Author(s):  
Oliver Werth ◽  
Nadine Guhr ◽  
Michael H. Breitner

The growing digital transformation creates new ways of living. In recent years, intelligent smart homes (SHs) have increased rapidly. The article gives a status quo overview of the SH literature with regard to the interactions between SHs and their end-users and structures the literature into three categories (SH systems, SH application areas, and SH end-users) and 15 corresponding concepts. The analysis implies that SH is a broad and relevant research topic with different subjects, research gaps, and emerging benefits but also with challenges for all the players in the SH market. SH success depends on many critical success factors (CSF), such as acceptance of usability or interface design. Implications for research and practice to meet these challenges are presented. Several future research directions are suggested.


Author(s):  
Gabriel A. Giordano ◽  
Jason Stoner ◽  
Robyn L. Brouer ◽  
Joey F. George

With the increasing use of technology in the workplace, more organizational communication is electronic and more group tasks are conducted in computer mediated settings than ever before. This includes negotiations, which are an important part of most organizations. Researchers are beginning to realize that the increased use of computer mediated communication in negotiations can change an individuals’ behavior, including their negotiation style and ability to detect deception. However, there is limited research in this area, so many originations are likely not aware of the problems associated with deception in computer mediated negotiations. This chapter reviews past research, a current study, and future research directions related to computer mediated negotiations and deception.


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